Consistently fresh food. Service was attentive. The three of us each ordered something different and we all enjoyed our meal. A neighborhood favorite. read more

I was really looking forward to trying this spot, and the staff could not have been nicer--they were so friendly. I ordered the pollo con queso (to-go), but it just didn't hit the mark for me. The chicken didn't have much seasoning, and the queso and rice were a bit bland. Overall it was underwhelming, but I appreciated the friendly service! read more

El Sombrero - Pollo Con Queso - Mexican Near Me - Franklin, Tennessee

Food was great, we got the tortilla soup, and the dinner special which had lots of fun items. The beans are great, we loved everything. read more

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ordered a burrito to go. it was probably the worst burrito i've ever had!! it was dunked in tomato sauce and not even fully wrapped, and only had meat inside with the smallest amount of beans, nothing else. i strongly dislike wet burritos so that was unfortunate! didn't end up eating it read more

Overall, decent food for the price. Large portions, fresh, quick service. Not my favorite chicken tortilla soup, but still good. Nothing was standout or "wow," but overall it was a solid 3/5. read more

El Sombrero - Chicken tortilla soup - Mexican Near Me - Franklin, Tennessee

Ours friends come here a lot and we had never tried this place so we did .. I had the Shrimp fajitas and it was absolutely delicious with a very big portion of perfectly cooked shrimp, beans, rice, guacamole, sour cream and fresh tortillas. I also had a strawberry margaritas which was so good and fresh tasting , NOT made with that overly sweet mix but with fruit muddled in. Our server was very nice and the manager was very nice as well. Will definitely go back. read more

Ordered takeout . Enchiladas were not the best . Was disappointed after being referred to the restaurant

Food was great!! Service slow during peak time Friday night--reason for the four stars.

So good! Such good service as well! My family and I always go there and always get the best food and service wise!

We have eaten here several times and have never been disappointed. Location is great for us as we live close by.

Service was very quick! I love the warm chips and sauce. My favorite here is the chicken chimichanga! Our server was attentive and very polite! We'll be back! read more

We were traveling through Tennessee and found this great little place just outside of Franklin. Only had chips & salsa and drinks but the service was top notch, the food was delicious, and it was probably the best (and cheapest) Long Island Iced Tea I've ever had. Highly recommend! read more

Great local Mexican. Decent prices, good portions, great for families. Our family goes here often. Very convenient for McKay's Mill

Ok - This restaurant needs some serious work. I ordered a Vegetarian Taco Salad from their Doordash menu. They have a menu list specifically titled Vegetarian. The Salad was supposed to come with Rice and beans, lettuce tomato, sour cream and guacamole. What I got was a taco shell filled with a ton of shredded chicken, a minute amount of lettuce, covered in sour cream and a single slice of tomato. So, no rice, no beans, no guacamole. I also ordered the Quesadilla Rellena. It was so-so. The tortilla was super thin and very greasy. Normally a Quesadilla is firm enough to pick up but this one was so flimsy I ended up throwing out the tortilla and just eating the center. The Guac tasted kind of old like it had been sitting out for several hours. The salsa was a joke. Basically tomato sauce with a few ingredients thrown in. No flavor, no spice. To be honest, this food reminded me a lot of a cheap buffet that had been sitting out for awhile. I called the restaurant to speak with the manager and the person who answered the phone did not speak English very well. I had to keep repeating myself. Finally - he went and checked and told me that the manager was on break and would not be available for another hour and a half. Wish I could take a long break like that. Seriously - when you manage a restaurant and someone asks to speak with a manager - someone should be avail to take the call. I was not even asked if I was a vendor or a customer. I can understand waving off calls from vendors, but NOT from customers. They didn't even take my number. Just told me to call back. Based on how the manager is running things, I'm not super surprised that their food as well as their customer service is highly lacking. read more

I'm sorry, I just didn't love this place. Went for a work lunch and left unimpressed. The service was great, everyone was so nice. But the food... oh the food. It was seriously mediocre. I felt like nothing had much flavor. I ended up drowning my combo in hot sauce and very basic salsa just for a taste. It's a fast, quick Mexican spot for people that are close by I guess. read more

El Sombrero - Speedy Gonzalez lunch special with no cheese - Mexican Near Me - Franklin, Tennessee

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This is by far my favorite Mexican food in the area. They have great nightly specials and happy hour deals. The service is wonderful and I have never had a bad meal. Their rice is the BOMB read more

El Sombrero - Taco salad - Mexican Near Me - Franklin, Tennessee

Consistent! We live this place very hood chicken tortilla soup. California burrito is also very very good. Cheeses dip we love too.

