Dimetrio came out on a Friday evening and fixed our hot water heater! He was friendly,…read moreknowledgeable, and extremely professional! Very glad we called Roto-Rooter. Great value for the cost.

I went back and forth about writing a review. I have two babies with disabilities. I had this…read morecompany repair a leak, which cost me $2500. I paid it with no hesitation. Months later, I had an issue with rainwater leaking into my basement. I called another plumber and was told the area needed excavation and proper sealing. I called Emir since he did the repairs; he came and temporarily fixed the issue. The rain prevented him from fully repairing the problem. Emir said he would return to repair the work correctly once the rain stopped and everything was dry; he even took ownership of the faulty work. However, it's been two days. He said he would come but hasn't come or called. I am agitated. I understand scheduling conflicts; what I don't understand is not communicating and scheduling me accordingly so I can get this repair done. I don't do people wrong, and I don't dishonor people. I am not sure why this is happening to me and why he will not come to get this repair done so I can have a safe home for my babies. I want this issue fixed; that's it. No trouble no harm.

Josh was professional, honest and personable. He diagnosed the problem and even after I had signed…read morea more expensive estimate, when he found the problem could be solved for less he let me know. Fast, efficient, and extremely knowledgeable. Highly recommended.

Do yourself a favor and NEVER use this company…read more The tankless water heater descaling service is a SCAM! My water heater kept giving error code of blockage, and I had to reset it every other day. The tech Anthony recommended descaling. I was charged close to $900 for diagnosing the water heater and descaling it. It only took him 5 min to set up the descaling, the rest of the time was just waiting for the heater to flush itself. My water heater gave the same error code the same night. I called Plumbing Express again. Another tech came, he said he couldn't find anything wrong, he said maybe due to strong wind. He just hit the reset button, which I knew to do it myself. I called Plumbing Express again. This time they didn't come, and gave me $2,000 quote to repair the piping and all that. I debated for a long time between repairing and replacing the whole system (my system was only 5 years old). I decided to call another plumbing company for second opinion. They came and found the inlet water filter being extremely dirty and blocked. They cleaned it, and now my water heater is working like new again, and the new plumbing company charged me less than $100. Cleaning the filter was supposed to be part of the annual maintenance descaling that I paid Plumbing Express to do, which they obviously didn't do and I paid $900 for. They even mis-diagnosed and wanted me to fix the whole plumbing system for $2-3k. It is insane! Another issue was during the first appointment of fixing my water heater, I also asked Anthony to look at my shower faucet because it didn't control temperature very well. It was working fine besides the temperature part. He unassembled it to look inside. He said the cartridge needs to be replaced. He had to look for it and would call me back. Anthony put the shower faucet back. The same day when I used the shower, I turned the faucet and it fell off. It was very obvious that Anthony assembled it incorrectly. He came back and couldn't put it back because the parts inside broke already. He said he would call me back about replacement quote. Never called me back. I had to call office multiple times. After that, they said the faucet is too old, there is no replacement part, I would have to replace my entire master shower system. Not only Plumbing Express didn't fix my shower faucet, they completely broke it. They turned a simple problem into something they would cost me tens of thousands of dollars to fix. Now I'm still living with my faucet broken off and still trying to figure out a way to fix it without breaking my bank.

Peter was very knowledgeable and professional. He provided the service requested in a timely…read moremanner. I will definitely call him again for other plumbing issues. The cost was reasonable for the work he did.

We had a Failed shark bite past the gate valve. Peter came and in no time assessed & replaced the…read morepipe and also educated us on what went wrong and what to look for in the future . He was beyond professional , extremely organized, and prompt from the moment we called to his arrival . Very satisfied with the service his efficiently and his knowledge. Would highly recommend Smart Plumbing.

As luck would have it, housesitting at my in-laws house and the toilet begins to leak. My wife…read moregets online and finds Alliance Plumbing & Drain and is pleased with the reviews she sees. Reviews cite promptness, neat employees, clean work area and ease of doing business with. I sent a query thru Yelp! to get the contact started... Dimitri answered the phone, he was very professional and fair. Said he would have the supplies and staff at the residence by 2pm. At approximately 1pm Daniel and Alex show up. First off, great guys! Even tho the temp is currently ~42° they both insisted on removing their shoes before entering. At 2:30 they were done and the work area was 100% clean as if they had not even been there. There was no special "add-on" fee for same day service, pricing was fair, employees well trained and extremely professional. I highly recommend Alliance Plumbing and Drain!!

These guys are the best in town! It's hard to find a company that you can completely trust. Great…read morepricing and top notch service.

I discovered I had an underground water line leak when I noticed my meter was still running with…read moreall the water shut off inside the house. My usage had spiked from about 9,000 gallons a month to 27,000 gallons. There was a pool of water in my front yard and I even had ducks showing up, which should tell you how bad it was. I reached out to a few plumbers in the area and Arrowhead was one of the first to respond. Derrick, the owner and a Master Plumber, came out to assess the situation. He was upfront about all the options, from a patch repair to a full line replacement, and explained the pros and cons of each without pressuring me into anything. He always took my opinion into consideration. The estimate was fair and clearly written. He sent the invoice via both text and email, and offered multiple ways to pay. The crew showed up on time Wednesday morning. They finished at a reasonable time, which seemed quick to me for a full water line replacement from the meter to the house. The workers were all really nice and professional. Before he left, Derrick was very thorough. When the job was finished I was excited and ready to use the water again. I tested everything and it was working as expected. It would have been easy for Arrowhead to just pack up and leave at that point, but Derrick took the time to make sure I was well equipped to check pressure and plumbing in my home. He actually found that I had toilets that needed to be rebuilt and were still running water. I had no idea they were leaking or even how to check for that. He made sure I was a more informed homeowner before leaving. I highly recommend Arrowhead Plumbing. Top notch company with amazing customer service. Derrick is knowledgeable, honest, and genuinely cares about taking care of your home. I expect to use him for any future plumbing needs. If you're in Gwinnett County, call Arrowhead.

