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I was really disappointed with my experience. I ordered the Oreo crepe, but it was nothing like a crepe. The texture was more like a thick pancake it was dry, chewy, and difficult to eat. It definitely wasn't worth the money I paid. I want to mention that the employee who helped me was very polite and kind when I brought up my concerns. When I told her about the quality of the crepe, she agreed to make me another one because she said the batter used wasn't the one she had made it was prepared by another employee. I appreciated her willingness to remake it, and I agreed. However she told me they couldn't make a new one because the milk was still frozen and it would take a while to thaw. At that point, I was left with no real resolution. There was no replacement, no refund, and no alternative offered. The no-refund policy was especially frustrating. As a customer, it doesn't seem fair that I have to accept poor quality food simply because of that policy. If the product isn't made properly or doesn't meet basic quality standards, there should be a reasonable way to make it right. The ordering process was also frustrating. I originally ordered the Dubai flavored crepe, but I was told the sauce was too watery, so I had to change my order. They then suggested the classic crepe, but said they didn't have bananas. I switched to the Oreo crepe, and once again the employee had to check if they even had the ingredients. My question is: why are these items on the menu if the ingredients aren't available? I understand they had just opened for the day, which is why I stayed patient and didn't complain about the wait. I wasn't rushing anyone and was happy to wait for my order. Unfortunately, after being understanding throughout the entire process, I ended up with a crepe that was dry, chewy, and not enjoyable to eat. I appreciate the employee's friendly attitude throughout the experience, and I don't blame her for trying her best with the situation. My disappointment is with the lack of preparation, inconsistent ingredient availability, poor food quality, and the fact that I was left without any meaningful resolution. I hope the business improves its quality control, ensures menu items are actually available before selling them, and considers a more customer friendly policy when the food served doesn't meet basic expectations.
Visitation Rights: Been to this location once, but didn't realize that I've been to the El Monte location couple of times before. Credit Cards: They're accepted. Location/Parking: Located inside the Haven City Market in West Covina. Parking can be in the shared lot up front. Ambiance/Decor: Not much ambiance, but there is a neat background that instagram worthy thing to take a picture with. Service: The staffers was very nice, attentive, and offered great recommendations. Note: Ask for samples, you can try every single flavor if you like. Aguas Frescas Of Choice: Decided on the dragonfruit. It's kinda on the sweet side, but very good and refreshing. You can also mix some flavors if you like. El Chamango For Thought: Wouldn't mind coming back when I patronized the Haven City Market food hall or going to the El Monte location that is much closer to me.
Honestly if I saw the price tag I wouldn't have gotten it. Their TV screen that was probably their menu or something was turned off, so all I saw was their row of bright fresh looking agua frescas. This location of El Chamango is located inside the Haven City Market in West Covina. The staff was friendly and inviting with their offer for samples. I was lured by their friendliness and exotic flavors. I tried the soursop but it tasted a little diluted. I asked the girl helping me which one is her favorite flavor and she recommended the guava hibiscus. Mhmmm better... Maybe a tad sweet but these drinks are premade so you can't adjust. At least I like that it was a flavor you can't really get at most other places. Guess how much. $9! It was literally more expensive than any of the food items I got that day. Lesson learned. Nice to try but I won't be coming back.
I love fresh fruit agua frescas! When I saw El Chamango at Haven City Market West Covina, I knew I had to pay them a visit. They offer complimentary samples on all their flavors. You may ask for as many samples as you like. I almost tasted all of them. The ladies who work here are super friendly and patient. The containers of the agua frescas are behind a clear plastic wall just high enough for you to reach over and grab the sample. I really liked the hisbiscus guava so I got that one. I liked their cucumber lime and watermelon, too, but I had to save those for my future visits. I was slightly disappointed with soursop... it needs more soursop. Anyway, it comes in one cup size only and it's a pretty big cup. I'll have to come back to get their other flavors. Thanks El Chamango!
By far the best agua fresca I've ever had! This El Chamango is inside the West Covina New Haven City Market on the left side. I went by one of my good friends' recommendation of mixing my favorite Hibiscus agua fresca with their dragon fruit. I instantly fell in love with its fresh tasting and bright floral flavor. It instantly shot to the top of my list as my all-time favorite agua fresca ever! It's also not too overwhelmingly sweet. If you'd like to try it, it's 3/4 part hibiscus and 1/4 part dragon fruit. The gal who helped us was also super sweet and helped us take our group photo. She offered samples of all the flavors, too, and was very accommodating to us! There's just something about enjoying a hydrating agua fresca with friends out in the sun to get your daily vitamins and minerals from fruit. I'll definitely be back to enjoy my favorite Hibiscus+dragon fruit agua fresca!
