At first assessment El Loro is a typical suburban Mexican restaurant, the decor is as expected as well as the music, and the menu LOOKS typical as well, but that's about where the similarity ends. Their food is not like a fine dining gourmet restaurant or anything, but it is DELICIOUS for this style of restaurant. Also, the services is top-notch, they are always checking on you and are great with special requests. I ordered chicken enchiladas with mole sauce and one of their well-known margaritas, be careful if you order a large...it is LARGE. I was impressed with the quality of the mole, super tasty, and the margarita was yummy! The reason I give them a four and not a three, is because of how friendly and inviting the space and the staff are, you really can't tell from the outside how cozy this restaurant is. Is it at the top of my list for Mexican restaurants? No...but if I'm in that neighborhood and I want Mexican are they my first choice? ABSOLUTELY! read more

El Loro - Medium Sized Margarita - Mexican Near Me - Crystal, Minnesota

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El Loro is our favorite of Mexican food in the northeast suburbs. We've always gotten it as takeout and it is almost always a home run when it comes to taste. Our order always includes the queso fundido which is delicious! Other favorites are the fajitas or combination meals. The only miss lately was the Pine el Loro. I'd been wanting to try it for so long but it's probably much better as a dine in dish given that it's served in a half pineapple. Serving sizes are mostly very big and we can usually get two meals out of one with no issues. Another plus is the fresh chips and salsa and Mexican white sauce that comes with every order. We do always seem to have a little bit of an issue with ordering online. It seems to be that the orders are coming in from multiple services and aren't necessarily acknowledged so the wait time could be much longer than what is quoted online. My recommendation is to call them directly to place an order vs using a third party service. This will continue to be our first choice for anytime we are in the mood for Mexican food takeout! read more

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This is our go to for Mexican takeout. We ordered the queso fundido, steak fajitas, and the pine el loro which is a half pineapple filled with chicken and vegetables. The queso comes with tortillas, but we prefer to eat it with the chips that come with every order. The fajitas come with either corn or flour tortillas and is so much food. The pineapple dish looked impressive but not sure we would get it again. There are too many other choices on the menu! read more

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There should be a pre-COVID-19 and post-COVID-19 reviews...in before COVID-19 existed times, this place I would easily give 4 stars...now I wonder of their sanitation and merits to keep customers safe. The food was good. I got some tamales de' pollo (chicken tamales) and tacos al pastor and a small side of queso fundido. The queso was great, and the taco's filling more than plentiful, cooked and seasoned beautifully! I enjoyed the tamal como es un tamal mexicano americano...de pollo (a chicken mexican tamal) with a red sauce and some melty white cheese. Good. Maybe enough to satisfy a tamal craving...and yet not enough. My real gripes are with the sanitary lack of restrictions during COVID-19. Many servers, and I saw cooks in the back of house (aka kitchen) also had masks that only covered their mouths or chin...unless they have no nose or no mouth that breathes out, I do not understand how they think this will prevent the spread of the disease, and thus are contributing to it. I will not go to an establishment in which such a simple precaution is not unanimously enforced. read more

This place was a subpar dining experience. Small servings. Two lunch specials were close to $20. I'm glad we only ordered water. The food was so bland & had to be drowned in Tapatio. The chips were served with salsa & a white sauce. When we asked our sever what it was, all he said was "white sauce." Very informative. We weren't checked on at all during our lunch. read more

El Loro - Lunch special, tamale, burrito, refried beans - Mexican Near Me - Crystal, Minnesota

Really enjoyed this place. Been seeing it for years but never came in to see what it's about. Pleasantly surprised. The menu has so many pictures if you don't understand what the text says. Servers were very nice and food came in 10 minutes. Affordable food and drinks as well. Bathroom could use some work tho read more

El Loro - Carne Asada and el lindo - Mexican Near Me - Crystal, Minnesota

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We needed to shop in the area and were hungry. As soon as we saw the El Loro sign, we knew where we'd be eating. We both got the dinner combination #11: Beef taco, enchilada, and burrito. I also ordered the jalapeno salsa verse. Th it s is a staple for me whenever I eat at El Loro. Per usual, the service was great (three people sought to help us as we came in, and our waitress was attentive). Also per usual, the food was delicious. There is never anything to change about the meal. The portions are generous and the flavors fantastic. Since this location is close to home, we will easily return for another tasty meal. read more

