I was coming back from a walk and saw this place and thought I would stop in for a coffee and breakfast. I was greeted by a very friendly employee, who's name I learned later was Fedor. He was super kind and did his job well. I ordered a coffee and farmhouse breakfast bagel. I was surprised the entire meal was under $10 and thought this was a great value, especially for being in Sunny Isles Beach. I was given a cup and directed to the coffee station. The coffee was good and hot!... And I know that seems like that should be expected, but I've had really bad experiences with other local coffee spots, so I was impressed! The place was clean and the AC was cold. A much needed reprieve from the August heart! Before I could finish preparing my coffee, Fedor called my name and had my bagel ready. I sat down and observed the staff and customers while I ate my breakfast. Fedor is a true asset to this place. He genuinely likes his job and it shows by the interactions he has with the customers. He's good at getting orders taken efficiently and in a friendly manner. Now.. There was a lady worker in an orange shirt who was not as personable. She walked around with her phone in her back pocket and seemed bothered by having to show up for work. When I left, I smiled and said thank you and she didn't even acknowledge me. But right outside the front door was Fedor. He acknowledged me and said have a nice day. I thanked him and got his name and let him know I really appreciated the kindness and professionalism and that I really did enjoy the meal. He's the type of employee every business should have! Give this man a raise! Have fun educate the rest of the staff on how to be a model employee! Great job! I've been back twice since then and am glad this place is within walking distance of my apartment. read more

Einstein Bros. Bagels - Farmhouse and coffee - Breakfast & Brunch Near Me - Sunny Isles Beach, Florida

My order from Einstein Bros was quick and delicious. I ordered the bacon bagel brunch box and that comes with a blueberry muffin and twice baked hash brown. I selected the cheese Asiago bagel for egg bacon and cheese and it was a good choice. The blueberry muffin was delicious and moist. I didn't care for the twice baked hash brown. I feel the texture make have been not to my liking it was baked yet soggy maybe due to being hot and placed in a bag. I ordered the nova lox bagel for my mom and she enjoyed so much she ate all of it in one sitting. She usually only have of her bagel and saves the rest for another time. But she enjoyed it and the lox to cream cheese ratio was perfect. I got her strawberry strudel to sweet tooth and it was good. I will definitely order from them again. read more

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Overall good experience: Grabbed an everything bagel with cream cheese. Was going to get a strawberry banana smoothie, but the worker suggested dragon fruit lemonade instead--it was delicious. The drink was small, so I tried refilling with Minute Maid lemonade from the fountain to stretch it, but the fountain was out of order. It was a bummer, but still solid food and drink. Tables could've been a bit cleaner. read more

UPDATE: still lame, now it seems they are understaffed. there's usually three staff behind the counter and an additional worker cleaning up and putting out coffee, napkins, etc. Perhaps ICE ran off the workers. Overflowing trash cans that are not getting emptied, tables that are not getting cleaned. No napkins or sugar, limited coffee. Thanks to the corporate overlords, I imagine, the tomatoes are sliced paper thin, and I only got one strand of onion for my nova salmon bagel. And, of course, even though I requested the bagel to be double toasted, and paid a tip, it was only toasted once. We requested open face bagels, my daughter's bagel didn't have the correct portion of salmon. read more

Einstein Bros. Bagels - Tables not cleaned. - Breakfast & Brunch Near Me - Sunny Isles Beach, Florida

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I've been here many times. I normally order ahead on the app to take advantage of the free coffee. I ate a avocado egg and bacon within everything bagel. 5 stars to Patrick, for making the bagel sandwich for me. Inside the decor was nice with plenty of clean tables to sit. read more

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Employee too busy having a personal conversation wearing an earpiece to get orders correct. Ordered a Turkey, bacon and avocado sandwich to find NO TURKEY. The place is dirty and the drink (lemonade) had no ice. Go somewhere else. He also didn't include chips but someone caught it before the bag was given to me of not that would be missing too. read more

Einstein Bros. Bagels - No turkey - turkey, avocado & bacon sandwich - Breakfast & Brunch Near Me - Sunny Isles Beach, Florida

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Rude customer service, no order and structure, food was cold, staff incredibly disrespectful. Lady/man with beard suggested I lose weight when all they had to drink was diet coke and i asked for regular. The transformer name started with an M "mike" or "moe" something. Honestly speaking shut that entire place down and hire new staff. read more

We are regulars here and the bagels are really good. We usually order the Texas brisket egg bagel, the all nighter and a hot chocolate. The service is really fast and everything's made freshly! read more

