* I used to hit Jersey Mike's frequently for a quick sub while in my car of on the road. * The quality is good & their selection awesome. * I gave it four stars because it gets busy at times & the hot sandwiches can take significantly longer, during a rush. * Also since they changed their menu the prices are higher & can cost nearly as much as a sit-down lunch, at many places. * But on balance they're still good & convenient for eating while on the run. read more

Extremely frustrating experience at this Jersey Mike's. There were five employees behind the counter all helping one customer while a long line of people was building up toward the door. What made it worse was that it seemed like nobody really knew what they were doing or how to keep the line moving. The service was so disorganized and slow that I eventually gave up and left. I actually drove all the way to the Jersey Mike's in Carson just to get my food instead, and thankfully the experience there was much better. I understand places get busy, but when you have five employees working and the line still isn't moving because everyone is focused on one order, there's clearly a problem with organization and training. Definitely one of the worst Jersey Mike's experiences I've had. read more

I prefer this location as they make full sandwiches without skimping. The staff is excellent and work as a team. This location is smaller than others but the quality of the sandwiches is well worth visiting. I highly recommend this location over others in Torrance. read more

Both times I've been to this location I have had very rude service. 1st was a young woman who took my order, turned her back to start it, and moved on to a delivery pick up order. When I said I had another order her response was....you could've told me that when I took that order. Today wasn't as bad but I won't go back to this store again. read more

These people make your sub the way you order it. Doesn't mean they're happy about the work. In my experience, they don't smile at you, and aren't one bit customer oriented. There's more... In the most recent time I visited the store, Ashley was the meat slicer. Two men were ahead of me in line. She took each of their orders separately before it was my turn. Another man stood in line behind me. After taking my order and before slicing it, Ashley wanted to take the order of the man behind me. She had several questions of him, delaying my order with many interruptions to serve him. When I asked why she wasn't completing my order as she had those before me, she claimed she was one of only 2 servers, and she needed to slice for the next person as well. Ashley rules; she wasn't spending adequate time with me if she could avoid it, but it was OK to spend my time waiting. I felt this was a disrespectful slight against women, (not me personally). There were also the same 2 servers for the 2 men in line ahead of me, but she took each of their orders separately, finishing one before the other. read more

I have been coming to this location for years and always had a good experience and good food. I don't eat ham so I sub that in my club for pepperoni. Never has been a problem. Today they told me they can't switch the ham due to them being a franchise. They charged me for the ham that I did t get and $3 for 3 slices of small pepperoni. This is ridiculous. If people have food restrictions and are not asking for extra but a substitute that should be fine. And franchise or not the customers are loyal to brand and what they experience which is what makes a franchise successful. I recommend that you go to the one further down Hawthorne if you want the Jersey Mikes you know and love. This is no longer that! read more

Jersey Mike's Subs - Delis Near Me - Torrance, California

Horribly mismanaged. They prioritize making the take-out orders while a huge line of people who are in the store stand there and watch. Get your shit together read more

I rarely ever go to Jersey Mike's in general. When I used to work near one, I would always get the free bday sub in the past. I believe they stopped doing that as I never get those offers anymore. Anyway, this location is super convenient for me (South Torrance in a healthcare office park area) and decided to give it a try. Got a club sandwich Mike's Way which is shredded lettuce, tomatoes, red wine vinegar, olive oil, spices, and I opted for no onions. A superior sandwich from the quality of proteins and just overall tasty! Helpful and enthusiastic order takers/sandwich makers. On a regular size JM sub, I normally eat half of one and save the rest for later. But this time I ate the whole sandwich in one sitting. Will likely be back and get the same sandwich! read more

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We love and frequent this particular Jersey Mike's ..... their subs are delicious and the employees are always welcoming. HOWEVER ... the last 5-6 times that we have ordered through the app the orders were NEVER as we asked (customized). I always note in capital letters NO MAYO. Every single time the subs come slathered in mayo. I hate mayo and it makes the sub mediocre. If I go into the store to order I tell the employee NOT to put any on. Never works asking in the app. The last time was yesterday (Saturday, April 18) when I ordered through the app and picked it up at 12:31pm. Please ask your employees to READ the customizations. I may have to try a different Jersey Mike's. read more

Been coming here since they first opened. Tonight, I got the Philly Beef Cheesesteak sandwich. Really good. The meat was tender and beefy. The cheese was gooey. The roll was nice and soft. Service was very friendly and prompt. read more

Jersey Mike's Subs - #17 Mike's Famous Philly - Delis Near Me - Torrance, California

