First time we went here it was pre-Covid. We were so excited to go back and unfortunately we were pretty disappointed. The vibe when we first went there was inviting, excited to show us around and talk about their wines and when we came back at this time it felt very different.
Service: We were greeted by a lovely hostess, who told us she would be with us in just a moment. Then ,I assume, the owners came up to front. The gentleman asked us if his ladies had helped us yet and made sure they'd told us they'd be right with us, we told him yes. They asked where we were from and if we had ever been here before. We told them it had been years, pre-Covid. The woman refilled her wine, and asked if it was date night. I think it was a little offputting for me because if you own a business, and are on the clock or not, you help your staff out when they're busy. The owners could've offered to let us taste a wine that was sitting right there or offered to help us find a seat but instead we waited for the hostess to be able to come back while they got more drinks and went to sit back down. It was a really awkward interaction with the owners who just seem to be there to have a good time and make sure the hostesses/servers did their job but not step in to help. The hostess helped us find a seat, gave us menus, and was very accommodating. Another strange interaction with who I assume are the owners, the wife is up, taking social media videos with some of the customers, to promote their business telling them to be louder and sound more exciting because they're the vibe, definitely not what the vibe was at the actual winery. while servers and cooks were running around, trying to clear tables and serve people, It was really offputting to see the owners just making social media videos instead of actually helping customers out. They were quite a few tables needing to be cleared or waiting for water/wine, there were only two servers working from what I could tell. Anytime the kitchen slowed down, the cooks were out helping to clear tables but again for me it's really offputting to see owners just walk by drinking their wine, enjoying themselves when they could be supporting their servers on a busy night. We never had to wait too long, both servers helped out our table and other tables to ensure customers were satisfied. Overall, I would say the service of the servers was four-star, but because of the offputting vibe from of the owners, 3.
Food and wine: the wine flights were decent wine, but I would say nothing special. We know we like the Malbec reserve but now it's way more expensive than it used to be! I understand with inflation, all companies have to increase their price but as hard-working teachers it's difficult for us to be able to afford a bottle of wine over $60. Wished that one was a part of the wine fight so we could've tasted it again. It's the bottle we bought last time but they don't include it in the flight. Would say the wine is not really worth it anymore. It's good, but it's more about the atmosphere than the wine. The empanadas were fine, but pretty bland, My beef empanada needed a lot more seasoning and flavor. Same with the ham and cheese. 1 star for price compared to quality.
Atmosphere: it's absolutely beautiful, great place for families or date night! I'm not sure if they allow you to bring your dog but they had two dogs wandering around that I assume belong to them. There's a little kids play area, pretty lights and comfortable seating. Their newly built deck is gorgeous and the open kitchen is also a great touch. Beautiful trees. Make sure you have an SUV or a car that can get up some pretty steep and rocky gravel road ways tho! 4 star atmosphere! The owner making a social media videos right next to our table made it not a 5.
Overall, for the price of everything, I was very disappointed. It's changed a lot over the last few years, and not really our vibe anymore. The wine and food are fine, but nothing exceptional especially when you look at the prices. The cooks and servers are absolutely phenomenal! Polite, timely, but I just can't get over the weird vibe from the owners who were obviously there to enjoy wine and promote their business through social media posts and that's it. The lack of support the owners gave anybody that was working made me not like them as much. And who knows, maybe tonight was their off night and they really were there just to enjoy themselves, but then they should be sitting like any other customer and not refilling their wine at the front or posting social media posts, it gives a really bad impression to customers that are there. I want owners who are helping out their staff and making sure their business is running as effectively as possible that is not the vibe these people gave off. The message that was sent was our workers are here to work, and we are here to have fun, we don't help out our workers. read more