The service was very slow and inefficient. My wife and I waited more than 4 hours to have a but on…read moremy arm looked at and get a tetanus shot. After the nurse took my vitals and examined my arm we were sent to the waiting room to wait 30 minutes more and never got the shot. After reminding the receptionist we were waiting we were seated in the examination room waiting for an additional 1 hour without being seen by a doctor. My wife asked a nurse about the doctor and slow service the nurse told her " if you don't like the service here you can leave " in an insulting manner . We left and got my tetanus shot at a grocery store pharmacy without having to wait. Other patients with young children with fevers , etc also spent a long time to be seen. We rate this clinic 0 out of 10 for the inefficient , unprofessional staff. Patient First should be renamed patient last. George P

Meet Dr. Brown in the hospital and have been going to him ever since, he is very professional and…read morehis office staff are the best.

Been going to this location to see Dr. Rao over the last 5 yrs almost. I appreciate his efforts and…read morehis dedication to providing awesome services for his patients. But that's where the bar stops. The actual customer service can use some improvement. The front desk receptionist(older African American lady with glasses)needs to have a better understanding of how she speaks and the tone of her words. She's not someone that I would prefer to deal with when it comes to making appointments or just for general help. She won't even apologize for the mistakes she made have made and or show some sort of empathy. She thinks it's ok just to have mental lapses..I usually have a greater respect and understanding for older people no matter what color. But when you feel like your above or better than, I will put you in place respectfully. In my opinion she needs either training and or possibly another assignment that keeps her from dealing with patients who legitimately need help.

My first appointment with SMMG was last September in the Camp Springs Office, I was diagnosed with…read moretype 2 diabetes and let me tell you, this office of professional Staff was on it 1000%!!! Dr. Salman, Dr. Washington, Ms. Nicole Torain and the rest of the staff was knowledgeable, helpful, caring and understanding to my needs. This office got my health back on track and I am doing sooooooo much better now. If you are in need of care, I strongly recommend that you book an appointment with SMMG in Camp Springs, MD. Very Sincerely, Lisa R. Henderson Thank you SMMG, I appreciate you!!!!

I was a patient of Dr. V for several years. I think she has good bedside manners and she does care…read moreabout her clients. It was she that led me to getting my lungs checked to and I am a lung cancer survivor today. I hate to see her leave the District Heights office.

Dr. Hakim and all of his staff were wonderful and went above and beyond to make me feel comfortable…read moreand educated. I needed to see a cardiologist ASAP and was able to book an appointment as a new patient that same day. Dr. Hakim was thorough and asked all the right questions. He walked me through my diagnosis thoroughly and even showed me diagrams from google images so I could fully understand. He took the time to explain and made me feel at ease. He also took all the necessary extra precautions so I left knowing there was nothing he could have missed. It put my mind at ease! Also, his team was awesome! Very charismatic and friendly. I would highly recommend him to anyone seeking a cardiologist!

Dr hakim is a wonderful doctor who cares about his patients and will take phone call from a patient…read moreany time of the day or night. dr hakim explains everything so you can understand what he is talking about.

Dr. Wilkerson has an excellent bedside manner, and takes time to get to know his patients. He…read moreincludes a lot of emphasis on nutrition, an excellent health care practice that few doctors follow. His office may be a little dated, but that is largely because he has served an underprivileged community for many years. He detected a UTI on my first visit. My previous doctor never even thought to look for it. When I lost my meds on the way back from the pharmacy, he understood and wrote me a new prescription. He maintains walk-in hours, which few doctors do, and accepts most insurance with no hassle. My only beef is his varied office hours, which sometimes makes it difficult to schedule an appointment.

I am already listed under Medstar, but again filled out more electronic forms. I am looking for…read morea PCP closer to my home, and one with a compassionate bedside manner for a 76 year old person who completed this year a second round of cancer treatments. At this our first meeting at which I hinted I had several health issues, she preferred to ask more form questions - like the do you smoke, do you drink. All covered on a form and really now, have to take up the 20 minute office visit? Smoking no, drinking some - don't really pay attention, so she decided to delve in more minute questions she perceived as very important - the beer: were the cans, small, medium or large? Meanwhile I'm sitting there with chest congestion and perhaps a UTI. For the coughing she prescribed an inhaler which I discovered from the pharmacy costs more than $200. and needs a second authorization for which I could not get anyone at her office to answer the phone for several days. Finally, after explaining what was needed from the doctor for the pharmacy no action was taken. Nothing done. Nothing followed up on. Of the other matter, her lab test showed nothing of consequence and the message was, go to a urologist. No help in which, who, where. So after paying for rides to and from the doctor's office I accomplished nothing. Nothing.

Best Doctor ever...I been a patient for over 15 years she cares about my overall health she don't…read morepush man-made medicine she always speaks on lifestyle change to be heathy I crown her to be the number one doctor

The Front desk staff is rude and disrespectful. They involve themselves in matters that are beyond…read moretheir scope of expertise in addition to acting like HIPAA Laws don't exist. If you're looking for a professional and empathetic Doctor, don't look here. I was told by the office manager, Erica that "she didn't care about me having cancer, my concern is the patient" The patient is my Father and I am his caregiver. Stay Away