Had pollo poblano. Delish!! Just the right amount of peppers and cheese. The salsa had fresh cilantro in it, matching perfectly with the chips read more

El Sombrero - Pollo poblano - Mexican Near Me - Franklin, Tennessee

Service here has become horrible! i only go there bc it is close to my home. the manager owner is not grateful or friendly. Female wait staff completely IGNORES you. my husband and i sat down at the bar recently and THREE women were behind the bar and NONE of them said hello or asked to help us. I understand that there could be a language barrier but "hello" is "hello". read more

Very unprofessional and would not recommend for groups with more than one check. One of our orders came incorrect (she ordered two bean burritos and was given a vegetarian burrito with assorted charred vegetables) and when she asked to get it switched the waitress was dismissive and walked away (it never got switched). When paying, multiple checks were charged to the wrong cards. When I asked for a refund of the check I was initially charged (more expensive than what I ordered) they wouldn't refund and kept saying they didn't want to double charge anyone's card. We ended up leaving after 15 minutes because we were not getting anywhere and they just kept saying to call if there were any double charges (although that wasn't the issue at all). Very confusing experience overall. read more

Awful. The food is awful. I can't even explain. I am from California where we have great mexican food! When me and my family moved here, I didn't expect the mexican food in Tennessee to be amazing. But this place was horrendous. My mom just got a regular old taco. When she ate it, she didn't taste ANY seasoning. All there was in the taco was beef and cheese. I ordered an enchilada. Again, no seasoning. Just beef and tortilla. A little sauce but it wasn't good. I really wanted to like it but I didn't. NEVER going back. read more

Had a weekday dinner visit to this local eatery. Was hankering for a large margarita and el sombreros did not disappoint. I had a 20oz on the rocks. Definitely could taste the tequila. Our party of three had the fajitas, burrito platter, and spinach enchiladas The only personal complaint is that the enchiladas had a white cream sauce which if it had been listed i would have asked to substitute it with a red sauce. Other than that, everyone enjoyed the food and service and we had a very nice night out. read more

El Sombrero - My view after my strong 20 oz margarita - Mexican Near Me - Franklin, Tennessee

Order was totally incorrect, cheese dip app was delivered with meal and all food was cold. Would not recommend!

We live around the corner and frequent this place. Unfortunately the food continues to grow in price, the service has been slower, and their to-go order accuracy is fading away. It's not fun to get home with incorrect order or missing items let alone pay $60-70 for a family of 4 without drinks... read more

This is going to be our new go-to restaurant in the area for Mexican in Franklin! We used to go to a spot on Columbia, but it changed hands and wasn't as good. A coworker recommended El Sombrero as a kid-friendly spot, which we are always looking for these days. I've eaten at the one in Lenox Village before. Overall, we loved it! They were so kind to our little guy in his high chair too; every server who came by was waving and smiling at him and asking about him. The food was hot and delicious. The menu had tons of options. The prices were good. I have no complaints! We'll definitely be back. read more

Excellent, Fast service and great food. I would recommend this restaurant for anyone looking for a great place to take your family. Extremely friendly environment. read more

Never had a bad meal here, and I've had a lot. Cheap drinks, great food, friendly staff!

Constant guest at this location. Great food. Good drinks. Excellent service. Moderately priced. Great little gem in the middle of McKays Mill. Highly recommend. read more

Absolutely one of my favorite Mexican restaurants in Nashville. The food is fantastic and the servers and waitresses are so kind. I really do love this place and its everything you could ask for in a Mexican restaurant. The employees are quick and efficient and you are never really left waiting long at all. The food always comes out hot and delicious. I've never had a meal that I wasn't impressed with. The drinks are also equally delicious and they have a lot of good specials running throughout the week. You can call and check before hand if you want, but if you show up - I am sure you'll find something you like! read more

Great steak tacos, rice and beans are top notch. Much quieter then Tito's which is their only downfall.

Went here for the first time for dinner today (Friday evening) with my wife and two kids. Wait time was about 20 min for seating - not bad for this area. But...then the real wait began. It took nearly 10 min for our waiter to come by for our drink order. Then after taking our dinner order it took about 50 min for our meal to arrive. My son ordered tamales (to try for his first time ever). After 30-40 min, our waiter came by to tell us they ran out of tamales. When my daughter's hot dog arrived (she's not adventurous), it was supposed to come with rice and beans - they forgot the rice. The food was pretty good. Chips and salsa were pretty standard fare - nothing special. Entrees were good. But based on service time, I'm not sure we'll be back. Too bad as it's a good location nearby and could have been a nice addition to our rotation of family eateries. read more

This is Americanized Mexican food. Not terrible but not great. They use a cheese called provel which is similar to American cheese but white, im not a fan of this cheese. Cute inside and fair prices read more

