My husband and I went there on a Sunday afternoon. I liked their style- that the staff wasn't "Right in your face" or aggressive when you walked in the door, but they did approach you and give you information and are there for extra questions. I liked that a lot. And, they have really good selections of furniture and good prices. We weren't ready to buy, but when we are we will go back there! read more

I had a very good experience here! Noreen assisted me, and was extremely friendly and helpful. I was looking to buy a Flexsteel loveseat, and they had some demos that were exactly what I wanted... although due to my fabric choice, it will be a couple of weeks for my special order. I had done some shopping online, and had a rough idea what prices would be. Edgewater was willing and able to match a quote I had from a store in Portland, and I am very happy with that... saving a few dollars on a large purchase always helps, right? And since they were very customer service oriented, they now have a lifetime customer! Highly recommended! read more

Treated us really good and we're very pleasant and great product. Service both before the sale and after the sale were exceptional. I couldn't be more happy with them and would recommend them to anybody to furnish entire homes. read more

Corrine helped us pick out the right recliner for us. She was so knowledgeable about the different styles and sizes. Great service, price and delivery. read more

As you know, the furniture choices out there are overwhelming. several year's ago I was looking for a Stressless recline, researching all the options was a bit overwhelming. the staff at Edgewater was by far more knowledgeable about the product then any other place in the area. Now 4 years later and loving the stressless everyday, I'm in need of a new mattress. Had the old one for 25 plus years. Again went to Edgewater and was provided all the information to make an informed decision. I purchased the new mattress with delivery and set up. the mattress was delivered on time with excellent assembly and service. So if excellent product and service is what you want, look no further. This is the place of choice for me. read more

I have been replacing the interiors of my home after a wildfire I shopped thoroughly at Edgewater home furnishings. After deciding upon my selection I received furniture inside my home that was filled with cobwebs no one had bothered to wipe down the item after it sat for a long time I felt this was bad customer service. After letting the company know about this error they had nothing to say back to me and I felt that was a terrible terrible missed opportunity for them to continue receiving my Patronage. Many thousands of dollars were on the line they should have called or spoken to me about their mistake but they had no remorse my home was brand new and they brought that into my home! The sales person had no true interest in Helping me she said she had been a designer which was not trail I asked her If there was a designer affiliated with the store and she introduced Herself as that To me and offered her phone number In the end I did discover the store has a designer and the sales person is Not a designer. She is not an interior design person that is a person with a degree it is a difference. A salesperson had no feel for my home at all how could she possibly recommend Appropriate pieces. It was too evident. They have unique pieces that are overpriced and can be found on the Internet if you take a picture of the tag and go research it can fund cheaper furniture made by the same exact companies . read more

Tina at edgewater is such a pleasure to work with! I absolutely love her, really knows her products and listens to the customer. The best furniture store in Eugene and I've visited all of them read more

Here is our sad story. Edgewater sold us a very expensive couch that right away upon sitting on it, became crooked looking. The upholstery material, while attractive, did not stay in place. We went through so many months of driving 30 plus miles (one way), trying to "fix the problem". The cushions never did stay in place. I felt sick. I wanted to be happy about getting a new couch. The outcome? They callously charged us a $500 restocking fee to take it back. Really? How is this right when the couch had "cushion sliding" problems from the very beginning. Of course it was wrong of them to charge us twice. I experienced considerable stress over the ordeal, so we decided to just pay it and be free of such unyielding, money oriented individuals. We know Flexsteel has a presence in Mexico, so our advise is, buyer beware.. Their furniture may not be as it appears to be in the show room. read more

Excellent choices with reasonable prices. The furniture is often more modestly sized and excellent quality. The service was awesome and were very helpful to us at choosing fabrics, styles and types of materials as well as getting the delivery set up and off furniture removed. We shopped at stores in Eugene, Salem, and Portland. Edgewater had everything we needed at the best prices. read more

BEWARE OF BUYING A MATTRESS FROM THEM. They do not have a trial period on them, charge a $50.00 delivery fee, don't haul away the old mattress or charge a $35.00 haul away fee. I now have a mattress that I can't sleep on and am out $654.00. read more

Stopped in ready to make a purchase. I already knew what I wanted from previous visit. Decided to look around while I waited for someone to approach me. After slowly browsing the entire store I was never even acknowledged. I saw several employees talking to each other at the back of the store and one passed right by me as they exited the building. Clearly they are not interested in selling furniture! I came home and called another store that carries the same brand and placed my order over the phone. read more

