Always great when you find an Einstein on your travel's! This one was great. Lots of delicious options, everything was fresh, large seating area, clean & super friendly service. read more

I did a carry out since the line for the drive thur was extremely long. The lady doing the order/pay line must have just finished having a large stick removed from where ever that stick got stuck. I ordered on TOASTED BAGEL with a SMEAR OF BUTTER! When the order came up, I grabbed the bag, said thank you and left. The bagel WAS NOT TOASTED...it was slightly warm! The worst part was THEY ADDED CREAM CHEESE - NOT BUTTER. I ended up TOSSING it out the window because I have a really bad allergy to CHEESE! If I would have had the time would have taken it back and thrown it at the unpleaent woman who probably still needed that stick removed, IF YOU GO and want toasted, DON"T TAKE THE SLIGHTLY WARM BAGEL and make sure you check the bag/order for what you want. read more

Horrible experience through and through. Very dirty from the overflowing trash cans to tables that never get wiped down as well as the countertops. Manager was yelling at customers and her staff. While the cashier took our order the manager interrupted her to yell and swear at her. And don't even get me started on the wait time which will leave you stranded in this awful environment even longer. read more

Service was disappointing. I stood near a register and was constantly ignored for 5 minutes before they finally took our order. The drive thru line got priority. People behind the counter looked at us and didn't say a word. They didn't even get the cashier. I seriously considered getting back on my car and going through the drive thru. Ambiance is what is expected for Einstein bros. Tables were not clean but we found one that was good enough. The bagel we got was an All-Nighter but we subbed the hash brown bagel with an everything bagel. The bagel itself was delicious and filling. Once the order was placed they were quick about it and it was ready in minutes. read more

Einstein Bros. Bagels - All-nighter bagel on everything bagel - Bagels Near Me - South Bend, Indiana

See all

Good bagels but really lacking on healthy affordable options. I ordered a salad and it was $13 LOL. If you are looking for a treat, this is a good place. But if you want something healthier, I recommend looking elsewhere. read more

Never an accurate order. Always stressful. Drive thru is severely outdated. Kids running the place for probably little pay instead of adults working for livable pay. Service is poor and atmosphere is depressing. read more

Workers were extremely welcoming and open! They gave us free cookies. All the tables were dirty and all the garbages were full. I got the new maple house bagel with a carmel cold brew shake. the whipped cream is extremely sweet and it wasn't really frozen at all, but i still liked it. Loved the maple bagel. I would come back for a filling, quick, and good breakfast. read more

Einstein Bros. Bagels - Bagels Near Me - South Bend, Indiana

See all

The team at Einstein's Bagels went over and above for our client today. Communication was great and just overall had a 5-star experience. Will definitely be using them again in the future. read more

This bagel was actually so darn flavorful, but I will say the caramel macchiato is not good at all, it's prob the espresso that is not good. read more

Einstein Bros. Bagels - Asiago bagel with garden veggie cream cheese and an egg - Bagels Near Me - South Bend, Indiana

There are a lot Einstein Bros. locations - and many people know what to expect. This one fit the brand well. I'm a fan of the breakfast sandwiches. Hearty and filling. I got the Garden Avocado. It was prepared well and I was served quickly. Lots of options. Staff was friendly. Only downside is that I went in July and it was about 60 degrees inside - all the workers were all wearing coats. Yet - I got my Garden Avocado bagel sandwich to go - so I didn't care. read more

Food is always good but if you don't have time to sit in the drive thru for +15 minutes then don't bother getting in line

Nice place, and nice coffee with delicious bagel! Very fresh ingredients. The staffs are also very friendly. With some casual music going on. This is a great place for a casual lunch. read more

Einstein Bros. Bagels - Bagel and Americano coffee - Bagels Near Me - South Bend, Indiana

Bad customer service. Messed up order and wanted customer to wait in long line to reorder read more

Always a good selection of bagels - even in the afternoon. Great breakfast spot. Will def be back for a bag of sliced bagels.

