The service call only resulted in the conclusion that we had to shop for a faucet. We had a…read morefriendly discussion with the service guy, Nate, so much so that most of the hour charged to us was discussion about family, etc. What he failed to tell us is that we would be charged $2.00 for every minute of friendly discussion!! If he had told us that, then we would have greatly reduced our personal chit-chat! Then when I called to have our bill reduced, they said we had to pay the full amount of $260! I do not mind the $100 for the service call and maybe ~ 10 paid minutes it took to say we need a new faucet, but I DO MIND paying 50 minutes X $2.00/minute = $100 for a friendly discussion!! I do not know the quality of their work because they did not do any. I eventually replaced the faucet myself.

I have used them in the past and they were great. I called to have a leaking Moen shower valve…read morecartridge replaced and told them I could only have them work on Tuesday or Thursday. They said they will have some cartridges on the truck and if they don't have them they will run out and get them. They gave me a 4 hour window on Tuesday to work with. They called 3 hours into the window saying they would take a picture of the valve and replace it tomorrow. Wednesday. When I cannot do it. I could have rescheduled for Thursday, but I decided to cancel and give someone else a try. Hopefully someone who values their customer's time better.

Sean was great to work with and looked at money saving solutions to my issues…read more I will definitely be calling Sean for any future issues. Thank you, Dan Whitford

Very satisfied. Very professional in and out clean and quick work. Would highly recommend.read more

My A/C didn't seem to make it through a recent collection of power glitches from a round of storms…read morewith very high winds. The lights flickered several times which was at least one time too many. Normally my Lennox unit shrugs that off but not this time. I called All Comfort Services today and they were able to send Monte A. on the same day. He's the man! All he had to do was be in the house and his aura was enough to bring that dead unit back to life! (Seriously!) He said he just checked the outside unit and it seemed to be blowing hot air indicating it was working. Honestly it wasn't working when I checked it the evening before - my aura must be old & tarnished. Like me. Good thing Monte's isn't. Just the trip charge - worth it. I've made a service appointment to get the oil changed and tires rotated on the furnaces and air conditioning unit and I'm certain whomever they send will bring the aura, too. We are comfortable once again.

One of our dusk-to-dawn carriage lights on the front of the garage was strobing and annoying the…read moreneighbors. I arranged for an inspection through All Comfort Services to determine what could correct the problem. Two electrical technicians, Devon and Caleb, came and inspected the light. They determined that the light sensor was defective and that the fixture needed to be replaced. If we bought new fixtures, All Comfort Services would be happy to install them. Devon and Caleb were personable, knowledgeable, and efficient. We were happy with their service.

I'm from the Madison area and was looking for a part for my water heater. Came up empty. I…read moreexpanded my search and a larger supplier (who did not have the part) said to give E&D a call. I talked with someone and left my information, part #, water heater model, etc. They called back within minutes to confirm they had my part (and just one of them). They held it for me and I drove down right away to pick it up. Upon picking it up, I was confused by the size of the box, so we opened it and, sure enough, the little part was in that big box - but it looked slightly different. She called "Dan" who explained how the WH models changed over the years, and the parts changed with it - and yes, it should work just fine. If not, they'd work with me to get it figured out. In short - they were right, and the part worked great. The customer service was exceptional - super nice people and very knowledgeable folks. Would totally recommend them.

I would give 0 stars. Their customer service is horrible. They had no problem charging me over…read more$1000 for an RO system less than 1 year ago. they were all nice and said call us when you want filters changed and what not. all the sudden it completely stopped sending water so we called for them to come out to service and change filters. called for 2 weeks and they kept trying to pass the call to someone else instead of just scheduling an appointment. Then on Tuesday they said someone would come out wednesday. That was a no call no show. I called again thursday and the lady tried saying it hasn't been 2 weeks. (It was). I would not recommend to anyone. I would be embarrassed if I was the owner. Buyer beware!!! call anyone else but them. You can see past reviews had basically the same issue. I normally like to support small businesses but this is one I will never call again.

Ken came and fixed the shower handle very quickly. We were so happy he answered our call on Sat…read more so he could get us in on Monday. Others just left messages and would call Monday. We needed the shower fixes ASAP. And he was at our house Monday morning. Unlike others that called back to make an appointment. So very happy with him. Thank you again Ken Jacobs Plumbing.

Avid Plumbing deserves every bit of this 5-star review. I'm a salon owner, and our water heater…read morecompletely failed in the middle of a busy workday with over 10 stylists fully booked -- it was incredibly stressful. Avid was able to arrive the same day, quickly diagnose the problem, and clearly walk me through all of my options. The owner took extra time -- even after hours -- to explain how everything worked and answer every question I had without rushing me. They understood the urgency of our situation and had the needed parts ready and installed first thing the next morning. Colton, who handled most of the service, was professional, courteous, and easy to talk to. He explained things in a way that wasn't intimidating, especially since I don't have much plumbing knowledge. In less than 24 hours, we went from having no hot water to being fully operational again. Their responsiveness, communication, and professionalism were outstanding. I highly recommend Avid Plumbing.

I had an unexpected water leak at my washing machine. I have never had the need for a plumber,…read moremuch less an emergency. From the first person that answered the phone to the two guys that came to fix my problem they could not have been nicer. They were professional and took time to explain to me what they were doing. I would highly recommend them.

Fast, efficient, cleared the clog quickly. We've used Mark's RR a few times(tree roots), it's sort…read moreof an annual thing.

polite service person but this was just for preventative cleaning of sewer line. during the…read morecleaning he broke a 6 inch blade which might cause problems in the future we're not sure. My basement stairs were damaged when he brought the machine up it pulled the paint off the front of my steps and I have bare wood showing. Due to him having trouble with the blade, I was charged more than an hour for a simple maintenance call. I would not recommend this company.

With standing water in the basement I needed help and fast. Got an early morning next day…read moreappointment with these folks. They arrived on time, were friendly and professional. About an hour later the blockage was cleared and the water drained. It could not have gone better. Fair price too.

John came to our apartment and was super friendly, communicative, and explained things clearly…read more Highly recommend!