Poor costumer service and simply rude. Run down dining area and restrooms. Facility has a bad odor…read more The owner took my daughter's skates to modify them because she claimed they would damage their floor. She informed us it would only take a matter of minutes. She proceeded to process the entire line which had no end in sight. After 15 minutes of waiting, she still did not return the skates. When I questioned it, she became quite curt. She said that I should have come on a day that wasn't so busy. It was very off putting. She then said that I didn't have to stay and she would give my money back. When I sorted out my husband for assistance and told him that our daughter's skates were not returned and of the owner's behavior, she apologized and gave me four vouchers. It was my daughter's birthday and her approach really soured things.

eff the haterz. skate away rulz. for real though. looks like a lot of the bad reviews are from…read morecustomers being insanely entitled. I had a great time during my visit here.

Very cute, old school skating rink that is very affordable and has super friendly staff that are…read moregreat with kids. Only drawbacks are it's in the middle of nowhere and the bathrooms are literally on the side of the skating rink floor (tricky to dodge skaters).

Was fun recommend some parts a little bumpy but fun I would go her if you like to skate and live…read morenear the area

For the second year we have been so lucky to nab a Groupon that allowed all our family to skate…read moretogether. The arena boasts 2 rinks and they maintain it well. While busy it's never overwhelming. The prices are reasonable and there are skate rentals and a snack shack. They also were open to special needs lessons!

The only indoor rink in the Valley. They have public sessions daily. They do get crowded in the…read morewinter, but that's to be expected. Price is reasonable. They have a large assortment of rental skates, both figure and hockey. They also offer learn to skate classes year round. A snack bar I'd available as well as a full service bar/restaurant with a view to the East rink (the one they usually play hockey on).

Played hockey here last season and it was alright. Not the best rink I've played at, but it's…read moreaffordable and it's a rink. Three stars since the ice is one of the worst. Some of the ice at the corners goes up a couple inches...and there are also other defects throughout. There was one game during the season which was canceled and the rink was rented off to some other group....even though both teams...AND referees showed up to play... Not a terrible place. A rink is a rink and if you're here in the Lehigh Valley, you're lucky enough to have this place, Steel Ice Center, and the municipal rink.

Nice and cold as a rink should be. The ice is poor at best,…read morebut the staff is ok. I much prefer the ice and building at the Steel Ice Center because it is one building and not two separate ones like the Rink in Whitehall. Reminds me of the rinks we used to play at as kids where you were just happy to find a place with ice and boards. I don't think there is glass between the team benches and the penalty area, which isn't a big deal, but just a small footnote. Son went to take ice skating lessons there. Was told we could help them on the ice, but they wouldn't let us on. There were so many kids in the group and nobody was there to help with skates so I was fitting kids for parents. They are owned by a company that owns a few rinks and this one is losing big time to the Ice Center

Visiting nieces from Europe had the time of their lives. And, believe me, they went to many…read morefirst-rate spots far and wide. Big Wheel is the stand out memory.

I was here tonight with my family, and we normally come 2-3 times a month. However, tonight was a…read morehorrible experience. There is a heavy-set woman who works here, and she is consistently rude, with a foul mouth, and an unprofessional attitude. She speaks to the kids as if she's their parent -- yelling and cursing at them -- which is completely inappropriate. Tonight, she was near the snack counter, loudly yelling at one of the workers and at random children who were just skating. Even my kids asked me why she was being so rude. Honestly, I would never feel comfortable dropping my kids off here with someone like that working around young minors. It's embarrassing and completely unacceptable for an adult to act so childish and disrespectful toward children.

Don't get me wrong, it's a pretty place! But it smells like drugs,and the floors smell like there…read more is some dead body underneath. The roller skates were even worse, the skates were pealing and then with barely any support. When my daughter was skating, she complained about the skates to me 23 times. I really suggest that you find a new skating rink, these skates ONLY SOMEONE THAT IS NOT HUMAN can wear!

Great skating rink. Lots of fun. People and staff are friendly and helpful. Clean, snack bar is…read morewell stocked and the food is good. Never a problem good wholesome family fun.

My son loves this skatepark. It's all concrete, wide, spacious and lots of ramps of various ramp…read moresizes. It's clean too! There are many people of different abilities that come here. I brought my 2 year old and 4 year old. You'd still have to watch out for them but the older kids didn't seem to mind them. There are red picnic tables for snack time. Lastly, there is parking next to the park - I'm estimating the lot could hold about 20 cars. But if the lot is full, there's street parking too.

In response to a response to my original post. I assume the cameras that were "reviewed" are not…read moreworking or the fact that it was the owners son because I had 3 people I didn't know ask me if I was ok after I was taken out. One of the people I did not know said the kid is a continuous problem. I am not sure how to make a formal complaint since I went to the snack bar spoke to 3 women to inform them and all I was told was to go to the guy standing in the rink which the incident occurred in front of. This also happened right in front of where the parents sit to watch their kids and everyone sitting there had saw it too. I was never told to write a "formal complaint" or asked if I wanted to do so. Maybe posting a sign or having employees informed of what to do when a complaint is made so that it is "formal complaint" would be a good suggestion.

The people at LaRose's were amazing. Accommodating and wonderful people. We had a great time and…read morethey helped us make a memorable evening. I would definitely recommend this place for a private party. They were great!

Took my daughters ice skating here for their first time. They had a blast. Reasonable prices too.read more

Attended a hockey game at this arena. Very nice place. Plenty of room for spectators, snack bar,…read morecomfortable seating near snack bar. Clean rest rooms. One of the nicer ice rinks I've seen.

where do I even begin? Power Play is quite the rink! the staff is so kind and helpful, especially…read morefor their generation! they are so professionaal, I come in and the staff is always attentive and keeping everyone safe! my grandchild takes learn to skate lessons, and the staff is so patient and kind! I come in a few times a week, and the staff is always hard at work! definitely recommend their hot chocolate, it is so yummy... every time I call, they always help me with anything I need! recommend!

This is such an awesome rink. I recently took my 4 year old here for his first time ice skating. I…read moregrew up ice skating but have no experience teaching a young child. The employees at the rink were so helpful on getting him the right ice skates, giving pointers for lacing and some great tidbits on getting him used to being on ice skates. The skate rentals are the best I've ever seen and ended up being better than the hand me down hockey ice skates I brought for him. After some help from Jeff, my son went from wanting to go home to asking when we can come back for more ice skating. And he has been talking about ice skating every day since we went last week. They do a great job with covid safety and currently the number of skaters is reduced. I highly recommend coming here for public skating, especially on a weekday. I can't wait to get my kids enrolled in skating lessons here.