Update Hello, so I wanted to re-write my previous review because of how it lacked specifics on what needed to be improved instead of it's focus on the experiance. One of the things I haven't mentioned was that the restaurant was very crowded during my first visit. I also don't have as much experiance writing reviews at around the time when I gave the rating. But I firmly believe that the reasoning for the three star was because of my conflicted thoughts with the tasting aspect of the food, I felt that the green garden avacado toast egg sandwich which lacked in flavor along with the cinnamon muffin. So in short, I didn't really enjoy the food personally. But objectively, the experiance was very well--Which is why I am changing my rating. As I have previously mentioned on the last review--I did, however, enjoy the ambiance of the place. The decor and overall concept is quite amazing. The cafe had a contemporary vibe and the patterns were unique in a way that made it stand out. The service was also good, had no concerns regarding the staff. But to sum everything up, I do believe that a four would be a more reasonable rating than the previous. But I did decide to give the place another try and did end up enjoying it, along with understanding more about writing reviews. So I sincerely apologize for giving the place a low rating without explaining specifics. read more

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Very disappointed today. We stood in line where it said "Order Here" and were then told to move to another register, which resulted in several people getting in front of us. Our order was simple 3 toasted bagels with cream cheese, but we had to repeat ourselves multiple times, the order was still wrong, and we ended up waiting in line three separate times to get everything corrected. To top it off, my bagel looked undercooked and doughy. I know everyone has off days, but this was a frustrating experience and a huge waste of time. Hoping this was just an off day because I've always had great experiences here before. read more

Einstein Bros. Bagels - Bagels Near Me - Torrance, California

Placed an order online, arrived about 15-20 mins. Order was placed on Online pick up. I didn't have my coffee cup. I asked for a side of Jalapeños, never received them. Time was agains me and I had to leave I overheard another customer asking about the Hazelnut coffee (which is why I come for, THE COFFEE) I didn't get my coffee cup, or my side of jalapeños !! I suggest an area where we can Free Hand type additional request instead of a dropdown. There's been multiple times that there isn't enough supply of the hazelnut coffee. read more

Another great experience at the Torrance location! I have been helped the few visits by Axel .. always so nice and welcoming. So nice to be welcomed into a business by a pleasant smile and friendliness. Thanks Axel! And, having Emily (another staff member) also so pleasant and busy, busy behind the counter making sure all is going well for customers. Bagels are delicious! Nice bite on the outside and soft and chewy on the inside. Clean restaurant with nice music. We love this Einstein's! read more

Einstein Bros. Bagels - Poster art at the entrance - Bagels Near Me - Torrance, California

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I haven't been here in a while so I was in the area and decided to get a bagel. I just love bagels and cream cheese but this time I decided to get an avocado toast. I must say I did like it. It was a toasted onion bagel with avocado and Everything But the Bagel salt sprinkled on top. The only thing that I did not appreciate was the amount of salt on top it overpowered and I actually it probably was me. I don't normally sprinkle salt so it probably was me being overwhelmed by the salt, but the bagel overall was good and I would get it again just minus the salt. read more

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Best bagels in town. Got two Spinach Florentines and a coffee refill. Cashier and manager was very kind to help with coupon codes to ensure the charges were correct. Very good customer service!! Ok, bye. read more

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Atmosphere - came here at noon on Saturday. We ordered ahead online. Restaurant tables and floors were not clean. Lots of seating and parking. Taste - We ordered the sausage, egg and cheese breakfast sandwich and cinnamon bagel with cream cheese. Both were very tasty. Bagels were soft and chewy...just like we like them. No non-dairy creamers. Customer Service - Not very friendly. One gal was not very happy although the gal rushing to clean everything was very nice. Long wait time for our order. Price - Above average read more

Einstein Bros. Bagels - Breakfast and Brew - Bagels Near Me - Torrance, California

Food -4 stars Service 0 stars Ashley R, was extremely bothered about having to take my order. No line behind me yet she just wanted to put the order in period. Rude and not focused on providing any type of service. Have been here over a dozen times but today the non service provided plus my sandwich was not made as ordered. I blame the lack of service at the register for that. If you don't like your job in food service then Ashley R should find a non customer facing position. read more

I just went to this location and I gotta say the food was delicious and the coffee was excellent and the people that handed it off to me had really good customer service but the person who took my order Ashley R. Completely lacked good customer service she was rolling her eyes the whole time I was ordering and dramatically signing and just didn't seem to care to take my order she specifically really needs to be retrained she honestly makes me consider not coming to the establishment again read more

