Was called in as a subcontractor on a job. Came over for an emergency repair, cut the broken drain…read morepipe off, gave me an estimate over 3x what I ended up getting the work done. I didn't accept his bid because it was so high, he left, leaving the drain completely open for water from the upstairs bathroom to drain all over the kitchen floor below.

Don came to my house at 1am to get up some emergency water pumping from my back yard window well to…read morethe front yard. He worked quickly and smartly. Paying for plumbing emergencies is never fun, but I believe i got a fair price. I can't give him less than 5 stars simply because he is an honest, independent plumber that's willing to take the emergency jobs. I'll be looking to him for my next plumbing job.

Keith was great! I got a new dishwasher from my mother-in-law and tried to put this thing in…read moremyself, terrible life choice. After opening it up and realizing that this was beyond me, I found Keith based on a recommendation from my mother-in-law. He was everything she said and more. Not only was the dishwasher installed, but I had some inherited less than effective plumbing under my kitchen sink, he replaced the turn-offs and a few pieces of pipe that were significantly corroded. He came in, did not only what I asked, but also what I needed, was way more affordable than anyone else with incredible professionalism. He also took a look at some things in my house like my water heater. He let me know that my water heater looks great right now, though based on age I should keep an eye on it as most water heaters leak between 12 and 16 years old (mine is at like 15). He served me as a person, not as a quick job or buck. Thank you Keith!

We've used Keith Nelson plumbing for various plumbing repairs and have always been pleased with…read moretheir service. Our most recent experience was over the top excellent!! Our laundry room flooded due to a washer draining issue, they got to the house in less than 20 mins. He also replaced a few leaking valves during the visit. Great service at a great price!! We will continue to use them for future plumbing needs.

We bought an 85-year-old house and that means one thing - galvanized pipes. Otherwise known as…read moreswiss cheese, aka, going to leak and burst whenever I feel like it, aka, go ahead you cheapo and roll the dice and not replace me. I know a plumber back east and he told get rid of the "galvi" ASAP. Um, ok. So I called a few plumbers. Some were really cheap, like do the math and you wonder it takes X days and Y material, how do you stay in business? Another big shop in town was very expensive and seemed like they were adding little things here and there to the estimate. Erickson's guy, Mike, was very nice and was thorough and was clear on not needing things that the other high-priced shop proposed. He explained the residential codes to me and why I did not need certain things. He did preface that this was not going to be cheap. He walked through all the things that needed to be done and how long it took and I realized that this was going to take several days of someone working all day and knocking out walls and ceilings. This was a big project. Their estimate was expensive, but still about 15% lower than one of the other big guys in town. But, I got a good feeling about them. So I gave Erickson the work. They came in an installed pex and ripped out all the galvanized across 3 floors of my house. They did an excellent job and would not hesitate having them back in the future.

Unfortunately I have to write a negative review of Erickson Plumbing. We called about not getting…read morehot water, only lukewarm water, and the first plumber that came out said it was not the water heater and proceeded to change a cartridge in our master shower and charged us $800 for it, which is astronomical for changing a cartridge. He also broke the handle of the shower, reversed the hot and cold directions, and did not tell us it broke. The problem persisted and we continued to have lukewarm water. I called the company and they sent another guy out and he said that our handle was reversed from hot to cold and maybe I had just been using the wrong direction for hot water. Readers, I am not an idiot and know very well what direction is hot and cold in my own shower and what changed with the plumber. He didn't know what the problem was either. I called Erickson and they asked if they could make it right. I made it clear that I will not pay another dime and I expected money back if it ended up being an issue that would have cost me less than $800. They verbally agreed over the phone. They agreed they had misidentified the issue and it was on them to fix it. Erickson sent out a THIRD plumber and he looked at our water heater, said it was a pipe that needed cleaned out, cleaned it out and et voila, we had hot water so it was an easy fix. Afterwards I called to settle with them and see what they could refund me since it did end up being an easy fix and not worth a whopping $800. They refused to refund any of the $800 saying they had spent a lot of time on the issue and going back on their word and original mea culpa that it was their issue and pledge to make it right with me. It should absolutely not be on my dime if they couldn't figure out the problem until the third try and they also absolutely took me for a ride charging me $800 to begin with. I worked with them on good faith to fix the problem expecting them to make it right with me in the end since they were at fault for misidentifying the issue, not fixing it, charging me $800 for not fixing it, and breaking my handle at that. They would not budge and would not give one penny back, which is frankly horrible business. Be prepared to be taken for a ride if you work with them and pay way more than expected and gamble at even getting your problem solved, then lied to afterwards. Hire at your own peril.

