Nobody ever answers the phone. I received a text message that they "will call you back as soon as…read morepossible ". Never received a call. Called again received the same text " will call you back as soon as possible" Never received a call. Finally called and left a voicemail and did receive a phone call. When I went to reschedule my appointment for cleaning was told I could get in today at 1pm or 5 months later in September. Nothing in between. I prepaid for services, biggest mistake I ever made. Also quoted dental work at a cost of 2 1/2 times the cost I was quoted from a dentist a year earlier. I hope dental cost aren't rising that quickly. I will go anywhere but here. I haven't had any interaction with Dr. Moody, he may be a great dentist but his practice leaves a lot to be desired.

My first visit to Edwardsville Family Dentistry was this year on 1/30 . I can't be happier with the…read moreexperience . From the minute I entered the foyer , I was treated very professionally and very kindly by all involved with my care . I had had my teeth cleaned and x-rayed . I'm going back next month for some work . I know that I'll be well taken care of here .

I just want to give a huge shout out to Sunset Hills Family Dental, Dr Williams & his whole…read morefreaking staff! I walked in with infections from just poor dental hygiene as a kid letting it go into my teens, as an adult now i wasnt sure what to do , i needed several extractions and i was to the point of wanting dentures and probably was going to end up getting them, he helped me with my smile and we are still on road ahead of us with my full smile and getting my teeth to complete health. But let me just say he has completely changed the trajectory of how i look and feel about myself, but how also others see me and i couldn't be more thankful. i also have severe anxiety and dentist were never my thing but he and his ENTIRE STAFF! is amazing , sweet, reassuring they make sure you are comfortable! This isnt only a shout out this is a huge thank you Sunset Hills

There careful with me knowing I have sensitive teeth. There the only place around that allows me to…read morehave and use nitrate which I why I go to them.

I ended up coming to this office after my awesome dentist retired. My wife chose it based on online…read morereviews. Dr. R. struck me as a bit of an oddball when I first met him--almost overly cheerful. Over time, though, that demeanor seemed to fade. I never felt like my dental needs were truly being addressed; it often felt more like my teeth were being prepped for future repairs. Then came a visit where he told me I needed a root canal on a healthy tooth. At the time, I didn't question his opinion, but I had my doubts. My understanding is that root canals are typically necessary when a tooth is significantly compromised. At my most recent visit, a molar cracked, and I immediately had that sinking feeling: "root canal." I was right. When I told him I wasn't on board, he simply stood there tapping his foot, waiting for me to give in. I told him I would be seeking a second opinion--and that's exactly what I did. My new dentist confirmed that a root canal was not necessary, as the tooth was still healthy. Unfortunately, that experience caused me to lose all trust.

Never again! They accepted my dental insurance which is one of the best then years later claimed…read morethe insurance company had and audit and said I was not covered at the time, even though I was and the dentist's office will not even set an appointment unless they first verify your insurance coverage. Then tried to send me a bill for it!! AVOID THEM!!

They got me in as a new patient fairly quickly. I had lost a bridge eating a piece of taffy. Upon…read morefuture inspection, my teeth had shifted and it took some work to get the fit just right. They took their time and made sure it was perfect. I would say he went over and above. I have found my new dentist and close by also. Kind of glad my old dentist closed his office.

Very thorough, friendly and I didn't feel like they were trying to sell me a bunch of stuff I…read moredidn't need done. Dr. James seems genuine, good sense of humor and very good at explaining what is going on in your mouth. I have had tons of dental work done, blessed with crappy teeth. This was one of the better experiences that I have had.

I recently moved to the area and was recommended to visit Dr. Bowman's office…read more Jill did a fantastic job cleaning my teeth and found a cracked filling that was easily fixed by Dr. Gilbreth. They explained every step as we went through the procedure which I really appreciated. I was also scheduled for a crown but I told her that I may be accepting a new position back home the next day and she said that we should wait on the crown so that if I got the job, I wouldn't have to make a special trip back - she was more concerned with not inconveniencing me than performing a procedure that would have benefitted the practice. Everyone was helpful and friendly and I would certainly recommend the Bowman Dental Group and Dr. Gilbreth to anyone looking for a great and caring group of dental professionals.

