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    El Paso Honda

    2.5 (74 reviews)
    Open 7:00 am - 8:00 pm
    Updated 3 weeks ago

    Services - El Paso Honda

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    15 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto exhaust repair

    Auto light repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    El Paso Honda Photos

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    Lauren S.

    First, let me say we are Honda fans. In 2014, we were in an awful crash and walked away without a scratch. I believe a lot of that had to do with the build of the car, so we try to always stick with Hondas. My husband has a 2016 HRV and while we driving down Montana, the parking brake light and check engine light came on and started blinking red. We noticed his wallet had fallen on the parking brake button but it wouldn't release. With it being brake related, we went to the first Honda dealership we found. We pulled up to the service department and a gentleman told us he'd be right with us. I doubted it, as it looked like there were eight cars in front of us. About two minutes later, a man introduced himself as Bobby and asked us what he could do to help. We explained the issue and Bobby explained to us that it probably needed a hard reset and if it was more than that, it would need to be a couple day venture. He told us to give him a couple of hours and he'd let us know. I was dreading hundreds of dollars, because we all know it's always something bigger. About an hour and half goes by. He let my husband know it was a recall issue and we were all set! He was so friendly and we'll definitely be back. While waiting, we shopped the show room. I was declaring as we drove up saying we weren't buying a new car. The 2023 HRVs look so nice. Mr. Chris approached us and asked if we were shopping. I told him not at the moment. He offered us some information but at no time was pushy. I will absolutely go see him when it is time to purchase. Overall, it was an unplanned visit but thankfully, pleasant.

    2023 Honda Civic Type R

    I have a 2023 Civic Type R, and went to the service department to replace an unrepairable flat tire. The tire was replaced, but my rim was damaged in the process by El Paso Honda. I was not told of the damages until I later found them myself, and that was very unprofessional of this dealership. The rim is not simply scratched, it has several gashes. They offered to get it painted, but can only be done early Mondays. So now I have been driving around with a scratched rim for weeks because I work Mondays. I am very disappointed in the way this is being handled.

    2020 Honda Civic Coupe Sport

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    2 years ago

    Excellent service, repaired hood, staff is friendly and professional, job well done, completely satisfied

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    Page 1 of 2

    Ask the Community - El Paso Honda

    Review Highlights - El Paso Honda

    My husband has a 2016 HRV and while we driving down Montana, the parking brake light and check engine light came on and started blinking red.

    Mentioned in 2 reviews

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    Fox Lexus of El Paso

    Fox Lexus of El Paso

    (46 reviews)

    After 12 previous Lexus, all of them RXs, and three from this store alone, I somehow got a lemon…read more I shared photos and videos with the GM to help fix the problem, but no response. After 8 days of putting my car in service with a local service center, the problem persisted. The Lemon law or buy back process is horrendously long, so I asked Fox Lexus to do an exchange. Their only offer is a step down for $80 / mo more. My current car is AWD Premium Plus but he is trying to give me a Basic one for more money. WHY? Because there's no equity in the current car. Gee... it's a lemon and it came from your store! It's not time to make more money from me as a new sale, it's time to eat it and do the right thing! At least you could use this car as a loaner... I drive long distances! I can't be stuck on the road at night, again!

    I absolutely loved my sales agent, Argentina Rodriguez! She was wonderful and she gets 5 stars!…read more However....when it comes to the service department.... I live two hours away and when I traveled to Fox Lexus to have my initial 5000-mile checkup. I was told was supposed to be a fairly quick process. My appointment was at 11:15 and I was there 10 minutes before. My Service Advisor, Art, checked me in and talked to me while chewing some food and asked if I would be leaving or staying. I explained I was from out of town and would stay. He then proceeded to go to lunch for (at least) the next two hours. He apparently did not tell anyone that I was waiting for my vehicle. At 1:30, I finally asked another service advisor if my vehicle was finished and she proceeded to help me. At that point he was still not back. So, I sat in the waiting room, during the lunch hour and watched others come in after me and leave before me. I was never offered anything or spoken to after my initial conversation with Arturo until I approached the other service advisor two hours later. What in the world did they think I was doing there for two hours? From what I could tell my vehicle had been ready for some time because after the service, it was washed. I checked to see if it was still wet anywhere. It was very dry and likely sitting there for a very long time. It is apparent that there are not appropriate systems in place for communication of important information. I would be hard pressed to recommend Fox Lexus for its lack of commitment to the customer (AFTER) they have purchased a vehicle. If anyone is wondering, I bought a 2025 GX 550.