Inside the Haven City Market place. 11/2/2024 marks the grand opening of HCM & El Chamango Offered numerous flavors to choose from such as passion fruit, watermelon etc. I had the tamarind drink, Tart & sweet really hits the spot .
Nothing gets better ending the day of eating food with some fresh aguas frescas! Their cucumber lime is super refreshing and a great pick me up for those who like lime-flavored drinks. The dragon fruit drink was delicious with sweet nodes. They offer free samples as well to try more flavors! The cup size is also pretty filling. Overall, I look forward to getting my drinks from here every time I visit Haven City. Definitely looking forward to trying more flavors!
If you're looking for a cheap Agua Fresca, this isn't your place! It'll run you $18 for 2. But they let you mix them if you want to blend different flavors, and the cup is pretty big. When I was there, they only had 1 employee, but she held it down, and she was very nice and polite. The drink was good! Idk if it was $9 good, but it was good.
First-time visitor, and I did not care much for this place. Service was excellent, and that was it. The two drinks I ordered (horchata and cucumber) were EXTREMELY sweet, WOW! Super sweet and expensive ($9.00), which customers discover only when it's time to pay. It was so sweet that I was only able to finish 1/4 of the drink, and I had to toss it into the trash. I am a HUGE fan of horchata, but as for me, I will stick to Tacos El Gavilan read more
5 months ago
Ordered a crepe from here and it was fresh and good. They had a variety of juices. They were making a watermelon drink at one point and eating it as they were putting it into the blender with an ungloved hand that kind of bothered me, but I ordered a crepe... and no juice. read more
El Chamango is great spot for some refreshing drinks for the summer. The staff here was super nice and mentioned to us we can sample whichever agua frescas we like. The location is tucked in the corner across from Monday To Sunday Cafe. They have all their drinks on display and a wall on the side for photo ops. After trying some samples we ordered Sour Sop and Cucumber Agua Frescas. First impressions, the drink container is enormous! The container looks like it can hold large soup! Haha. The drinks were priced at $9 each , but based on the size of them. It's well worth its price point. The drinks were delicious and thirst-quenching for these hot days. I'd recommend trying them out for sure. Next time, I think I'll get a dragonfruit one since it was noted as their popular flavor. Thanks, El Chamango! read more
3 months ago
I was really disappointed with my experience. I ordered the Oreo crepe, but it was nothing like a crepe. The texture was more like a thick pancake it was dry, chewy, and difficult to eat. It definitely wasn't worth the money I paid. I want to mention that the employee who helped me was very polite and kind when I brought up my concerns. When I told her about the quality of the crepe, she agreed to make me another one because she said the batter used wasn't the one she had made it was prepared by another employee. I appreciated her willingness to remake it, and I agreed. However she told me they couldn't make a new one because the milk was still frozen and it would take a while to thaw. At that point, I was left with no real resolution. There was no replacement, no refund, and no alternative offered. The no-refund policy was especially frustrating. As a customer, it doesn't seem fair that I have to accept poor quality food simply because of that policy. If the product isn't made properly or doesn't meet basic quality standards, there should be a reasonable way to make it right. The ordering process was also frustrating. I originally ordered the Dubai flavored crepe, but I was told the sauce was too watery, so I had to change my order. They then suggested the classic crepe, but said they didn't have bananas. I switched to the Oreo crepe, and once again the employee had to check if they even had the ingredients. My question is: why are these items on the menu if the ingredients aren't available? I understand they had just opened for the day, which is why I stayed patient and didn't complain about the wait. I wasn't rushing anyone and was happy to wait for my order. Unfortunately, after being understanding throughout the entire process, I ended up with a crepe that was dry, chewy, and not enjoyable to eat. I appreciate the employee's friendly attitude throughout the experience, and I don't blame her for trying her best with the situation. My disappointment is with the lack of preparation, inconsistent ingredient availability, poor food quality, and the fact that I was left without any meaningful resolution. I hope the business improves its quality control, ensures menu items are actually available before selling them, and considers a more customer friendly policy when the food served doesn't meet basic expectations. read more
11 months ago
