We love and frequent this particular Jersey Mike's ..... their subs are delicious and the employees are always welcoming. HOWEVER ... the last 5-6 times that we have ordered through the app the orders were NEVER as we asked (customized). I always note in capital letters NO MAYO. Every single time the subs come slathered in mayo. I hate mayo and it makes the sub mediocre. If I go into the store to order I tell the employee NOT to put any on. Never works asking in the app. The last time was yesterday (Saturday, April 18) when I ordered through the app and picked it up at 12:31pm. Please ask your employees to READ the customizations. I may have to try a different Jersey Mike's. read more

I rarely ever go to Jersey Mike's in general. When I used to work near one, I would always get the free bday sub in the past. I believe they stopped doing that as I never get those offers anymore. Anyway, this location is super convenient for me (South Torrance in a healthcare office park area) and decided to give it a try. Got a club sandwich Mike's Way which is shredded lettuce, tomatoes, red wine vinegar, olive oil, spices, and I opted for no onions. A superior sandwich from the quality of proteins and just overall tasty! Helpful and enthusiastic order takers/sandwich makers. On a regular size JM sub, I normally eat half of one and save the rest for later. But this time I ate the whole sandwich in one sitting. Will likely be back and get the same sandwich! read more

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Been coming here since they first opened. Tonight, I got the Philly Beef Cheesesteak sandwich. Really good. The meat was tender and beefy. The cheese was gooey. The roll was nice and soft. Service was very friendly and prompt. read more

Jersey Mike's Subs - #17 Mike's Famous Philly - Delis Near Me - Torrance, California

I don't usually leave reviews, but this experience was so bad I had to say something. I ordered online and specifically customized my sandwich: turkey with tomatoes, onions, NO cheese, plus pepperoncinis and pickles. Pretty simple, right? Somehow, what I got was just turkey, onions, and cheese--basically the exact opposite of what I asked for. It honestly felt like no one even looked at the order. What's the point of ordering online and carefully selecting ingredients if it's going to be ignored? This wasn't a small mistake--it showed a complete lack of attention and care. If you're thinking about ordering from here, don't. Save your money and your frustration. There are plenty of places that actually get it right. read more

Major FAIL!! Never mind asking me if I want it "like Mike"... just make sure the Fg meat is in it. Who gets a provolone sandwich at a deli???!! Train your sandwich makers better!!! read more

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I ordered a JM's Philly. Worst sandwich I've ever had from this establishment. So much cheese and soggy bread that, when I opened the wrapping, the liquid dripped all over my pants and shoes. The sandwich totally fell apart leaving a pile of meat and disintegrated bread. I showed it to the cashier and rather than offer me a replacement, at my request he gave me two forks. It was disgusting trying to eat the meat. I wouldn't take a photo of it because it would ruin people's appetites. Some fell through the wrapping onto the table and then floor. The cheese so permeated the pile that when I tried to eat it with a fork it was stuck to the paper. I left having eaten only two bites. Wasted $16.50. EDIT TO ADD - The business owner reached out to me and more than made up for my last experience. I appreciate her willingness to assist customers who have issues with their dining experience. read more

Wait time is ridiculous. 4th in line and waited 20 mins. Let's get it together, new girl making sandwiches during lunch rush. Come on manager. read more

It's raining hard right now. The young ladies working tonight were very kind to me. One grabbed a cardboard box so I could use to get to my car bc when I arrived at Jersey Mikes it wasn't pouring down rain like it is now! The other lady escorted me to my car and took the cardboard box back to recycle. I do appreciate their kindness. My original Italian was delicious like always! The store was very tidy. Thank you again ladies! Stay dry and stay safe. read more

I'm a loyal Jersey Mike's customer, and my go-to is the #9 Club Supreme--roast beef, turkey, Applewood bacon, and Swiss cheese. I always order it Mike's Way with jalapeños, banana peppers, hot chopped pepper relish, and chipotle aioli instead of mayo. Every time I order from the app, my sandwich is ready on time, made perfectly, and never disappoints... until today. When I ordered from this location, it was as if they hadn't even looked at my request. The sandwich wasn't made Mike's Way, I got plain mayo instead of chipotle aioli, and they left out the jalapeños and pepper relish altogether. To top it off, the grilled Portobello mushroom & Swiss sandwich was a letdown--mostly grilled onions, barely any mushrooms, and nothing like the photo on the app. This experience was so disappointing that I won't be ordering from this location again. read more

Maybe it's because I ordered it to pick up in store and not went in to watch but I had asked for extra tomatoes and got 2! Hardly ANY lettuce and stale bread and just horrible. No oil and vinegar on it either. I love Jersey Mike's but there are MANY mom and pop delis I will be going to instead. Anyway. My bad for not going and standing in line to make sure I got what I asked for. read more

Jersey Mike's Subs - Sad - Delis Near Me - Torrance, California

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Always a great sandwich and great service. What I share with everybody is what I enjoy. Is this actually meat in my sandwich.

