At first I thought "wow that's kind of expensive!" Then I saw the job they did. We have no…read morecarpeting, but needed a loveseat and 2 recliners cleaned. They took them outside and cleaned for 2 hours; included the throw pillows and an ottoman. The furniture looks like new, and the job was absolutely worth the price. Just goes to show you get what you pay for! They texted prior to arrival; were on time, polite, and efficient. They are now in my "household services" book for future reference.

Wow, so in a response from the company owner, they have chosen not only to lie but to also dox me…read moreby putting a name and information not on my public google profile. What a professional response that is not unhinged and definitely a business that everyone should work with. Future Customers please be aware that not only is the company shady but they refuse to acknowledge their mistakes and will not only blame you but lie, gaslight you and dox you. So let's clear up a few things. First off, -Before- I even got a quote from Sunshine I was very clear that my mortage had the money from the insurance because it is over 14k and that they are legally obligated to hold it, check for quality of work after *it's done* then they release funds. I told this to the quote provider Micheal through email and with the project manager Juan several times. I told him that projects needed to be completed in full, "Floor fully replaced", ex then we would have the Mandatory inspection and once the job was verified as done, we would need to send them an invoice for the work completed and then they would release payment and that would take 14-20 days depending. I discussed this with the project manager several times, four different times to my recollection Your project manager stopped in the MIDDDLE of the repairing my floor, leaving my kitchen less than half done. Then refused to send me an invoice for the work completed to give to the mortgage company, the mortgage company refused to pay because the WORK WAS NOT COMPLETED. Please just stop lying, it's so unprofessional. I am blown away that a company could even operate with such practices. But honestly, what should I have expected from such a shady experience. Your project manager never called me back, he sent me an email asking me, "When we were going to pay." And I told him several times, I think three, for him for just a quote on the work completed and each time he sent me a bill for the full amount. Which again, as I'd said before, during and after the process. We could not use. I even reached out to the finance department about the bill and got no response. He did not *call me every day* as I expect people reading this review will even be able to understand how disingenuious that is, because calling every day would just be unrealistic. I just did not respond? Even though my house was without a kitchen , living room and there was a hole in the exterior wall? What would be my motivation for not paying for notresponding?? That I like my home being in disarray and not repaired with a total lack of amentities? Please, it is okay to admit mistakes that people or your company made, there is no need to be so disingenious about the events. I called him and left email messages for him and Patrick ( I believe the manager) several times and no one ever called me back. I received no responses regarding my questions or inquries regarding why the bill was so high. My husband even called, emailed and still no responses. I even forwarded these messages to your worker Brian (Whom I am currently working with in negotions of this oversized bill , which Iam positive you are aware of since he works for you.) so there is a trail and I know that you are aware of. When I called the office number the last two times to ask if I could work with anyone else the details of payment, your receptionist literally *yelled* at me on the phone because I asked her to have Patrick please call me back because Juan was not responding to me, she yelled about my leaving bad reviews and then hung up on me. For future Customers who need to understand what I mean when I say I was under quoted and overcharged. Full quote for the work was 23,000. This included having the subfloor replaced for 370 square feet, Replacement of the cabinets in the kitchen, Repairing the fire damage to the Exterior wall of the house about 50 square feet, repainting the repair. Removing the Subfloor, Removing the bellypaper & insulation beneath the house and replacing it. Quoted full price for that was $23,000.00 The workers then came in & removed 120 square feet of floor,replaced only 120sq feet, they removed the insulation beneath the home and that was all.The bill given to me by Sunshine restoration for only that work was 18,000.With less than half the work done. On the bill there was even an 409.00 charge for "Relocation of water filter" My water filter is an under the sink filter and to move it, you simply lift it off the nail and put it on the floor. 409.00 to move it?That's insane. We were originally quoted 23,000.00 for all the work that needed to be completed, they finished 1/3rd of it,stopped in the middle of a piece & then gave us a price of $18,000.00 a price 3x than previously quoted. **Also please take note on how in my photos of our interactions backing up my claims, I have blacked out the names and email addresses of the people involved so as not to dox them in an unprofessional manner. **

