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    Edmond Hyundai

    2.3 (319 reviews)
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    Reviews With Photos - Edmond Hyundai

    2026 Hyundai Palisade hybrid calligraphy, Sapphire blue
    Kelly M.

    Jacob and Rebecca were awesome! Excellent car buying experience. Yes they tried to sell us some extras, but with a little pre-work you can understand what is value-add and what is not. As others have noted, I also find the website pricing presentation confusing, bordering on misleading (albeit unintentionally, in my judgment). The "dealer discounts" line is a summary of the POSSIBLE discounts you MIGHT receive if you qualify for every single discount. But that's not at all what it looks like. On the surface, it LOOKS like their car is $4k less than the other dealers, with the possibility of further discounts. I disagree that this rises to the level of "bait-and-switch", however.

    Ppi results 2
    Trent S.

    I was a serious out-of-state buyer for Edmond Hyundai's 2019 Porsche Cayenne Turbo, VIN WP1AF2AY5KDA81705. I was financed, communicating directly with the salesperson, and prepared to move forward pending a Porsche pre-purchase inspection. The Porsche inspection materially changed the transaction. Porsche Oklahoma City documented major issues including A/C blowing hot with a leaking evaporator, coolant pump leakage, belt tensioner oil leakage, front tires at 4/32 with alignment needed, and rear brake wear. The Porsche repair estimates shown to me totaled well into five figures. When I raised these findings, the dealership minimized the Porsche inspection and suggested Porsche was just trying to make money. A sales director also pressured me by saying many other people had called on the vehicle and that it would be put back on the market if I did not buy it. My concern is not that a used vehicle had issues. My concern is that this vehicle was being actively marketed as retail-ready, and when a Porsche dealer inspection documented significant repair needs, the response was pressure and minimization rather than transparency. I chose not to proceed. Based on this experience, I would strongly recommend that any buyer of a high-end used vehicle from this dealership obtain an independent manufacturer-level inspection before purchase and review all findings carefully before relying on the dealership's used-car inspection or warranty representations.

    @notbeigebabe

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    1 month ago

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    Emily T.

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    2 months ago

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    Emily T.

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    22 days ago

    Billy was amazing during our car buying experience!!! 10/10 would recommend to anyone who is in the market for a new or used car!

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    1 month ago

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    2 months ago

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    4 months ago

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    2 months ago

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    17 days ago

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    9 months ago

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    2 months ago

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    4 months ago

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    7 months ago

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    4 months ago

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    2 months ago

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    4 months ago

    Perfect experience! Our salesmen Lucas and Will were awesome as was everyone we worked with. Thank you!

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    2 months ago

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    5 months ago

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    2 months ago

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    2 months ago

    Internet price for Hyndai Palisade was $51,200. Dealer (Lance) gave me an out the door price of $66,994. Almost $16k higher than advertised.

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    1 year ago

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    9 months ago

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    6 months ago

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    10 months ago

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    6 months ago

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    8 months ago

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    4 months ago

    TJ was super helpful and helped me find the best fit for our family! He was very responsive and answered every question I had

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    Page 1 of 8

    Ask the Community - Edmond Hyundai

    Review Highlights - Edmond Hyundai

    I just wanted to express my gratitude on how awesome Edmond Hyundai made our car buying experience yesterday.

    Mentioned in 14 reviews

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    Metric Motors

    Metric Motors

    3.7
    (25 reviews)

    I have a 2006 Chrysler 300 with 312K miles on it and I've never had a better experience anywhere I…read morehave taken my car. Audra and Sam were so accommodating, familiar and knowledgable. They made sure to keep me in the loop, explain to me exactly what was going on, and walk me through their process before moving forward with anything. It was nice to know what I was getting into before committing and knowing that my car was being well taken care of. My vehicle is running strong and smooth and I am so grateful for their service. Thank you so much! I'll make sure to come here from here on out.