So good that we went here twice in one week. I've had other jersey Mike locations that were just okay or were bad, but this one makes a solid sandwich that is hearty, fresh and delicious. Ordering from the app is easy and efficient. Food is made quickly. I tried the 9, 10, and California Club (13th Cold sandwich tho it doesn't have a number). The ingredients are fresh and I love the mikes way blend of red wine vinegar etc--definitely beats plain mayo and is a must for ordering your sandwich. As a pleasant surprise their tuna salad is very fresh unlike some competitors. read more

I always get #56 big kahuna cheese steak - right off the bat you know it'll be bomb if the cheese is on the sandwich paper with toppings popping out-- and this spot did that! I haven't gotten a sub in a while because the last couple experiences weren't that great, but it was at the other jersey mikes in north Torrance The service at this spot was fast and friendly I ordered to go on the app like usual with curbside delivery and I didn't have to wait long at all Overall this particular location got my hopes up for Jersey mikes again - will be coming back soon read more

Do you like overpaying for a sandwich where the layer of meat is thinner than the tomato slice? Look no further than this jersey mikes location read more

Beware of plastic in your sandwich. I found a couple of thin strands of plastic mixed in the sandwich. Interesting if it were onions why two thin strands in only one half? The employees said it was onion. I have never seen perfectly clear onions before even the skin is slightly opaque. They did offer to do the sandwich over. read more

Jersey Mike's Subs - Delis Near Me - Torrance, California

Raúl was the most sweetest gentleman. He made sure our sandwiches were made just the way we wanted them. Sandwiches were delicious! Excellent customer service and great personality. This service makes you too want to come back. Tina read more

Love the sandwiches but service is awful. Online orders take forever. Mine was 20 minutes after promised time today and that was fast compared to the people that waited 45 minutes and 1 hour. Everyone has a short lunch break and it's wasted waiting at Jersey Mike's. Why not make the promise time 20-30 minutes later so people show up later? I almost got in line and ordered my sandwich since that was a lot faster. Would come a lot more if I could rely on them. My lunch break is only 30 minutes. And my sandwich was wrong today. read more

Ordered the Philly cheesesteak and their special sub. Very tasty good services quick no complaints. I'll be back.

Once again leaving a 1 star review not only did I order a GIANT and received a REGULAR, The bread was wrong,it had tomato's it seems I honestly got the wrong order,its location needs to do some serious training with their employees I have never complained this much about a jersey mikes in my life.They need to take time and make sure they do things the right way bc getting a completely wrong order when looking forward to it on my lunch is crazy. read more

Jersey Mike's Subs - It shows I ordered a giant and that is my small sandwich with no pepperoni and tomatoes on it. - Delis Near Me - Torrance, California

Lady Kate, you made our Jersey Mike experience memorable. Your radiant smile and personality illuminated the room and thank you for suggesting to toast our sandwiches , melting all the cheese and mounds of freshly sliced meat , took it next level . Thank you from , The 3 Sisters read more

First off, let me tell you I'm an original Italian sub guy. One day at the location on Crenshaw & sky Park One of the employees goes by the name Matthew asked me have I ever had the sandwich that I prefer grilled? That sounded kind of good so I said no, but I'd love to try. Brother I'm not putting any extras on what I'm saying. The sandwich was absolutely 100% pure gas (GOOD) now I don't even want it the original way. the employees work well with each other and have awesome customer service there extra nice and definitely deserve to be acknowledged. My order ticket number was. 20055-1-0001622568. Matthew I really appreciate you brother. I am now calling my sandwich the Matthew special when I come to your location. And oh yeah I'm not trying to be funny but ever since I've had Jersey Mike's I have not return to Subway. I'm not sending shots only stating the facts. read more