Very friendly staff and doctors who explain treatment thoroughly. Very pleasant experience here.read more

The dental procedure itself was fine, nothing remarkable. Parking was easy, and while the staff was…read morepolite enough, the real issues began once it came to billing and payments. I couldn't afford to pay the full $1,369 upfront for a root canal (even with insurance), so I applied for the Synchrony Bank CareCredit program. I was approved on the spot in the office for more than the procedure cost, and--trusting the front desk staff's recommendation--I went ahead with it. What I didn't realize at the time was that Synchrony automatically enrolls you in "card protection services" through the application. This added an extra $44 a month on top of potential interest charges. I set up the minimum payment on autopay through the app and thought I was fine, but a year later out of the blue I was notified that my credit limit had been lowered--leaving me now over the limit. Because of the recurring charge, my minimum payment no longer even covered the balance, which put me in a really tough situation. While this may not be the fault of the dental staff (I am unsure of the office's relationship with CareCredit) directly, I strongly caution anyone considering CareCredit. I was able to contact CareCredit and get a refund for the card payment services but the damage had been done and no real explanation was given for lowering the credit limit. If you have any other option, I recommend avoiding this program unless it's an absolute emergency.

Hands down, the best dental service we've ever had! The office staff is phenomenal! The dental work…read moreis top notch too!

I am at Cornerstone more often than I should. After 50 years of very bad practices on dental care…read moreand a severe case of dry mouth for the last 5 years or so, I have learned dry mouth is a breeding ground for cavities .The staff are doing their best to help me get more years of being able to chew my food. I don't remember the names of all the staff but that isn't important. They all are exceptional at their jobs. I had another 4 cavities filled today. I do have one name to share, Marcie, I informed Dr. Wilson that I want Marcie to be my personal numbing artist. I have had way too many needles stuck in my mouth over the years and lots of pain to go with them. I tensed up when Marcie came in room, she raised my lip and before I realized it .she was done. Thank you Marcie and Randall Wilson and the most pleasant staff of professional smile makers. Thank you for the opportunity to give a review.

My family and I have been patients of Dr. Randall Wilson/Cornerstone Dental for more than 2 decades…read morebecause of the such high-quality dental care we continue to receive. My reason for first becoming Dr. Wilson's patient was to get a 2nd opinion when my new dentist (at the time) told me I needed to underdo some expensive dental procedures. Dr. Wilson quickly diagnosed the procedures as unnecessary saving me a small fortune. Over the last 20 years, my extended family and I have continued to get our every 6-month teeth cleanings because most of the Cornerstone dental hygienists are top-notch putting in extra effort in removing as much plaque and tartar as possible to prevent tooth decay and gum disease. One of my favorite hygienists is Kerri because she does such an outstanding job each time. While you can't schedule a teeth cleaning with a specific hygienist, I always feel very lucky when I'm one of Kerri's patients. Over the last two years, I've had to have some expensive dental work completed to address two of my lower molars (with fillings) finally becoming brittle and wearing out (after over 5 decades of use). Dr. Wilson and his staff did an outstanding job crowning these molars, and they ended up being a much improved and well-worth-the-investment upgrade. Lastly, my family and I have always been impressed with how well Cornerstone Dental is managed, which includes patient appointment scheduling, high devotion to cleanliness and using modern technologies and best practices, procedure billings, and employee professionalism and friendliness.

Went to Innovation Dental for the first time today to take care of an issue I have been dealing…read morewith for years. The place is fantastic, the staff, the assistants, the doctor, literally everyone is great. Dr. Schillinger was great, diagnosed and took care of an issue that I have been trying to get resolved for almost 10 years. The guy is a miracle worker. Highly recommend this practice.

My wife and I have been seeing Dr. Schillinger for several years now. His office has a very…read moreconvenient location in Shiloh. It's very quiet inside and doesn't make you feel like you're sitting in steerage waiting for the Ship's Dentist to have his turn at you. He has taken very good care of my dental needs. He spends the time to get to know you and really puts his focus on the patient. His staff shares his philosophy. He fixed a major gum bleeding issue I had using a laser device and since then, I have been walking in the paths of Dental Righteousness. He accepts the TRICARE Retiree Dental Plan, but he is not in their network. Despite prodding from TRICARE, I am more than willing to pay the additional cost of Dr. Schillinger's care because the Dentist-in-a-box places (cough-Heartland Dental-cough) don't offer the same care and concern. Their dentists are not there to stay, unlike Dr. Schillinger.