I have a 2006 Chrysler 300 with 312K miles on it and I've never had a better experience anywhere I…read morehave taken my car. Audra and Sam were so accommodating, familiar and knowledgable. They made sure to keep me in the loop, explain to me exactly what was going on, and walk me through their process before moving forward with anything. It was nice to know what I was getting into before committing and knowing that my car was being well taken care of. My vehicle is running strong and smooth and I am so grateful for their service. Thank you so much! I'll make sure to come here from here on out.

I've taken some time before writing this review to reflect on my experience and be as fair as…read morepossible. A few weeks ago, I reached out to Metric Motors for a quote on replacing the CV axle on my Volvo. The dealership had quoted me $2,800, and a second shop quoted $1,100. MM gave me an estimate of approximately $900. I fully understand that without seeing the vehicle, final costs can change, but that wasn't the issue here. MM told me they couldn't get my car in until the following Friday, which was later than the other shops, but to save a few hundred dollars, my wife and I rearranged our schedules and carpooled that week. We had a trip planned for the weekend, so the timing mattered. We dropped the car off right when MM opened. Later that morning, we received a call raising concerns about a possible severe oil leak. That alarmed us, especially since we had just had an oil change the week prior. We were also told that the technician didn't see any grease indicating a CV axle issue. I expected a follow-up call with more detail. When the representative called back, I asked about the oil situation. He said the leak didn't appear to be significant after all, but if I wanted to get a more complete diagnosis, I'd need to bring the car back another time. That was frustrating, especially since it contradicted the earlier statement that it might be a serious issue, and it implied another visit and additional cost. During that same call, I was told they hadn't yet driven the car. Once they finally did, the technician confirmed the car was shaking, just as I had originally described. That's when I was informed the cost of the CV axle repair would now be $1,600. I asked why the price had nearly doubled, and the representative told me the original quote had assumed aftermarket parts, while this new quote was for original parts. This wasn't disclosed at the beginning, and I wasn't given options to choose between OEM and aftermarket parts, as other shops have done. It felt misleading. When I voiced my concern, I was met with indifference and told I could just come pick up the car if I didn't like the price, no apology or acknowledgment of their communication breakdown. We needed the car that weekend, so I reluctantly agreed to move forward. When we picked up the car, my wife asked about the price increase. The same gentleman told her she "should've talked to [her] husband before coming in," which was not only dismissive but highly disrespectful. I was shocked by the condescending tone, and it only reinforced my frustration. Years ago, I had positive experiences with Metric Motors. At that time, their professionalism and work quality were excellent. However, it's been about five years since I last visited, and based on this encounter, it's clear things have changed, perhaps due to new ownership or management, as I've seen mentioned in other reviews. Unfortunately, this visit left me deeply disappointed. The lack of transparency, poor communication, and unprofessional conduct, especially toward my wife, ensured I will not return.

I had an amazing car buying experience here, all thanks to JT…read more The last thing I want to do is go to a dealer to buy a used car, but this felt like a breeze compared to that. I saw a car online that caught my interest. The price was very reasonable, much lower than similar vehicles on Carvana or CarMax and below Blue Book value. Best yet, I wouldn't have to pay or wait for shipping. I sent a message and within an hour, the car was ready for a test drive. Less than an hour after that, we were finishing paperwork for the car purchase! There was no haggling or pressure. They even shopped around to get me the best interest rate, which was better than what my credit card company or credit union could offer. To top it all off, there weren't a bunch of undisclosed hidden fees. I only had to pay a small processing charge, which was fully disclosed from the start. I may never buy a car through a dealer, but I can highly recommend Enterprise Car Sales. Just ask for JT and he'll get you hooked up! Thank you.

I have added a star because, ultimately, the IRS reopened the portal for the dealer to upload a…read morenewly-completed Time of Sale report. When they did that, I reached out to Enterprise. Mr. Johnson agreed to complete the report and upload it to the IRS. Upon doing so, we were able to get our $4k tax credit. It was a frustrating situation that did finally work out after we invested a lot of blood, sweat, and tears. I am grateful the IRS recognized the need to reopen submissions. Apparently a LOT of buyers had similar issues, not just us and not just at this dealership. And I appreciate that Enterprise made it right once they got the chance for a do-over. I understand that businesses are resistant to accepting blame for situations like this, but to not even try to make things right was not best practice. While I'm grateful it all worked out in the end - and I do love my car - I don't think we'll look here again next time we're in need of a vehicle.