Einstein Bros. Bagels - Bagels Near Me - Torrance, California

Came here for a family bagel breakfast and it was so expensive! The bagels are delicious but it really is a treat to come here due to prices. I ordered an open face lox bagel which was so good. The salmon was the right amount, service was prompt and it was very busy on Saturday. read more

Einstein Bros. Bagels - Bagels Near Me - Torrance, California

Ordered a green chili bagel lightly toasted with cream cheese. What I got was (I think) an Asiago bagel with LIGHT cream cheese. Hardly any at all. Super disappointing that I ordered ONE item and it wasn't right. read more

Einstein Bros. Bagels - Can you spare the cream cheese? - Bagels Near Me - Torrance, California

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When I use to commute to work, I use to pick up a bagel before I hit the freeway about 1-2 times a week. Using their app, I racked up enough points for a free dozen bagels several times. Just FYI, the points do expire. Today, I got a toasted garlic bagel with an easy smear plus a large coffee. Good tasting bagel. The coffee is self serve. I been there on some Saturday mornings and usually there's already a crowd present. read more

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Excellent customer service from the entire team. They were so busy yet never stopped smiling and being kind. I was in the area for a doctors appointment and they even went out of their way to gift my dog a doggy bagel. These are the kinds of moves that people appreciate and won't forget! read more

Einstein Bros. Bagels - Bagels Near Me - Torrance, California

Wry cute place with a heavy load of clientele. The staff is very nice, but there has to be a faster queue to get a toasted bagel with cream cheese. It's was a total of 15 minutes. Seems kind of a long time to wait for a bagel. And there are 10 people in the kitchen. Seems excessive. ‍ read more

We were looking for a place to grab a quick breakfast and my husband he use to grab breakfast here when he use to work in Torrance. I always heard about the franchise but never close to a store. My husband ordered the Farmhouse and I got a jalapeño cheddar bagel with one egg, turkey sausage and cheddar. We also ordered a cheddar hash brown which our daughter liked. This location seemed to pretty popular in the morning. The bagel sandwich was just okay for me but it's a good stop if you need to grab a quick breakfast. The service was quick and inside there is plenty of seating. read more

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I was honestly a little nervous trying this place after reading some of the Yelp reviews, but I'm so glad I gave it a chance because I had a great experience! My bagel was absolutely amazing, I ordered the All Nighter and it was SO good. The staff was really friendly and patient. They gave me suggestions, took their time, and made sure I knew exactly what I wanted. I really appreciated that level of service. I'll definitely be back! read more

I went in again today, a couple of months since my last time, and it's just as bad. My sandwich was lukewarm warm, the bagel was gummy, and hardly any bacon. Never going back. There are too many other options that are much better. read more

This was my first visit, and I ordered the Baker's Dozen. The cashier filled our bagel box without providing any explanation or clarifying the pricing, then directed us to pay at the next register. At checkout, we were informed that our total was significantly higher $9.00 to be exact because 10 of the 13 bagels were subject to an additional $0.90 charge each--something that had not been communicated upfront. In addition my drink was supposed to be a LARGE and she charged for a small. I paid for them but was slightly upset especially since finances are tight due to inflation. I spoke with the manager, who apologized and acknowledged that we should have been informed of the extra charges. However, no compensation was initially offered. Only after I mentioned it did she say, "Well, I accidentally made an extra drink--so you can have it if you like." I very disappointed with my service and now understand why their over all rating is only 2 1/2 stars. NOT TO END IT IN A BAD NOTE COMPLETELY; The bagels and cream cheese were delicious. read more

Einstein Bros. Bagels - Bagels Near Me - Torrance, California

Update on previous review (2 years ago): Management says they're "sorry" for letting me down. If that's true why do they STILL not have salt or Sweet'n Low?? Today's experience: They STEAL tips if you don't watch them closely. I used my ATM card's chip and tapped it, never putting in any tip, yet the receipt showed a $3.00 tip. Regarding tips: When I pay for something and am handed the item that I purchased, why do some people feel that's "above and beyond" and expect a tip? This is getting out of hand. Do you tip when you buy something at the market, or liquor store, or gas station? Webster's definition of Gratuity: A gift given voluntarily or beyond obligation. Something given without claim or demand. Something given for performance above and beyond expectation. This was theft. BTW: the cashier name on the receipt was blank. read more