Our water heater pilot wouldn't stay lit. Through Minnegasco, Champion Plumbing came to put in a…read morenew water heater for us. Austin a polite, very knowledgeable technician came to get the job done. He treated me with genuine respect. He took time to explain everything making sure I understood. When the job was done, he explained everything that was completed & how everything works. I'm surprised at how Austin made this as painless as it was. Thank you for sending him to get the job done. I'd recommend this company anytime!

Service technician Matt G. arrived at scheduled service time. Installed new water heater and hauled…read moreaway old one with no problems. Final price was what I was quoted when I called to schedule service. No up sell or add ons. Would recommend.

Always on time and many jobs completed and done well!! Does really good work! Thanks, Tonyread more

Discovered a major water leak in main bathroom. Contacted Tony's at 8:00 am. Nick, a technician was…read morein our driveway at 11:30. He identified the problem and fixed the problem in less than an hour. Nick was professional and communicative. The price was very reasonable. I am so glad I contacted a small business rather than a franchise. I would highly recommend Tony's Plumbing.

Greg came by the next day after i called him ,,as i had a minor leak on a Kitchen Faucet , that was…read morein my Townhouse here in Apple Valley....the Faucet was 19 years old....He replaced my two supply stop valves ( hot and cold) so that we could actually use the shutoffs( they were frozen and un-useable) !! I bought a Delta Kitchen Faucet, the Greydon Pull down, TOUCH type faucet-"AA" battery operated....Greg did a wonderful job and took his time, and is super friendly, and NOT in a Hurry at all....he made sure that there were no leaks prior to leaving,,and i will definitely use him in the future, vs my old standby Genz Ryan, as They are approx. twice the money for the same work....LOVE Apple Valley Plumbing Co...and wont use anyone else in the Future !! thanks Greg !!!! Dana R

Huge THANK YOU to Apple Valley Plumbing!! We had an emergency today at our home where our septic…read morewas leaking out of the cap. Apple Valley Plumbing said they could come out same day, they were actually there within a couple hours!! Other plumbers, some we have used before even, said they could come out "sometime next week".... Um, that doesn't work when you are talking about sewage filling your yard!!! It was an easy fix, but I'm still so thankful Apple Valley knew the importance and came out same day!! 5 stars all around!! Thank again!!

We thought we had a water leak in our hot water heater (HWH) last Friday. We checked into a few…read moreplumbers and decided to get a quote from Jake The Plumber. I'd read, and discovered by phone message at the shop, that I could send messages and photos for a quick estimate for replacement if needed. I sent my info and photos of the HWH currently in my home. Within eight minutes, Deb responded and asked for some more specific details. After sending all my HWH details, she advised a plumber would contact me by phone with an estimate based on my HWH and needs. That same afternoon, one of the plumbers called and left me a detailed message with an estimate and timeframe. Jake the Plumber was very prompt and responsive to my inquiries. Although we discovered we didn't have a leak (condensation due to extreme weather), we appreciated the prompt response from both Deb and the plumbers. We would consider Jake for any plumbing needs in the future for sure!!

We hired Jake the Plumber to do the plumbing work in our new kitchen. We signed their written…read moreestimate and scheduled the work only for them to no-show that day...no call, nothing. I've been calling, texting, and emailing them over the last 3 business days, and nobody has gotten back to me. This business is a whole team, not a one-man operation, so I don't know what excuse they could have. Don't waste your time with them like I did.

We have had multiple plumbers come to do "work" but it wasn't until John from Bruce Nelson's came…read morethat we finally had our issues resolved. He even noticed other water issues without me bringing them to his attention. That rarely happens in the service world these days!! He did great work and we definitely will be using their company again.

We have a Toto dual flush toilet that started "sticking" when flushed. We scheduled service, had…read moreto cancel, rescheduled and service tech evidently did not know what to do - did something to the toilet so you could no longer "jiggle the handle" to get the water to stop running - his solution was to turn the water supply off - charged $610 for his visit and canceled visit. What a joke - no references or referrals for Bruce Nelson Plumbing. Subsequently ordered a replacement part online and fixed the problem in about 10 minutes - pretty good for a retired accountant!