Have gone for over 5 years Service is great from hair,…read moremanicure and pedicure. Threading and massages staff is great

Wow! All I can say is Pooja did not disappoint with the eyebrow threading. After having 2 different…read moreplaces fail me I found Rita's. Service was great, quick, fairly painless for threading and she fixed my shape !!! I will definitely back and will tell my friends.

Terrible Experience - Botched Botox Injection and No Accountability…read more I'm extremely disappointed and upset with my recent Botox treatment at Vio Med Spa Solon. What was supposed to be a routine procedure turned into a visible mistake. Worst of all, the company has refused to take any responsibility. During the injection, the injector hit a blood vessel multiple times, causing immediate bruising and discomfort. I expressed concern, but was told it was "normal" and would resolve. Unfortunately, it didn't. Within a day or two, a large, linear bruise developed straight down the center of my forehead - something that clearly indicates the injector struck a vessel more than once in the same area. When I called days later, the injector apologized and recalled hitting the blood vessel twice I've had Botox in the past with zero issues, so I know this is not a typical side effect when done correctly. It was clearly the result of poor technique and lack of caution. What's even worse is how the clinic has handled the situation. I reached out for a plan to address the damage - but instead, I was met with cold, dismissive responses and zero accountability. No refund, no offer for corrective treatment, no genuine concern for what happened. Just that this is a "normal " risk. While I've had a tiny spot bruise I've never had a linear line down my forehead

Have been using VIO spa for all my beauty needs since living in Ohio. Brook is my girl and she is…read morethe very best! She knows everything beauty and gives her honest advice for all your questions or concerns. She actually cares about you, and it makes all the difference.

I very much enjoyed my facial treatment at the solon Hand and Stone Spa. Dyamonn Boyd was my…read moreesthetician and she took such great care of me. My skin felt positively amazing afterward. She explained all the products she was using and asked for my preference. I highly recommend her!

From the owner: Hand and Stone specializes in the very highest quality massage and facial services at affordable…read moreprices. We strive to make the soothing wonder of the massage experience accessible to more people. That turns a "massage or facial" into that rare breed of products and services; an affordable luxury. Now you can soothe your sore, aching, stressed out mind and body as often as you desire. We are open seven days a week with extended hours to help ensure we can meet your demanding schedule. Call our spa today to schedule an appointment.

Excellent experience! Had a 60 minute massage and very much enjoyed it! My friend had a facial and…read morewas very pleased with her experience as well. We had a nice, relaxing morning! Would recommend and would go back!

The ambience was very nice and spa like, however the actual service was very basic. I got a massage…read moreI would give it 4.5/10 she didn't do the front of my legs. Throughout the massage she was reading my energy and almost diagnosing me. Somehow or another my breast ended up exposed. The draping was very poor, and she said she had been doing massage for 20years, she also talked a lot about her self. I had booked to celebrate my birthday. I needed another massage after that one, it wasn't worth the money.

I got a gift card for Mother's Day and finally got to use it today. Had a wonderful massage…read moresession with Donica. She was absolutely fantastic and hit every spot and ironed out all the aches..... I can't recommend her enough!! I will be back for sure!! She is a hidden gem!

I came here for lash extensions- and Cheyenne was amazing. She was a total rockstar. My lashes were…read morebeautiful and stayed for three weeks. That experience was 5 starts. However, when I set up my appointment for my touch up the receptionist was unpleasant to deal with. She called me three times while I was at work to ask if I could move my appointment up. In response I told her IF I could make that I would let her know within the hour but if I did not call her then we would have to stick with my original time. This spa sends out text messages as reminders of appointment times. I received a message she had moved my appointment up so I used my lunch break to take the trip out to the spa. When I checked in the receptionist asked me why I was there because my appointment wasn't for another hour. She told me that she only sent that message in HOPES that I would call her. Extremely unprofessional, disorganized and inconvenient. I take a drive of 55 minutes to get to this specific spa. I had to sit there and wait an hour and a half for my appointment which was supposed to be with Cheyenne but it was not. Cheyenne has to go home early that day which is understanding. Things pop up and I'm understanding of that. The woman who did my lashes was new and took longer than expected. At this point I didn't mind as long as my eyelashes were done correctly (spoiler alert: they were not). At the end of my appointment the receptionist offered me an eyebrow wax "it looks like" I "could use it". The most unprofessional rude service I've ever had. I was so disappointed and irked by this situation. The picture uploaded is less than a week after my appointment date. Cheyenne came in to check on my lashes before she rushed out and kept telling the woman doing my lashes to get new glue. The way this was poorly handled really depreciates a business incredibly quickly. If anyone has a suggestion for a new lash place let me know ASAP!

The staff is phenomenal! Always greeted with a smile and they remember my name even if I go just a…read morefew times a year. Staff listens to your goals and are very knowledgeable about what bed/product/time to achieve your perfect tan.

The place is spotless and the staff are knowledgeable and friendly. Lots of bed types and even red…read morelight therapy. Very happy with my membership.

I've been coming regularly here for a couple months now. The owner is so knowledgeable and…read morefriendly! The facility is clean. The equipment is high end, it isn't cheap. I initially started going for red light therapy and cryotherapy for an injury but keep coming back for all the other benefits. Overall my health feels better after starting to go here. Immunity is better, overall inflammation is down. I highly recommend coming here, you won't be disappointed.

I highly recommend it. The owner is very kind and knowledgeable. The place is beautiful with brand…read morenew high end equipment and the cost is very reasonable. They offer some procedures which you can't find in any other places in Cleveland area

Today was the very first time I have had a facial. I cannot wait to get another one. Courtney took…read moresuch great care of me. The products they used for my skin are amazing!!! This facial was custom made for my skin, and I can't even begin to describe how soft my skin is now! The vibe was just SERENITY! Courtney also included light massage, which I desperately needed. I feel so good after leaving. I highly recommend this place. It was my first time coming there, and you can guarantee it won't be my last! They've earned a customer for life! Let me add how CLEAN this place is too! Clean, and inviting! Please make sure you come here at least once. If you're not sold, you may need some inner help.

Courtney was fantastic! I had my eyebrows and face wax done. She did a great job. She made me…read morefeel comfortable right away. Definitely would go back.