This is the newest Jersey Mike's Subs and is located on Hawthorne Blvd; right by the Randy's donuts. The location is a bit smaller than the other Jersey Mike's in the South Bay. They still offer the same great sandwiches though. Most recently I placed an order for their new Portabello Mushroom Chicken Cheese Steak. I ordered it online and pick up was fairly easy. I was also happy with the fair amount of chicken and portobello mushroom inside the sandwich. The sandwich hot, fresh and yummy. I usually frequent the Jersey Mike's at Torrance Crossroads but definitely happy to have this location nearby too! read more

Best customer service. I was in a rush and they had my food fresh and ready in minutes! Great place to eat!

I have one final follow up on my review. On 8/31, I decided to use the coupons for free sandwiches that the owner so generously sent me. I called ahead 20.minutes to order 2 sandwiches (nothing out of the ordinary). When I arrived, there were 2 food delivery service individuals waiting (Grub Hub & Uber Eats), and approximately 8 additional customers ordering in line with only 2 employees working. Don't get me wrong, the workers were hustling as fast as they could but, the store was severely understaffed for the number of customers they had. Again, the extended wait is par for the course . In my experience at other Jersey Mikes locations, there are at least 4 or 5 employees minimum working and making sandwiches. Additionally, This was also a holiday weekend so, not sure why there were only 2 employees in the whole place tending to customers. There was no way for them to be efficient or keep up with the orders based on the number of customers that were there. Ultimately, I had to wait no less than an additional 15 minutes after ordering 20 minutes prior for my order to be ready. I understand it is difficult to staff a small business but, I could not imagine this inefficiency not causing lost business. I have seen customers walking out upset and irritated on a regular basis. It's unfortunate. This follow up is ultimately an effort to be honest about my experience. I would want to know if I was the business owner. Thank you for looking into this. It means a lot and your efforts are greatly appreciated. read more

23330 Hawthorne Blvd, Jersey Mikes is poorly run in the afternoon. I made a complaint before as an online order took 30min longer than when the app stated my order would be ready. I asked several times and waited patiently after watching orders that were placed after mine leave the store. BUT, I love Jersey Mikes and decided to return to this store but walked in this time. Line moved quickly and I asked for number 9 and if it could be cut into three pieces. The employee said sure, just let the next guy know. So, I moved down and when the next employee asked how I would like my sandwich I said, "Mikes way", but could you cut into three pieces, he said sure. Then I went to the cashier and stated three large fountain drinks and a number three, (oops) number 9 (three stuck in my head) and stated to Sandra the Manager that I wanted the sandwich cut in three pieces. As I proceed to pay (and tip), out of the corner of my eye I notice the sandwich is cut into four pieces. I asked again if it was that cut into three, the employee said no, wrapped the sandwich and handed it to me. Ugh, ok.... Every time, no matter if I order through app or in store, this location cannot get it right. The Manager did not ask for my membership or phone number and I did not receive a receipt. She pretty much blew me off. Will not be returning and will deal with the traffic at the Jersey Mikes on Crenshaw. read more

I went in for a large catering order. 11 boxes of sandwiches! The young man at the register was very friendly, the manager I spoke to was helpful and everything was ready on time exactly as promised. All the "juice" was on the side in squeeze bottles, mustard and mayo packets neatly separated in bags, all boxes were clearly labeled. They even helped me carry all of this to my car! This location is by far the best of any Jersey Mike's I've been to. Ample parking and service is always excellent! read more

Jersey Mike's Subs - Catering boxes "Juice" on the side in squeeze bottles Mustard and mayo packets Everything neatly packaged and ready to enjoy! - Delis Near Me - Torrance, California

Jersey Mikes puts Subway to shame. The food quality, service and prices are good for the quality that Jersey Mikes serves. This location was fast, friendly, organized and makes great sandwiches. I see why Jersey Mikes is number one. Every Jersey Mikes I have ever ate at seems to care about the quality they serve. Exception to a Jersey Mikes in the Inland Empire. read more

