In response to a response to my original post. I assume the cameras that were "reviewed" are not…read moreworking or the fact that it was the owners son because I had 3 people I didn't know ask me if I was ok after I was taken out. One of the people I did not know said the kid is a continuous problem. I am not sure how to make a formal complaint since I went to the snack bar spoke to 3 women to inform them and all I was told was to go to the guy standing in the rink which the incident occurred in front of. This also happened right in front of where the parents sit to watch their kids and everyone sitting there had saw it too. I was never told to write a "formal complaint" or asked if I wanted to do so. Maybe posting a sign or having employees informed of what to do when a complaint is made so that it is "formal complaint" would be a good suggestion.

The people at LaRose's were amazing. Accommodating and wonderful people. We had a great time and…read morethey helped us make a memorable evening. I would definitely recommend this place for a private party. They were great!

Very cute, old school skating rink that is very affordable and has super friendly staff that are…read moregreat with kids. Only drawbacks are it's in the middle of nowhere and the bathrooms are literally on the side of the skating rink floor (tricky to dodge skaters).

Was fun recommend some parts a little bumpy but fun I would go her if you like to skate and live…read morenear the area

Took my daughters ice skating here for their first time. They had a blast. Reasonable prices too.read more

Attended a hockey game at this arena. Very nice place. Plenty of room for spectators, snack bar,…read morecomfortable seating near snack bar. Clean rest rooms. One of the nicer ice rinks I've seen.

Adam & Mike that run the rink make it worth going there. But The lady who took over the scheduling…read moredoes not know what she is doing. They could be making money when the rink has open ice slots for Sticktime and for kids to play and get better. Can we please get more Ice times for Sticktime.

This is not an enclosed ice rink, but there is a roof. Admission is only $6, not including skate…read morerentals. It's a clean facility with a food stand, although the food stand was not open when I came for a public session at 1pm on a Tuesday. The rink operates from November through March.

Poor costumer service and simply rude. Run down dining area and restrooms. Facility has a bad odor…read more The owner took my daughter's skates to modify them because she claimed they would damage their floor. She informed us it would only take a matter of minutes. She proceeded to process the entire line which had no end in sight. After 15 minutes of waiting, she still did not return the skates. When I questioned it, she became quite curt. She said that I should have come on a day that wasn't so busy. It was very off putting. She then said that I didn't have to stay and she would give my money back. When I sorted out my husband for assistance and told him that our daughter's skates were not returned and of the owner's behavior, she apologized and gave me four vouchers. It was my daughter's birthday and her approach really soured things.

eff the haterz. skate away rulz. for real though. looks like a lot of the bad reviews are from…read morecustomers being insanely entitled. I had a great time during my visit here.

Don't get me wrong, it's a pretty place! But it smells like drugs,and the floors smell like there…read more is some dead body underneath. The roller skates were even worse, the skates were pealing and then with barely any support. When my daughter was skating, she complained about the skates to me 23 times. I really suggest that you find a new skating rink, these skates ONLY SOMEONE THAT IS NOT HUMAN can wear!

Great skating rink. Lots of fun. People and staff are friendly and helpful. Clean, snack bar is…read morewell stocked and the food is good. Never a problem good wholesome family fun.

Played hockey here last season and it was alright. Not the best rink I've played at, but it's…read moreaffordable and it's a rink. Three stars since the ice is one of the worst. Some of the ice at the corners goes up a couple inches...and there are also other defects throughout. There was one game during the season which was canceled and the rink was rented off to some other group....even though both teams...AND referees showed up to play... Not a terrible place. A rink is a rink and if you're here in the Lehigh Valley, you're lucky enough to have this place, Steel Ice Center, and the municipal rink.

Nice and cold as a rink should be. The ice is poor at best,…read morebut the staff is ok. I much prefer the ice and building at the Steel Ice Center because it is one building and not two separate ones like the Rink in Whitehall. Reminds me of the rinks we used to play at as kids where you were just happy to find a place with ice and boards. I don't think there is glass between the team benches and the penalty area, which isn't a big deal, but just a small footnote. Son went to take ice skating lessons there. Was told we could help them on the ice, but they wouldn't let us on. There were so many kids in the group and nobody was there to help with skates so I was fitting kids for parents. They are owned by a company that owns a few rinks and this one is losing big time to the Ice Center

Visiting nieces from Europe had the time of their lives. And, believe me, they went to many…read morefirst-rate spots far and wide. Big Wheel is the stand out memory.

I was here tonight with my family, and we normally come 2-3 times a month. However, tonight was a…read morehorrible experience. There is a heavy-set woman who works here, and she is consistently rude, with a foul mouth, and an unprofessional attitude. She speaks to the kids as if she's their parent -- yelling and cursing at them -- which is completely inappropriate. Tonight, she was near the snack counter, loudly yelling at one of the workers and at random children who were just skating. Even my kids asked me why she was being so rude. Honestly, I would never feel comfortable dropping my kids off here with someone like that working around young minors. It's embarrassing and completely unacceptable for an adult to act so childish and disrespectful toward children.

Please know parents are required to purchase a pass (min price $14.50) to enter and supervise their…read morechildren. The owner explained that due to covid and occupancy restrictions all people in the building must pay. There is no reason two parents should have to pay to enter just to be with their children which I might add is REQUIRED if they are under 18!!! Well they have lost our family's business forever. At a time when business and families are struggling I see this a a quick way to ruin your business.

Callled to schedule a birthday party and there was no problem taking our deposit. After calling…read morethree additional, separate times, could not get a confirmation email sent. Day of the party, brought siblings with us, only intended to have them skate, not play in the arcade or laser tag with the party kids. Was told at that time that these kids would need a "package" too, they couldnt just skate. Of course we were prepared to pay for rentals but not a package for each additional child. when questioned this the owner said this should have been explained on the phone but i can tell you 100% it was not.