My garbage disposal quit. I called Tom plumbing. The plumber came out and replaced it for a little…read moreover $300.00. After which, my grandchildren put their corn on the cob holders in the sink and unfortunately the disposal made a horrible noise and quit working. I did not know this was the issue as I had tried to feel if something was stuck. I again called Tom's plumber. The same plumber came out, found the problem, pulled out the cob holder, bent and ready for the cob holder graveyard. That trip cost $60.00. A couple days later the disposal made a horrible noise and quit then started leaking. Again the plumber came out, this time finding another cob holder which had poked a hole in the disposal. Again I had to have a new disposal for a little over $300.00. The next day my dishwasher quit and wouldn't drain. I called an appliance repair technician. He found the garbage disposal still had a plug that was not removed from the disposal. He removed the plug and suddenly my dishwasher worked. That cost a more reasonable price of $90.00. The original plumber had asked me to give him a review and gave me a card I could scan and submit a review, which I went to the website only to find out I had to put my credit card in. I declined. Now, my first question is, "Why did he not find that second cob holder in the first place?" I realize my grandchildren were basically at fault but couldn't he have made sure the disposal was free of any further debris? Anyway, I will not use this company again. Everyone is invited to come over and see my $740.00 garbage disposal.​

From the owner: 1-Tom-Plumber is a full-service plumbing and drain cleaning company. We are available all day,…read moreevery day (24/7/365). Our dedication to fulfill the immediate needs of our customers, both commercial and residential, is at the heart of how we operate since our founding.

David (owner) is the MOST knowledgeable, reliable, and punctual expert around!!!! He planted 7…read moreplants/shrubs and 3 trees as well as installed a drip line PROPERLY to my half-dead mature trees. He also replanted a few due to some hungry elk. DAVID IS THE MAN. If you're looking for expertise and trustworthiness, I highly recommend this company. 5-STARS IS EASY TO GIVE!!!!!!!!!!!!!!

We were very pleased with the work and clean up. Owner (David) is clearly knowledgable and…read moreinterested in customer service. We appreciated the hard work, perfection and immaculate clean up. Requested some logs be kept for our use and they were lined up in a neat pile, easy to get to and abundantly provided. Recommend with 5 stars - no hesitation.

These guys are awesome they did what they said they were going to do in a timely fashion and we're…read morevery professional

We had mold and rotted flooring due to a hidden but apparently long-standing water leak. We had the…read moregood fortune to choose Superior to remedy the problems and they did a terrific job. They were patient in answering our questions, prompt, easy to reach, and thoroughly professional. We are fully confident in their work. Nice people to deal with, too. When you have a problem and things are looking dim, these are the folks to call.

I've had quite a few roofers knock on my door over the last several storm seasons and I had been…read morewaiting for some storm to make a new roof covered by my insurance.  Albert simplified the nuances of how the claim system works, answered all of my questions, and made me feel comfortable by walking me through all the processes. Not only did the insurance company reimburse my entire roof less the deductible, but Albert upgraded it into a more modern long-lasting shingle at no additional cost to me.   Albert also coordinated with solar panels removal, cleaning and replacement. And coordinated with Solatube (which I love) installing 3, and his roofer installing 1 Velux sun tunnel skylight (which I definitely don't love because it probably gives 20% of the Solatube light.) I'm listing my home soon, grateful to have the value of a new roof and skylights making all the difference.  He's even going to drive my 26 foot U-Haul for me on the day that I have to move and that says a lot about his dedication to his customers.  I would only recommend using Arizona Sky Roofing every time....  When you call ask for Albert Bronson.  Or just call him at 602-809-7277.

Josh is friendly and understanding toward his customers. He is willing to work with his customers…read morealso. Josh is home grown (Flagstaff grown and graduated from FHS).

One of one Restoration did an amazing job taking care of my home after it had recently flooded…read morewhile we were out of the house. Anthony came in, was professional from start to finish, and did exactly what he said he was going to do. He made the whole process smooth and easy during such a stressful time, and I'm truly grateful for the way he handled everything. After this tragedy, he turned things around and gave us peace of mind. I would highly recommend Anthony and One Restoration to anyone who needs reliable, professional help in a tough situation.

One of One came to do an assessment for potential mold. They offered to set me up with an…read moreenvironmentalist to do the testing. The rep, Gabe, said he would get back to me in a day or two. Four days went by so I called Anthony, the owner. He promised to get back to me before the end of the day. That was almost a week ago. Needless to say, I moved on. However, I take issue with the fact they seemed to have ignored me. If they didn't want to work with me, at least, I deserved a phone call letting me know.