My family has been to this restaurant so many times. Are usually rated a four-star or a three star. However, I thought I would go out on a limb and try something different last night. I usually stick to the burritos and predictable dishes. But last night we ordered and I had fajitas Delmar. as always, our food arrived quickly. Holy cow I could not believe how much seafood was in my dish. Topping a heaping portion of shrimp, imitation crab, and scallops was a lovely, seared and seasoned tilapia fillet. I don't want to go into much details, but everything was just delicious in my dish! So much so that I thought I would have to write a review. This place always has great service even in these days of places being short staffed. I had to have my leftovers at 8 o'clock this morning just because I couldn't stop thinking about them lol. Thank you El Loro read more

I've been eating here for years! First- Whatever the white dip is that comes with the complimentary chips and salsa is the best! Downside is they give you a big cup of salsa and a little scoop of the white dip. It's free though, can't really complain! The food is really good. I especially like the chicken fajitas! I also like the chicken taco salad or just chicken tacos supreme when I'm being basic. There's almost always a fast turnaround when ordering food here. Even when I eat here when it's busy the food always comes out fairly quick. The drinks are good! The flavored margaritas & daiquiris are my favorite. I have noticed that when I get my check the drinks actually are $1-2 more than the price listed on the menu. We've questioned our waitress about this once and she said the menus were old- which isn't really an excuse for the up-charge. If you change your prices you should also update the menus. Not sure if they ever corrected the issue since the last time I've been but always double check your receipt before paying! The service is okay. They don't really bother you much. read more

El Loro means "The parrot" and this place was decorated with parrots in a festive manner. We were greeted quickly and ushered to a booth where we had very attentive service. My boyfriend's food came up before mine, only a couple minutes, but it's clear they serve the food right when it's hot and don't let it wait around at all. We had chips and salsa and mystery white sauce while we waited and our server brought us extra salsa and extra chips which was very nice. I loved my shrimp taco salad. The shrimps were huge and very hot, just the right amount of food. We don't drink alcohol but plenty of people there that night (1.11.2021) were drinking alcohol as this was the first chance to be back at bars and restaurants since the closing. I saw a margarita glass the size of a dinner plate, oh my goodness! Lots of festive happy customers. Their servers all wore masks. The menu was huge, lots of choices, most entrées in the $13 range. Stop in and try it out! read more

We decided to try El Loro in its new spot on Rockford Road. Decorated nicely and we were seated quickly. Service was good and that is when everything went sideways. We were given chips and sauce and their famous white sauce, which has really changed. Too mayo or something so it was too thick to dip into. We got two margaritas and a Diet Pepsi. We started to notice that there lots of tables who were waiting for their food and had lots of chips at their tables. It took a long time before someone came to take our order. We ordered a bean dip which came to us quickly, but it was horrendous. Instead of a thick bean dip, it was like a bowl of pinto beans in their juices with a thin layer of queso or whatever it was...no flavor, no spice...our food arrived later. I ordered the Enchiladas Supreme...white, watery corn tortillas filled with very little of anything. They were suppose to be a cheese, beef, chicken, and bean, but it was hard to tell with all the lettuce on top. It was suppose to have a red sauce, but it was missing. Hubby had a burrito with a mix of chorizo, chicken, shrimp, and beef with no sauce inside or anything. Just a big mess...the sauce on the outside was the same sauce that was on the bean dip. The other order was Chicken Roleta...which looked the best out of the three, but was seriously lacking in flavor. Did we take anything home with us? Nope! Hardly edible. Not ever going back...nice service, but the food was just horrible. read more

I ordered the shrimp chimichanga and was not satisfied with it. It was very soggy but the flavor wasn't bad. I also wasn't expecting it to be smothered in a cheese sauce I'm lactose intolerant and it didn't say that it was served like that on the menu. As for the service, it was very slow. I would not want to go back. read more

I get insane Mexican food cravings all the time, so I'm lucky to be living in walking distance to El loro (especially with how much I love the margaritas here). It's always busy and a joyful experience, and the food is just what you'd expect. BIG, messy, and flavorful! Prices are a little high I find, but keep in mind when ordering that portion sizes are huge so you will get a lot of food for what you are paying for. read more

