inconsistent. They wanted me to go to a I found did not find anything wrong with my genitals.read more

I had the most amazing experience with Halei and Nina at Apex Skin! They did a mid and lower face…read morerejuvenation with filler and tox, and I honestly couldn't be happier with the results. Nina was training during my appointment, and she was incredibly kind, patient, and knowledgeable. Halei, her trainer, was an absolute rockstar-so confident, skilled, and supportive throughout the entire process. Together, they made such a great team and created an environment where I felt completely comfortable from start to finish. I was that person who swore I would never get aesthetic work done. I was so afraid of looking fake and always thought I'd just age gracefully. But Nina and Halei really took the time to assess my face and targeted areas I didn't even realize would make such a difference. The result is a subtle, natural glow-up that still looks like me, just refreshed. They were both so patient with all my questions and made sure I felt informed every step of the way. And now... I might be hooked I highly recommend Apex Skin. Especially Halei and Nina. Truly an incredible experience with even better results! And the immediate results are so impressive, and they said the final would take a few weeks, so the before and after speaks for itself

I have had injections for 20+ years and never had as fabulous a result as I had with Amy at this…read moreclinic. She took a lot of time to understand my goals and was entirely professional and competent. Highly recommend! Elizabeth H.

I just got my first lazer treatments here! Beautiful clean office with the highest level of…read moreprofessionalism and a very knowledgeable staff. I felt so comfortable and trusting of the services I was getting. Thank you Sitara for everything! See you soon!

Amazing! Everyone was so nice and patient. Definitely recommend coming here, I had a great…read moreexperience!

I am an existing patient and tried to make an appointment for my daughter. Business hours online…read moreare until 4:30pm on Friday. I called at 1:30 and the office was closed. After hours person told me to call on Monday because she could not schedule an appt. I went online to try an schedule and after THREE attempts (after filling out all the personal and insurance information their system kicks you off and you can't go back a screen and continue, you have to start all over). I gave up and found a different dermatology office. Optima in Northfield, OH office lost a new patient.

This European Wax is a consistently very mediocre experience. Due to the operations at this store I…read moreprobably won't be going back. It's not an experience that I'd like to repeat. My aesthetician was very pleasant and friendly. But the wax didn't go as it usually does. The wax was too hot. The after cream wasn't applied despite my skin being red. She didn't really check with me on any concerns - such as whether the wax was too hot or if I liked my brows. It was very speedy visit without focus on quality. There was no after work on my eyebrows with twizzers whatsoever. As always after European Wax visit I went over the work with twizzers later. No one asked me whether I liked my eyebrows or experience. Their work is always so minimalistic for being experts in waxing. The waiting room was filled upon my arrival. There were five other clients waiting, none looked pleased. At one point there were not enough chairs in the waiting room to accompany all guests. Few guests asked about their appointments running late, multiple were called to inform them about the news (with no definitive time to arrive). Some disgruntled guest called in. From the conversation it was evident that their discount wasn't applied and will not be honored (for a referral). They also were apparently burned during an appointment. One of the clients walked out with clear wax residue on her leg. I've witnessed so many problems in my short time in the lobby that it was overwhelming. Prices went up and were corrected on the menu. The salon posted new rules everywhere. No client looking for higher end-ish experience wants to be surrounded by so many rules and signs. It's not tasteful or relaxing. Here are all the new rules. There are no pictures allowed on their premises including the lobby or rooms. Guests with kids under 8 years of age must take them back to the room during the appointment. I can't even imagine how this works to be honest. There is also a rule that if you're in the bathroom, this time counts against your grace period. So it's possible that you won't be admitted to your appointment even if you're physically at the location. I practically live at different salons and I have never seen anything as strange. I didn't want to read the rules but they were everywhere! I used to like European Wax because it was a quick get in and out, nice place, but it lost its appeal. Too many problems for less than average appointments. As always, I'm not impressed with European Wax. I'd rather go somewhere else next time.

