The five star just missed because of the price and hustle and bustle. A Monday breakfast rush was in full swing this visit and caused some staff members to be a little more agitated with orders and questions. I was happy the order took less than 10 minutes and came out correctly and hot. Each bagel sandwich is cut in half but can be uncut. I loved the all nighter and my husband got the Texas brisket which was not too hot in flavor. The blueberry muffin was thick and had a great ratio of muffin top to crumbly base! This space would do numbers if it had a drive thru as the location is off Manchester and close to a gym and park. There is plenty of indoor and patio seating. Bring in your pup or service dog as they have beggin bacon dog treats and dog bagels too! Accessibility parking is in a few places and there are low and high tables for seating. The card reader at the registers are lower too which is a plus. read more

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Now you can order a Baker's Dozen through the app, which makes it so much easier. You can also complain through the app if your order is screwed up. You don't have to deal with the hit or miss staff by calling in. I will also say that their breakfast sandwiches are delicious. We are addicted to the Garden Avocado Egg sandwich. It is so delicious! It's a real treat that everyone should try. read more

Einstein Bros. Bagels - Fresh and warm from the oven - Bagels Near Me - Ellisville, Missouri

Service was awesome very professional, kind greeted me and accurate with the order. Quick turnaround with the order and the egg white Santa Fe sandwich was perfect. I love the sauce and the egg was done to perfection. Bagel was fresh and tasted great. My only wish was another choice like yogurt be available. Very affordable breakfast read more

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Good breakfast sandwiches but super expensive! Their bagels-are always fresh & smears yummy! read more

Wow!! I haven't ate at an Einstein Bros in almost five years (last time was on Fort Bragg, NC). I was looking for a particular sandwich that I used to get regularly. I couldn't think of the name and a charismatic, super friendly employee named Molly not only helped me find the exact sandwich I used to get, but was doing everything she could (with enthusiasm) to help me out in every aspect of my visit. Molly said she has been with the company for 8 years now. I hope Einstein values and promotes this fantastic employee. Not only did she take care of me, I watched her engage with other employees in a professional, but elegant manner. I would love to have Molly as my boss. Please, reward this young lady for the amazing image she is promoting for your brand!! As far as everything else, the store was clean, comfortable, and relaxing. Other patrons were outside sitting in the patio area seeming to enjoy their experience as well. Fellow employees were are seemingly doing a great job! !!!Good Job, Einstein Bros. Bagels!!! read more

Einstein Bros. Bagels - Bagels Near Me - Ellisville, Missouri

Went during Sunday breakfast/brunch hours and as you can imagine it was pretty busy. When they asked for a name on the order my boyfriend and I said my name simultaneously. We waited, waited, which is fine because we saw it was clearly busy. Then heard my name clearly for the drink order then went back to wait on the food and was called Alexa... hm.. that's not my name and then when we saw people behind us got their orders we figured something wasn't right. So I walk up and ask if that was our order, she apologized and then handed it to us, there was only one bag of chips but I didn't feel like going up there while it was busy so we left. I'm just confused how one person could get my name right and another person couldn't. Please verify someone's name if you didn't hear it especially when it's busy and people could have the same name or similarity or ask for another name. That's the only complaint. Food was exactly what our tummies craved! Also side note: I think they ordered new furniture so there was no dining in option other than outside patio. This was a couple weeks ago though so maybe they have furniture now! read more

Fast, helpful service on a Tuesday morning. Einstein is basically a coffee and bagel place. Sure, they have breakfast items and sandwiches but a much smaller menu that lacks the variety and depth of BreadCo/Panera. My ancient grains bagel was moist and tasty with a large dab of butter. This was a bagel to enjoy for people who think whole grain breads are dry and tasteless. This location still has no indoor dining. read more

Einstein Bros. Bagels - July 2023 and still no indoor dining. - Bagels Near Me - Ellisville, Missouri

