Since the very first day that it opened, this Mexican Restaurant captured my heart and soul,…read morethrough my taste buds and stomach. From their freshly made chips, to their amazing salsa. From their wonderfully crafted drinks, to their culinary masterpieces of the Mexican cuisine. And above all things, through their exceptional customer service. Even before you walk in the restaurant, there is a small foyer with a colorful bench that reads: "Welcome to Pancho." And as you enter the restaurant these written words materialize into action. There is always someone there to give you a warm greeting that immediately makes you feel at home. That person takes you to either one of the comfortable booths on the side dining room, or to one of the tables in the main dining room. Shortly after you are seated, an assistant server brings you a basket filled with some of the best chips I've ever had in a Mexican restaurant. And with it, a bottle of freshly made salsa with the perfect thickness, ingredients, and flavor. That is just what repeated itself today. Then a caring and efficient server came to greet me and take my order. To drink I ordered a large, non-alcoholic Mango Margarita. And to dine, I ordered one of my favorites dishes there: The Flautas. They are three wrapped tortillas around perfectly seasoned and cooked shredded beef, and then fried to perfection. Then they are served in a plate covered with a special sauce and gradded cheese. So the outside is crispy and crunchy and the inside is soft and tasty. They come accompanied by shredded lettuce, with freshly made guacamole and a slice of tomato. All this for a very reasonable prize. After another assistant server brought me this main course, my server came by to see that everything was to my satisfaction and asked me if I wanted another drink or a glass of water to accompany my dinner. I asked for some iced, cold water. Sometime there is noting like water to quench your thirst. It's amazing how all the staff there work perfectly as a team, to make one's dining experience a memorable one, everytime. I invite you to view my photographs accompanying this review and the others that I've posted when I've dine here and didn't have the time to write a review, and it has been many, to get a sense of the high-quality of the food and the relaxing atmosphere of the place. Right before it was time for dessert, the manager dropped by to say hello and express his appreciation for me being such a loyal customer. I told him it was my pleasure because he did a great job in maintaining a wonderful Mexican restaurant. For dessert, I ordered a Flan. It was amazingly delicious. Sweet and of the right density to enjoy its flavor. After I paid the bill and left a good tip, the manager and all the servers who had served me one time or another made sure to say goodbye and I left with a sense of being appreciated for the loyal customer that I had been throughout the years.

My husband loved his food, mine was meh. To each his own At…read morefirst the server wasn't sure about our service dogs- which is never a good sign. But our waiter set her straight- and was a consummate professional. Overall, I'm not sure I would return.

My husband and I were here visiting. This was recommended to us by three different people…read moreseparately, so we decided to stop in on our last evening in Virginia and try it. We were seated pretty quickly after walking in. It's a very casual place and there was a bar with seating inside and out. But we were seated in somewhat of a patio area, not inside or outside. The hostess closed the shades for us because the sun was beaming in bright. Our server was nice and was a Virginia Tech student. We told him it was our first time there and asked him what he might recommend. He said to stick to the signature tacos and specific sides. He also brought us chips and salsa which was a good starter. I got the bang bang shrimp tacos and jalapeño cheddar mashers. It was all delicious. My husband got the honey soy salmon tacos and fried plantains. He really liked it. The only thing is that the plantains were not fired as we expected and weee more like the usual sweet plantains. All in all still delicious. I'd definitely want to visit here again. The sauce and everything on the tacos were amazing!

The server and service was fine. The vibe with the decor and music was good. They were playing…read moreisland music so when I hear island music I think I'm going to get some food with some flavor, some soul, a little spice! None of it had any flavor or seasoning. If you want real mexican american food go elsewhere. EL Grande Rodeo, Rocas, Alejandro's anywhere but here. If you enjoy bland food, knock yourself out. This is your place. Can't believe I fell for the 4.5 stars on google. Some of those people are either lying or were paid. Felt like I was on an episode of Punk'd.

Our waitress was very helpful and attentive and made great suggestions. The red is not your typical…read moreMexican place but the food was a pleasant surprise for Roanoke. It was spirit just the right extent and had great flavors. The restaurant was clean and had the normal noise level for a place this size. It could easily accommodate 25-30 people and not feel crowded. I would definitely recommend a stop in if you are looking for authentic Mexican food with good flavors and spice.

