Ceiba Country Inn... One of Puerto Rico's most beautiful and unique hidden gems. I go to PR every…read moreyr and stay at different places. But nothing like the country inn. I was left speechless upon arrival. The feel, the view, the air, everything about it was breathtaking.  If you truly want to experience Puerto Rico for the true beauty that she is, Ceiba Country Inn is a must. The staff was remarkable and very friendly, most especially the owner, Pedro. He is amazing!  The Continental breakfast was yummy in my tummy. Fresh cut up fruits, fresh homemade banana breads, great Puerto Rican coffee... with the most beautiful heavenly views of the ocean and El yunque rainforest. And they have the coolest live in pets... the amazing Casper (dog) , beautiful and lovable leona, Little Lucy and their cutie pie cat.  Last but not least... the mind blowing symphony you get every night from the coquis. Had to pinch myself a few times just to make sure this was all real. I can't wait to go back to PR just so I can stay at Ceiba Country Inn and make a bbq. (Yes you can also bbq when you want)

This was a great stop on our trip. Ceiba Country Inn is right on the fringe of the rainforest, with…read morean upstairs deck that overlooks the valley all the way to the water. Completely relaxing. Swinging in a hammock, listening to the coquis, and looking up at the moon through palm trees full of coconuts..... Rooms were simple but more than enough. Clean and nice. The property really makes you feel like you're out in the jungle... away from civilization and yet still completely safe (a rarity on the island). Short drive to Fajardo, El Yunque, or the Luquillo kiosks. Breakfast is simple and serviceable, but the real draw here is the laid back atmosphere and beautiful grounds. The owner is quick to shake your hand and welcome you to his little slice of paradise. Highly recommended.

Great hotel, very clean. Beach feels secluded and private, which is awesome! Hotel was not crowded…read moreat all during our our stay. They also have an activities center with all kinds of games and fun things to do. Would definitely return here. One brief power outage that was resolved within 30 seconds. There is construction during the week that is quite loud, but we were not at the hotel much during the day.

Stayed there in August and it was amazing. Will definitely stay there again when we return to PR…read morenext year. Perfect for families or couples. Food at the resort was amazing. Room was clean. Property was clean. Hotel staff was beyond nice and accommodating. My kids loved the pool and the bingo game we played poolside. Drinks were strong for the price. 10/10 experience. Right on the beach. Water is choppy but still very enjoyable. Stores are close by. Property is secure and safe. Can't wait to go back.

Check In- was smooth even though we arrived 2 hours early…read more Infinity pool - great for lounging any time of day or night Main pool- tons of lounge chairs overlooking the ocean. great for sunsets Adult pool and jacuzzi - nice relaxing spot away from the kids/crowds. Swimmable beach- Hidden Exit from adult pool with beach chairs and towel service up to 5pm. Just ask the pool attendant to show you how to get there. The beach right in front of the hotel is rocky with choppy waters. My friend got bruised when swimming there. Pool attendants- Andliz and Alejandro gave excellent service and remembered my name (which is not an easy one) on day 2. Gym- a little hidden to the left of the main pool above the spa with a large variety of equipments overlooking the ocean. Great spot to get a workout on rainy days. Dining Ola restaurant- great for breakfast. Liza the hostess always had a smile on her face and remembered my name. Server Israel was very fast compared to others and friendly. Tacos and tequila- service by adult pool. The jalapeño margaritas were delicious. VC lounge- Anthony customized drinks to my liking. Main Lounge was a good area to hang out during rainy days with live performances on certain nights. Room- amazing views from the ocean tower room. Well appointed with a full bar with alcoholic and non alcoholic beverages as well as snacks that are replenished daily. House keeping did a good job cleaning daily. Location- 10 minutes uber ride to old San Juan and lots of restaurants within walking distance. Although pricey, I would definitely stay here again.

Three-star quality at five-star prices…read more Be sure to read the fine print when making a reservation. This hotel runs a "20% hotel tariff" scam that gets tacked onto the bill. The only logical explanation is that this policy makes the room prices appear to cost about $200 a night less than the real charges. Otherwise, why not just raise the advertised price by 20%? There is no doubt the property is in a gorgeous location, sitting directly on the ocean. The buildings are in good condition and the staff is courteous. But, I experienced several shortfalls compared to my expectations for this price point. The suites are provided a "butler," but the available hours are 10am to 6pm. The service would be more accurately described as a concierge. Bringing coffee in the morning is not on the list of duties, nor assisting with unpacking or packing or other typical butler activities. Sending out laundry the day before my departure, I asked to have it folded so it would be easier to pack. Everything came back on hangers. My room did not receive turn-down service and fresh towels during the third night of my stay. I asked to have a car booked to the airport from the hotel. The butler got it backwards and booked it from the airport to the hotel. Good thing that I took a close look at the confirmation and noticed the routing was backwards. The breakfast restaurant, Ola, is extremely crowded in the morning with a 30 to 60 minute wait being typical in my experience. The front of the property is in a skeevy neighborhood so walking somewhere else for breakfast isn't a realistic option. It's not bad, but also not a top tier. property.