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Stopped by again today after placing an order for pick up and everything was great. The order was ready as soon as we arrived which was great We ordered the Texas brisket egg sandwich, the cheddar egg sandwich and a hot chocolate and everything was made fresh and delicious read more

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They have a HUGE variety of bagels. I tried their Asiago Bagel sandwich. I really enjoyed the freshness of their ingredients. The bagel was soft on the inside, tasty, hot and crispy on the outside. Good choice for a quick an early on the road breakfast. The store looked clean and tidy. Huge and very well organized menu. Servers were very professional and hospitable. Sanitizer was available upon our entry and on the register side. First time visiting, nice experience! read more

Einstein Bros. Bagels - Bagels - Breakfast & Brunch Near Me - Sunny Isles Beach, Florida

So this is the closest bagel spot to my parents. It has parking. It is clean. There is normally a line but moves pretty quick. But man, every time you go there it's something with the employees. They hate working there and they make it very apparent. Unfortunately it's been this way for many years. For example, I wanted to redeem my free rewards iced coffee but they couldn't figure out how to redeem; I said no big deal I won't take the coffee just the box of bagels and cream cheese (great deal). Come to find out they still charged me for the iced coffee which I couldn't tell bc the screen to display the total wasn't showing. No big deal, I came back for the iced coffee (I saw it on the printed receipt after leaving). Large iced coffee, I asked for a straw and there are none. This is a problem- how the heck am I supposed to drink a large full iced coffee while driving in my car. They looked puzzled as to why I was adamant about wanting a straw or At least expressing to customers prior before ordering. I asked for a hot coffee lid and cup and they seemed like I was being the most ridiculous customer. Blank stares. Eye rolling. Looks of confusion?... I said I wanted the cup so I could transfer the cold coffee into it and still be able to drink it while driving. They reluctantly Gave it to me. It's small things like this that have happened every time I go there that leads me to only give 3 stars. Besides that the coffee tastes fresh and so do the bagels (for Florida). Lo siento pero I'm a NYC/NJ girl so we have that good water for the bagels haha but Einstein is a solid choice for Florida bagels. They also have a nice variety of flavors and also sweets. They always have cream cheese and various flavors as well. Just be patient when going here. read more

Einstein Bros. Bagels - Breakfast & Brunch Near Me - Sunny Isles Beach, Florida

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Avocado Bagel sandwich with whole wheat bagel toasted was bland and over done. Not the usual tasting. Service is extremely slow even if you order ahead using the app. Their cold coffee machine wasn't working so even if you order a cold coffee you have to settle for the hot one. read more

The most disgusting bagel I ever had Undercooked underbaked just raw This store doesn't deserve one star read more

Muy malo ese mall , si estacionas te llevan el carro sin razón , es culpa de todos los negocios del mall que permiten eso , muy mala ubicación para pasar un rato read more

We live near by coming here at least in the last 15 yrs love their Lox Everything Bagel ... Gave a 5 star for their food ! . . read more

Einstein Bros. Bagels - Breakfast & Brunch Near Me - Sunny Isles Beach, Florida

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The manager Patrick should be fired! I told him what was wrong and instead of inquiring how to make things right he charged me for my food never replaced it and essentially told me oh well have a nice day... won't be spending money out of MY wallet here EVER again. read more

i ate a bagel from there and now i have tempurature for 2 days and im throwing up this is the worst restaurant ever

This place never fails to disappoint. Only reason it survives is it's prime tourist location. It's definitely not it's food or the food presentation. Here's a pic of my breakfast "burrito" that I need a fork to eat. Poorly wrapped and broken. Take a second and do it correctly! read more

Einstein Bros. Bagels - Breakfast burrito - Breakfast & Brunch Near Me - Sunny Isles Beach, Florida

Disgusting store. Server was rude, unfriendly, tables were a mess with debris and trash, employee cleaning back seating area was on her phone with air buds. I asked for bagel toasted well done and it was far from that. Health dept needs to see this. read more

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Been a customer ever since they opened, and I didn't get a loyalty discount because I'm not registered with a phone number? Attention manager. Say goodbye to my dollars in my business considering 10-20 bucks a week is what I usually spent there, minimum. So you didn't give me the discount for a dollar when I asked, therefore you lose all my business, see you never again. read more

If I could put 0 star I would. This place is always dirty. They close at 1pm. They only have whipped cream cheese that tastes like nothing. Bagels are either burnt or not cooked. I just don't understand how "Einstein bros bagels" has bagels that are less good than at Dunkin' Donuts or Starbucks when it is supposed to be their specialty. And they cut their orange juice with water. Fountain drinks Coke is not working and hasn't been working for a few months. It seems like the cashier is bothered by doing her job. When I asked for extra cream cheese they got mad at me. read more

