So- I don't know why dogs are only allowed on the front patio and not the back. There's nothing being prepared in the back patio- I think it's just because they wanted to fill up the front and not have to send servers to the back today. But, ok. I'd like to see why that's a law- which is what I was told. You also don't have to pass through the restaurant to get there- you never go inside in order to get to the back patio. Whatever.
Anyways, we waited- once moved to the front- about 10 minutes for a server. Then we ordered our drinks, guac, and extra salsa (the green tastes fishy to me, and the pico/salsa comes in a container that is about 1-2 oz- and I can go through that with about 3 chips). That salsa- the extra- came about a half hour later. We spent nearly 2.5 hours there. When we got there, there were 3 servers on duty as far as we can see, and others who were doing who knows what. There was one table occupied inside. Leaving at about 645pm, there were maybe 3 more tables outside with patrons. My friend had to go inside twice to ask for service- we were really hungry. We were never offered water (in 2.5 hours). The second person that came out- after my friend had to go inside to get someone to serve us after at least 20 minutes of waiting) came out and was- sweet, but also said "you're not my table and I don't know where your server is but I'll get someone out here." Ok- how about you find out who that is, out of the three of you, and send her out. I literally never saw the first server we had again. The second server we had (who, again, our table wasn't "Hers") ended up serving us. She was nice but.... this food- come on. It's quesadillas and tacos. You've already made that chicken, beef, shredded the cheese and cooked the beans. By no means should it take over a half hour for 3 tacos and a quesadilla. It shouldn't take you 10 minutes to get us another thing of chips and salsa (there were probably 15-20 chips in a basket- and again that salsa... hello, less than 2oz? seriously?).
Did I mentioned the green salsa tastes fishy? And the guac is a quantity over quality situation. It's watery as all hell, and completely tasteless. It was like- an old onion, some kind of sad avocados with no flavor, and an old tomato- no garlic or lime- no spices. Bland as hell. This would be AMAZING if it was 2am and I was drunk and didn't care. But that wasn't the situation today as I am no longer 24 years old, FFS. If you have more servers than tables, please don't take 10+ minutes to serve us drinks, chips, or salsa- and if I ask you for extra salsa before you bring anything to our table- please bring it with the chips and salsa and not 15 minutes later when I have to ask you for the second time for extra salsa. JFC. It was my second time there- and good laws. Those signs in the back- you know- sassy service signs (if you want high quality, go somewhere else, or whatever the hell it says)- should have been indicator that the owners or mgmt doesn't care.
Never again! Also, those margaritas... it's basically the same taste and feel (literally, mouth feel is gross) as those hysterical, horrible margs at the boozy Taco Bell that I had once- because, well you just have to try it for laughs. So basically this is a Taco Bell. With slow as hell service. read more