There is a new Mexican restaurant on the block: "Tacos Los Toros." Housed in a small, bright yellow…read morebuilding on Hershberger Rd, we must not let its size fool us; for its menu, quality of food, attention to detail, and extraordinary customer service are nothing but amazing. After I found out from a Mexican friend of mine that it just had opened a few days ago, I immediately made plans to go visit and try it out. And what I discovered by doing so far exceeded my highest expectations of the restaurant. I arrived at the restaurant on a late afternoon, after quickly finding it with the help of its exterior bright yellow color and colorful restaurant signs: one in front of its front patio dining area, and another high above on the building itself. The restaurant has a parking lot for the convenience of its customers, and the main entrance is through a door on the right side of the building. As one enters its door, one can't help but notice the cleanliness of the place, which its interior design is in the minimalist decor, with walls painted golden-yellow, black ceiling, with black furniture, and imitation cherry wood hardwood floors. No wall nor other decorations. Its elegance is reflected in its simplicity of decor and in the beautiful bar glassware with thick quality glass and blue highlights, displayed on the bar shelves with mirror background. Next to the bar located in back of the restaurant are a pair of rotating doors that lead to the kitchen. As soon as I entered the door of the restaurant, I was immediately greeted by the host who gave me a warm welcome, asked me to pick the table of my choice, and handed me a copy of the menu and took my drink order of a glass of Iced Orchata non-alcoholic drink. Then my server, Ruth came by, warmly greeted me, answered some questions of the menu I had, and took my order. By the way, the menu had a great selection of familiar Mexican food items and some unique ones as well. As appetizer I ordered Tortilla Chips with Guacamole dip. As the main entrée I ordered the Molcajete. I invite the readers of this review to view my photographs of the menu and of the food enjoyed for a more detailed picture of my food. After all, it is said that a picture is worth a thousand words. The food was amazingly delicious. In presentation, quality of items, seasoning, and cooked to perfection. Simply, a Mexican culinary delight. For dessert, I ordered the house Tiramisu. Amazing, from a Mexican restaurant. In conclusion, I highly recommend this one of a kind Mexican restaurant. This family-owned business has it all to receive a Five Star review. Entrepreneurial owners with very creative imagination and wonderful personalities. I was able to chat with them before leaving. A distinguished yet relaxing ambiance. Wonderful menu. And excellent customer service. All together contributing to an extraordinary dining experience.

Honestly, I dunno why this place is rated so lowly, is it the location or service? Because every…read moresingle I've been here (with anyone), the food's amazing. The chips and salsa (or whatever sauce, I'm not very good with Mexican cuisine) are really nice, we usually dig into two baskets since these are better nachos than Moe's, Quoba's, etc. I've tried two of the shrimp dishes (Arroz con Camarones and the one above it, I always forget lol) and wow, those are some nicely flavorful water balloons that pop in your mouth. Gave a piece to my friends in the table, they also loved the flavor and everything about it. I never knew shrimp from a Mexican restaurant could be that good. My friends ordered fajitas, vegetarian and other menu items, loved them as well. Completely underrated place! EDIT: After posting the review, they're now 4-stars, they were 3 1/2.

This establishment is amazing. Beautiful decorations, delicious food, and TV. I got the Enchiladas…read moreSupreme.

Came here with my entire frisbee team after a tournament, and they sat all 20 of us on about 15…read moreminutes notice, so shoutout them for that to start. As a whole, they handled the logistics of such a large group very well and got food out in time and on schedule. I got the arroz con Pollo, which was decent and a large portion. Also, regarding service, they kept the chips + salsa coming which was awesome. Never had the margaritas yet, but El Rods is pretty solid from what I've seen.

As a true Mexican food lover, I highly recommend El Rodeo in Blacksburg, VA. If you enjoy bold,…read morespicy flavors, you must try the Burritos Texanos with poblano sauce--absolutely delicious. The Tacos Poblanos (also with the poblano sauce) are another top pick and full of flavor. The restaurant is often packed, so expect a bit of a wait for your food. That said, don't hesitate--place your order as soon as you're seated. If you go with either of these dishes, you won't be disappointed and avoid the wait!

My wife and I visited Taco Rojas for an early dinner. It was our first time there, and we were…read morethoroughly impressed. We ordered the Big Quesadillas, which were incredibly generous in size and bursting with flavor. The service was exceptional, and we left feeling grateful for the delicious meal and the friendly staff.

