I ordered the new habanero double chicken tostado bowl. We went through the drive through and service was quick and friendly. The fried tortilla was very tasty, crisp, light, and cooked to perfection. The chicken seemed to be grilled chicken tossed in habanero sauce and put on top of the salad mix in the bowl. The sauce is sweet and very spicy , and not in a good way. It had too much sauce which made the salad greens all wet, soggy, and limp. Mind you, I started eating it in the car as soon we left the drive through and the salad greens were limp and soggy with sauce after a few minutes. The bowl has beans and rice in it but not very much. All in all this was not a hit for me. read more

This place has gone downhill !!! Tostada salads used to be great. Not no more. Not worth ¼ of a star. They cut salad in half and the dressing that comes with it has become so watery you can say it is with a dash of flavor without the flavor. Its terrible. I used to love this salad but not anymore! Terrible.... don't be a sucker!!! read more

The chicken they served us was so overcooked there was nothing to eat. Corn was good and not so customer friendly at all

Last time here! Had the 3 piece meal and it's got to be the worst chicken I have ever eaten! The chicken was over cooked and very chewy! The wing had feathers on it! How gross is that? The beans were spoiled as they tasted rancid! The only thing decent to eat was the Cole slaw! They also forgot to give me my salsas! I've been here before and it was bad before but i decided to give them another chance and no more pollo loco in my life and I used to eat about 2 to 3 times here! read more

I eat at the location in LaJolla often and it's so much better than this restaurant. Service was poor but the manager brought my friend a decent piece of chicken that had some meat and wasn't. Cold. My chicken nachos were terrible as well I won't return to this restaurant read more

Pesimo servicio, y para acabarla de fregar preguntas quiero hablar con la manager y te dicen yo soy! La tal Brenda, despota mala onda,cero empatica , entiendo que la implementation la tecnologia y tienes que hacer tu propia orden....pero el trato ,lo humiliante de su tono de voz....el sentirme regañado es una verguenza... me queda el gusto de que nunca saldra de la mediocridad con esa mala y negativa actitud ,lo siento por la gente mayor vulnerable que no puede defenderse, lo que no entiendo es como NO cuidar su trabajo? Si no hay trabajos en el Valle Imperial! Alguien que pusiera orden de la corporation? Es humiliate el trato, que le pasa? Porque esa amargura, lastima de polllo esta riquisimo jijiji read more

We stopped at El Pollo Loco for a fast lunch. I am not a fan of burgers so this was a better choice for fast food. We've been to other locations and this one was just as nice and as efficient. We chose the 2 piece chicken. I had sides of salad and pinto beans and my husband had mashed and corn. The chicken is always hot and juicy with a good flavor. I'm not sure why we don't stop here more often. Service is always top notch. The food is good, fresh off the grill and at a decent price. For fast food, it is surprisingly healthy too. There are choices for lean meals that are tasty and good for you. I definitely will be back! read more

Recently I just visited the place, I am a frequent customer, I always take my family, this time the manager Lupita, she gave me my food throwing the bag of food, the sides opened completely and my chicken had beans and salad, it was a disaster, I don't know if she has problems acting badly with the customers, we are going to eat not for them to treat us badly, she spoke to me in a too rude way, in short I have decided not to eat again in this place, we like chicken so we eat in another place because it is not necessary to tolerate this behavior we are customers not a psychologist to leave out everything bad with us... read more

Very good food. Went to the one on south Virginia by plumb lane. The food was good but the restaurant was dirty. No tables were clean. We had to bus our own table , the floor had spilt food everywhere. There were no napkins in the holders. The sad thing was there was about 8 employees working behind the counter but no one stepped out to clean or bus the tables while we were there eating. read more

Terrible! They wait is always so long and this is the 3rd time they get my order wrong. After waiting in the drive thru line for almost 45 minutes ! read more

Another great El Pollo Loco. Everything was fresh, salsa bar was clean and the whole restaurant was clean. Good spot, I'll be back when I'm in the area. read more

El Pollo Loco - Pollo bowl - Fast Food Near Me - El Centro, California

I love the food. But, the wait time is ridiculous. I go they the drive thru & there are 3 cars ahead of me & it took 18 min ... can someone explain to me why? thnx read more