Major FAIL!! Never mind asking me if I want it "like Mike"... just make sure the Fg meat is in it. Who gets a provolone sandwich at a deli???!! Train your sandwich makers better!!! read more

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I ordered a JM's Philly. Worst sandwich I've ever had from this establishment. So much cheese and soggy bread that, when I opened the wrapping, the liquid dripped all over my pants and shoes. The sandwich totally fell apart leaving a pile of meat and disintegrated bread. I showed it to the cashier and rather than offer me a replacement, at my request he gave me two forks. It was disgusting trying to eat the meat. I wouldn't take a photo of it because it would ruin people's appetites. Some fell through the wrapping onto the table and then floor. The cheese so permeated the pile that when I tried to eat it with a fork it was stuck to the paper. I left having eaten only two bites. Wasted $16.50. EDIT TO ADD - The business owner reached out to me and more than made up for my last experience. I appreciate her willingness to assist customers who have issues with their dining experience. read more

this review is for the Jersey Mike's at 23330 Hawthorne Blvd. in TORR Horrendous service... Came at busy part of the day and got horrendous service... So funny .. the one down by del amo Boulevard in tirr is very good... Thought I would try this one... Big mistake... Seems like maybe new people... One person literally taking over a minute to literally place the sandwich on a piece of paper and cut it in half and wrap it up in the paper!!! avoid this jersey Mike's read more

I don't usually leave reviews, but this experience was so bad I had to say something. I ordered online and specifically customized my sandwich: turkey with tomatoes, onions, NO cheese, plus pepperoncinis and pickles. Pretty simple, right? Somehow, what I got was just turkey, onions, and cheese--basically the exact opposite of what I asked for. It honestly felt like no one even looked at the order. What's the point of ordering online and carefully selecting ingredients if it's going to be ignored? This wasn't a small mistake--it showed a complete lack of attention and care. If you're thinking about ordering from here, don't. Save your money and your frustration. There are plenty of places that actually get it right. read more

Wait time is ridiculous. 4th in line and waited 20 mins. Let's get it together, new girl making sandwiches during lunch rush. Come on manager. read more

Why are most jersey Mike's not very appealing lately when the work counters are not cleaned often enough, left behind bread crumbs in view when ordering, all around the the slicer for cold cuts. I only see them using plastic scraper for removing excess lettuce off the counter...not very sanitary. Disappointing. read more

Ample amount of meat when you get double meat and good quality every time! Always recommend

It's raining hard right now. The young ladies working tonight were very kind to me. One grabbed a cardboard box so I could use to get to my car bc when I arrived at Jersey Mikes it wasn't pouring down rain like it is now! The other lady escorted me to my car and took the cardboard box back to recycle. I do appreciate their kindness. My original Italian was delicious like always! The store was very tidy. Thank you again ladies! Stay dry and stay safe. read more

Not sure where to start, but here we go standing in line behind a old Korean lady, and she wants to order a sandwich on whole wheat, and the lady said she already cut the bread and is acting as if they don't have whole wheat as a choice. The Korean lady looks at me and I let her know that they have whole wheat and in frustration the lady making the sandwich went and got a piece of whole wheat for her so when I ordered mine, she grabbed a piece of white bread and I was a little confused because she didn't ask me what kind of bread I wanted and she told me that by default all sandwiches are made on white bread. Well, I don't want white bread. I wanted the cheese bread so she had to cut another piece, after that she sliced the cheese and meat I noticed there was a gaping hole on my sandwich with no meat kinda of in the middle and I asked if I could get a little meat in that spot to fill the hole. She proceeded to put some more meat on the sandwich I asked for it to be prepared mikes way and everything seemed fine I put in my rewards number in and she rings up the total she charged me 5.99 for extra meat!!!! I confronted her about this extra charge and she said that you wanted extra meat and I said no I said I asked you to fill the hole where there was missing meat on my sandwich. You didn't ask me if I wanted extra meat for a charge. Didn't warn me that there was a charge so I was a little confused. I asked for the manager if she's claimed that she was the manager and for some reason she couldn't understand that's where she went wrong if I ask for a little bit of meat to fill the blank spot in my sandwich, why would you assume I want extra meat and charge me 5.99 for a little extra meat on my sandwich so she said she'll throw the sandwich away and make me another one. I'm there with my babies and my wife were hungry and I just can't fathom that it makes sense to throw the sandwich away and make a whole other sandwich crazy right! Another employee walks up and ask me what the problem is. I explained to him the situation he walks up and says OK. You want me to take a look goes and puts on gloves, opens the sandwich up and starts fingering my food, counting the meat slices and says yeah everything looks right. Well that's where you need customer service skills. I will never eat at this Jersey Mike's ever again and the owner of this franchise needs to train their employees better. This is a total fail. I think the managers name was Sandy not sure I was just disgusted so I left with my family and I'll never come back there. I would suggest that the owner review the video so this mistake never happens again. read more

