I was disappointed because I contacted these people for a trip to Europe. I wanted a trip before summer so Brandon Herling scheduled me for a trip on 5/14/2023. I had to pay up front on 4/20/2023. i paid with my debit card.
I was scheduled for a trip on 5/14/2023 but was contacted a little over a week later & told by Brandon that the trip he suggested had to be cancelled for me due to hotel issues with confirmation. Again I could be scheduled for a trip on 6/1/2023. I didn't want to go during the summer which I repeatedly reiterated.
I was booked for 6/1/2023 and a few days later I was told that trip also had to be cancelled for me for the same reason. I was again asked about the summer which I kept stating that I didn't want that timeframe because everyone wants to travel during summer.
I had to contact Brandon & ask for my refund & was told I'd get a check in the mail in two to 3 weeks. I said that figures, you wasted my timeframe & now my money is being tied up. I paid with my debit card immediately because I was told I had to BUT then they are going to hang on to my money for 2 to 3 weeks, then send me a check???
I ended up booking through another company at $700 cheaper. I'll be leaving on 5/18/2023 coming back on 6/4/2022. All my tips are included. read more