This was a very nice resort. It is near El Yunque National Forest. I had a studio and it was very…read moreclean and spacious with a balcony. The resort is located on the beach which is very nice and the chairs and umbrellas are free. There were two pools and one had a swim up bar while the other had a huge waterslide. I did not eat at the resort since I had a rental car and ate in the surrounding area, but there were several restaurants at the resort to eat from. I did have drinks at the swim up bar and the Pina Coladas were very good. The staff is amazing. They are very courteous and hardworking. There were activities by the pool and the atmosphere was very relaxing. I will come back here again. There is a $20 a day daily parking fee. Valet is more expensive.

Honestly this place kinda blows. We got there at 1:30pm and checked in. They said our room wasn't…read moreready which I wasn't to worried about since check in was 4. However they said it would be ready for us in an hour. Didn't receive a text so we went up to the desk at 4pm and it still wasn't ready. 15min went by and still nothing. Room wasn't ready until 4:30. Drinks are outrageously priced. Everything in the store, food wise has no prices. I paid $40 for 2 waters and 2 granola bars. Absolutely insane. The water pressure in the shower is awful it's either dribbling or you have skin ripping pressure. Also the Thermostat broke as well. They did get that fixed fairly quickly. Bugs in the pools and hot tubs. $16 drinks with like no alcohol. You also have to pay $20 a day for parking. Would not recommend

As most ecolodges are pretty basic operations, Casacubuy is typical. No frills, bordering on meh…read more On the wrong side of El Yunque National Park. I would not recommend this place. The good: wifi works, owner is a nice elderly American woman, views are good. The not so good: there's no restaurant here or nearby...be prepared to drive down the mountain to find anything. Guests are encouraged to bring their own food and store and cook their own meals in a community refrigerator. (wish I had known this beforehand). The premises are quite tired and worn. But also somewhat dirty/unkempt. The road ends 1/4 mile up the hill and is no longer passable, post hurricane, meaning it's now a one hour drive to get to the Visitors Center and the main, popular and desirable side of the National park. None of this is mentioned on their website. We changed our plans and checked out a day early, and didn't bother ask for a refund, we were so eager to get out of there!

The bed and breakfast is super well situated with two private hikes that lead to fresh water…read morecascade lagoons where you can swim in the natural waterfall. The views are amazing and the breakfast is refreshing! Such a pleasure to be perched up in the rainforest, especially when Skip is teaching us about the different birds right in front of us like a post card! Cute little hangout spots in the common area and our room had a private patio and hammock! The hosts are so welcoming, greeting us with fresh fruit, toast and eggs! They even drove us down the road to the nearby restaurant (Noelia's - you have to check it out!) and were very accommodating.

I love la playa. Went here for drinks and food and it was amazing. A great singer was performing…read moreand it was the perfect spot to relax after a long day in the sun. I really liked the decor and the view of the water was breathtaking. The bartender was really helpful and always ready to refill a drink. I liked that la playa seemed to be a really fun place, but not boisterous or over the top. Super relaxing. Super clean. Great service. Loved it, will go back on my next trip for sure.

This is a beautiful place with water on both sides. I can't say the beaches are the most beach but…read morethey give you a place to relax, take a dip in the water and cool off after a hard day. The hotel now is absolutely cool and I can imagine before Hurricane Maria it was even better. The people working there are very nice and took us straight to the roof to see the water and surrounding view that I thought was pretty nice to see, especially in the morning at sun rise. The room was nice & spacious but very cozy at the same time till you turned on the A/C which blows super cold air which is great if you need it. The beds were nice and firm. Bathroom clean. The breakfast was nothing to run to but it will keep you satisfied for a little while. Check them out!

and accommodating. The resort and the hotel gets a 5/5. The…read morebreakfast Buffet at Waters Edge is quite large and worth the money. This is our second stay at the property and have eaten at most of the restaurants. However, we had an unfortunate dining experience at Nectar ( a restaurant we have eaten multiple times last year). We were very excited to go back and have a wonderful meal. Our server was very kind. We ordered a skirt steak without the chimichirri and Grandma's favorite. The server brought out our food and immediately saw the steak had the dressing and went back to correct it. The kitchen scraped off the dressing and sent it back . I dis not want to make a big deal so I ate it as such. The skirt steak was incredibly salty. The Grandma's steak was SWIMMING in oil so much so that the utensils were covered. My husband had two pieces and told me his dish was too oily. He was not wrong. The onions were not crispy just soaked as well. Again we did not want to make a big deal and we just wanted to pay for the bill. However, we did tell our waiter about the Gramdma's steak. He was very apologetic and went to his manager. That's where Carlos the manager lost not only us as customers but the restaurant has lost 5 other individuals who would have gone back if he had handled this better. He came to us with a smile and said "You should have sent it back immediately instead of eating the two pieces". We can offer you dessert or coffee. Not wow, I did see the dish and it indeed was not up to par. Not let me take the dish off the bill. Not our kitchen was not up to snuff. Instead he said "do you want to take the two other pieces to go"! We took the two complimentary lates just so Carlos would leave us be. Our waiter who was amazing was tipped well. He was more apologetic than the manager. We were planning on paying regardless and were chucking it up to a bad night. But Carlos handled this so poorly that on our trip next year we will not be going back. It's the principal not the money. High end resort dining establishments need to do better and patrons should not leave feeling they paid an exhorbent amount of money and leaving not feeling good from greasy/salty food and still hungry.