This is my neighborhood Mexican restaurant. It's really hit or miss. I eat here usually once a week, or at least every 2 weeks. It's cheap, fast, and my 4 year old will eat it. I've found your experience will always depend on the server. Depending on who you get, there will be extra charges for things that normally come free. The chips are also hit or miss - they're either fresh or very stale. They do have the white ranch-ish sauce served with the salsa, that I am quite a fan of, and the cheese dip is good. I wouldn't say they serve anything particularly different or special, that you wouldn't be able to get at a different Mexican restaurant. If you're in the area, and want a quick bite, stop by. If you've got some time or want very good Mexican, go somewhere else. read more

We have been going to EL Loro for years on and off, the last few times the food and server have been off. My husband and I went there last week. The service was good, almost too much attention. The food was sub-par. The sauce was bland, the enchilada was cold. I saw in one of the review a comment about the white sauce and not being told what was in it. I agree, I would like to know what it is and either the waitress don't know or she can't understand English. I can live without the white sauce, I have had better. It will be a long while before going back, there are so much better Mexican place to go to. read more

We arrived as a group of 6 on a Friday night for supper we were greeted and received beverages unfortunately because we were visiting it took some time to get our order taken. I personally am not a huge fan of the El Loro brand I see it as really fast food Mexican. My Dad did not get what he had ordered, my SO ordered fajitas and it took a long time to get the main part of the fajita meal had to ask twice for our corn tortillas. When we were done with our meal it took forever to get our checks. It is what it is can't recommend read more

Their service is wonderful! The staff is patient and kind. You receive a basket of chips and two sauces; I love the white sauce! The drinks are reasonable priced and portion of dish is more than enough! I usually get the Jalisco; which no longer on their newly updated menu, but they still make it upon request. You can't go wrong with what dish you get. I had deep fried ice cream and it was perfect! The ice cream was not melted at all (unlike some other places). I always leave this place happy with the food, derive and price. read more

El Loro - Deep fried ice cream and Coronarrita! - Mexican Near Me - Crystal, Minnesota

Friendly service in an authentic Mexico environment. I stopped in for lunch while waiting for my car to be finished at the nearby Regal car wash. Chips were served warm and crisp. They were served with a delicious creamy spicy dip and a traditional red salsa. I ordered number 7 off the lunch menu. My food came out about 15 minutes later steamy hot. The Chile rellleno was stuffed with a creamy white cheese and was the highlight of the meal. The chalupa was ok as was the rice. The received beans were very tasty. Seemed like many regulars as they were greeted by the staff. read more

El Loro - Exterior of the front entrance - Mexican Near Me - Crystal, Minnesota

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Real Mexican food in the burbs, who would have guessed. You know I ate here years ago and don't remember being thrilled by it. Well this time was different in a good way. Lunch guest had the chicken fajitas and I had this Huervo con Chorizco dish. Eggs with Chorizco sausage and re-fried beans. Very good. The eggs were a little overdone but the sausage was great. Very tasty I'll say. read more

I used to like this restaurant a lot! Last night will likely be the last time I eat there. Upon arrival I saw a sign in the door that said they now change a surcharge for using a credit card (I didn't even know that was legal, I looked it up and apparently it is, but if they are charging it on debit cards that is not legal, I used a credit card), I asked them about it and they said it was because they got a new machine. So I guess now we have to pay for their cc fees. I've never seen that any where else! If I hadn't already had my mind set on Mexican I would have gone somewhere else. The food was okay, the beans were bland. My kids' Quesadilla was tiny. So if you don't like being nickled and dimed I would avoid this restaurant. read more

El Loro - Sign in door - Mexican Near Me - Crystal, Minnesota

We came to El loro around 3 -- it wasn't busy but service was a little slow, not terrible though. The staff was nice and the complimentary chips and dip is always a plus. I ordered 3 carne asada tacos for 9.99. It came with rice and beans on the side. It was decent, nothing spectacular but it did fulfill my taco craving. The place is very festive, it has a bar in the back, and a little TV hung on the wall that showed a soccer game. The dessert is a little over priced but if you walk down the street there is a Mexican bakery to buy pastry and cakes. read more

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It's always a hit or miss with this one. First few times were fantastic and recently, the quality and service has decreased. I think they got lazier and cheaper. The horchata was "watered" down with milk. The first few times I went, the horchata was thick and creamy. And for some reason, I got diarrhea the next two days. Their food may be old since they're trying to cut costs down. read more

