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    El Pollo Norteño

    4.1 (156 reviews)
    ModerateMexican
    Open 10:00 am - 8:00 pm
    Updated over 3 months ago

    Order El Pollo Norteño Takeout or Delivery

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    EL POLLO NORTEÑO ATMOSPHERE

    What's the vibe?
    Casual
    Good for groups
    Good for kids

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    Recommended Reviews - El Pollo Norteño

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    Inside
    Samantha G.

    Came here for lunch on a Sunday afternoon. It was empty after ordering but got busy once I got my food. I ordered the Torta and 2 piece chicken plate with the charro beans and rice. The food was very flavorful. The staff is very friendly. I just wish they added more of the sides on the plate but overall great place.

    8Pc (2 Sides)
    Lillian J.

    Amazing food! The chicken was really flavorful, beans were really tasty, Mac salad was ok, not housemade but I'm not mad. Flour tortillas aren't made on property but they were really good. The service was good, the guy who took our order was really friendly. The place is spacious and clean.

    Bosie L.

    Excellent food and customer service. I could smell the deliciousness down the block. They do not disappoint. Excellent...I'll be back with my crew next time.

    Date of Visit: 06/25/2025 Location: Anaheim Restaurant: El Pollo Norteño To whom it may concern, I wanted to share some honest feedback following my recent visit to your Anaheim location of El Pollo Norteño, which has long been my second favorite restaurant and one I've supported for years. When I arrived, I noticed the grills were not in use and were being cleaned. There were very few customers inside, and one of the things I've always loved about visiting El Pollo Norteño is the smell of fresh chicken being grilled--an experience that was missing this time. While I considered mentioning the inactive grills, I assumed perhaps the food had just finished cooking. However, on my drive home, I noticed there was no signature aroma of grilled chicken in the car, which was unusual and disappointing. I spent a little over $60.00 on this visit to feed my family of six, and unfortunately, the quality did not match the price. The chicken had to be reheated in the microwave, and the tortillas were very hard--even though I've been told they are delivered fresh daily. The chicken tasted dry, like it had been sitting under a heat lamp for too long. The salsa also didn't taste the same--it was watery and lacked the usual flavor we enjoy. While I was there, I overheard one of the staff behind the counter mention to a customer--possibly someone she knew--that business had dropped by 80% due to ICE raids. I sympathize with the difficult circumstances. My family has deep roots with El Pollo Norteño. My sister worked at your very first location on Grand Avenue in Santa Ana, and we even have a family connection to your business. But this isn't about that. It's about quality and consistency. As much as I'd like a refund, I'm not asking for one. I simply ask that you do better. This experience did not reflect the warmth, quality, and pride I've always associated with El Pollo Norteño. If I lived closer, I would have returned the food immediately. I'm truly disappointed. Please take this as constructive feedback from someone who genuinely wants to see your restaurant succeed and continue to be a beloved part of the community.

    The prices it doesn't the same  When your place an order
    Mik P.

    The costumer service is awful They confuse you w/ the prices The prices it doesn't the same when you place an order At the final, they charge more than the his flyer said. The food is really good, but the costumer service is horrible.

    The chicken was good I ask for the chicken bowl and they added a lot of wet beans which makes the whole meal soggy.

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    4 months ago

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    8 months ago

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    11 months ago

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    8 months ago

    Great service, food was delicious. Very clean establishment. Highly recommended, wish I can add more stars

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    2 years ago

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    7 months ago

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    4 months ago

    The food is great. The people are very nice and helpful. I recommend this place to everyone.

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    8 months ago

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    11 months ago

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    8 months ago

    food was great everything was on point.. the staff was very nice and it was a great place to eat. I will definitely go again.

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    3 years ago

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    2 years ago

    Really good, similar to El Pollo loco, but the prices are better and I think the food is a little better.

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    3 years ago

    My favorite, chicken is like no other. Charro Beans are fire too... keep up the good work and please open more locations

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    2 years ago

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    5 years ago

    Business owner information

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    Alfonso C.

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    Page 1 of 4

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    URBANA Mexican Gastronomy

    URBANA Mexican Gastronomy

    3.8(878 reviews)
    0.5 mi
    $$
    Happy hour specials
    Vegetarian friendly

    Cool spot with some great margaritas and cocktails!…read more Love this little Mexican restaurant located on the bottom floor of the Packing House. Came in for a little date night on a Saturday evening. The whole staff was friendly and accommodating, always quick to refill drinks or clear empty plates. We started off with some delicious and spicy oysters which were topped with a shrimp! We also had to try the Chori-brussels which are flash fried Brussels sprouts with chorizo, balsamic reduction, and Oaxacan cheese. For drinks we got a Santo Dia, a whiskey based cocktail with watermelon, lime, and fizz served over ice. We also ordered the Spicy margarita which had watermelon habanero, lime, and hibiscus flavors. They were both delicious and refreshing, the spicy marg had a good kick to it. For dinner we got a caesar salad, the ribeye plate, and the Urbana burger. We both loved the dressing on the caesar, it's made in house and it shows. The ribeye was cooked perfectly with a delicious herb butter on top, a really good steak sauce on the side, and thick cut fries. The ribeye wasn't the highest quality but it tasted good, the fries were perfect. My fiancé got the burger which had chorizo, melted queso Oaxaca, and an egg on top. Not gonna lie it was absolutely delish! I want to come back just for the burger. All in all we had a great time and I would definitely come back for some other menu items, especially to try more of their margs and specialty cocktails. Thanks Urbana!

    I went for cinco de mayo because they had a 2 for $5 deal on tacos and $5 select drinks. It was…read moreeasy to make a reservation on open table for the same day. It's on the first level of the packing district. It's a small spot but they make effective use of their space. There were people there but it wasn't full. It took a really long time for our waiter to take our order. We each ordered two tacos from their special and I tried the spicy margarita and my friend had the sangria. The spicy margarita wasn't my favorite and I found that it was wayyyy too spicy. The spicy really overpowered the alcohol and other flavors. The presentation for the drinks was beautiful but the flavor didn't do it for me. My friend didn't seem like she liked the sangria either. The tacos took a really long time to come out. The Al pastor pieces were cut into thick cubes. There was nothing memorable about the tacos. I really wanted to like this spot but it was a complete miss for me.

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    El Pollo Norteño - mexican - Updated May 2026

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