My husband and I booked a last-minute trip here for his birthday, and since it was our first time…read morevisiting Puerto Rico, we wanted a resort with plenty of amenities where we could relax between exploring the island. Check-in was quick, easy, and efficient. We were taken to our room by golf cart, and our bellman was incredibly friendly and welcoming. We stayed in a King Garden View room, which was spacious and comfortable. The bathroom was a highlight, with a large walk-in shower, a separate toilet room for added privacy, and even a 65-inch TV. The pool was the standout feature of the resort. It's a beautiful lagoon-style pool with plenty of space and a swim-up bar, making it easy to spend an entire afternoon there. On our first day, we ordered lunch by the pool. The food came out quickly, the portions were generous, and it was exactly what you'd expect from good poolside dining. I'd give it a solid 3.5/5. We also received two complimentary mojitos at check-in, and they were absolutely delicious. We ordered room service one evening, and it was very consistent with the poolside food: generous portions, quick service, and another 3.5/5. The servings were so large that we couldn't finish everything. Our only frustration was that the room didn't have a refrigerator for leftovers, and we hate wasting food. Although we spent much of our trip exploring Puerto Rico, it was always nice coming back to a clean, comfortable room at the end of the day. Our only real complaint was the flooring. The room is entirely tile, and after showering it became quite slippery. Even a small area rug or bath mat outside the shower would make a big difference for both comfort and safety. Overall, we had a wonderful stay. The friendly staff, beautiful pool, comfortable accommodations, and convenient location made it a great home base for our first trip to Puerto Rico, and we'd definitely consider staying here again.

The Rainforest Inn was a perfect place to stay for our first trip to a Puerto Rico. We loved being…read moreable to walk outside our villa and get onto the rainforest trail. We stayed in the Paradise Suite and found it to be very comfortable and relaxing. The breakfasts were superb! Bill and Renee were great hosts! Hopefully we make it back someday!

We recently stayed at the Rainforest Inn during our trip to Puerto Rico, and I want to share our…read morehonest experience both the good and the bad. This is simply our experience, and I'm not interested in debating or defending how we felt. To start with the positives: before booking, I read many reviews and was excited about supporting what appeared to be a small business run by a husband and wife. The property itself is absolutely beautiful , truly breathtaking scenery. The rooms were clean, comfortable, and surprisingly cool despite there being no air conditioning. The cooling system on the beds was amazing. We also did the hike on the property, which was beautiful and definitely one of the highlights of our stay. The wife was incredibly pleasant, welcoming, and knowledgeable about hospitality. She made us feel comfortable from the beginning. Unfortunately, several interactions with the husband left us feeling uncomfortable throughout our stay. Each morning, coffee and tea were offered to guests. One morning, since we planned to hike, we politely declined coffee multiple times. Despite saying no several times, the offer continued in a way that felt oddly tense, as though our declining offended him. During conversation, he openly mentioned that his wife often tells him he comes across as rude. He also praised her hospitality skills, and honestly, I completely agreed with him on that point. What really unsettled me happened when we were signing waivers for the hike. He handed me the waiver with a pen attached. After I passed the paperwork to my husband, my husband reached for the pen, and instead of handing it to him directly, the pen was tossed toward him. Whether intentional or not, the interaction immediately rubbed me the wrong way and changed the energy for me completely. For context, we are a Black couple, and while I cannot say what anyone's intentions were, some of the interactions throughout our stay felt uncomfortable enough that it became hard not to notice. Especially in the way my husband was treated at times. Another example: he offered to send horseback riding information to me. Since I didn't have my phone nearby, I asked twice for the information to be sent to my husband instead. Despite that, the information was still sent to me. The final issue involved the laundry area. We were washing a small load of clothes and some towels during the allowed hours. A few minutes into drying, he opened the dryer himself, removed my personal clothing including bras and underwear -- and left them sitting on top of the washer. He later sent a text saying the dryer was overloaded and making noise, although the load was not packed tightly and was smaller than the load left behind by the previous guests. What bothered me most was not the concern about the machine, but the fact that my personal undergarments were handled instead of simply asking us to adjust the load ourselves. None of these incidents individually caused a confrontation because we chose to remain respectful and calm throughout our stay. However, taken together, they left a stain on what otherwise could have been an excellent experience. Afterward, I revisited some of the lower rated reviews and noticed that several other guests also mentioned discomfort with the husband's demeanor and communication style. I also noticed responses to criticism often seemed defensive. Again, this review is not written to argue with the owners or invite debate from strangers online. This was our experience, and no one gets to tell us how we should feel about the interactions we had during our stay.