We just moved to Eugene and had gone to a few furniture stores when we happily found Edgewater. The quality & variety of the furniture was lovely & much appreciated after spending time at other stores. They even have a room in the back with furniture on clearance. Dennis made it very easy for us and his laid back manner was delightful (I hate pushy sales people). We got our sofa delivered a day later. We spent far more than we wanted but feel happy with our purchase and the budget restraint we'll need for the next few months. I think we'll have this couch for the next 20 years. If you have the time I would definitely check this place out. It's a winner! read more

I moved to Oregon last Fall. I went on the website of Edgewood Home Furnishing. My schedule is pretty busy and I buy lots of stuff on line. www. edgewaterfurniture. com, and to my amazement, they list no prices for the furniture. I felt like like I can't establish trust with the store. (If they were selling watermelons they can argue that the price fluctuate from week to week.) I went on Amazon, searched for new phone was able to narrow the search by brand and by price. I bought the phone and both amazon and I are happy. As a final note, I have never seen a store where the prices are not listed, even an ice cream truck for kids will list their prices. read more

Remarkable what more is there to say. The personable feeling you get when you enter the door is just down right remarkable. For a reference I would say their customer oservice is greater than the greatness of Michael Jordan. Infact they should get a custom shoe. Not to mention I get a huge grin on my face the second I step foot into the store. Their furniture is unique, lavish and plush. Another great part is the aroma of the place. Edgewater has a distinct smell of vanilla pumpkin spice mixed with a tropical twist. This is my personal favorite aroma. Edgewater furniture is second to none in every single category. They have EVERYTHING from footstools to queen sized beds they are so cumfy and they have great knowledge about everything they have and stand behind them no other furniture store is the same the others are subpar or below unlike edgewater where the place is just fun unique and a flat out wonderful and inspirational palace of comfortable. Great place and if I could I would give a 100000000000000000000000/10 thank you edgewater for being such a great place. :) Keep in mind edgewater is a homegrown lovable location. The can offer deals like no other. It's the one stop shop for the absolute perfect piece of decor or furniture. Kobe Flenderson (The mastermind behind the creation of one Dwight K. Shrute) ( and his cousin Mose) read more

Great customer service and product knowledge! Thanks a bunch!

I want one of everything! This store has the most beautiful furniture and accessories. Their lamps are to die for. Mattresses too! I'll be back! read more

I absolutely love this store! It is by far the best furniture store in town. The showroom is beautiful, and their customer service is outstanding. I found myself in the market for a new mattress only a year after I bought one from another store in town. It had completely failed after nine months of normal use, and the store would not stand behind it. Thankfully, I went to Edgewater, and their knowledgeable sales staff helped me find the perfect replacement. I will be coming here for all my furniture from now on! read more

Best furniture store I've ever gone to! The owner and the whole staff are super nice and feel the need to help you at any time needed! When I found out they had a new chair that had dogs all over it I was super happy! They have a number of great choices! It's so great that they can fit everyone's needs by having all the different styles and colors! I love that they have a pet food bank and actually run a dog transport. They bring up 70 and under dogs a week to make sure every dog gets an amazing home! I would definitely recommend Edgewater Furniture to anyone who's looking to buy some great furniture! read more

Fantastic! Beautiful showroom. Knowledgeable Sales people. Their staff was so careful when delivering. From the first to the last person we encountered, so courteous & polite! Great Customer Service! We will definitely be going back for future purchases. read more

I have consistently received the best customer service possible every time I've shopped here. The sales people are always helpful, friendly and at the same time, give you space to wander the floor without any sales pressure. Without a doubt this past year I was the worst possible customer though I had a small excuse. Last winter 3 of our pipes froze and burst while we were out of town and we had to replace 80% of the furniture on this floor of our house. Over the next 11 months I purchased and returned two couches from Edgewater and now have a couch I absolutely love. I am so appreciative of their patience and understanding and it just reinforced why I love this store. And it's especially cool because it is a locally owned business - not a chain! read more

Do not go to Edgewater if you need furniture they don't stand behind the Products they sell and lie about the quality then refuse to do anything about it when you start having problems. Go anywhere else but here if you need furniture or else you will be lied to and cheated out of your money. read more