This is regarding the McKay's Mill location. Lunch today was not a good experience. Waiter was obviously new and needed help with his English. I understand the shortage of workers in today's economy so let this slide. Peach marguerites came with salt on rim. Who salts peaches? Ordered food. Order came out looking nothing like the menu illustration and side not as ordered. Manager seemed unconcerned and said they could not prepare the entree as it was illustrated. Left most of the meal untouched. Paid and left. Another first time last time experience. read more

Love this place. It's our Cheers. They recognize us, know our order, and the food has been consistent for us over the last 3 years. The staff is great, and it's right near our house. read more

Since El Sombrero is super close to my house and Yelpers have been reviewing it, I had to come and check it out. Very disappointed. Where to start. Not one thing can bring me back here except maybe a zombie apocalypse. Overall this place is sloppy, top to bottom. The staff are happily ditzy and don't seem focused on what they're there to do. The tables are not cleaned well. The food presentation is sloppy. The margaritas were terrible. The ice was half melted when they arrived. They tasted of sour bottled lime juice. The chips were bland. They were warm--give them that. The queso tasted canned. We ordered tortilla soup, chicken tacos (corn tortillas), fish tacos, carnitas, and the tamale sampler. The fish tacos smelled very fishy and I worried that my number one son shouldn't eat it (my family loves fish and eats lots of sashimi). My husband pointed out that it was the muddy smell of cheap farm-raised tilapia I was smelling. Gross. My tortilla soup was thin, salty, chock full of bland white chicken meat and otherwise tasteless. The chicken tacos my number two had were just gross. The chicken was shredded and mixed with some sauce that just turned us all off. They came out already put together and wrapped in foil so the tortilla was already mushy when we opened it. The corn tortillas themselves were bland, not worthy of notice. The tamales were really bad. Inexcusably hard, congealed corn meal. Probably frozen and microwaved, although I've made my own, frozen, and microwaved them and they still tasted great. These are an embarrassment to any establishment claiming to serve Mexican food. The entrees are very expensive considering their quality -- in the $10-$12 range. That burns. The staff are not snappy not do they seem to be concerned. Not that they're not friendly--they are, but not sure they would know what to do with any frank comments on the crap food. This is not authentic Mexican in any way, shape, or form. That's okay. Just like Americanized Chinese food does and can please, so can FakeMex. But, this place needs good management for starters. In the Cool Springs area, there's Oscar's Taco Shop, Cozymel's, Chuy's, and Los Primos. Oscar's is totally unpretentious and great value. They are snappy, with it, and care that you are there. You can have a nice cerveza with your meal. Food is hot and prepared right there where you can see it. Cozymel's is a funky, sit down joint. The cocktails are fresh and good. Excellent tortilla soup. The chile relleno is a fusion baby but a damned fine dish. So, Chuy's is for the Chilangos. Those ultra light chips. For the adventurous, there's Los Primos, which is my hands down fave. No chips and queso at Los Primos, but you'll find lengua, grilled jalapeños, and tasty corn tortillas por menos dineros. Compared to all of these, El Sombrero does not rank at all, except as a cruel joke. But, in a zombie apocalypse, I might go back. Adios, Gueuy. read more

I'm glad to see a Mexican place that is more along the lines of authentic than the gringo fresh mex places that abound here, ala Blue Coast Burrito, Swanky's, Moe's, et al I had a steak and a margarita. mm bueno. read more

I went back a second time and the food was really good. I went with the chicken special and stuffed myself. Once again, the service was excellent! read more

I ate there last night & had the tamales chilango. Very good with all the other necessities of a good Mexican restaurant (guacamole, cheese dip, margaritas) excellent as well. The service was quick & they didn't make me feel rushed at all even though my date & I talked for a long time after we finished our meals & got a box. read more

It's nice to have a good restaurant in the neighborhood. Food is good and prices are fair. I had the fish tacos which are tasty and my wife had the tamale trio and that was fantastic. Their margaritas are real good and their large draft beer is well....Huge! Great value all around. I am not even concerned about service since it has been open for about a week but it was good. All the staff members were very welcoming and appreciative of us being there. It is a 100% improvement over the first Mexican restaurant housed there. read more

We were heading into Cool Springs to do some furniture shopping for our new house and were craving Mexican food. A quick Yelp search led us to El Sombrero, where we were excited to see what all the Yelp fuss was about. Sadly, this experience was kind of a bust for us. The salsa was meh, and the chicken fajitas we'd ordered with no oil came drenched in both oil and some sort of salty, overpowering seasoning. The plates were fine, but we both agreed we wouldn't be back again. The $7.95 lunch special was a fair deal and the portions were plentiful, but they won't be luring us back anytime soon. As much as we like to support local restaurants, we both agreed that we'll head to Chuy's the next time we're in the area looking for decent Mexican food near Cool Springs - or stick with our local spots before we head out. read more