Customer Service needs help! Very rude and have "mean girl"…read moreattitudes. I surely did not want them touching my 15 month old puppy!! Also, they need to tidy up their fake lashes and dress code. Very unsanitary conditions as well.

He was bathe, nails trimmed. I should have stayed but I didn't. Just a gut feeling the staff was…read morenice to me. Everyone seemed to have disliked there job nothing to as said just the way they acted

They do a great job , always friendly & helpful. I'm in the store a couple times a week & have…read morenever had a bad experience.

Great variety for my 4 fur babies. Groom in Gallatin was not the greatest. Manager did offer to do…read moreit over. I just wanted to get my boy out of the store.

Fabulous people! I've had several of my rescues spayed and neutered at New leash on life a.k.a. Joy…read moreClinic. Fantastic value for your money! Definitely worth the wait. They treat your animals like your babies. Thanks NLOL! Please spay, neuter, rescue, adopt, and volunteer.

I just took my 5 month old kitty to be spayed. The procedure to get registered for the appt was…read moreall by text and email. I was given all the information I needed to comply with their very efficient process. It was my first visit to this facility. I have know it for years but was under a certain idea that it was just for low income individuals or feral animals. I had an opportunity to see my sweet friend and the director of the facility and she informed me that that is a common misconception. She said they take all folks and most animals. There are a few dog type they don't spay or neuter. They did an exceptionally wonderful job with my asshole cat. She would not wear the cone or a sleeve over the surgery. So, I just had to watch her and she did great. The wound healed great. She is still an asshole but a smidge calmer. I actually was not charged anything due to the fact that I am on Medicare, so it was a great value to me. My plan is to donate to them through their wish list/amazon. Thanks for all you all do for the animals

This place is the best. We try to make every event but they have so many we can't get to them all…read more Peaches is very picky eater and is camera shy but every time they are so nice to her. She loves their yogurt cup treats. We buy the other super cute treats for family pups (since Peaches won't eat them). They do so much for pups in the community. Besides awesome treats they have toys, clothes, and more for your pups.

I usually pop into Baxter Bailey when I'm out running errands without my dog in tow, but on my most…read morerecent visit, I took my dog in to try on coats. I was super impressed by the coat selection! We tried on a few until finding the perfect fit, and the staff was so kind and helpful. Willie loved all of the attention and treats. Aside from coats, they have a vast variety of toys, treats (including a bakery!) and dog supplies. There are even gifts for dog lovers! There's a parking lot behind the store with free parking for shoppers and plenty of street parking on the opposite side of the street.

Prompt hands on service. Very nice and helpful. Well organized space. And a nice variety of…read moreproducts.

The people here at this pet store are always so helpful and friendly, we have been coming here for…read morea few years and always provide great service. Our pets have allergies & can only have specific diets, the staff here helped me find & special order a ready made frozen diet for both my cat & dog so that I don't always have to make it myself. They offer a really wide variety of other pet foods, treats & pet supplies.

Great pricing, awesome service, good selection of healthy pet options, so glad I found them!read more

We buy all our dogs food & treat there haven't used the dog wash yet . The staff is always help and…read morego out their way to find what you need

Very helpful staff and volunteered to order dog food I needed that they didn't carry.read more

There's a girl that works there probably in her 20s acts like she owns the place She's always mean…read moreand rude. I took around 30 guppies yesterday. I tried to call owner but asked for wrong name. if he's there he will give a lil credit or change for a filter The young man is nice. He just says we will give them a good home Well she said you need to call first or don't bring them we just use them for feeders. I said well at least I didn't put them down the toilet. the chill guy was there. I said she's mean when she went to back. he said she's stressed well she's always stressed. Everyone everyone has stressed but when you work with the public, you should treat other people the way you want to be treated if you can't do that stay at home. The chill guy with the chameleon is nice. I usually get along with everyone. I guess she thinks she owns the place. It must be the owners daughter and she thinks she knows everything about everything.