Food order was bad , they make cream cheese with a bagel which was tons of cream cheese . if you don't tip they make you a face like you are robbing them . The picture is after I took a lot of the cream cheese , until I had to stop eating it because it was soak in the cream cheese read more

Einstein Bros. Bagels - Bagels Near Me - Torrance, California

ordered online for the following morning, it was easy breezy, loved the service convenience. the bagels were ready when i asked and server were friendly even with busy early crowd on saturday 8 am. busy ambiance but not bad read more

This place needs to have a better system to take orders. Cashiers are all over the place and can't follow simple instructions. They don't know how to take orders! We requested the garden avocado on a jalapeño/cheese and no tomatoes and of course I didn't get what I requested :/ . They need to have a more organized method for customers when ordering and paying. read more

Einstein Bros. Bagels - I requested no tomatoes and on Jalapeño/cheese bagel - Bagels Near Me - Torrance, California

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Came here 3 days in a row now. Got the Spinach Florentine bagel twice and happy to say it's consistently fantastic. That char cheese flavor on the edges and that gooey cheese with spinach in the middle is now my go-to. 3rd day I tried the jalapeño cheese bagel, fantastic as well. It's a different cheese than the spinach one (cheddar) and I didn't really taste any of that char cheese flavor on the edges like the spinach bagel but it was still fantastic. Crispy cheese, jalapeño heat that wasn't overwhelming (I hear the green chile bagel is spicier, may try that next, but need to try the hash brown bagel first). Bagel dough itself, fresh and scrumptious, not dry ONE BIT, very fluffy. Spinach florentine is still my #1. Oh, need to try the lunch sandwiches too! See you soon Einstein! read more

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WHAT is with this place? This is the second time in a week that they have gotten the order wrong. Again, I asked if they have cream cheese lox mix. They did not have it in the past. They just gave me a lox sandwich. I was told they now have it. Get the bagel and its ANOTHER lox sandwich. Today I go in and ask for a raisin bagel, toasted, with cream cheese. I get to my doctors appointment and open the package, bagel is not toasted. I don't care how close they are to me, from now on I'm going to my regular bagel place where they get the orders right, every time and if their not sure, they'll ask. No more Einstein bagels. read more

Fast service good breakfast sandwiches I come here for the coffee and jalapeño cheddar toasted bagel with cream cheese read more

Einstein Bros. Bagels - Coffee - Bagels Near Me - Torrance, California

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Do Not Eat Here!!! I've been there a couple times in the last month and both times I became incredibly ill. read more

I remember ordering curbside during the pandemic and service was always timely and cheerful. Fast forward a few years and while Covid will always be present we are more comfortable entering establishments with or without masks. I agree that if you show up and order at the counter it can be quite a wait. I always order on the app and then drive over to pick up. Food is always ready and warm I love their dozen bagels with two schmears because it's perfect to bring to the office and is always a crowd pleaser. I personally am a fan of the caramel cold brew and any of the farmhouse egg sandwich Get the app, sign up for rewards and enjoy your breakfast read more

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I had no idea what to get when I walked in, I ordered a Ham and Swiss on honey whole wheat bagel (yeah idk ‍ just trying to look for healthy options lol) and a vanilla cream cold brew. This place is worth visiting again. My sandwich was good, I feel like it needed a little more meat and cheese, but the flavor was delicious. Maybe I need to request more meat next time or try a different sandwich. But I would love to try their signature "shmear " and spreads on a bagel next time. My coffee was amazing, it was the perfect amount of sweet and the perfect amount in a small cup. The prices here are not ridiculous, it was clean and there was a long line so business is good for them. I was happy that the workers were on top of their game, it was a busy day for them with two registers open, and all the workers hustling, not to mention the quality service and friendliness despite the high traffic. If you're in the area doing some shopping at the mall, running to Costco or errands I'd say it's a great place to get a quick bite! read more

Einstein Bros. Bagels - Ham and Swiss on honey whole wheat, with vanilla cream cold brew. - Bagels Near Me - Torrance, California

This place seriously had the WORST customer service I have ever seen at an einsteins. I had just come in for a sptrad abd no one acknowledged me, the whole store was packed with people waiting for their orders for long periods of time, the employees had attitudes with the customers. I decided to leave the store because it took too long to get my spread. NEVER EVER coming back to that einsteins again and you shouldn't either. read more