This restaurant is right up my alley! They have a very kind wait-staff, and the food is awesome. We've also done carry out from them and the food is prepared hot and is ready promptly! I recommend others try this place out! read more

El loro is crap.get the chips and cheese and the fucken cheese is not real they use plastic cheese spread .totally fucked

I have been to this El Loro many times. I think that their management switched recently, which has lead to some bad changes. This used to by my favorite Mexican restaurant, if not my favorite restaurant in general. Since the new management, the service is slow and most of the usual wait staff is gone. I am not sure if they are understaffed or just poorly trained. The chips are always cold and have no salt on them. The white/ranch sauce that comes with the chips is lacking and today it tasted like it was just lukewarm mayo. They used to have a specials board with special deals for each day of the week. This was a huge draw for my boyfriend and I and we would always come in on our favorite days of the week for a great deal. Their margaritas have also changed and taste like there is no tequila in them. I am overall very disappointed in this establishment lately and it makes me very sad because it used to be my favorite. I hope they can step up their game and get it running like it used to. read more

El Loro - Cold , saltless chips - Mexican Near Me - Crystal, Minnesota

My how this place has gone down hill. Used to be the go to Mexican place around my house, but, over the years for some reason it's gone from the "go to" to an after thought. This weekened, I decided to see if it was as good as it used to be or as bad as it had gotten. Sorry to say, as bad as it got. Was seated in the corner of the bar area. Literally, nobody there except for a couple drunk chicks at the bar for happy hour (it was 4pm), and NOBODY dining in, and we're seated in a corner booth that requires one person to enter it at a time to sit down. Regardless, we get the complimentary chips and salsa, and that is good. Order the Mozz sticks hoping they'd gone back to the original way they used to do it which was house made sticks... nope. Generic, horrible frozen ones. And they're served with a ranch packet. Yup, a god damn packet of Kraft ranch dressing. Not the house ranch sauce you get with your chips or even a marinara/salsa mix. A packet of dressing. Some how my girlfriend gets a refill during this, while we both have empty glasses sitting there, yet my water goes unfilled for the entire course of the meals. After a nearly 15 minute wait between putting in the app order and the return of the server, we finally order. Meanwhile, the chips and apps are completely gone by now. I get the burrito deluxe and she ordered some combo platter with a little of everything. Food took about 20 minutes to come out in a dead restaurant. How? I don't know. How do I know it was 20 minutes? Running time on the soccer match blaring throughout the bar with the aforementioned drunk chicks yelling at the tv (which made me at least laugh considering nothing happened, not even a shot on goal). Food was meh. Rice was cold, and the food was pretty tasteless. Lucky I didn't eat all the salsa and ranch from about an hour ago to put on my burritos. The girlfriend's food was ok. Taco was the best part while the tostada and enchilada were mehs. Glad I didn't need anything. I would have hated to have bothered my server with her job. Lucky enough, I didn't see her once through the meal to have to burden her with the request for more water or salsa or guac or anything. Was delivered the bill rather quickly without being asked about dessert, and of course not told to go to the front to pay (lucky I remembered or we'd still be waiting there trying to figure out where to pay). All in all, totally regret even giving this place a try and was so disappointed I had to apologize for actually subjecting my girlfriend to this shithole. Save your money, go to Chipotle across the street or go find another Mexican place. Let this place die and hopefully a new one can open up or open up under management that can run it correctly. read more