I'm a loyal Jersey Mike's customer, and my go-to is the #9 Club Supreme--roast beef, turkey, Applewood bacon, and Swiss cheese. I always order it Mike's Way with jalapeños, banana peppers, hot chopped pepper relish, and chipotle aioli instead of mayo. Every time I order from the app, my sandwich is ready on time, made perfectly, and never disappoints... until today. When I ordered from this location, it was as if they hadn't even looked at my request. The sandwich wasn't made Mike's Way, I got plain mayo instead of chipotle aioli, and they left out the jalapeños and pepper relish altogether. To top it off, the grilled Portobello mushroom & Swiss sandwich was a letdown--mostly grilled onions, barely any mushrooms, and nothing like the photo on the app. This experience was so disappointing that I won't be ordering from this location again. read more

Maybe it's because I ordered it to pick up in store and not went in to watch but I had asked for extra tomatoes and got 2! Hardly ANY lettuce and stale bread and just horrible. No oil and vinegar on it either. I love Jersey Mike's but there are MANY mom and pop delis I will be going to instead. Anyway. My bad for not going and standing in line to make sure I got what I asked for. read more

Jersey Mike's Subs - Sad - Delis Near Me - Torrance, California

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So good that we went here twice in one week. I've had other jersey Mike locations that were just okay or were bad, but this one makes a solid sandwich that is hearty, fresh and delicious. Ordering from the app is easy and efficient. Food is made quickly. I tried the 9, 10, and California Club (13th Cold sandwich tho it doesn't have a number). The ingredients are fresh and I love the mikes way blend of red wine vinegar etc--definitely beats plain mayo and is a must for ordering your sandwich. As a pleasant surprise their tuna salad is very fresh unlike some competitors. read more

I always get #56 big kahuna cheese steak - right off the bat you know it'll be bomb if the cheese is on the sandwich paper with toppings popping out-- and this spot did that! I haven't gotten a sub in a while because the last couple experiences weren't that great, but it was at the other jersey mikes in north Torrance The service at this spot was fast and friendly I ordered to go on the app like usual with curbside delivery and I didn't have to wait long at all Overall this particular location got my hopes up for Jersey mikes again - will be coming back soon read more

Always a great sandwich and great service. What I share with everybody is what I enjoy. Is this actually meat in my sandwich.

This is the newest Jersey Mike's Subs and is located on Hawthorne Blvd; right by the Randy's donuts. The location is a bit smaller than the other Jersey Mike's in the South Bay. They still offer the same great sandwiches though. Most recently I placed an order for their new Portabello Mushroom Chicken Cheese Steak. I ordered it online and pick up was fairly easy. I was also happy with the fair amount of chicken and portobello mushroom inside the sandwich. The sandwich hot, fresh and yummy. I usually frequent the Jersey Mike's at Torrance Crossroads but definitely happy to have this location nearby too! read more

Do you like overpaying for a sandwich where the layer of meat is thinner than the tomato slice? Look no further than this jersey mikes location read more

Beware of plastic in your sandwich. I found a couple of thin strands of plastic mixed in the sandwich. Interesting if it were onions why two thin strands in only one half? The employees said it was onion. I have never seen perfectly clear onions before even the skin is slightly opaque. They did offer to do the sandwich over. read more

Jersey Mike's Subs - Delis Near Me - Torrance, California

I went in for a large catering order. 11 boxes of sandwiches! The young man at the register was very friendly, the manager I spoke to was helpful and everything was ready on time exactly as promised. All the "juice" was on the side in squeeze bottles, mustard and mayo packets neatly separated in bags, all boxes were clearly labeled. They even helped me carry all of this to my car! This location is by far the best of any Jersey Mike's I've been to. Ample parking and service is always excellent! read more

Jersey Mike's Subs - Catering boxes "Juice" on the side in squeeze bottles Mustard and mayo packets Everything neatly packaged and ready to enjoy! - Delis Near Me - Torrance, California

Raúl was the most sweetest gentleman. He made sure our sandwiches were made just the way we wanted them. Sandwiches were delicious! Excellent customer service and great personality. This service makes you too want to come back. Tina read more