I honestly debated reviewing my experience, but it's now been a whole day since my wax and I can't…read morestop thinking about how unsatisfied I am with my service. I won't say who my waxer was, but the whole service seemed very rushed & somewhat unprofessional. We started about 10 minutes late, so right off the bat I knew it would be rushed so that she could catch up with her time for her next clients. As far as the unprofessional aspect of my service, my waxer remained in the room while I undressed & dressed before/after the service, which is absolutely unheard of in any field of service. She knew it was my first ever wax, let alone a Brazilian, which is extremely nerve wracking as is. Thankfully, I wasn't too uncomfortable with the fact that she remained in the room while i got undressed, but I definitely know people who would have been very affected by that, especially for their first ever wax. On top of all that, I woke up this morning with basically raw skin on my pubic area. It is extremely irritated and tender to the touch and I'm very upset about it. She did multiple waxes in the same areas, which was needed because of my very coarse hair. Although I know she was trying to help by making sure she got all the hairs, as a professional it is your job to know when to stop/switch things up to ensure your clients safety, whether it's the result they want or not. Lastly, we were supposed to do a test strip before my session because I mentioned I was on acne medication and the front desk said it would be necessary to do that in case i have a bad reaction. Due to the time crunch with my waxer running late, we never did the test strip. Overall, i'm pretty disappointed with my experience and would not recommend to my friends/family.

Great massages by Ashley and nails by Joti. Small operation with 4 staff in the heart of Olmsted…read moreFalls.

I was able to use their 30-day refund policy due to product date of manufacture when received, BUT…read morethey have "auto gratuity", "personal training", "consultation", and other charges they did NOT refund. I was very disappointed in how they handled their refund policy. Very disappointed. Would never purchase anything from them again.

Allie is a great provider! I've seen her twice for IPL on my face and have had excellent…read moreexperiences both times. She's conservative in her approach, explains everything clearly, and makes sure you're comfortable throughout the entire visit. She helps set realistic expectations for results, and I truly appreciate her professionalism and care. Will absolutely be back!

I went in for a chemical peel and was really hesitate however, my face look phenomenal. The…read morechemical peel was suggested due to cystic acne and it worked. I'm super excited for my next facial. Wonderful staff

Jill Warner, Nurse Practitioner explained things very well. She and the staff were friendly and…read moremade me feel comfortable.

The front desk staff and nurses are wonderful. I paid $550 for a laser treatment on my face to…read moreaddress sun spots. I returned for a second appointment which was scheduled for a laser treatment on my neck and chest for sun spots. I did not want to pay an additional $750 for another treatment until I saw rests on my face. The laser treatment provided absolutely no improvement of the sun spots. Dr. Kooken stated she would touch up the spots if I proceeded with the laser treatment on my neck and chest. Dr. Kooken asked me how my recovery went. I told her there was no recovery. I did not experience any redness, swelling, or discomfort as discussed at the appointment. Dr. Kooken said that is very unusual. I am thinking the laser was set too low to provide any benefits. I also spoke with Maria, the practice manager, requesting a refund. I was told, "the bottom line is we are not refunding you".

After moving from Texas, I purchased a Groupon for fillers from Anew. I was able to get in within a…read moreweek and, following that appointment, and after a year of excellent results and customer service, I wouldn't go anywhere else! Tiffany is an artist and has an eye for perfection. She provides the results you ask for and I always leave looking refreshed: with natural-looking results. The staff is knowledgeable and helpful. I highly recommend Anew!

I must have spent HOURS researching this Anew MedSpa along with others. Based on their high quality…read morereviews, I decided to chose Anew MedSpa. They are not only AMAZING in the services they offer, but they are the NICEST people on the planet. Rachel (esthetic director and manager) made sure I knew every-single-step of how Botox works and the routines/procedures/payments/etc of this spa. Daniella (nurse practitioner who did the Botox) explained the procedure (I was nervous...) and even gave her email so I could check in with her anytime with any questions. By the way - she emailed me back within hours of me sending her a question and was so kind. What I LOVE about this place is how they go for a natural look. Nothing "fake" about how your Botox will look or any other treatments. I definitely did not want that fake look - and was happy to hear they dont like that look either. They are about enhancing your natural look. Since my first appointment with them, I have been back for more appointments and even use the skincare they sell there (Zo Skin Health). Seriously - my skin has never looked better. I am beyond thrilled with their services and with the products they offer. I completely 100% recommend them!