Good bagels, but mediocre service. I came here with my team and we received our food relatively quickly, but with some attitude from the workers. I ordered the bacon, egg, and cheese sandwich on a pretzel bagel which was pretty good! Overall it was a decent experience, I would come here to eat again if there weren't many other breakfast options. read more

Einstein Bros. Bagels - Bacon, egg, and cheddar sandwich on a pretzel bagel - Bagels Near Me - South Bend, Indiana

i had to repeat the same question 5 times and it still didn't get answered and when I went to get my food she gave me the wrong bagel and when I went back to get the right one they gave me attitude and talked to me like I was an idiot read more

Girl taking order at the window was making things way more confusing than necessary & thinks it's her job to correct you when ordering "a small is a regular" okay well if I said SMALL just ring up a small instead of correcting ppl to use the word "regular" I ordered one burrito and she put in two and charged me for both. Never got a receipt so I pulled back around she said yeah you wanted two, I said your order back to you. SO ADD LYING TO THIS. Get home and there's a black long hair in the burrito. This place is an overpriced JOKE. read more

This place sucks. The service is terrible, it takes forever and they got my order completely wrong. Also, they ran out of almost every kind of bagel more than once. read more

Worst experience. Bad bagel,raw bacon,snotty manager. I live 6 blocks away,will NEVER go here again. Sorry,but the vibe sucks,and so did the food. Raw ,under c ook read more

The drive through staff was terribly rude and awfully inefficient. It took well over 25 mins to order and receive two sandwiches.

The drive thru is ALWAYS slow. It literally took me 20 minutes to get a single bagel toasted with butter. The ladies are EXTREMELY rude and short with you. I actually walked into pay because the drive thru lady forgot and I realized it once I pulled forward. I got charged the wrong amount and continuous eye rolls when I said what I had. I'd rather go to Studebagles than deal with them again. read more

My first time visiting an Einsteins! I was here for a meeting and grabbed a coffee afterwards. My first impression was that it reminded me of a Panera Bread, they are very similar in many ways. The set-up, menu and drive thru options are very much a like. It was FREEZING cold in the building, I normally like rooms cold but this was almost unbearable. We had asked an employee if they could turn the a/c down and he was very nice, unfortunately it didn't change much though. I wouldn't have been able to sit here willingly and get work done. I grabbed a hot coffee afterwards to warm up and took it to-go. It was okay but not mind-blowing. I ordered a latte, I like my espresso a little stronger than I found theirs to be. The pros are that the building was very clean and tidy. And the employees were friendly! read more

See all

This Einstein Bagel was different thats for sure. I'm not sure why it took forever to get my sandwich not to mention it wasn't even crowded and when i finally got my sandwich they completely forgot about the drink. even though they had staff that was sitting and eating not even bothering to check on customers stuff just bad read more

I have reviewed Einsteins before. Einsteins has ok bagels/ food. Its a corporate coffee/ breakfast place...there isnt much to see here you can't find elsewhere...thats just as good if not better. When Einsteins moved into the neigborhood there were two charming coffee places that were locally owned..one specialized in bagels. Einsteins moved in and ran free coffee and food coupons until the bagel place sold out to SB Chocolate company and the other place just slowly sank under. No approval Einsteins. Service at Einsteins is pretty impersonal and boring...but vaguely cheerful and corporate shill like. Tl;dr Einsteins sucks read more

They need a new microphone on the drive thru. Or maybe people who can figure things out without you having to draw a picture for them. It's not Rocket Science here, slice my bagels and throw them in a box or bag. But I asked for an additional thing! A buttered bagel ! That then was decifered as cancelling the dozen bagels I added. But add a tub of butter??? And there were 2 cars ahead of me and when I pulled up to the window, I still waited over 5 minutes for a coffee, a buttered bagel and a dozen bagels of what were supposed to be poppy but barely had any poppy seeds on them. read more

disrespected the schmear: asked for a half pound of cream cheese and they was stingy widdit. I i left with a cream craving and a sad face.

Einstein Brothers' Bagels is an average commercial bagel chain. If you don't have the good fortune to experience Chicago or New York "real" bagels, than Einstein Brothers bagels are an ok substitute. They have several varieties from which to choose. They have eat in or take out selections. We usually order a baker's dozen (13) at a time. On our most recent trip to Einstein we had a disappointing experience. The menu prices were listed as usual however we as well as everyone else were being charged a higher price. When we asked the employee and also the store manager, her reply was that they had a price increase a few days ago and could not get the menu signs changed. She said I could complain to the corporate office but admitted that that would probably not help. She also agreed with me when I said that this was not a good way to operate a business. Incidentally I did email a complaint on their online form a. Few days ago but as yet have not received a reply. Hopefully this situation will be remedied quickly. read more

Almost too good to be fast food. Delicious! Try the take and heat family pack of burritos!