    Moving Rides - Thank you!

    Moving Rides

    (2 reviews)

    Purchased a car with Gino, It's exactly what I was looking for. I had an amazing experience with…read moreGino, who went above and beyond to assist me. They made me feel valued as a customer!

    Very disappointed in the purchase I did back in February 2025. I purchased a 2014 Mercedes CLA250…read more I was told everything was 100%. few weeks later I found out the battery was completely the wrong kind. Mercedes requires a gel battery (I paid $400) which the car came with a cheap acid battery. Later the car broke down on me and wouldn't start. I spoke to the owner and he I had to pay half of the repairs even with "warranty" the vehicle had. That's another $400. and finally, 8 months later the vehicle completely gave out on me while I was on the freeway. I paid for a tow truck and called the owner Arnie again. He said the warranty I had was only for 6 months not the 8 months I was told it was for. He said he'd see what he can do but after texts and calls he never reached back out. very disappointed considering I gave $5000 as a down payment, and I am now stuck on a 60-month finance for a non-working vehicle. I recommend you go elsewhere for a reliable vehicle or have a mechanic inspect the vehicle after purchasing. This is my real review, not those fake ones you see on google. had I just gotten the proper help or a replacement vehicle I would've kept my original good reviews I gave them. Sucks things were left the way they were. I was originally extremely happy with my purchase......

    Fox Toyota of El Paso

    Fox Toyota of El Paso

    (94 reviews)

    Gustavo was able to find the exact car I wanted, a 2026 Toyota Grand Highlander Hybrid, and stayed…read morein touch with me about its impending arrival. The purchase was smooth and easy. He explained all the features and doesn't mind if I occasionally text him with questions. I love my car!

    I am writing to formally express my dissatisfaction with my recent experience involving my Toyota…read morevehicle and the service I received. I own a 2025 Rav4 and a 2025 Corolla, and I just had a bad customer service experience. I expierenced a complete blowout on my Rav4, the rear tire just blew completely out. (I have yet to take this vehicle on a dirt road.) The issue is; I called HoyFox about 10 times and each time I was told I would get transfered to service department each time there was no one there to accept my call. That began at 10:30am I finally spoke to a female at about 3pm and explained how long I had tried to get a hold of someone. She said no problem just bring it in and we will take a look at it. When I arrived I read signs that said stay in vehicle until an attendant comes out. Well I sat there for 10 minutes and nobody came out. So I went in and all the attendants were on thier PCs checking I don't know facebook or some social media. I got one of them to help me and he charged me $321.00 for a tire that they didn't have on hand, and then stated the tire would not arrive until Friday. So I had my wife pick me up and we went home of course I was fuming. So the next morning I came back and said I didn't want the tire because I could get it cheaper at Discount tire with a warranty. The service agent immediately got defensive and said there would be a restocking fee, so of course I ask for the manager. I said you don't have the tire here why is there a restocking fee. I paid cash for the tire, and was told I would have to wait 3-7 days for a check as a refund. I brought my vehicle to HoyFox on 24 Mar 2026 for repair. Unfortunately, the experience did not meet the level of quality and reliability I expect from Toyota. I have purchased 2 vehicles here and paid cash for both. I would expect better custometr service than what they offered yesterday and today. I hope this matter can be resolved promptly and professionally.

    El Paso Honda - autorepair - Updated May 2026

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