    I've taken some time before writing this review to reflect on my experience and be as fair as…read morepossible. A few weeks ago, I reached out to Metric Motors for a quote on replacing the CV axle on my Volvo. The dealership had quoted me $2,800, and a second shop quoted $1,100. MM gave me an estimate of approximately $900. I fully understand that without seeing the vehicle, final costs can change, but that wasn't the issue here. MM told me they couldn't get my car in until the following Friday, which was later than the other shops, but to save a few hundred dollars, my wife and I rearranged our schedules and carpooled that week. We had a trip planned for the weekend, so the timing mattered. We dropped the car off right when MM opened. Later that morning, we received a call raising concerns about a possible severe oil leak. That alarmed us, especially since we had just had an oil change the week prior. We were also told that the technician didn't see any grease indicating a CV axle issue. I expected a follow-up call with more detail. When the representative called back, I asked about the oil situation. He said the leak didn't appear to be significant after all, but if I wanted to get a more complete diagnosis, I'd need to bring the car back another time. That was frustrating, especially since it contradicted the earlier statement that it might be a serious issue, and it implied another visit and additional cost. During that same call, I was told they hadn't yet driven the car. Once they finally did, the technician confirmed the car was shaking, just as I had originally described. That's when I was informed the cost of the CV axle repair would now be $1,600. I asked why the price had nearly doubled, and the representative told me the original quote had assumed aftermarket parts, while this new quote was for original parts. This wasn't disclosed at the beginning, and I wasn't given options to choose between OEM and aftermarket parts, as other shops have done. It felt misleading. When I voiced my concern, I was met with indifference and told I could just come pick up the car if I didn't like the price, no apology or acknowledgment of their communication breakdown. We needed the car that weekend, so I reluctantly agreed to move forward. When we picked up the car, my wife asked about the price increase. The same gentleman told her she "should've talked to [her] husband before coming in," which was not only dismissive but highly disrespectful. I was shocked by the condescending tone, and it only reinforced my frustration. Years ago, I had positive experiences with Metric Motors. At that time, their professionalism and work quality were excellent. However, it's been about five years since I last visited, and based on this encounter, it's clear things have changed, perhaps due to new ownership or management, as I've seen mentioned in other reviews. Unfortunately, this visit left me deeply disappointed. The lack of transparency, poor communication, and unprofessional conduct, especially toward my wife, ensured I will not return.

    Jackie Cooper MINI

    Jackie Cooper MINI

    2.4
    (100 reviews)

    Great customer service. Best part after maintenance you get a clean detailed washed car for free.read more

    Jackie Cooper BMW 14145 N Broadway Ext, Edmond, OK 73013…read more I have owned multiple BMWs over the years, including a newer 2026 model, so this comes from someone very familiar with both the brand and the level of service that should come with it. The sales department is exceptional--professional, knowledgeable, respectful, and consistent with what you expect from a premium dealership. Every purchase experience has been smooth and well handled. The issue--and the reason for this review--is the phone and service intake process, which has needed improvement for years. When you call in for service, you follow the prompts, reach the initial intake person, and provide your name, vehicle, contact information, and a full explanation of the issue, expecting that information to be documented and passed along. This morning is a perfect example--after completing that initial intake call and being transferred to the second person, I was then transferred to a third person, if that is even a necessary step in this process. At each step, none of the information is relayed, and you end up repeating everything--name, vehicle, issue--over and over again. By the time you finally reach the service advisor, you've explained the same situation three separate times with zero continuity. From there, the process still isn't efficient, as the service advisor has to reach out to the parts department, and instead of getting immediate answers, you're told they'll follow up when they have time. The problem isn't any one person--it's the system. There's no smooth handoff, no internal communication, and no real respect for the customer's time, as every transfer resets the conversation completely. This has been happening for years, not just a one-time issue, which is why it stands out so much. The BMW product is excellent, and the sales side reflects that, but the service communication process does not. It feels like two completely different experiences: an outstanding sales operation on one side, and an after-sales experience--anything involving repairs or questions--that falls noticeably flat. If the communication between call intake, service, and parts were streamlined, this dealership would be operating at the level it should.

    Edmond Hyundai - car_dealers - Updated August 2026

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