Professional, competent, great personality, highly recommend technician Quintin Madison.read more

Unfortunately, I feel gouged and taken advantage of by Keep Smiling and won't be using them again…read more Short version: they charged me over $400 to cap an already exposed PVC line. I had a water line burst during the recent storm. I shut the water off and located the line break in my garage. I removed the drywall to expose the pipe and cut it above the break. I would have capped it myself but I had to leave town for work, so I had a friend meet the tech so that he could simply cap the line off and I would address replacing the line at a later time. The tech called and told me their book price was $615 for external line repair, but this was internal PVC pipe and not really a repair, so he would call his manager and get a more appropriate price. Unfortunately, he proceeded to do the work without clearing the new price with me, which was still $515. I called around and checked with two other plumbing companies on their rates for the same work of capping a line and they quoted ~$200. I called Keep Smiling and was able to get an additional $100 off the rate, but it was still quite high. I paid over $400 for someone to cap a line that was already exposed. The tech was at my house for 40 minutes and spent less than 15 minutes capping the pipe. He was very friendly, as was Amy at the call center (why I gave two stars instead of one), but this just wasn't handled appropriately. I don't appreciate getting gouged. I still need to have the line repaired, but they lost out on that work and any future work.

Came in and repaired a copper pipe that had been leaking in our kitchen. Very reasonable pricing…read more(had multiple quotes much higher) and fast job. Would definitely recommend.

Barry is very knowledgeable and professional. He responded quickly to our request for a plumbing…read moreissue and provided great advice and service at a very fair price.

As most of you know, it is rare that I give a five star rating. But this company, Aaron Plumbing…read morewith headquarters in Suwanee, GA, was probably the most responsive and professional service I've had in a very long time. My water heater decided not to break on Tuesday evening, and I needed someone to come out and see what went wrong. It was roughly around 630 at night when I realized I had no hot water, so I Googled hot water repair services within my community. I called two plumbing services that were "near me" and both services told me I was out of their servicing zone. So I reached out to my neighbor and he gave me Aaron Plumbing's information. Now, but this time it was around 8:30 PM, but I still pick up the phone and gave them a call and a lovely lady answered the phone immediately. Unfortunately, I cannot remember her name, but she was remarkably friendly, efficient, and knowledgeable, and she went ahead and looked at the schedule for Wednesday. She told me that she could have a plumber out to my house between 8am and 12noon and I was excited that she was able to fit me into their very busy schedule. The young man, Tom Page, that came out Wednesday morning was also very kind and efficient. He was able to tell me that my water heater, which was the original to the house, would no longer be working for me, and that I would need a new one. I actually knew that I would need to replace my water heater at some point in time when I bought my home in 2019. But, as always, it's a disappointment even though you know it's going to happen. Tom actually had the correct water heater on hand and within a couple of hours had my water heater completely replaced. You'll see through the pictures below the old unit, and the new unit. When Tom was done with the installation, he walked me through exactly what he had done, he showed me pictures of what had been, and what was now fixed or replaced. We also had a great conversation on how to purge the silt in the bottom of the tank, once a year, to maintain the good health of my brand new water heater. I would certainly recommend Aaron Plumbing to anyone in the northern Cumming area of Georgia, because Dawsonville plumbing and other plumbing facilities located in Cumming, GA do not service my neighborhood.

Needed a leaky water main replaced, 40 feet from meter to the house. The Aaron Quote I got was…read more$4200.00. When I told the tech I had a cheaper quote he started to sound like a used salesman, dropping the price by $400.00. I used another licensed plumber and they replaced the same footage in addition a cutoff was replaced in the garage that was not in Aaron's quote all for $1450.00 with a warranty. So glad I did not get taken by this company, buyer beware. So glad mine was not an emergency so I could shop around.

This was the best experience ever from a plumber!! He was CLEAN and extremely pleasant. I called…read moreat 5 pm and he was at my home at 6:30pm! I was given an estimate and be stuck to that price!!! I was SO nervous about hiring a plumber but not any longer. If I need plumbing service again, I will definitely call Sloggy!!!!! Oh yea, there was no mess afterwards!!! He even cleaned up behind himself!! Thanks so much! Tenita