We've purchased bagels from this bagel shop on a nearly weekly basis and have enjoyed both the bagels and service provided. Don't get me wrong, bagels are bagels and while I do prefer them to Panera, they aren't magical. That said, for what you are buying, the food is good. As for service, while there are moments when it can be slow due to the volume of pick up, delivery, and walk in orders - I have noted that the staff has been pleasant and helpful, often checking during ordering to ensure they understand what we are asking for. read more

So I waited for like a hour for 4 bagels with cream cheese. And then it wasn't even toasted like asked. Everyone in there was mad, customers and employees. read more

Waited 30 minutes after I ordered ago. The workers were also talking while making my food. Just had service.

Don't order DoorDash from this place.. if they're busy don't expect to get your food for atleast an hour plus. They prioritize customers in store which is respectable but waiting over an hour is a waste of my lunch and the dashers time when they could be doing other orders. Terribly ran company. read more

Won't be back. Total disorganization. My food sat for almost 30 minutes before I went up and asked about it. They apologized and gave it to me cold. I ate part of it and it made me sick. Never again read more

Terrible service, every customer was waiting for an extended amount of time and once I got my order, the order was incorrect. So then I had to drive back to the location and wait 10 more minutes for them to make the correct order. Very disorganized and no sense of time management. read more

Food is always great! The service is now terrible. Our mobile order is always wrong. 3x in a row now, missing breakfast sandwiches. They then remake and it's still wrong. Was there a recent switch in ownership or management? read more

I've been to other locations before, but I like this one because it was quiet inside, and the weed wasn't too long. Also, have a nice patio where you could go outside to sit as well with or without a dog. The food is OK. I don't think I will get the salmon and cream cheese bagel again because there's only one piece of salmon and not a lot of cream cheese on my bagel. But so really great location and the staff are really nice. read more

These bagels just put me into heaven. Every Saturday you can find me at this place. Some of the best bagels I have ever had. Service is good and fast. read more

I simply love this place. My new favorite for breakfast and lunch. Talk about the service, Courtney and her staff is the best. ... Tonymike bagel breakfast sandwich is soooo good read more

Service 5/5 Quality 1/5 Full disclosure, the staff is super friendly and genuinely offer excellent customer service. However, I've had several bad experiences regarding quality every time I've been here in the last year. I love Einstein's over their competitors, so I really wanted to give them another chance. I kept trying hoping that maybe it was just a training issue or something that would be resolved, but no exaggeration, the last 8-10 times I've been there, it's been very disappointing. I felt bad complaining the first few times, but around the 5th bad visit, I finally left a review using the link on the receipt. The manager reached out personally and was very nice about everything. Although, it was a little odd that they asked me who was working and told me it was that specific employee they were having issues with even though he wasn't always there when I visit. I also haven't seen him in a few months and this is obviously still an ongoing issue (I hope they didn't fire him, because I told them what an absolute sweetheart he always is and probably just needed better training per management, but honestly, it sounded like they were already looking for a reason to get rid of him.) They also mentioned they were having problems with the oven, so I figured it was no big deal and it would be fixed. To resolve, I was offered to come in and ask for the manager so they could compensate me with a free bagel. Truthfully, it was better than the others, but after that, nothing changed. I really wanted to give them the benefit of the doubt, but it seems that this may just be the new standard. Again, their staff is great which leads me to believe that it's either poor training or a problem higher up. Issues are usually smashed bagels, toppings barely on the bagel, undercooked bagels, and very sparse cream cheese. There are only a few Einstein's left in the area, and I was willing to drive a little further and pay a little more for quality, but it's just not here anymore. Would rather go somewhere closer and cheaper and avoid the disappointment. Photos are from just a few experiences in the last 6 months. read more