My wife and I have always enjoyed the Pollo Loco grilled chicken meals. Today, 02/29/2020, we stopped in for dinner at the El Centro location and between the two of us, ordered three side salads. The cashier charged us for three citrus vinaigrette dressings. When he gave me the receipt I pointed out the charges and he said yes, they charge for the dressing. I said no, we eat here all the time and they 've never charged us for salad dressing and told him to get the manager. Yesi, the Pollo Loco Manager, came out and said that I was correct, there is no charge for the salad dressing. She promptly refunded our money. Yesi, thank you and please advise this person that there is no charge for salad dressing when customers order a salad, no matter their age or ethnicity. read more

They do a nice job here. Always fresh and efficient service. Staff is friendly, food is good and reasonably priced, restaurant and restrooms are clean. If you must do fast food, EPL is a good place for a quick bite. read more

First of all, I love chicken, so be it that I was in this small town I had to find something exciting to experience. Walked in to a flame grill boasting at least 20 split chickens being roasted to perfection and I was instantly hooked. To say it is a "fast food" establishment the place was very clean and the service was fast and friendly. Order dark meat chicken and a few street tacos. The flavor of the chicken was spot on AND my wife opted for the salad and it was full of flavor as well. Left this place satisfied and completely impressed. Whenever I am back in El Centro (if ever) this will defiantly be my lunch choice. read more

We like to stop at El Pollo Loco for lunch when we are in El Centro. I order the two piece chicken meal and my wife orders the chicken quesadilla. Everything is always fresh and good and there is plenty of food. read more

Good food. Good staff. I often come here for their combo menu and they sometimes have discounts and coupons. I love their servings since they have healthy options like shrimp and chicken salads. Their quesadilla is good and scrumptious and their chicken is nice and tenderly grilled. read more

Visited family last weekend. Ordered a burrito, and it was like half liquid from the beans or protein! IDK if it was out of spite or incompetence, but it sure af was not something anyone should pay for. The second star in this rating was only for the concept of the burrito. It was supposed to be great. read more

Like the other review recently posted, this is also the 3rd time theyve gotten my order wrong. Its always around 5pm on a Sunday when they screw it up. The manager should take a close look at their employees because this place has gone downhill in their customer service. Its a hassle to always keep returning just to get another wrong order. Terrible attention to detail and bad listening skills, fire someone. read more

El Pollo Loco offers a good variety of tasty chicken dishes and a fresh salsa bar with condiments to spice up one's meal. Their customer service is fast and courteous and, their dining facilities modern and comfortable. read more

Great place. Usually order chicken bowl or overstuffed quesadilla. Most of the time food is delicious but sometimes happens that it's super salty and spicy that have to through it away. Since usually order drive through not very convenient to go back to ask for another one. I guess I depends on who is preparing the order. read more

Wow... We just had the most awesome meal for 10 bucks (plus tax)... For two ppl!... Salad.. Meal.. And even desert... Best bang for your buck... AND much healthier alternative (although i think the churro killed the healthy part... But it was good jeje)... Will come back and recommend read more

Haven't been here in a while. Ordered the double chicken avocado salad. It was delicious !! Will return more often.

Great healthy fast food. Chicken was cooked perfectly. We bought the 12 piece family package which included tortillas and 3 large sides. We also had them put in some of their wonderful poco de gallo. read more

Husband talked me into giving this place another try, and not to my surprise, he is driving back because they didn't put chicken in the classic chicken burrito. Lol. read more

The food is delicious. The only thing I didn't like is they open at 10am on Saturday and arrived at 10:10am and it was closed. Door closed,lights off,no personnel. Oh well, maybe I should of went there 30 minutes after opening hours to be safe. read more

Their sign is crooked but their chicken is straight up delicious.  El Pollo Loco is a testament of how fast food can be inexpensive but be rich in flavor.  Their chicken is simply a fiery delight.  With its delicate blend of spices and light char, their chicken melts off the bone and puts a smile on your face.  Add a mound of fluffy arroz, home cooked style frijoles and warm artisan corn tortillas,  and you have a meal that would be the envy of any mexican abuela.  their salsa bar is fresh and can satisfy any one looking for a fiery kick or a savory splash of flavor.  el Pollo loco, where its customers are crazy about good food. read more

Love it! Super yummy great service & there's always promotions & coupons!!

Yes, it is a chain. But it is a very well run unit, good service, clean, modern and the food tastes good. It is always busy as it seem to be a lunch time favorite for many government workers from downtown and ICE employees. They almost always have coupons in the paper, on their own reciepits or just in the mail, so although it isn't as cheap as Taco Bell, it is still in the same price range, but the quality of food is several levels higher. read more