My first time here and they got my order wrong. Went through the drive thru and had to pull forward because one of my items was taking a while. Which no problem. Finally get it after 20 minutes of waiting and they forgot my drinks. Had to wait for those. Drive all the way home to find that the sandwich I wanted no bacon on had extra bacon and no ham. So not sure if I will be going back anytime soon. read more

Females working here are very rude to other females. Particularly delivery drivers. I have done over 25,000 deliveries since I started dashing during covid. Drivers stealing food has increasingly been a problem. And it's really offensive when they don't even want to make the food without you confirming it. Because if I confirm it I'm going to then be late and get a contract violation and she was accusing me of trying to steal the food giving me this glare. I do this to make money I don't do this to steal food because people who steal food will be deactivated I wouldn't have done 25,000 deliveries had I've been stealing food. In fact I have cancer and am terminally ill and I can't eat. She was extremely rude and I understand wanting to see the delivery screen that's fine but to not want to start the order or do anything for the order nothing without confirming it is ridiculous. We don't need to be treated like criminals. Maybe she's jealous that I'm prettier and skinnier than her but you know what that's because I throw up all the time cuz I can't eat. Absolutely disgusting staff. read more

We are not big bagel eaters. Yet we go here often. They have excellent sandwiches here which make a nice balance of taste and nutrition. The "bagel thin" varieties pack a lot of protein into a low calorie sandwich with decent fiber. That's an uncommon combination in fast food places. Also, I love it when a restaurant has flavorful wraps. Why don't grocery stores stock good wraps? I can't find any that are half as good as these. Inside the restaurant is clean and neat. Service is prompt, cheerful, and responsive. read more

Einstein Bros. Bagels - Bagels Near Me - South Bend, Indiana

Whatever you do.... DO NOT look up at the ceiling. Disgusting dilapidated, black mold and flies. Coffee was average, "big burrito" for $7.00 was not so big. Gal at the counter was very rude to some younger students ordering. No chance I go back here. read more

Service was horrible. Given this place several opportunities but they continue to disappoint. Wasn't even greeted when I came in.

These people are great. I had a death in the family in South Bend but was stuck a few hundred miles away due to COVID. I called and explained my situation. I ordered the Brunch Box and had it delivered. The lady who took my order was very kind, wrote a note for me and even called once delivered to let me know. I should have gotten her name because she deserves a shout out. Top notch operation. read more

Decided to try this again and went inside. We were standing under the Order Here sign and none of the three employees even acknowledged us. They weren't packed inside, no other customers in line. We stood there for more than 5 minutes before the male employee asked us if we were waiting to place an order. No, I'm just choosing to stand here and just stare longingly at the bagels on display all morning. He told us to move to the cash register to place our order. Again, we stood there long enough for a couple more gray hairs to pop out. Do you know how long 10 minutes is when food is right in front of you only separated from you by a thin pane of glass? The girl at the drive through window finally came over and took our order. Look, I'm a reasonable person and if one of them had said, I apologize, were short handed today, someone will be with you as soon as possible... Cool, no problem. That's customer service. Acknowledge the customer. Three employees made eye contact and didn't say a single word. No good morning, no hello, no too bad your hungry cuz it's going to be awhile, just blank shark stares, which elevated my hungry to hangry for sure. Standing in line for more than 10 minutes in an empty restaurant for just a bagel seems a little excessive. read more

After 15 mins waiting for them to acknowledge me at the drive thru. I wait another 10 mins at the window, no one in sight, to accept my money. I call thinking something is wrong. No one answers the phone. So I leave empty handed. read more

They open at 5:30am and I pulled up around 6am. The lights on the menu don't work so I had no idea what I was going to order. I had to sit there while I pull up a menu on my phone. The microphone in the drive thru wasn't understandable at all and the employee got upset when I had to have him keep repeating himself. read more

Usually love this location, but has been slipping and slipping until now, just terrible! Four cars in drive thru line when I arrived. Ordered promptly, but then waited 15 minutes without anyone in the line moving. God knows how long the other cars had waited before I got there, or how long they continued waiting after I left. Not one inch was moved by anyone in that line for at least 15 minutes before I just gave up. I hope someone sees this review and makes some management changes as this location used to be great. Past two years has just been getting worse and worse service wise. read more

Sarah is usually my cashier when I come in here, and she is absolutely delightful every time. she knows my go to order and brightens my day every time I come in. read more

First let me say it is a horrible idea to have multiple menu items with the exact same name I.e. Ham and Swiss. If you can't understand me at the speaker after multiple attempts realize it is common practice to pull to the window to order. And finally Lou have lost your mind if you think I am going to get back in line because of your bad service. read more