Outstanding Service at The Vault - Ask for Jack the Gunsmith…read more I had an exceptional experience at The Vault inside Maryland Small Arms Range and felt compelled to share it. I needed night vision sights installed on my pistol and first contacted a gun store in district heights, where I was quoted $60 and told it would take a day or two to complete. On a whim, I called The Vault on MLK holiday, fully expecting delays -- instead, I was pleasantly surprised. Jack, the gunsmith, not only quoted me $25 (less than half the price), but had the work completed in about 25 minutes while I waited. That level of efficiency and professionalism is rare these days. After the install, I immediately took the pistol onto the range. Both the red dot and night sights were dead-on accurate out to 15 yards. No adjustments needed. That alone speaks volumes about the quality of Jack's workmanship. Bottom line: If you need any firearm work done, ask for Jack at The Vault. You will be impressed by the pricing, turnaround time, and precision of the work. This experience reinforced why it always pays to shop around -- and I'm glad I did. Highly recommended.

This range has plenty of parking but it is almost always packed at least on Saturdays! I like this…read morerange primarily for location and the classes offered at this range (Primarily Mo - I've taken several classes with him). They offer the cheapest HQL class that I have seen though at very weird times well for me. The do have a dealer section/store and I believe if you purchase a firearm out of state you can have it transferred here for pick up.

This is absolutely the worst gun shop I've been to in the State of Maryland. As an Air Force…read moreVeteran Ive been to different gun shops and nwver so disorganized. I ordered a glock for shipment. The store called me and said I needed to bring my ID before they ship it to DC. I wait until Saturday and drive 45 mins for the Manager to tell me the gun was shipped and I didn't need to come. I told him, they called me, he said well the new guy must have done it. I asked for confirmation my weapon was picked up. He said, he couldn't provide me a paper trail. He didn't apologize for the inconvenience and was very rude and dismissive. If I could take this gun back I would. I will never purchase from them again. YOU HAVE BEEN WARNED.

Had a great experience. First time firearm purchaser, although extensive training and veteran…read more All of my questions were thoroughly answered, staff was friendly, and purchase went smoothly. On top of this, they beat the sale prices I was finding elsewhere both in the area and online. Will definitely visit them for my next purchase.

Not sure you can depend on them for firearm needs because they scheduled a USCCA Class and did not…read moreshow up to conduct the class. They don't answer the phone or email and their voicemail is full. There was a parking lot full of class participants and no Instructor. Not recommended!

Pricing is fair. Great service, dealt with Haze. One of the better ffl's in maryland. Yes they are…read morea class 3 dealer. Get your cans b4 they gone!

The process is the process and it isn't easy but they help you get through it with as little stress…read moreas possible. I am relatively new to this state and where I came from it wasn't this difficult but they helped me out from the purchase at gun show through the final delivery,

Went there today, there was nobody in the lobby another customer was sitting in the lobby. Also…read morewaiting for service, he told me no one has addressed him, he had been there about 10 minutes. I waited another 10 minutes, still not approached by staff to say be right with you or anything, terrible service, I left!

I got my "mini PhD" in Cerakote and parkerizing online after purchasing an older Colt 1911 on…read moregunbroker, which had its fair share of weathering and "idiot scratches" on it. Their rep hit me up right away here on Yelp, and I made the drive a few days later to look into a Cerakote finish for my latest handgun conquest. Pricey for sure but my word does it look like a brand new firearm. I'm taking my wife's P22 there soon to get some fun color but the regular gunmetal finish I got for this Colt really is impressive. Cool little shop too, and I tbh I did enjoy some of the responses from the owner to a handful of digs on this platform too haha. More SBO should be this genuinely engaged. Nice work fellas thanks again.

Focused professionals hell bent on doing a great job without compromise . Would highly recommendread more

Very nice knowledgeable guys to help you with your gun needs. Bought a nice deer rifle and guys…read morewere good at communicating delivery and extra needs should I need anything, anything at all.

A great place to go if you want excellent customer service and good prices. The owners and staff…read moreare knowledgeable, helpful and patient (I ask a lot of questions!). The staff worked with me until I found what handgun worked best for my small hands. Additionally, I found a beautiful concealed-carry purse.

I was pretty nervous walking into the store alone as a woman buying my first gun, but the employees…read morewere incredibly kind, patient, and helpful. They've made me feel so welcome that I've gone back several times since, and I can't recommend the store highly enough!

Ordered a firearm through NOVA Armory's website over months ago, as of April 2026 I still have no…read moreupdate. I've gone as far as to email them, i've called multiple times and gone to the store to be told come back another day but i keep getting told I'll receive a callback, but no one ever follows up. At this point I don't even know if the firearm has shipped, is backordered, or is sitting in the store. The lack of communication and transparency is unacceptable, especially for something as straightforward as a standard, in-stock firearm. I understand delays happen, but going over a month with no clear answer and no proactive communication is poor customer service. I've now had to consider canceling the order or disputing the charge just to get a resolution but i've strung along past their policy time period Would not recommend ordering through their warehouse fulfillment unless you're okay with being left in the dark.

Took a gun safety course for my hql license & class was great, guys teaching it were very…read moreknowledgeable and took questions and insight. Very helpful staff when setting up appointment, now have gotten my permit and will be returning to look and buy some new items. Local owner and love supporting the local businesses especially when they do so very well with everything! Have a great online store also & I'm sure can get whatever is available in the local market

Great and knowledgeable staff they truly know how to provide great customer service. I have gone…read moreto several gun shops through out the DMV and Joe, DeVaughn and all the staff made the purchasing process in the State of Maryland better than any gun shop that I ever went before.

Keepshooting.com has great prices on hard to find items! They seem to keep meticulous track of…read moretheir inventory levels and have great customer service. They frequently update their website with new products. I'll be a repeat customer.

I can't recommend Paladin Tactical enough. Whether it's your first or 5th firearm purchase, Warren…read morewill spend the time to suggest the best firearm based on your needs,experience and budget. He's got a pulse on the industry and has never steered me wrong. If this is your first firearm experience, I cannot stress enough how important it is to have someone like Warren guide you through the process. I would compare buying from Paladin Tactical like getting fitted for a bespoke suit. Everyone is unique with tastes and requirements. I have not met anyone with more firearm knowledge than Warren and I've met quite a few folks in the industry. Paladin Tactical also offers firearms training. Warren is a certified instructor for all firearms except for black powder (sorry Davy Crockett). What better way to break in your new firearm than with some proper training from this tactical mentor. Training and ammo are the most important things to spend your money in after your firearms purchase.

Top notch training. I've attended both the CCW1 and CCW2 classes and learned so much. Can't wait…read morefor the next classes!