We cannot say enough kind words about the design and workmanship Dennis McAllister and his staff…read moreput in to make our kitchen remodel the success we and our guests view it to be. Not only did Palm Desert Kitchens install state of the art kitchen cabinetry, they assisted in the selection of our modern appliances which fit in perfectly with our decor. Dennis personally assured us that at project completion all fine details would be completed to our satisfaction. In this day and age, it is nice to find a contractor who not only keeps his word as to the quality of his work but did so on budget. Sue & Irv

I have worked with many remodel and kitchen cabinet companies. It would be very hard to ever find…read morea company better to work with than Palm Desert Kitchens! Great service, great products, Dennis is a genius and takes customer service very seriously. Just a great experience, we have worked with them now on two projects for our homes. First class service, project completion.

Octavio and his team at ORD did a great job renovating my very outdated home and bringing it into…read morethis century. He was personable, calm and listened to everything I wanted, and whenever questions or unexpected issues came up, he always had smart, thoughtful solutions. Almost every surface was touched, and the finished result is beautiful. I receive so many compliments on it. Thank you ORD.

Just when I thought things couldn't get any worse, he screwed up with my kitchen hood install…read more One foto is of my entryway wall which is on the other side of my kitchen. He told me it's usable for now. Why did he tear thru my wall to my entryway? But what's more important is why he didn't tell me what happened?!

Hallie the manager is back from OC, and he saved me a nightmare…read more He identified my faucet from a picture I text to his cell he gave me, as I lost the paperwork and it is seven years old and dripping. Hallie matched it up in about 5 minutes, and text me back the model number and another picture that matched. At no charge, Hallie is sending me not only the cold cartridge but the hot cartridge's as well, for my plumber to install. These cartridge's if I had to purchase are $80.00 each. Hallie knew there is a good warranty and he had them in the showroom stock in Rancho Mirage. Hallie is the epitome of great customer service, and after 30 years in the industry, I never need to look online again for anything I need to change or add in my home appliances, renovation and lighting. Jacqueline B Homeowner in Palm Springs

We purchased a dishwasher through the Ferguson Home showroom in Rancho Mirage. The initial sales…read moreexperience with Gayle was fine. Where things fell apart was after the sale. When I had follow-up questions regarding delivery timing, I left Gayle a voicemail that was never returned. Someone else from Ferguson did eventually call to schedule delivery, which was appreciated. However, the installer Gayle recommended also failed to return calls. When I reached back out to Gayle to ask for an alternate installer recommendation, I again received no response. I don't understand how this level of follow-through is acceptable in a sales role, especially after the purchase has been made. If you're comfortable chasing down answers on your own, you may be fine -- but don't expect proactive or even basic post-sale communication.

Beautiful high-end store. But shopping there is frustrating…read more If you're shopping for, say, a refrigerator, most of the high-end brands are scattered around the store so you can't compare them side by side - the store is so big that you have to ask where they are, by brand name. And when we asked the salesperson for something comparable to what we were looking at, hoping maybe for a brand we hadn't considered, they weren't very forthcoming - do you have Subzero? Do you have Kitchenaid? etc. If we couldn't think of a brand name off the top of our head, it wasn't suggested. Prices are not displayed on many appliances - we had to ask, and the salesperson had to go look it up each time.

Purchased a Sub Zero built in refrigerator. My salesperson Alex Lamoureux could not have done a…read morebetter or more professional job. He listened to what I was looking for, did not pressure me and handled all my questions with ease and patience. The delivery and install was perfect and Alex even helped with my rebate. I could not be more pleased and highly recommend this business and especially Alex.

I walked in to the Ranch Mirage, Ca store and was quickly greeted by a smiling Berenice Rodriguez…read more I told her what I wanted and she found it online and then showed me the one on display for comparison. She stayed with my budget as I had asked. I appreciated that she was very patient with all my questions and didn't try to pursuade me to spend more than what I was comfortable with. She was professional, knew her product, and most importantly she made me feel comfortable in my purchase. I will recommend Berenice to others.