Visitation Rights: Been to this location once, but didn't realize that I've been to the El Monte location couple of times before. Credit Cards: They're accepted. Location/Parking: Located inside the Haven City Market in West Covina. Parking can be in the shared lot up front. Ambiance/Decor: Not much ambiance, but there is a neat background that instagram worthy thing to take a picture with. Service: The staffers was very nice, attentive, and offered great recommendations. Note: Ask for samples, you can try every single flavor if you like. Aguas Frescas Of Choice: Decided on the dragonfruit. It's kinda on the sweet side, but very good and refreshing. You can also mix some flavors if you like. El Chamango For Thought: Wouldn't mind coming back when I patronized the Haven City Market food hall or going to the El Monte location that is much closer to me. read more
3 months ago
Honestly if I saw the price tag I wouldn't have gotten it. Their TV screen that was probably their menu or something was turned off, so all I saw was their row of bright fresh looking agua frescas. This location of El Chamango is located inside the Haven City Market in West Covina. The staff was friendly and inviting with their offer for samples. I was lured by their friendliness and exotic flavors. I tried the soursop but it tasted a little diluted. I asked the girl helping me which one is her favorite flavor and she recommended the guava hibiscus. Mhmmm better... Maybe a tad sweet but these drinks are premade so you can't adjust. At least I like that it was a flavor you can't really get at most other places. Guess how much. $9! It was literally more expensive than any of the food items I got that day. Lesson learned. Nice to try but I won't be coming back. read more
I love fresh fruit agua frescas! When I saw El Chamango at Haven City Market West Covina, I knew I had to pay them a visit. They offer complimentary samples on all their flavors. You may ask for as many samples as you like. I almost tasted all of them. The ladies who work here are super friendly and patient. The containers of the agua frescas are behind a clear plastic wall just high enough for you to reach over and grab the sample. I really liked the hisbiscus guava so I got that one. I liked their cucumber lime and watermelon, too, but I had to save those for my future visits. I was slightly disappointed with soursop... it needs more soursop. Anyway, it comes in one cup size only and it's a pretty big cup. I'll have to come back to get their other flavors. Thanks El Chamango! read more
By far the best agua fresca I've ever had! This El Chamango is inside the West Covina New Haven City Market on the left side. I went by one of my good friends' recommendation of mixing my favorite Hibiscus agua fresca with their dragon fruit. I instantly fell in love with its fresh tasting and bright floral flavor. It instantly shot to the top of my list as my all-time favorite agua fresca ever! It's also not too overwhelmingly sweet. If you'd like to try it, it's 3/4 part hibiscus and 1/4 part dragon fruit. The gal who helped us was also super sweet and helped us take our group photo. She offered samples of all the flavors, too, and was very accommodating to us! There's just something about enjoying a hydrating agua fresca with friends out in the sun to get your daily vitamins and minerals from fruit. I'll definitely be back to enjoy my favorite Hibiscus+dragon fruit agua fresca! read more
Inside the Haven City Market place. 11/2/2024 marks the grand opening of HCM & El Chamango Offered numerous flavors to choose from such as passion fruit, watermelon etc. I had the tamarind drink, Tart & sweet really hits the spot . read more
Nothing gets better ending the day of eating food with some fresh aguas frescas! Their cucumber lime is super refreshing and a great pick me up for those who like lime-flavored drinks. The dragon fruit drink was delicious with sweet nodes. They offer free samples as well to try more flavors! The cup size is also pretty filling. Overall, I look forward to getting my drinks from here every time I visit Haven City. Definitely looking forward to trying more flavors! read more
4 months ago
If you're looking for a cheap Agua Fresca, this isn't your place! It'll run you $18 for 2. But they let you mix them if you want to blend different flavors, and the cup is pretty big. When I was there, they only had 1 employee, but she held it down, and she was very nice and polite. The drink was good! Idk if it was $9 good, but it was good. read more
4 months ago
$15 for this one fold crepe. Very melty and heavy whip cream and can't taste much of anything Becasue there isn't that many toppings. Wouldn't recommend!! Too expensive for nothing g read more
7 months ago
4 months ago
5 months ago
2 years ago
Loved it. Different varieties of juice water. I had a couple of different flavors. You can mix and match if you want. With their aqua frescas flavors you will enjoy the smooth taste. You have the option of adding chamoy, and tamarind candy on the rim of your favorite drinks. You can choose to have your drink iced smoothie or regular juice. They have flavor like cucumber, watermelon, hibiscus, mango, pineapple and many more. read more
1 year ago
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