My search for the perfect Mexican restaurant in the Twin Cities is a never-ending quest. As a true Mexican food fanatic and Texas citizen at heart... I fear my standards are just too high. My requirements are simple but.... alas..... I need amazing-to-die-for-spicy-hot-fresh salsa. Great chips. Brought out immediately & KEPT FULL. blow your mind delicious enchiladas on the menu. Incredible Mole = bonus! rice & beans included with meal no addl. charge. Non-nasty-cheap chicken/beef in the food. Actual mexicans running the place - cheerfully willing to speak Spanish with Gringos even better. Frosty Mexican beer on special & excellent house margaritas -- pitcher specials work too. Final Tab = cheap. If a plate of enchiladas is more than 10dolla... I'm not at the right place. If you do happen to know where this meal exists in MN, I want to know you. Now, as to El Loro -- this place is pretty good. I thought it smelled a little like ammonia and there were way too many pudgy MN Suburbanites in the place -- but overall was a satisfying experience. Actual Mexicans (check) --- good salsa (check) --- beer specials (check) --- reasonably priced enc.hiladas (check)... generally tasty, yes. As good as the places back in ColSta, TX? ... definitely not. 3/8/09 Hubby and I revisted El Loro this afternoon post-church. The huevos rancheros were incre-ible. I ordered them. Husband licked my plate clean after polishing off his burrito #2. Service good. Salsa yummy. Still smelled like cleaning products. While clean is good, I prefer to smell my tacos over the chemicals... If you can get over that....Best trick about this place is the lunch specials on a Sunday afternoon are about 5 bucks a plate and totally tasty. If you make the "mistake" like we did today of ordering the large house margaritas... you will pay $8 per person for your tub of tequila and spend the rest of the day attempting to sober up..... we have no regrets. We concluded that when you're a repressed white lutheran... it takes a handle of tequila before Jesus starts to make any sense at all. Amen El Loro. read more

I am reading these reviews and not sure where these people have been eating because I have eaten there three times and each has been HORRIFIC. Seriously, some of the worst Mexican food that I have ever eaten. The service is pretty ish and the food is straight up junk. No flavor, greasy and terrible. The margaritas? Maybe just drink straight lime juice and you'd have better luck. DO NOT waste your time and money going here. read more

They have seemed to improve on their customer service. A lot friendly and charging correctly.

*Disclaimer* this restaurant is situated in Crystal; do not be fooled by its misleading default Minneapolis address. This is one of the few places that offers some awesome Mexican in the NW 'burbs. You can blab on and on about authenticity, but I just want something tasty and full of heartburn causing agents. This place is near the Crystal Shopping Center, a shopping center that this is just the older cousin of a crappy strip mall. The menu is packed with a lot of items. Those wanting authenticity, I can tell you every employee speak Spanish? The lunch specials are where it is at. If you choose to have dinner the prices are reasonable. I find the best thing to do is just order a combination place, pick a lucky number, or if some of the items sound familiar go with that. GOOD: * Very reasonable prices, especially specials * Free Chips with two salsas, salsa roja and some behemoth ranch monster * Always quick service * Large Menu BAD: * Menu lacks some descriptions of items * I can't bring myself to reciprocate "Amigo!" * You might just fill up on the chips, dank crunch. UGLY: * Crystal Shopping Center. Must try the Shrimp Chimichanga with your choice of beans or rice. Deep fried perfection every time. I usually burn my mouth because I cannot wait for it to cool down. Must avoid asking for Tacos and a diet coke, boring. Awesome Mexi in the NW Subs with the biggest criticism being, well, it's location. read more

I was just here with some friends for dinner on a Friday night. We arrived at about 6:30 and were seated right away. My friend asked the server what size margaritas were available and after listening to her he ordered both of us large Texas margaritas. She didn't bat an eye and went to get our drinks. She returned with two 60 ounce margaritas for the two of us. Seriously? This was annoying. If our table of 5 drank those two 60 ounce margaritas we would all end up wasted. We all felt she should've spoken up and said, "Hey, what's your alcohol tolerance? Do you want to vomit tonight?" Unfortunately, she didn't and we were only able to drink about 1/4 of each of them before we left. Foolishly, my other friend asked the server for her advice on a few menu items and she kept suggesting platters for 2. She kept saying, "No, just for me, I'm not sharing my dinner..." but she kept it up. She's tiny, so we think the server was just trying to get our tab up. The food was kind of gross. I had a combo plate with a chile releno and an enchilada. The beef enchilada was good but the chile releno was nasty. Two people at our table had them too and no one ate more than about 2 bites of it. The chips and salsa were good and it was nice that they kept bringing them. Overall, I was pretty disappointed. I love good Mexican and after reading the reviews on this place I had high hopes. I'll keep looking... read more

I was heading Northwest and noticed it. What I like is if you drive over Broadway everything is just there, no driving around. It's very large and roomy in here. For the holiday there were only 2 waiters and it was busy, so it took about some time to get our order taken, but got the chips immediately. The waiters were very different than the other places. They were dressed up in black slacks and white shirts, and looked very machisimo. It was a nice touch. I noticed the booths were made up of a nicely decorated wood. I got my usual 2 tacos, the shell wasn't really crunchy. This might be because it was stuffed with meat. The same good Mexican soft cheese, but it wasn't as finely shredded like the others I've been to. It tasted the same, I'm just used to my nice mound of cheese. I agree with Nick, just stop by if you're passing through or local. read more