Our Kitchen Aid fridge again froze up behind the meat drawer. Apparently a well known defect in…read moredesign on this French door model. Frustrated on a Saturday and no technician available we decided to look for another brand and far better history of problems. After consulting with Chat GPT who took a deep dive into customer satisfaction, we went to pacific Sales in Rancho Mirage and met Berenice who showed us a number of alternatives and features including the FrigidAir which we selected after consulting Chat on that model number. Berenice was most helpful from beginning to end of the transaction, listening, laughing, supporting our concerns. Overall a great experience. ! At chat's recommendation we got the 5 yr warranty since heat, power outages, and weather variations in Palm Desert are a greater concern than more temperate locations. Thank you for your assistance Berenice.

The Michaels are an outstanding resource for creative design assistance, furniture, fabrics, window…read moretreatments, carpets, accessories, etc. And they are great guys too. Our relationship began with the purchase of floor samples (sofa and chairs) for a mid-century modern home we had just purchased and for which we were poised to start an extensive update. We also had no furniture for the house. Michael T. personally managed the delivery and vulunteered to help us with paint color selection. We made a great decision with his assistance. The assistance morphed into retaining the Michaels to work with us on the floor plan and acquisition of furniture, carpets, motorized blinds, etc. for living, dining and TV rooms. They stayed within our budget, were respectful of our wishes and needs, color and fabric preferences and we are thrilled with the end result. The outcome is very consistent with our mid-century modern home without being excessive and provides for comfortable daily living too. We ended up with exactly what we wanted: a great neutral palette, with different textures and fabrics, that really made our extensive art work pop. One of the Michaels' strengths is access to vendors who will semi-custom make furniture and who will work with the customer's own fabric. The result is one-of-a-kind pieces at furniture store prices. This how they gets a Big Bang from a customer's budget dollars. We continue to use the Michaels. Just recently we had them make custom lamp shades for two vintage lamps. The result with their design input: fantastic. There's no doubt that our personal and professional relationships will continue.

We bought a couch from the Michaels last year. We were disappointed after just one night. I called…read morethem and they came over, took the cushions and put more stuffing in them . It helped a bit but still looks awful. I have contacted them several times and they do not respond. I feel they should take responsibility for fixing the cushions

Came in today with my contractor pick out slabs for some projects we have going. We were greeted…read moreby some rude guy with his collar popped dressed like he's stuck in the 80's. He made a snarky comment and rolled his eyes. Take your business elsewhere. There are plenty of other businesses that will treat you kindly.

Amazing place and great service. They were patient, knowledgeable, and professional. Their counters…read moreare top notch and we can't wait for them to be installed.

The owner has great customer service and a huge variety of Kitchen gadgets for sale…read more Chef AJ does cooking demonstrations here. I signed up for the email list. I'll come here again someday.

Wonderful, comprehensive selection of everything you need and plenty of things you don't (but now…read morecan't live without). Gadgets galore! Staff is super friendly and The Store itself is beautiful. There's also a whole coffee section. Please shop here before you buy on Amazon!

We are absolutely in love with our new cabinets! Our original cabinets were circa 2002 with a dark…read morestaining done about 7 years ago. The dark stain was wearing off in spots and they were just starting to bug me in general. Rich came out right away to take measurements and discuss their product and options. He answered all my questions and had the estimate to me the next day. Originally was given a start date of 3-4 weeks out but then they asked if they could start early due to delays in other projects not being ready for them. Jesse did the refacing work at the house. He was amazingly conscientious masking off the kitchen and laying down floor protectors. The actual work took 5 days between the kitchen and master bath. Everyone that has been over to our house has been so impressed with how great the cabinets look. I'm so glad we chose Precision!

Great service and good value. Dominic was incredibly responsive and very helpful with design…read moresuggestions. Work was performed quickly and the finished project made our kitchen dazzle. We highly recommend Precision Cabinets.

Carlos and team were excellent. Friendly, professional and they care about making things look right…read moreand the customer is happy. Denise is great at communicating and follow up. She did a great job estimating the job and providing options that met our needs at a reasonable price. We are very happy not only with our new flooring but the experience with the people, which is equally important to us. Thank you.

Excellent communication, options, samples, measuring, and pricing. We have not ordered yet but very…read morehappy with the service so far. We are looking forward to doing business in the new year.