Love the sandwiches but service is awful. Online orders take forever. Mine was 20 minutes after promised time today and that was fast compared to the people that waited 45 minutes and 1 hour. Everyone has a short lunch break and it's wasted waiting at Jersey Mike's. Why not make the promise time 20-30 minutes later so people show up later? I almost got in line and ordered my sandwich since that was a lot faster. Would come a lot more if I could rely on them. My lunch break is only 30 minutes. And my sandwich was wrong today. read more

Jersey Mikes puts Subway to shame. The food quality, service and prices are good for the quality that Jersey Mikes serves. This location was fast, friendly, organized and makes great sandwiches. I see why Jersey Mikes is number one. Every Jersey Mikes I have ever ate at seems to care about the quality they serve. Exception to a Jersey Mikes in the Inland Empire. read more

Ordered the Philly cheesesteak and their special sub. Very tasty good services quick no complaints. I'll be back.

Once again leaving a 1 star review not only did I order a GIANT and received a REGULAR, The bread was wrong,it had tomato's it seems I honestly got the wrong order,its location needs to do some serious training with their employees I have never complained this much about a jersey mikes in my life.They need to take time and make sure they do things the right way bc getting a completely wrong order when looking forward to it on my lunch is crazy. read more

Jersey Mike's Subs - It shows I ordered a giant and that is my small sandwich with no pepperoni and tomatoes on it. - Delis Near Me - Torrance, California

Located in a shopping plaza. With plenty of free parking. Staff is very friendly. I ordered the #8. Club Sub. Absolutely delicious with fresh ingredients. Just an overall amazing sub. read more

Jersey Mike's Subs - Delis Near Me - Torrance, California

Lady Kate, you made our Jersey Mike experience memorable. Your radiant smile and personality illuminated the room and thank you for suggesting to toast our sandwiches , melting all the cheese and mounds of freshly sliced meat , took it next level . Thank you from , The 3 Sisters read more

First off, let me tell you I'm an original Italian sub guy. One day at the location on Crenshaw & sky Park One of the employees goes by the name Matthew asked me have I ever had the sandwich that I prefer grilled? That sounded kind of good so I said no, but I'd love to try. Brother I'm not putting any extras on what I'm saying. The sandwich was absolutely 100% pure gas (GOOD) now I don't even want it the original way. the employees work well with each other and have awesome customer service there extra nice and definitely deserve to be acknowledged. My order ticket number was. 20055-1-0001622568. Matthew I really appreciate you brother. I am now calling my sandwich the Matthew special when I come to your location. And oh yeah I'm not trying to be funny but ever since I've had Jersey Mike's I have not return to Subway. I'm not sending shots only stating the facts. read more

Ordered in the app online for delivery for lunch at work..... for the sandwich to be wrong! I was so sad but didn't have the heart to report it because the delivery person wasn't at fault and I didn't want him to get in trouble....he went above and beyond. I would say though maybe calling the store after your order is placed! Just to make sure it's correct. read more

Jersey Mike's Subs - #9 - Delis Near Me - Torrance, California

I usually order delivery from this spot. Because the delivery app doesn't include all the options I like, I usually call to request the changes. They are beyond courteous and always do it right. Good food. Great staff. read more

Best customer service. I was in a rush and they had my food fresh and ready in minutes! Great place to eat!

I have one final follow up on my review. On 8/31, I decided to use the coupons for free sandwiches that the owner so generously sent me. I called ahead 20.minutes to order 2 sandwiches (nothing out of the ordinary). When I arrived, there were 2 food delivery service individuals waiting (Grub Hub & Uber Eats), and approximately 8 additional customers ordering in line with only 2 employees working. Don't get me wrong, the workers were hustling as fast as they could but, the store was severely understaffed for the number of customers they had. Again, the extended wait is par for the course . In my experience at other Jersey Mikes locations, there are at least 4 or 5 employees minimum working and making sandwiches. Additionally, This was also a holiday weekend so, not sure why there were only 2 employees in the whole place tending to customers. There was no way for them to be efficient or keep up with the orders based on the number of customers that were there. Ultimately, I had to wait no less than an additional 15 minutes after ordering 20 minutes prior for my order to be ready. I understand it is difficult to staff a small business but, I could not imagine this inefficiency not causing lost business. I have seen customers walking out upset and irritated on a regular basis. It's unfortunate. This follow up is ultimately an effort to be honest about my experience. I would want to know if I was the business owner. Thank you for looking into this. It means a lot and your efforts are greatly appreciated. read more