I hate leaving bad reviews, but I had to tell everyone about the worst plumbing experience ever had…read morewith...Sloggy Plumbing. I had two small leaks under two different sinks. One was due to an icemaker connection. One was due to a fitting under another sink to the cold water. The part to repair the leak under the sink to the cold water, at Home Depot is $12. To repair the line that went to the ice machine, required the pipe being cut and fitted with a pec pipe clamp with a new cold water connection. Both parts under $35. To do this, you needed to turn the water off at the main. Literally taking under five minutes to turn the water off and let the water drain in the sinks so that there was no water to leak while the repair was being done. I had to make a doctors appointment, and had asked for a 30 min heads up in order to be able to figure something out. He showed up quickly and gave no warning as I was walking out the door for the appointment ( my wife was off and would help me). If you know how hard it is to make an appt with a doctor, you know the frustration. I had to reschedule and miss my appointment as my wife would have been bulldozed by the BS. This appt was the reason I was off. The person who showed up at my door, said that no one ever told him to make that phone call. He was friendly and I was friendly. I noticed his boots were dirty with dried mud. I did not ask him to remove them. He should've worn booties, which most repairman carry with them when they enter a home. It's just common courtesy. I was told it would cost $85 for them to make the repair call, and the $85 would be applied to the repair cost. The plumber that showed up gave me a quote of $250. It was excessive, but I was stuck.. and that's the position we were in. Either you pay $85 for nothing or you pay $250. It's almost like ransom. When I asked him if there was any movement in the price, to a reasonable $200, he said no. He didn't even want to make the call. I had to agree to it because it was a waste of time and I needed to get to my appt. When he wrote up the agreement, it was $360 now. I said how could that be $360? We were just talking about $200, and we had already agreed to $250? When I looked at the work order, he had incorporated the $85 service fee on top of the 250, and the charges for the parts, which were exaggerated to bring the total to $360. When I caught the "error", I said I thought the $85 was supposed to be added towards the price of the repair.. if I did the repair? Then he played dumb, well let me call in and find out. And they brought it back to $250 all inclusive. Again, his response was.. I didn't know, no one told me. That's the second time he said that to me in the same conversation. How could you not know that there is an $85 fee that goes towards the repair when that's your job to know that? I never once raised my voice to that man, and I specifically said to him ...I don't blame him for the crazy pricing. Settled, I signed the agreement for the work at $250. And THAT was ridiculous. He had to go to the store to buy the parts at Home Depot. Which I find quite hard to believe that as a plumber you don't have basic things inside of your truck. I WAITED 2.5 HOURS FOR HIM TO RETURN. I had an appt that I had to get to ...and I would now miss it because of their childish game of NOT COMING BACK while having me waiting 2.5 hours. NOT EVEN A PHONE CALL!! I called the "company" several times. No one picked up the phone purposely, as it's a cell phone business. I finally sent a text to the owner that I was leaving negative feedback. His response was, they decided not to do the repair, because of the way I treated the repairman. Imagine...a $110 mistake on top of an already outrageous quote, Then GHOSTING the client after being caught ripping them off... "accidentally". Why was I being punished for their "error"? They were caught trying to cheat me and were mad they got caught! It seems that ripping people off has become the norm for lots of trades. There's always a scam it seems. I WOULD NEVER recommend Sloggy Plumbing to anyone. I did not embellish anything. I related EXACTLY what happened to me. Can you imagine a business being so unprofessional as to just disappear in the middle of a job that they signed onto? They left the cabinet doors open, lights on, and they left a person waiting 2 1/2 hours!! If you use Sloggy Plumbing ...you are taking a gamble. They're a joke! STAY AWAY FROM SLOGGY PLUMBING...Find a respectable and honest plumber that will treat you right.

Tom came out and fixed my water pressure issue and my really leaky shower upstairs in my house…read more Reasonable price. Explained everything to me. Great guy. Knows his business. I'm going to have him out in July to install a Water Circulation pump on my hot water heater. So the other end of the house will get hot water faster. So I don't waste so much water. Thanks Thomas.

Called for emergency service. Mr. Whitaker came over right away. Fixed the problem and was…read morereasonably priced. Very happy to get someone who was knowledgeable, professional, and reasonably priced. I highly recommend him.

We have been working with Blue Skies Atlanta Plumbing since the company began. BSAP has replaced…read moreall the toilets in the home, purchased in 2021 as a resale. Ran the gas line for the Weber grill, repaired the leak in the slab near the water heater. etc, etc. We do not call any other plumbers. Most recently, Kevin was out to help with a slow draining master shower drain. He was on time, courteous, professional and got the job done quickly. Thank you, Kevin for a great job and thank you to Gareth Evans and all of the BSAP team. I highly recommend them. Larry DeMarcus

We needed a new hot water heater after our sprang a slow leak. I called Blue Skies and the sent…read moresomeone out the next morning. The technician was patient, very knowledgeable and gave no pressure. The price was in alignment with other quotes I received. Once I signed off on the quote, I was surprised that the technician started work right away. I thought it may take a week or two before it could be scheduled. The technician was polite, professional and worked fast. At the completion of the job, he took time to explain all of the features and answer my 3,546 questions. I'm excited to have found a trusted plumber that's local to my neighborhood. I highly recommend.

Service was great and reliable prices, plus he uses good quality materials, I definitely recommend…read morethis company to my friends and family.

I would recommend this place to anyone I know. I had an energency leak on a Friday night after 5pm…read moreand they came within 20 minutes of my call. They did a great job and found the leak and repaired the pipe for a great price. It's also a family business which always makes it better to use.

I have used Mike's services for over 20 years. He is very thorough and his work is always good…read more Not only he does great work, he has trained other people. He is a no-nonsense person and his work is like that too: no nonsense.

High quality plumber. These guys are awesome because you will never get a surprise bill. They tell…read moreyou what you will pay before the work is done. Mike and his helper are polite and professional.