I came here to support Jersey Mike's contribution to charity event. Upon walking in, all the team members were working as a well oiled machine making everyone's order. No one was just standing around, everyone was focused on their responsibilities. The menu is quite vast, but the sandwich numbers aren't in numerical order. Not a big deal, however I thought it was a bit strange. Although this place was busy, people dining in were respectful of the restaurant by cleaning up after themselves. It was a great sight to see. Even at that, people were polite and patient while waiting for their orders to be made. The freshly made sandwiches are so tasty. If you don't want a sandwich, it can be made into a wrap and even a wrap. That's some creativity. It was surprised to be thanked for making a donation, plus tipping the staff. It was a well deserved tip, but I wasn't expecting everyone working tonight to stop and thank me. The franchise owner should be very proud of the team working tonight, they were amazing! read more

I placed an online order on my app for 11:15. I arrived early and waited till 11.15 to go in. I went to the pick up area and one of the employees was asking me what I was waiting for. I explained I was waiting for my online order for Meagan. He then proceeded to tell me that someone already picked up my order, which made no sense to me and made me very confused as to how and why someone would do that. None of the workers apologized at all for what happened and I had to wait an additional 15 minutes for them to remake my order. I was in my lunch break and only had 30 minutes for my break. On top of all of this, two out of the three sandwiches I ordered were made incorrectly. These sandwiches are costly to me and it's upsetting to me that the order was picked up by someone else, I had to wait an additional 15 minutes for it to be made again, and that two out of three sandwiches were made wrong. I love Jersey mikes and the subs as I'm a rewards member and a regular customer, but this just let me down. It was very busy and again, no workers apologized for what had happened. read more

Horrid service. I have ordered pick up and car delivery from this location multiple times and they are NEVER ON TIME. One time they gave my order away and had to start over. If they cannot handle the online orders, just stop taking them. read more

Located in a shopping plaza. With plenty of free parking. Staff is very friendly. I ordered the #8. Club Sub. Absolutely delicious with fresh ingredients. Just an overall amazing sub. read more

Jersey Mike's Subs - Delis Near Me - Torrance, California

Ordered in the app online for delivery for lunch at work..... for the sandwich to be wrong! I was so sad but didn't have the heart to report it because the delivery person wasn't at fault and I didn't want him to get in trouble....he went above and beyond. I would say though maybe calling the store after your order is placed! Just to make sure it's correct. read more

Jersey Mike's Subs - #9 - Delis Near Me - Torrance, California

I usually order delivery from this spot. Because the delivery app doesn't include all the options I like, I usually call to request the changes. They are beyond courteous and always do it right. Good food. Great staff. read more

I wanted to share what great service I got this am at Torrance location. Giving a shoutout to Chris, Christina, Jade and Jeremy who were super friendly and helpful. It's refreshing to see people who enjoy their jobs and engage with customers- no iPhone in sight. Lol. Thanks to all of you for making my day a little brighter. read more

The least organized and most inconsistent Jersey Mikes I've ever been to. Online/app orders take 30+ minutes longer than the promised time. I have spent my whole lunch break waiting for my food, multiple times. The food never tastes the same. Do yourself a favor and choose another location read more

It's a chain and not every one is good, but the one on Hawthorne near Lomita is really great! Stuff is always fresh and the service is great. A nice place to grab a sandwich after PT on the way home! read more

I haven't been a fan in the past, however just popped in for a quick bite and Javier completely changed my mind. He recommended the Italian and suggested it be grilled and added chipotle mayo and banana peppers. This sandwich was probably the best I've ever had. Most definitely 10/10. Cruz made my husband #8 that he absolutely loved as well. Their personalities are so fun and inviting not to mention very professional. Thank you both for such great service. We will most definitely come back to this location in the future. You ALL rock. Christina, so thankful for our cookie. read more

Jersey Mike's Subs - Grilled Italian .. BEST ever - Delis Near Me - Torrance, California

So not very happy with the service or cleanliness from this location. To much cross contamination. I will be reporting them to the city board! So I at least tried to eat my $15 turkey wrap & water... it was awful ended up throwing over half of it in the trash what a waste of money & time read more

The best jersey makes around!! Great customer service and they make a killer sandwich. Very delighted!

I just want to give this location props for handling the lunch rush today. The food here is ALWAYS good so never question that but customer service can make or break an experience. They really handled their business today, while a few people had to wait a long time for mobile orders I truly commend this staff for their professionalism. They moved quickly without being messy with the meals, offered drinks and things alike to apologize for the long wait and regularly checked with people and apologized. Honestly, I was very upset having to wait so long but they are in a high traffic area and it was lunchtime. They did awesome and always make a great sandwich! read more