BUYER BEWARE: Genesis of Edmond…read more I rarely post negative reviews, but consumers deserve transparency. While the Genesis vehicle itself is excellent, my experience with Genesis of Edmond was incredibly frustrating and disorganized. After purchasing the vehicle: * I had to return to the dealership FOUR separate times to redo paperwork * My trade-in funds were repeatedly delayed despite being told they were coming for 5 months and were in access of $23,000 dollars * I received calls from Geneis of Edmond mananement and Genesis Finance dept. claiming I had late payments -- without ever being given an account number, invoice, or payment instructions * I spent hours chasing answers with little follow-up or accountability Filed complaints to Genesis Customer Care, Oklahoma NEW CAR Commission, Seeked legal advise with no resolution. No buyer should have to guess where to send their car payment. No buyer should be told they are late on an account they were never properly set up on. Luxury vehicle. Very poor dealership experience. Worst Car Buying experience of my life!

From start to finish, the entire experience was enjoyable. Everyone we dealt with from the first…read moresales associate, Cooper to the last associate completing the financing, Rylee, all were friendly, helpful and really wanted us, the buyers to feel no pressure which is the way it went. Also, if nothing else, it may the prettiest car dealership we've ever been to. I would easily refer my friend to at least go check out Genesis of Edmond. Terry

We want to take a moment to share how truly impressed we were with our recent car purchase…read moreexperience at Kia. Working with Andre Starks (New Car Sales Manager) was an absolute pleasure. He went above and beyond to ensure that everything was handled smoothly, making what can often be a stressful process feel easy. Andre was attentive, knowledgeable, and patient, taking the time to answer all of our questions. Andre is a true gem--someone who genuinely cares about his customers and takes pride in delivering exceptional service. He is without question a tremendous asset to the company, and his dedication reflects positively on Kia as a whole. Because of the outstanding service we received from Andre, we would not hesitate to purchase another vehicle here in the future. Thank you again to Andre and the team for making this such a positive experience.

Customer service after the fact is deplorable!! Dropped my car off today for the free oil change…read more Received an email that it would be 143 dollars that I needed to authorize. Nope!! I called their service department 7 times to try and get Tyler to return my call. No dice. Then the department closed at 4 and no one called to let me know if the cat was even ready. The keys were not left at reception as they had said would be the case after four. Multiple phone calls ensued again to no avail. No one had a clue where my keys were. Finally, at 5:10 my keys were located. I will never, ever take my car here for service again. I had heard the horror stories but having experienced first hand I am externally disappointed in their communication and service. Stay away for your peace of mind.

I had a great experience on my last visit at Bob Howard Honda. My service rep (TJ) made me aware of…read moresomething that I didn't even know that could happen with my vehicle which was very helpful. I was very grateful for the information and advice! Thank you so much!

We have come to Bob Howard for years. Toyota and Honda as we own both. Over the last several years…read morethe service is progressively more and more awful. Actually bought a used car last year with "minor front end damage" which turned out to be major front end damage. They wouldn't repair and forced us into a new car. Just got the oil changed in the new car it came back to me filthy. No wiper fluid. The tires were rotated and not aired back up appropriately, lost nearly all air in one tire and have to drive home with it as the pressure light came on halfway. The skid pan just fell off while driving, because the bolts were not even put back on my BRAND NEW CAR. I will never go back here. I'm terrified to drive my car after today and will be taking it to be looked over elsewhere to make sure everything is up to standard. Truly awful.

I worked with Tommy and Alex. Both men treated my wife and I with great respect. They were most…read morerespectful and very honest. Tommy knew that I planned to see Alex but stated that he would cover for Alex. Alex was there in the afternoon. One of the best experiences that I have ever had when buying a vehicle.

I really enjoyed working with the dealership to get my vehicle. The salesman were very kind, and…read morereally valued my time. Also, the business office was top-tier handling my paperwork.

They diagnosed and very quickly fixed my car. Any other issues I ever have I will definitely go…read moreback to them.

Best place to get your Volvo serviced in the OKC area. Nice and knowledgeable staff. Better pricing…read morethan the Volvo dealership. Definitely recommend

The buy was directed toward exactly what I wanted and the price was in the range I was looking for,…read morethe salesperson Brandon was very helpful and listened to my needs and showed me options politely and knowledgeable. My Tucson was comfortable to drive home as comfort at Edmond Hyundai make me feel at their dealership.

TJ was super helpful and helped me find the best fit for our family! He was very responsive and…read moreanswered every question I had

Tuc Balthrop took care of my car and did a great job. They changed the oil and inspected the car…read more Communication was great and service was timely and professional.

I purchased my 2021 Silverado on 10/24. I am very happy with the truck itself. I purchased a Dent…read moreand Ding warranty. I got some small dents to fix. So I filed a claim and was told it's a painless repair only. I was not told this at the time of purchase, and no where on my contract does this state that. So be very aware of what warranty they sell you.