I actually enjoyed everything I ate at Einstein bros. I don't think it is up to the level of a place like a pan era but I actually liked the variety a little more. The hard part for me is they are a bagel store but I didn't like their bagels. I had a sandwich on a bagel and a sandwich on a roll. The roll was much better, The location is decent with plenty of parking and the line moves quickly. read more

Weird layout to begin with. The order station can get congested when busy. The pickup station is not clearly marked, the employees kind of just shout your name for your order which gets confusing when it's loud and busy. The restaurant was decently clean, though I did find a fly hanging out by a window. The employees I encountered have subpar manners. I'm not sure if those I so happened to meet woke up on he wrong side of the bed or what was going on. As for the food goes, everything was well stocked and tasted as it should. No complaints with any taste issues. read more

The service in this place is awful. I'm fairly new in sunny isles. I recently purchased a unit at the porche building so in the mornings my wife and I go for a walk One day we decided to go to your establishment for a bagel and a cup of coffee. The lady that helped or pretended to was so awful that trying to order something was an immediate struggle. I asked for a bagel and she said very nasty "WHAT TYPE OF BAGEL?" I don't think this lady likes Russian people. Not planning to go back there again. Her presence is very negative. Even the customers behind me made a comment of how nasty she was. I heard she is the manager, unbelievable! read more

Terrible place. They closed to renovate a few years ago but came back worse than before. Bagels are chewy. They don't even cut your bagel sandwich in half. You can't even get a slice of pickle on the side anymore, let alone maybe a little side of coleslaw or potato salad. They hand you your sandwich in a bag. Trays are gone! They close at 2 pm and start making you feel unwelcome at 12:30 pm. They have no product anymore. They shouldn't close at 2; rather, they should close altogether. read more

Place is ok but the people work there Need training some not honest. And some come to work from street and they not even wash the hands not safe They just do the job ... read more

Food was good but service was great! Jay has a great personality and made me feel special from the moment I walked in the door. Not just a rehearsed welcome but genuinely made us feel at home. We ordered and sat down. He then brought our food out to us which I know is not the usual auction. Anyhow just wanted to acknowledge old fashioned hospitality. You don't see it much anymore. Thanks Jay read more

Sadly, this Einstein's branch has the WORST manager, Octavio currently working here and my friends and I have been coming diligently for over a decade! He consistently has a negative attitude towards our group and overall customers. When he's been approached by various customers because, for ex: bagel shmear is too sparse from a normal serving, Cafe Latte is not hot enough or banana is spoiled from within peel. He gets agitated and tells the customers, "That's the way we serve it. I can't do anything about it" or "I can't heat up the Latte. You should drink it faster." Sadly, this manager is often rude and is quick to kick out customers and " ban" them from the restaurant. (Reminds me of Seinfeld's Soup Nazi, seriously!) On March 4, 2020, Octavio claimed that our 81- year old friend was "Causing a Disturbance" and called the local police to remove her (which 3 uniformed police officers did, though as nicely as they could). We have photos of her unfair, traumatic incident! I want to assure all you readers that this little, white haired 81- year old lady did NOT have any argument, altercation, raise her voice nor threaten anyone. If Einstein's has a store videotape, it would clearly verify my comment here as to NO negative interaction occurred by our friend. Our 81-year old friend has been unfairly BANNED from Einstein's, Sunny Isles Beach, FL since last week! Many of us long-term customers have contacted corporate headquarters repeatedly and they have taken our complaints. However, one week later, still NO feedback from administration other than saying that they are still investigating when we call Customer Service at corporate headquarters. One entire week??? How long is an 81-year old should be reasonably waiting??? The clock is ticking... NO pun intended! Sure wish someone could come to our aid by relocating this rude and uncaring manager (after corporate retraining, of course) and reinstate our dear friend.... read more

I've been coming to this location every so often for the past 8 years and the bagels are half decent here, but the service is horrendous. They make my bagel completely incorrect when I approach the gentleman at the counter and tell him he straight up lies to my face thinking I'm stupid and don't know anything. What is going on with service lately is it just me??? To the owners or whoever is running this location I would come in once in a while because this place is just bad. read more

I ordered 2 Nova lox sandwiches. Cashier wrote different name on order. Never called me for order. After i asked where is my order they find out that they prepare wrong stuff and "to go"... so unprofessional stuff, stupid cashier (that takes my order) and rude manager... Not recommended!!! read more