I was assigned Arrowhead Plumbing through Cinch Home Services warranty to replace a leaking water…read moreheater. The plumber demanded over $1,000 in non-covered costs, claiming all the extra work was required by Georgia building code. When I asked for specifics on the code requirements, he refused to provide any. To ensure I wasn't being overcharged, I brought in another plumber for a second opinion. The second plumber showed me that most of the items I was being charged for weren't necessary, and the legitimate out-of-pocket cost should have been around $350. I attempted to work through the warranty company to adjust the charges, but Arrowhead Plumbing then refused to do the work at all. Cinch Home Services also refused to validate Arrowhead's demands or let me work with a different service provider. This experience has been frustrating, to say the least. I strongly encourage others to avoid Arrowhead Plumbing and Cinch Home Services and look into the complaints filed with the Better Business Bureau if you're considering using them.

Owner allows his employees to endanger other people on the road for "emergencies". Driver blew…read morethrough a stop sign at 30mph+ right in front of me from a side street. If I hadn't been paying attention he could have caused a serious accident. Owner told me to mind my own business so though others may find this enlightening. Maybe be a nicer guy

There was a high-pitched squeal that seemed to be coming from several different toilets whenever…read moresomeone flushed one in the house. James came out and accurately diagnosed the problem and quickly and efficiently repaired it. A week or so later, we had another unrelated plumbing issue, and he came out and fixed that problem too. I highly recommend Holland Plumbing, and I'll definitely use them again for future plumbing needs.

Jaime sent Nathan out today to find the problem of not having power in 1 bedroom after we had them…read moredo almost $17,000.00 worth of work last month. Nathan came out and found the problem with the power and was very professional and fixed the problem.

It was a breeze setting up the appointment. They were even able to see me sooner than my scheduled…read moreappointment time. Antonio came out to look at the AC unit and told me that the repairs were expensive and I was better off getting a new unit. He gave a price for the repairs and even destroyed a hornets nest for me. When I told him I would be interested in getting a new unit, he was able to schedule a tech to come out the same day. This time, Will came and looked at all the rooms and the layout of the house. I told him what my plans were for the house and he gave me three different quotes to choose from, all included some type of duct work. Both technicians provided pics and explained everything in a way that I can understand and answered all of my questions. The service was superb!

Donny at Anthony Wimpey Plumbing is the best plumber there is... we have used him for a number…read moreyears. He has handled very big projects like fixing a big leak in our water main and replacing the line to replacing our disposal. He will fix or do anything no matter how big or small. He is always professional, on time, extremely knowledgeable, very efficient, kind, and very trustworthy. I wish everyone knew about him because he is the best plumber there is. I wouldn't hesitate to call him for anything. I am grateful that the company is reasonable in pricing and easy to get ahold no matter what time of day. Thanks Donny and Anthony Wimpey Plumbing!

From the owner: There are three sounds guaranteed to make you pick up the phone to call for an emergency plumber…read more "Drip, Gurgle, Splash." When you hear sounds like this coming out of your kitchen, bathroom, water heater closet, or laundry room, you know you've got a problem that won't wait. The last thing you need is to call around, desperately seeking plumbing services, and then have to wonder whether that plumber will actually show up. At Anthony Wimpey Plumbing, our three decades of experience have taught us how to fix any problem your plumbing might have. Essentially... If water runs through it, we can fix it. Not only do we show up when we say we will and know what we're doing when we get there, all that experience (plus our long history of training other plumbers) has taught us how to help you before we even roll up to your home. When you call for emergency plumbing help, we can talk you through some initial steps to help stem the tide of trouble you're facing from a leaky faucet, leaking toilet, leaking water heater, or whatever else is spewing water (or sewage.) into your home. We'll help you get the water turned off to minimize damage until we get there. We've also learned something that's even more important than toilet repair, sewer cleaning, or water heater installation... how to treat people right. As we see it, our real business is customer service. It just takes the form of solving plumbing problems to make our customers' lives easier...

Quick response time, good communication, honest, prompt, professional and friendly. Would use them…read moreagain.

GE dishwasher repair Dmitry was great, he was respectful, on time, the quality of work was great,…read morevalue for the money, he didn't try to overcharge. I will definitely use him again and I will highly recommend him.

Rapid Response Plumbing helped us to recover from a septic system that backed up and overflowed…read moreinto my office. They came on short notice and did very good work.

We had a major issue with our main water pipe coming into the house. For months our water bill was…read morehigh and we finally discovered there was a leak that became a flood. I called Rapid Response, and they sent out Luke Sobus to take a look at the issue. He diagnosed the problem, and then he said he could get the job done today. Keep in mind he arrived at our house around 4:45 PM! Sure enough, everything had been addressed when he just wrapped up. Paperwork signed and payment completed, he was friendly professional and thorough. Luke helped us out of a jam, since we had no water running all day. Much thanks to Luke and the team at Rapid Response! Super grateful!!!