Quite some time ago, I learned the hard way that it is never a good idea to - mid-run - check, on…read moreyour phone, just how many miles you'd cranked out. - The result was a terribly bloody affair; pieces of hand in my phone and pieces of phone in my hand. I'm not joking. - I still have the scar to prove it. War wounds aside, I was left with one mess of an iPhone; embarrassingly so. I struggled to read texts through the web of cracks; things got in the cracks; it was a general pain to use my phone, because of the cracks. I was reluctant to get my phone fixed for several reasons. - One: I thought it would be expensive, and two: I thought I would be without my phone for some time. This wasn't the case at all! I popped into Phone Doctorz where they fixed my phone in 40 minutes for £50. 40 minutes? That's a wander round the shopping centre, or a cup of tea in a cafe, or a quick lunch. Why, that's no time at all! So, the Phone Doctorz really do fix your poor little device in record speed. The young man who served me was really very friendly. I was quite intrigued as to how they fix one heck of a mess, so I asked. - He explained it to me and also told me that the iPhone has two screens, one on top of the other, and that's why it costs a little more to repair them. After a quick wander about town, I came back to a good as new iPhone screen. He'd kindly put on a protective screen for me and even gave me a phone case to take away. - Thank you, kind sir! My phone is sleeping off the operation, and healing up nicely, thanks for asking!

From the owner: Head over to O2 Stirling at The Thistles Shopping Centre for a wide variety of mobile phone deals,…read moreincluding top brands like Samsung and Apple. We also offer SIM cards and other accessories. Benefit from Priority’s exclusive perks, such as rewards, experiences, and early access to gig tickets 48 hours before general release. Our knowledgeable staff is here to guide you through the latest technology and help set up your new device. Experience exceptional service at O2 Stirling today.

DISCLAIMER: This review is headed under the Stirling branch as that's where I bought my phone,…read morehowever most of the content is directed at the customer service call line, which is centralised as far as I know. The only good thing I currently have to say about the Carphone Warehouse is that the girl who sold me my phone last year could not have been more pleasant or helpful and was at no point pushy or condescending the way a lot of assistants in phone shops are these days. However she did talk me into an insurance policy, which, given my terminal clumsyitis seemed a steal at £3.99 per month. Hah! As I walked out the shop clutching my shiny new purchase of 21st century-ism (my first smartphone, woohoo!) and a bag full of my insurance paperwork and such, things started to go downhill. I had been told it would take the usual 12-24 hours to connect, but that it would be likely I would be connected that evening, and if I wasn't connected after 24 hours to call them. So far, so fine. 48 hours later (I decided to exercise patience for once), I called them to let them know I wasn't connected. They assured me there was a problem that week with Orange connections, it was not their issue and that I should contact my network. So I did. And was batted back and forth between Orange and the Carphone Warehouse both denying responsibility and both being very dismissive and unhelpful (Carphone Warehouse more so it has to be said). It was a week and a half before I was connected. Not chuffed. Anyway. The only real cause I'd had to gripe about since is the lack of customer care regarding my insurance policy direct debit. I have had no end of grief with this thing. It comes off on a different day every month, it's sometimes 4 weekly and sometimes not (even adjusting for bank holidays etc) and it's been taken off twice in one month at times (3 bloody times in July for some reason). I have called them umpteen times to try and arrange this for a specific date only to be dismissed with an ''it's on the system and it's definitely on a monthly cycle''. Eh no, no it isn't pal. My bank statement is often cruelly honest with me and it tells me when you've decided to take your pennies in plain black and white. There is clearly a problem at their end somewhere and while it has yet to cause me any problems regarding a returned DD or anything of that nature, it's irritating and should not be happening. I have had refunds where it's been taken off several times, but only after long arduous debates on the landline, costing probably what the amount taken off was worth anyway. They are dismissive, at times quite rude and to be honest, I don't think I'll be wasting any time with them again when this contract expires.

I'll keep this short! When I was due an upgrade on my phone, Carphone Warehouse, (without…read morepressuring me into going with their insurance and tech membership!) got me sorted with my new iPhone and made sure I left with all my questions answered. The staff are really helpful and professional. They just made everything so simple and I left in no time, happy with my new phone! Also, you get 25% off any phone covers with your purchase.

I decided to buy an iPhone off of these guys on eBay and because of my bank there was a cock up on…read morethe payments system resulting in 3 payments being made. I called up and expressed my concerns and these guys couldnt do enough to help me get the problem solved. Once solved the phone was delivered fast and in full working order as described I cant rate these guiys highly enough and in future this is where Ill be going to buy my gear Thanks for great service guys and best of luck in the future Lee

Bought an Iphone 3G a couple of weeks ago. Fast delivery, good condition even though it was rated…read moreas grade C, screen was unmarked only evidence was scuffing to the back but a new cover soon sorted that. Would definately recommend.