Einstein Bros. Bagels - Breakfast & Brunch Near Me - Sunny Isles Beach, Florida

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Not many Einstein's near me, but I love their bagel and shmear! Unfortunately even though this spot is in a nice area, the actual restaurant was messy and the customer service was not existent. Staff had their backs to customers that arrived and took a few minutes before they even acknowledge new customer presence. Wish they had more locations and better service. read more

Extremely unprofessional staff. They said i have to leave because I had a service dog with me. When they had 3 dogs inside. If you have a rule of no dogs inside before telling someone to leave make sure you have no dogs inside. Two times was there, two times I saw manager yelling at the customers. Won't go back there until they change there staff. Really disappointed. read more

This place is so disappointing. I should have read the reviews before setting foot there! the bagel itself isn't bad but what they put in is not good at all ! An avocado bagel with barely avocado or bacon in it, only a disgusting precooked frozen egg and tomato ! they are also really cheap on the spreads ! It ended in trash can ! I may be used to New York bagels but I still don't recommend this place for Floridians! If you want to start your day with a good breakfast don't go there ! read more

Einstein Bros. Bagels - Breakfast & Brunch Near Me - Sunny Isles Beach, Florida

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Fast food-quality bagel. Certainly acceptable if your craving is insatiable and you have no other option, but...

I was happy with my green chile bagel and frozen coffee. Easy walk from my hotel and North Beach. Staff was attentive and friendly. read more

I love this location. Been here so many times that I've made friends with the staff. The food is always fresh, coffee is always hot, and location is clean. Sam prepares my breakfast and always makes a joke for me to laugh. Christian always greets me no matter how busy he is. read more

Bagels and lox and hummus?! I'm all in today! With so many options around town, you might think why stop at a chain place? Well Einstein Bros prides itself on being distint and having its own flair I believe. I have been to at least 10 of these shops over the years and I can pick out all the great things about each. The location in SIB (Sunny Isles Beach) is no exception to having its own flair and allure. The spot, right on Collins Ave and just north of 163rd st (to us main-landers) has plenty of parking and seating when, on a Sunday morning, the crowds are vast. Staffed with lots of friendly and helpful faces, the order process moves quick and the selections are plentiful. This morning I had the "Veg-Out Hummus" sandwich and it was amazing. I want to go back right now and enjoy some of the delicious hummus. Along with a side of peanut butter (yes, I am nutty) the flavors were wonderful and full. I would be remiss if I did not mention their sections of coffee for us lovers of such. The vanilla hazelnut or the neighborhood blends are my go to, but even their decaf has a fresh and slightly bold taste. Great to get the day going or keep things right. All in all, I am so glad we found our house not too far from an Einstein Bros. such as this spot and cannot wait to go back. read more

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Nice location. But the sitting area is a disaster. All tables are dirty, full of crumbs. Not a place to sit and enjoy. Recommendation: Grab and go read more

Einstein Bros. Bagels - The sitting area is a disaster. All tables are dirty, full of crumbs. Not a place to sit and enjoy. Recommendation: Grab and go - Breakfast & Brunch Near Me - Sunny Isles Beach, Florida

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As the alert on the application indicates many businesses are doing their best to stay afloat and provide service at the same time. However what I saw last Sunday at the parking lot of this business was truly an assault. The business is closed they are not open for service and about 4 to5 cars were parked on the westside parking spaces. About 5 PM at trip auto truck stop drove into the parking lot and start taking those cars away. If we are going through difficult times why do they need to tow cars of people who are managing to go out and start again. Very BAD... read more

So the food here is good. But the service is so bad I couldn't even manage two stars. But this review should focus on the service. I am a fan of Einstein Bros. It's the best bagel chain there is, in my opinion, but the service in this location is atrocious. ATROCIOUS. The guy that took our order was nice enough, but got my order wrong and my friend's drink order wrong. She ordered and Iced Tea and got Hot Chai. Then twenty minutes later when the food came... yes, 20 minutes... 20 minute fast food. Mine "Veg Out" came out as an egg sandwich. When I pointed out this was wrong the guy that made the order yelled at me and told me that there were two Veg Out's and I ordered the wrong one. Okay, why would there be two things on the menu with the same name? And, also, he was wrong. There is a vegetable egg sandwich but it isn't called the Veg Out. The staff then proceeded to make me wait another 15 minutes for my order to be corrected, after they had finished with every new order. I will continue to visit this chain. But not this branch, not this branch ever again. Stay away. read more