Helpful, friendly service and great products. Previously, we've purchased two sofas and a bed…read moreframe, which we LOVE, and we just bought a modern recliner that is beyond comfortable from West Avenue. Beautiful soft leather, high quality piece. Love it!

We have bought many pieces of furniture over the years from West Avenue Furniture. They always seem…read moreto have what we need or want. It's a pleasure doing business with them.

Awful, awful. Wanted to buy a sofa/love seat made by Bradington Young. They told us that they…read morecouldn't reduce the price because BY had a policy to that effect. A LIE! (I checked with BY themselves.) Then Paul Schatz negotiated a price with us: I made the salesman an offer, she went and checked with the manager, came back and said ok, I repeated the offer to ensure there was no misunderstanding, she agreed, and we shook hands. But then Schatz refused to honor that price. Said that the whole conversation and handshake had never happened. A LIE! Then they said over the phone that it didn't matter because they had decided not to do business with us. BY is located in North Carolina. Found a furniture store near them and that store is selling us the same pieces and shipping them to us for more than 20% less than Paul Schatz was willing to do it. Don't ever, EVER give these guys your business. Unethical stores don't deserve to be in business.

My husband and I were looking at a particular. Ouch for over a month. We finally went in to visit…read moreour couch and buy it. We were greeted but not hassled. We also looked at a few other items and we were offered a glass of wine or coffee and cookies. Carol explained that we could just put half down and they would wrap it and ship it to Portland. This way no one sits on your couch! our couch arrived exactly in time and we paid when it was delivered. The delivery gentlemen put felting on the bottoms of couch legs to protect our new wooden floor. We also received a lovely card and a gift! Homemade Carmel candies. I want to buy all my furniture here. All of the furniture is made out of quality high end materials and if they are having a sale you should take advantage! We are in love with our couch and the service! What a great experience! You will feel like a respected lady of the manor when you do business with Paul Schatz Furniture.

My family just used this company this week and I can't recommend strongly enough that you stay away…read morefrom them, either as a seller or buyer. They were referred to my family after the passing of a family member as we needed to prepare the house for sale. Not only do they HIGHLY undervalue items but they also destroyed property moving furniture out. A 7 foot long scratch was left on a wood floor, with a witness there to see it occur. Their reaction when they were called about it was that we are paying the witness to lie. What business owner reacts this way? So when you go in there and see all the items, remember.....they take advantage of people in their grief, and are extremely unprofessional in all capacities. I would rather donate my things next time to someone grateful for it, rather than someone trying to take advantage and ruin my property without so much as an apology. Im sure thete are many choices out there....be wise

Are you tired of spending hundreds or thousands of dollars buying disposable particle board…read morefurniture from online retailers? Hahahahaha ya.... Well, if you are, you should shop here! They have really good condition, high quality, solid wood, vintage furniture for shockingly low prices. I seriously bought a dresser, a coffee table, two end tables and a desk AND had them delivered for under $700. I shopped around too. I am aware of the prices, quality and selection at other used and new furniture stores in Eugene. This store is a freaking gem. Every aspect of shopping here was incredible, from browsing to delivery. I actually felt compelled to go back and thank them. How often are you THAT happy with a purchase?

Amazing find. Real, solid wooden furniture for reasonable prices. Thabk goodness this place exists…read more What a treasure.

I love working with Cole's Furniture. Genuine wood products made well. I've bought several things…read moreover some years now. They go the extra mile to get you what you want, keep good records of former purchases made years ago, and made special arrangements to deliver a large order of bookshelves. It's business the old fashioned way--personal, helpful, courteous, and customer friendly.

Charming vintage shop with a highly curated selection, including a nice selection of mid-century…read moreand more contemporary pieces. Visited with my son on a trip up to U of O. Not inexpensive but everything was in beautiful condition. Looking forward to coming back when I have a larger suitcase!

Beautiful pieces. Some were priced reasonably but even the smallest items were over $60. Even for a…read moresimple brass candle holder with leftover wax still stuck inside. The man working today was practically non-existent. Didn't greet us when we walked in and when we made eye contact and said bye, he just looked away. A snob.

I love the ReStore! They have so many different things that make it a breeze to get what you need…read moreat a low price. I stopped by today looking for wood and other materials to build a shelf. While I was unsuccessful in my quest, I still had a great time looking at everything they had to offer. I almost bought something from the decor shelf but ended up not getting it. Friday is their 10% off day so you can save even more when shopping here, and you know your money is going to a good cause as opposed to the big box hardware stores in the area. The parking lot is a little small and can be cramped on weekends, but it's not too bad during the week. There's a bathroom in the store but I haven't been in it so I can't comment on it, but it didn't look like it was coded or locked or anything like that. This will always be my first stop for all things home improvement.

I like finding unique things. Or creative solutions verses expensive ones. Overall there are a lot…read moreof good prices and the people are 100% On customer service.

My husband and I went there on a Sunday afternoon. I liked their style- that the staff wasn't…read more"Right in your face" or aggressive when you walked in the door, but they did approach you and give you information and are there for extra questions. I liked that a lot. And, they have really good selections of furniture and good prices. We weren't ready to buy, but when we are we will go back there!

I had a very good experience here! Noreen assisted me, and was extremely friendly and helpful. I…read morewas looking to buy a Flexsteel loveseat, and they had some demos that were exactly what I wanted... although due to my fabric choice, it will be a couple of weeks for my special order. I had done some shopping online, and had a rough idea what prices would be. Edgewater was willing and able to match a quote I had from a store in Portland, and I am very happy with that... saving a few dollars on a large purchase always helps, right? And since they were very customer service oriented, they now have a lifetime customer! Highly recommended!