Horrible! We were sat and waited 10 mins just to be asked out drinks. Then once we got our drinks. Server didn't come back within 20 mins so we left. They weren't even busy, so no justification. Worst customer service ever! Very disappointed! read more

I never would have discovered this place if I hadn't moved to Crystal. Although its quite tasty...it does not really warrant driving a long distance to eat there. If you're right in the city, there are a handful of tasty Mexican spots that are equally good. The one thing that sets this apart from most other Mexican places I have been to (and there is hardly a shortage) is the delicious, mysterious white sauce that accompanies the salsa and chips. I assume its cheese based, but I have no proof of this. Last time I visited I got buzzed off Dos XX and had a delicious, delicious platter for a reasonable price. I will be honest though, the service in this place sometimes straight up sucks. I have had to flag down the server to get the check on a few occasions. Oh, and avoid it Thursdays...they have a mariachi band that plays from 6-8 PM and they bounce from room to room. You're guaranteed to get an earful at some point during your dining experience. read more

Long long time fans of El Loro but just had the worst experience there... sure miss the old manager Oscar he was the best! I don't believe our server spoke any English ...If you needed anything beyond just ordering by number... She couldn't understand it and got many things wrong! Simple things like beans no rice... Everybody got rice... or separate checks... She charged one of my coworkers full amount of everybody's lunch and then just stood there smiling when we asked her to fix it... asked if they have Coke products she said yes... And then got served Diet Pepsi One of us ordered number two lunch... She got served number three... When we questioned her about it she just stood there smiling. Obviously there was a language barrier... I just wish she would have brought a manager over or something to help her understand what we were saying instead of leaving her customers so frustrated read more

My friend and I went to the Crystal El Loro yesterday. We had been giving it a break from our monthly get-together lunch rotation due to the quality declining. But figured why not give it another try. Food was good, service good. But after maybe the worst night either of us had experienced, we compared notes today and both of us were so sick overnight. I'll spare you the gory details. Really a shame. Was one of our favs. Won't be going back EVER! Don't need that in my life. read more

This ain't no taco bell! My friend and I have made a tradition of having dinner dates at new mexican places and this was one of our favs. I ordered a burrito, a tomale, and an enchilada all on one plate for just $7! The portions were generous for the price and the food was delicious. Next time, I'll probably skip the tomale and enchilada and get three burritos. I am defnitely coming back, this one ranks top over the other mexican places I've been to. read more

El Loro was definitely a good choice for lunch after the parade. The service was friendly and helpful. The menu provided all sorts of choices that I haven't seen at other Mexican restaurants... which makes me look forward to eating there again and trying something new! We started off with some chips and salsa and added on a big bowl of warm cheese dip. I ordered the Burrito Grande which was very good. To drink... a cold glass of horchata. It was good.... not quite Don Pedro's good, but I will order it again the next time I head to El Loro. Everyone in my party seemed to be pleasantly satisfied with their meals. Hopefully we'll get to meet up there again sometime soon. read more

The waiter we had was horrible. I am usually very tolerant of bad service but this one even tops the worst service Don Pablo's can dish out. Wow. It's kinda too bad, I had the fajitas and they were pretty decent. Others in my group thought otherwise about the food quality but I was happy. One of the orders was wrong as well but the rude waiter topped it all. There are way too many other good Mexican food options out there to go here unless your very close read more

Moderately busy, seated right away. I had a strawberry frozen margarita which wasn't bad, but just ok. I ordered the shrimp fajitas and my g/f had the fish tacos. The fish tacos were done perfectly but my shrimp fajitas were well overcooked. The fajita veggies were green peppers, onion and tomatoes. This presented with stewed tomatoes along with the overcooked shrimp. The refried beans were soupy. On the whole, the dinner was very overpriced for what you received in quality food. The service was ok, a bit lacking in followups for refills. I was impressed by the fish tacos as the fish is usually overcooked, but not here this time. I'm not going to rate it higher given the final price of the bill vs what we received in food and service. This is hit or miss depending on what you order off the menu. read more