The staff is wonderful. Dr Bryant is the best! I have recommended this office to many people.read more

If you are the least bit nervous about dental work you really need to visit Dr Bryant's office…read more The friendly staff will put you at ease immediately. They are efficient and knowledgeable about insurance and able to answer questions about procedures and coverage. When you get in that chair you can relax and watch tv! The hygienist does her job with care and concern for your comfort. Best of all Dr Bryant is an excellent dentist! He has done lots of work on me over the years and absolutely pain free. I have needed a rather unusual procedure to tighten up an old implant and it was no big deal to Dr Keith Bryant He is very professional and just a darn good dentist. The Covid protocols are above and beyond anything I have seen yet, including air purifiers throughout the office. If you need a dentist, go to a good one, go to Dr Keith Bryant!

Top Notch. Abby at the front desk was kind and helpful, Kendra was fantastic at explaining…read moreeverything to me. Dr. Etcheson did too and he's also conservation with treatment, which I'm completely in agreement with. They prescribed "as needed" medication in case my issue progressed over the weekend yet made he made it clear he could be contacted anytime. On my next visit appointment card, his cell number was included. Not that I want to visit him often, but it's the #1 place to go to any endodontic work!!

Dr. Etcheson did not arrive for my 7am appointment. An office person arrived and unlocked the door…read moreat 7am to let me in. I was taken to the dental chair & bib was put on and I waited. And waited. Only the one office employee and I, were there. Around 7:20am, I asked if the dentist was even in the building? No, he was not. The employee said, 'they have grandkids they help with sometimes...' I explained I would leave at 7:30am if Dr. Etcheson still had not arrived. He still had not even arrived by 7:30am. I drove an hour to the appointment to arrive on time and missed work. As I was driving back around 7:40am, the employee called & left a voicemail saying, Dr. Etcheson was there now if I wanted to come back, and that he'd just been 'a little late!' Dr. Etcheson did not get himself up and to work on time, although I drove an hour each way, only to sit there for his no-show. Even worse, he did not call himself to apologize for such poor, unprofessional behavior! Really Poor!!

Both Dentists were kind and they listened to my concerns. Office experience was good. I would…read morerecommend this dental office.

They fit me for a partial lower denture. After two adjustments my gums were bleeding and I had…read moresores all over my mouth. Tried to get in on an emergency basis but their policy is emergencies are handled between 24 and 48 hours. Went to another dentist and she had the problems corrected in 30 minutes. No more problems.

The dental procedure itself was fine, nothing remarkable. Parking was easy, and while the staff was…read morepolite enough, the real issues began once it came to billing and payments. I couldn't afford to pay the full $1,369 upfront for a root canal (even with insurance), so I applied for the Synchrony Bank CareCredit program. I was approved on the spot in the office for more than the procedure cost, and--trusting the front desk staff's recommendation--I went ahead with it. What I didn't realize at the time was that Synchrony automatically enrolls you in "card protection services" through the application. This added an extra $44 a month on top of potential interest charges. I set up the minimum payment on autopay through the app and thought I was fine, but a year later out of the blue I was notified that my credit limit had been lowered--leaving me now over the limit. Because of the recurring charge, my minimum payment no longer even covered the balance, which put me in a really tough situation. While this may not be the fault of the dental staff (I am unsure of the office's relationship with CareCredit) directly, I strongly caution anyone considering CareCredit. I was able to contact CareCredit and get a refund for the card payment services but the damage had been done and no real explanation was given for lowering the credit limit. If you have any other option, I recommend avoiding this program unless it's an absolute emergency.

Hands down, the best dental service we've ever had! The office staff is phenomenal! The dental work…read moreis top notch too!

There careful with me knowing I have sensitive teeth. There the only place around that allows me to…read morehave and use nitrate which I why I go to them.

I just want to give a huge shout out to Sunset Hills Family Dental, Dr Williams & his whole…read morefreaking staff! I walked in with infections from just poor dental hygiene as a kid letting it go into my teens, as an adult now i wasnt sure what to do , i needed several extractions and i was to the point of wanting dentures and probably was going to end up getting them, he helped me with my smile and we are still on road ahead of us with my full smile and getting my teeth to complete health. But let me just say he has completely changed the trajectory of how i look and feel about myself, but how also others see me and i couldn't be more thankful. i also have severe anxiety and dentist were never my thing but he and his ENTIRE STAFF! is amazing , sweet, reassuring they make sure you are comfortable! This isnt only a shout out this is a huge thank you Sunset Hills

They got me in as a new patient fairly quickly. I had lost a bridge eating a piece of taffy. Upon…read morefuture inspection, my teeth had shifted and it took some work to get the fit just right. They took their time and made sure it was perfect. I would say he went over and above. I have found my new dentist and close by also. Kind of glad my old dentist closed his office.

Very thorough, friendly and I didn't feel like they were trying to sell me a bunch of stuff I…read moredidn't need done. Dr. James seems genuine, good sense of humor and very good at explaining what is going on in your mouth. I have had tons of dental work done, blessed with crappy teeth. This was one of the better experiences that I have had.