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If you read my reviews you know I love bagels and Einstein Bros has good bagels. Today the avocado toast bagel caught my eye. It's described as "a healthy shmear of fresh avocado with everything bagel seasoning." What I received was nothing like the description or the photo. There was a green shmear but it was thinner than tissue paper thin and not a single chunk and I'm not sure how some of the everything bagel seasoning even stuck to it. It was beyond a bait and switch when you compared it to the menu photo. Looks like I'll be sticking with the hometown local bagel store. This was disappointing. read more

Einstein Bros. Bagels - Avocado Toast - Bagels Near Me - Ellisville, Missouri

Ordered one everything bagel. It was mauled when the tried to cut it. Employees were rude. Food was destroyed. Overall terrible experience

Thought I would preorder a dozen bagels on the App of my favorite bagel shop this evening for pickup in the morning to bring home my my out of town guest. Weird that the Einstein App won't let you preorder.... what would Einstein do? Just dropped to 1-star because all the bagels were Pre-Cut and Pre-toasted. We didn't ask for that in a bulk order of 16 bagels. We wanted these for the weekend with out of town visitors. Disappointing. read more

We took our three kids here for lunch today because they've never tried and it we LOVED it growing up. Food was good, staff friendly, but there are NO TABLES to sit at and an odd open space (there is a bartop table along the window with a few barstools). When we asked about it, we were told it was because of Covid. Really silly to not have a place for people to sit and eat. Also, the bathroom was absolutely disgusting and most gas station bathrooms are nicer. Likely won't return. read more

My husband drove 25 miles road trip to pick up bagels, schmeers and sandwiches. There was no celery in the tuna and very little mayo mixed in. Might as well opened a can of tuna. I would have gotten more tuna for a fourth of the price. Only about two tablespoons of tuna on the bagel. My husband's lox and bagel very substandard. No flavor. And to top it off how can you provide freezer bags and not think to include ties. We spent $25 today for lousy sandwiches and a dozen bagels. Doubt if we will be back. read more

Einstein Bros. Bagels - Bagels Near Me - Ellisville, Missouri

I ordered 3 egg sandwiches, they were ok at best. I also orders a half dozen bagels and 2 of the 6 were the bagels I actually ordered. Regarding the bagels quality, not very good. The bagels are very dry, no flavor at all. read more

Fast service. Counter folks were polite and friendly. Ordered two bagel sandwiches. Fresh bagels and tasted great. Not sure about all those old reviews.....I had a good experience and I'll come back. read more

They recently got rid of the woman who seems to be the best in there. They have hired slow staff who barely put toppings on the sandwiches and can't seem to keep it together unless her and the young curly haired skinny guy is there. They said she got fired and she is literally the only one who can run that place. If she isn't there the place is shit! read more

Dirty but plenty of staff. Long line, slow service. Out of eleven types of bagels before noon. We could wait an hour for some other flavors...hmmm, I think not. How can they be out of so many types of bagels? Manager here. All seem frazzled. Food tastes fine but they were so confused on who was going what. Party of two and we had three different people helping us, not efficiently. I was supposed to get chips with my sandwich but they didn't give to me. My bad for not realizing until I was done. read more

Einstein Bros. Bagels - Turkey, bacon, avocado on Asiago - Bagels Near Me - Ellisville, Missouri

First time to Einstein Bagels in a very long time. I went to Ellisville location. Courtney took my order over the phone because poppy seed wasn't available to order online. She was very professional and friendly. Best customer service. That's very hard to find these days. Thanks Courtney for your excellence! Vickie read more

This location now sucks as bad as some of the others in the area. Competition would be a good thing for this chain along with making some big changes to district-level management. How about the food? Out of stock on the kids's favorites. Food we ordered was prepared sloppily and incorrectly. Lots of residual messes in the dining room. Several items in the cold case that probably should have been retired already based on their appearance. Miserably slow to get the food out. All around sad showing when we decided to give them another shot. read more

Einstein Bros. Bagels - Bagels Near Me - Ellisville, Missouri

The best Einstein's in america. The service and speed is unmatched. My server Taylor went above and beyond and made my morning. Wow what a great store. read more