This is a lovely family-owned restaurant located in Keagy Village, a relatively new and modern…read morestrip mall in Cave Spring, Virginia. Even though there are several Tacos Rojas around, each one is owned and operated by a different family member, with the same menu, but slightly different ambience and decor. What I liked about this restaurant was the modern yet simple exterior architectural design, and small but warm and cozy interior. Its location is also very beautiful, where from the back window you can see a beautiful landscape surrounded by mountains. A friend and I decided to go visit this restaurant for an early dinner the day after 5 de mayo and overall we weren't disappointed. We were fortunate enough to have been greeted and welcomed by the owner himself who was very friendly and kind. We sat at a table near the back of the restaurant and at the time were the only customers there. A basket of Tortilla Chips and Salsa was brought to our table and they were very fresh and delicious. My friend ordered a dish with two Chimichangas, one beef and one chicken, and I ordered the Carnitas Burrito. The food was very good and my burrito was humongous, although its temperature was somewhat lukewarm and this detracted from its flavor and rating for this restaurant. There is no reason for an empty restaurant to be be serving lukewarm food. For dessert we both had a slice of their Flan, which had the right consistency, flavor, and temperature. Overall this was a very clean and cozy restaurant, with a small bar, in a beautiful location, with an appropriate decor, serving quality Mexican food. If the manager listens to my constructive feedback and takes action, I would no hesitate in returning and highly recommending the restaurant for its food and great service.

The food is always delicious at El Mezcal. Servers are very friendly and have good suggestions. It…read moreis a family restaurant and noise level is medium . They have booths and tables . The Taco salad is very tasty and the rice and black beans are delicious! Try the flan as dessert. They add a bit of cinnamon to it and it makes it really tasty

Me and my mom came here for lunch on 2/18 and the food was ok. The beans were obviously from a few…read moredays ago and they tasted weird. The waitress did not even give us any napkins until we were done eating. There was no napkins on any tables either. She was not attending us at all... the whole time she was gossiping with other workers. I had ordered a molcajate it comes with rice and beans and I believe was priced at 25-27$ and my mom got a steak that also comes with rice and beans which was also in that same price range + 2 aguas frescas. when we went to pay we were charged 72 dollars!!! My mom did not want to argue about it and the waitress did not even give us a receipt. Never coming here again !

Los Arcos Mexican Restaurant is located in a nicely designed but older restaurant building with…read morecolorful furniture off Peters Creek Road in Roanoke, Virginia. Many times my friend and I had driven by this restaurant wondering how it would look inside and how the food would be. From past experience Mexican restaurants were either amazingly good or unfortunately poor. So today we decided to go and try it out. No longer would it be a mystery to us. We had no idea of how the ambiance would be inside, nor the customer service, nor the quality of the food. We arrived around 4:45pm for an early dinner on a Tuesday late afternoon. The outside architectural design of the building was full of arches, hence the restaurant's name of "Los Arcos." It had a nice outdoor patio dining area surrounded by a low wall full of upside-down arches. Since it was a record high temperature day, there was no one dining outside, but the area looked nice with each round iron table having a large red umbrella to protect customers from the sun. When we entered the restaurant, we were greeted and immediately taken to our table and given copies of the menu. The menu was very well organized with subject tabs and color photographs of their most popular items. When our server came by to take our order, we both ordered iced water to drink and as our main meal my friend ordered the Enchiladas Mixtas and I ordered the Burrito Jalisco with grilled steak rirfrom the Specialties of the House page of the menu. As we waited for our server to arrive with our meals, we munched on the complimentary Chips and Salsa. The chips tasted good although they didn't look that fresh and the salsa looked nice but tended to be on the hot side, with no mild available. When our food arrived, my friend enjoyed his. Mine had missing the pico de gallo side. The chorizo was very tasty as it should be, but I question the steak quality. Not that it was hard or brittle, on the contrary, I felt that it was too soft and spongy. It was seasoned right with lots of lemon juice, but it's texture left a lot to be desired, especially to me who am a steak connoisseur and afictionado. The side of rice was a bit dry and lacked freshness. The dessert menu selection was a very good one, and their photographs made them look so good, yet they were the greatest disappointment of our meal and dining experience. We both ordered Churro Cups. By now the restaurant was almost half full, but this was no reason for the time to prepare and serve our dessert to have taken longer than to serve our food. Then the crust of the Churro Cup was overcooked and hard. By hard I mean I was not able to cut it nor eat it. Yet it looked so good that you would have never imagined that it was inedible. I even asked for a knife to cut it and was unsuccessful. I asked one of the servers for the manager and he told me there was no manager, that he was out until 6:00pm. So I was not able to complain about the dessert or have it comped. The menu of this Mexican restaurant is amazing but I find that the quality of the food and execution of cooking them is lacking from the part of the cooks there. And the absence of a manager on the premises is questionable. For this reason and for the problems I encountered with my meal there, I don't think I will return, especially with so many good Mexican restaurants around. It's a pity because otherwise this restaurant has the potential of being a great one.

Food: The best Tex-Mex in the Valley with great margaritas…read more Service: Good Ambiance: crowded, but worth the hassle Parking: Its bad. Small parking lot which fills up quickly.