Visited Einstein bagels today after a rainy run with my daughter. As soon as we walked in it felt like a cozy spot. Warm but comfortable temp, zen music, and the staff was friendly. David, in particular, was all smiles and had a great vibe. David is king! Oh and the bagels - yummmm buckets. Must try. read more

For being a place that specializes in bagels and coffees they seem to struggle with time management and not running low on what's needed. The cashiers are not friendly whatsoever, because how dare you not be a usual customer and know to order in the exact order they want you to or else they'll act like you're the biggest inconvenience. Staff needs additional training in working together and being proactive to not run out of food and drink items for customer orders. For example iced coffee for customer orders, if a worker knows it's running low they should start making a new batch before it completely runs out. Took way too long for two iced coffees and two breakfast sandwiches, 30 plus minutes for that is ridiculous,I'd understand if this was freshly made food but it's all pre cooked food that gets heated up(not hating but that's just a fact), for that amount of time I can go to a sit down diner/restaurant with fresh stuff. I also can't help but notice that this location as-well has more one star reviews than five stars so that says a lot. Do better! read more

Very disappointed on their refill policy on ice tea which costs same as their sodas. They should allow at least one refill as the cups are not that large and at ~$4 after tax is ridiculous for the size. Einstein please change your policy! read more

Customer service could be way better, got my order wrong, overcharged me, they were on there phones playing around behind counter , acted like I was bothering them , told me to cut my own Bagel, please get better customer service . read more

Einstein Bros. Bagels - Have to cut my own bagel ..and got my order wrong... - Bagels Near Me - Torrance, California

I honestly don't know why this place has such low ratings when it is an extremely busy place. I thought my food & coffee were both equally delicious, but I can see how the ordering process can seem slightly confusing. There's both indoor & outdoor seating. I was actually surprised to find out that Einstein Bros Bagels was part of a major food conglomerate because the food tastes fresh and possibly locally sourced. read more

great service, great vibes, amazing food. Oscar and his stuff did a wonderful job taking care of me and my family

This review is solely for the purpose of recognizing the fabulous service Jennifer provides! Jennifer is all about customer service. She is friendly, efficient and gets the customers through the line quickly:) Thank you Jennifer read more

Tasty bagels! Had to do fasting blood work a few blocks away and made a stop here for breakfast. I always like to get the cheese bagels toasted with lots of cream cheese along with a hot cup of decaf. The order taker and the person calling out my order were nice enough. It is a bummer though that they still block off all the tables in end of November 2022. They have plenty of tables and do not allow dine-in due to COVID. So, I enjoyed my bagel and coffee from inside my car. There are some tables outside but, they were taken. Einstein also offers breakfast sandwiches in addition to the various types of bagels and spreads. I am not a regular here but, would return if I am in the area craving something savory with my decaf. Otherwise if I want something sweet in this neighborhood, I'd go to Randy's a block or so away. read more

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Went to Einstein Bros Bagels this morning and purchased the Brisket Egg Sandwich- with extra brisket!This bagel sandwich is masterfully created- there is the jalapeño cheese bagel with brisket that seems so tender as if roasting for hours, the egg and the chipotle aioli!! Now that is what I call a breakfast sandwich, the brisket is tender seasoned to perfection and biting into a jalapeño gives a little kick every now and then!!! read more

Einstein Bros. Bagels - Texas Brisket Egg Sandwich - Bagels Near Me - Torrance, California

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Who doesn't love a good bagel? Einstein Bros. Bagels will fulfill all your bagel needs. They offer a bunch of different flavors in addition to different flavor smears. Not only do they have bagels, but they also have different egg sandwiches, pastries, breakfast burritos, coffee, and other beverages. The restaurant itself was pretty big. It offers lots of indoor seating for you to sit and enjoy. It was pretty clean and well put together. The staff was very friendly and they were moving quickly taking orders and making orders. I did an online pick-up order. The ordering process was easy peasy and when I picked it up, it was all ready. The bagels themselves were soft and very delicious. I would most definitely return! read more

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The picture should give you an idea of what you get when you order a Texas Brisket Egg sandwich for $10 ...... read more

Einstein Bros. Bagels - Open faced Texas No Brisket & Egg Sandwich - Bagels Near Me - Torrance, California

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