Did Albert Einstein have a brother? This universal question remains unanswered anywhere in the store, even after chowing down on a freshly-made cinnamon-raisin bagel with plain cream cheese. Simple, elegant, delicious, and sweet. If Albert did have a brother, he may be the one responsible for morphing this place into a bad sandwich deli. Let's call him Bob Einstein. Bob may need to answer for the cheap ham, lox, turkey, and bacon... ingredients that don't necessarily break the laws of physics, but certainly don't approach the speed of light. Let's just call them "Subway-like" on the scale of relativity. Normally these things taste great on bagels at real Jewish delis... but not at a national franchise where cost cutting is key to profitability. I get it... bagels just aren't enough to bring in most customers. But they're delicious and fresh because they're baked here, and if that's good enough for Albert that's good enough for me. read more

You get what you expect. Delicious bagels. They have the bagel breakfast item you are likely craving!

Good food but the service is super slow. Staff is friendly though. I don't recommend the "avocado toast" but all the breakfast sandwiches are good and the fact that they serve Caribou Coffee gets them an extra star! read more

FOOD POISONING!!! Don't get the Salmon! I got the salmon bagel Wednesday afternoon February 24th and ended up with the worst case of food poisoning I have ever experienced. It was right before they closed at 2pm. Probably not the best time to get salmon on a bagel, but I assumed that it would have still been fresh. read more

On my way back home from an unsuccessful trip to the donut shop (they were closed for Easter), I drove by Einstein Bagels and noticed their open sign was lit. With morning brain and a taste for donuts on my lips I stood there (next in line) with a deer in the headlights look on my face. The smiling ladies behind the counter were decked out in bunny ears and helped me with my order. As I was completely unfamiliar with Einstein bagels, and had no clue what I wanted, the associate taking my order was so friendly, helpful and patient. She was a rockstar in my opinion. I ended up with a 1/2 dozen mixed bagels (sliced) plus a Honey Almond shmear and a couple coffees. The blueberry bagel was incredible, it was cooked to perfection and tasted so fresh. While none of the bagels tasted like donuts, they were perfect, I'm so glad I tried them out. I wish I'd noticed the associates name, I'm so grateful for her patience with my indecision. read more

Mixed review, like any Einstein's bagels. Stopped in at 1:00 on a Sunday afternoon. Bagels and coffee were delicious. (Love their vanilla hazelnut brew!) Their sandwiches, like most Einstein's, are disappointing. I ordered a turkey wrap. After making it completely wrong to start with, the remade one just wasn't very good. Turkey tasted like the cheapest processed frozen deli meat you can buy. I enjoy Einstein's but go elsewhere for sandwiches. read more

The staff here are not prioritizing the social experience of this occupation. I don't want to be pandered to, but the man taking my order seemed entirely too rude. His frustration with external sources to myself were passed on to me for his convenience. As if being foul to me would improve his day. I just ask for a neutral conversation at best. read more

I'd never been to an Einstein's Bagels before. I did have a pretty good experience. I ordered a avocado, egg, spinach bagel on wheat. And I was pleased by that enough to order a raisin bagel with honey cream cheese. I wasn't disappointed! On the second time through the line, their order register did break down, but that was out of their control. They still managed to get everyone through the line. Maybe I'm missing something since that was my first experience there, but it seemed all right to me! read more

Great place to grab coffee with friends or colleagues. Plenty of tables of various sizes for bonding with different groups of people. The service was good, consistent and the place is clean. read more

I really used to enjoy coming here, but in the last year this establishment has gone down hill. Often times I go only for the coffee and I'm left waiting for 10 minutes or more. The employees are disgruntled and not very friendly. In fact no one has ever even said hello to me! They will often walk by with disgusted looks on their faces. Maybe the management here sucks, I'm not really sure what it is. Starbucks employees make these people look like nazis. I will go out of my way and drive 3x the distance for the Einstein on Clayton and 141. read more