I came in around 7:25 PM, just before their 8 PM closing time, fully expecting to be rushed…read morethrough. Instead, this turned out to be one of the most efficient, friendly, customer-centered urgent cares I've ever been to. From check-in to seeing the doctor to getting my prescription filled and checking out, the entire visit took less than 30 minutes -- and every step of it was handled with a smile. I never once felt rushed, even though they were close to closing. I had also called ahead beforehand, and the receptionist was courteous and made sure I knew exactly what to bring and expect, so there were zero surprises when I arrived. The facility itself was spotless and smelled great too. Every staff member I interacted with was professional and genuinely pleasant. This is now my go-to urgent care, and I'd recommend it to anyone in the area.

I went to this Urgent Care 3-19-26 at 7:08pmthey close @ 8:00pm!! exactly. The set up is very nice…read moreinside TVs , comfortable seating and space. Its layout is like a Maze ! but it's pretty cool and in the back straight ahead it's almost like a factory lab which is awesome!. There no layout like it!!.. I Received Excellent Thorough to the Max care despite the time and its closing!!...The Receptionist Brookelyn make sure to pronounce that E ! lol was helpful, welcoming and so nice esp guiding me where I needed to go but same time letting me find my way with my cane and broke down how things work as it was my 1st time since they've been open a year and a few months!!...Nirse James was cool ! He did EkG/Xrays so smooth and bedside manner was nice to have wasn't stuck up , conversation here and there a lil laughter .Dr Keena Dillard!! Was a true Gem!! she was patient, she was kind and very knowledgeable , she broke things down so I could comprehend, she answered ANY thoughts asked what were my thoughts! , like the care she gave can't amount to any added words just remarkable in her personality and Profession!.. Megan!! Was so nice and understanding she gave me all the Steroids!! Ughhh hate them!! ;(... crazy I went in there for One thing! (Thankfully it all was normal No stroke signs just muscle pains)! Whew!!..Megan was nice , helpful she brought the old skool breathing machine!(didn't think my asthma was even flaring!!) , she came to check on me , the EKG nurse was alright!..Overall I'd definitely make this My Urgent Care and it's better towards the after 5 because they get VERY swamped!! The guy from check in was telling Us! From opening to like 4/5pm. This one does walk-ins and has X-rays!!...

The service was very slow and inefficient. My wife and I waited more than 4 hours to have a but on…read moremy arm looked at and get a tetanus shot. After the nurse took my vitals and examined my arm we were sent to the waiting room to wait 30 minutes more and never got the shot. After reminding the receptionist we were waiting we were seated in the examination room waiting for an additional 1 hour without being seen by a doctor. My wife asked a nurse about the doctor and slow service the nurse told her " if you don't like the service here you can leave " in an insulting manner . We left and got my tetanus shot at a grocery store pharmacy without having to wait. Other patients with young children with fevers , etc also spent a long time to be seen. We rate this clinic 0 out of 10 for the inefficient , unprofessional staff. Patient First should be renamed patient last. George P

Meet Dr. Brown in the hospital and have been going to him ever since, he is very professional and…read morehis office staff are the best.

I was a patient of Dr. V for several years. I think she has good bedside manners and she does care…read moreabout her clients. It was she that led me to getting my lungs checked to and I am a lung cancer survivor today. I hate to see her leave the District Heights office.

I went to the clinic a while back. But today star is due that I'm attempting to retrieve a medical…read morerecord for my visit. And your phone number doesn't work.

RUN!!!!!! They…read morecharged me $150.00 with medical insurance and I should have been only charged $25.00. Still to this day I have not received my refund from a service that was done on 1/21/2021. They billed my health insurance for services that should have never been billed. They had me see a brain doctor when I broke my toe. He was even unclear as to why they sent me to him. All he said was I see something is wrong and you need an e-ray. It is so much more and I am still fighting to have my finances returned. I have the insurance company working with me, and they also had me to fill a complaint against Brightseat Health. So, for me if you have a serious emergency go to the hospital. It might take longer, but you will be taking care of in a way that you would be pleased. This was and still a nightmare at Brightseat Health in Temple Hills. RUN!!!!

I had an appointment at 11am. I should up at 11:23am. Take in mind there's a 15 minute grace…read moreperiod. So the doctor, Dr. Madubata is an hour and half behind. I asked can I still be taken and I'm told NO because he's an hour and half behind and his lunch is coming up. But if I would of shown up on time I would still be an hour and half behind my appointment anyway because of him. It's a shame these doctors can be late but a patient can't be a few minutes late when the doctor is ALREADY behind. I mean whether I arrived on time or not I still would be waiting regardless. Only difference is I didn't check in on time.

Dr. Coronel os an excellent doctor. He stopped practicing medicine with Medstar in July…read more If he begins practicing again, I highly recommend becoming a patient. He stays up-to-date on medicine in ways that made me feel fortunate to be a patient.