I have 2 bracelets and I LOVE them. Everyone in my family has jewelry from Eden, even the little kids! It is the only place to get the REAL Dennis Screwball and they have many other cute cape cod themed jewelry. Some advice to everyone complaining about tickets....do you know about the side line? if you go to the side of the building they have sales people waiting where you can buy jewelry without a ticket and without actually going inside. The catch is that you need to know what you want. If you are trying to decide between 2 they will bring those out but they wont bring out 5 different bracelets for you. My advice is to look at other people in line while you wait to figure out what you want. There will be people there who go year after year and have 10 bracelets on their wrists! so ask them about their bracelets and they will be happy to tell you, that way you can figure out what you want without going in the store. Also get there about 20 minutes before it opens. Sometimes they open early and if no one is there yet with tickets they will let you in. I also suggest getting dropped off because there is little parking. Its a complicated process but so worth it and the exclusivity is part of the experience! It really does bond people from all over, people always recognize my bracelets and tell me about theirs that they got from Eden. Its a family run business so be patient and try to get a ticket ahead of time if you know what week you will be summering in the cape. have fun! read more

Let's just say I've been a customer since my neck wire cost as much as your bracelet is costing you today (when I tell people how much my bracelet cost, they can't believe they were ever so inexpensive!). Together with members of my family, we have many pieces from Eden and we have never been disappointed. From the screwballs to handcrafted fish rings and bracelets, to other items, they're all beautiful and last and last - there's something about handmade, quality craftsmanship. Although I'm thrilled that the Bachelorette show has brought them more accolades, it does mean that as of this August (and for the duration of this summer), they are cutting their hours to three days a week (Thursday-Saturday) and you have to fight even longer lines to get in (i.e. get there before noon or don't bother). Gone are the days of walking up and chatting with the owners for a half hour as you lazily peruse their offerings. But we all wish success upon the small business owner and they truly deserve all of it. Long and short of it, it's worth the wait, but please remember to be nice to the neighborhood, and those standing in line with you - even those of us who have been customers forever have to wait too, and it's because of all the new people, and you don't hear us complaining! read more

The workers are extremely rude. I do not understand how you run a business by not allowing customers to see your products either in person or through a picture. These people hold themselves in pretty high regard for such a simple jewelry design. read more

I went into Eden for the first time today and I was completely appalled. I was looking for a specific type of bracelet and they told me in the rudest manner that they don't make them anymore and everything else is just an imitation and fake. They were judgmental of my cape cod bracelet and said it's not real. They did not offer to help us find another bracelet I may be interested in. I was in the store for a total of 5 minutes and I had the worst customer service I've ever experienced. I would much rather go to another store and wear a "fake" cape cod bracelet than ever wear something from this store. I wish I could give it 0 stars it doesn't even deserve 1. read more

Having gone to the Cape for summer vacation for a few years I now try to make a stop at Eden a yearly adventure. My first Cape Cod bracelet was purchased in P-town, 8 years ago. I still love it and have never removed it but I didn't realize the story of the family making the original screwball in Dennis until a few years ago. I went to the website and followed the instructions last year and am thrilled with my bracelets. The shop is small but with lots to see and choose from. After getting in you have your own salesperson who gladly measures and fits you for anything you're interested in. Yes there are rules but I feel it's part of the experience, not an irritation. You need to plan your trip, be ready to wait a bit, have cash or check only but you'll be thrilled with your purchase. My daughters and I each have 2 Eden originals now and receive compliments frequently. The bracelets are a daily reminder of the beauty of the Cape and memories of moments shared together. I proudly wear my Eden jewelry and look forward to a return in 2018. read more

Eden - 2017 purchase.. shiner silver fish 190, flattened twisted silver with gold ball ends(twill) 160, twisted silver with gold ball closure 190.. - Jewelry Near Me - Dennis, Massachusetts

Had some free time during my vacation and took the drive. Had never been able to visit because of the ticketing policy. Was able to get a ticket in the spot. Customer service and waited about 40 mins in line. Two ball silver bracelet $148 with tax. Beautiful fish bracelet designs as well. read more

Eden was a new experience to us, we made an appointment and went over, we tried to open the door and it is rudely shut on us, they told us to wait and they would open it when they were ready for more people, ok... We waited and then went in. Really, you'd a thought the queen's jewels were in there! Nope, just jewelry, nothing special, we left w/o purchasing and we were treated with the same rudeness as when we entered, oh well. Won't go back! read more

I went to Eden this weekend and it was in Dennis. Not what usually comes to mind when you think of Eden. (Corny joke, couldn't resist). This tiny shop was not too hard to find and Google maps plotted it out perfectly for us. Since I came in the winter, there were no tickets, just regular waiting in line. We arrived and there were about 4 people in line ahead of us. It took about 15 minutes, but then we were able to enter. Each person who enters Eden is personally helped by a store employee. Since I knew I wanted the traditional Cape Cod Screw Bracelet, we were in and out in under 10 minutes. The sales lady was very nice and helpful. She took a measure of my wrist and gave information about how to care for the bracelet. The store still only takes cash or check. They also offer pottery and other jewelry options. If I need another bracelet, I will come back, as this is the only authentic Cape Cod Jewelry dealer. They don't do internet business or even mail orders. read more

The people can be very rude there but they do have the most beautiful cape cod bracelets. It's worth a trip, just make sure you get tickets and get in line early read more

Eden - Jewelry Near Me - Dennis, Massachusetts

Easy and quick "onesie" line experience! I just had to come on here and give a wonderful review after reading some mixed reviews on here and elsewhere. I had gotten the original bracelet when I was much younger and treasured it for years before losing it at a soccer tournament. I recently moved to Boston so I wanted to take a day trip down to the cape and finally get a replacement! My experience could not have been easier. Their website warns that the onesie line can be long in the morning, so I did a drive-by around 10:30 thinking it would be too long. There were no parking spots so I took a lap around Dennis (a beautiful drive!) and came right back and 2 spots had opened up. I pulled right in, walked over to the shop and asked the two women working the table which line was the onesie line- turns out it was them! I was helped immediately. She measured my wrist, brought out a couple size options, filled out the receipt, took my check and I was back in my car with my bracelet on my wrist in LESS THAN 8 MINUTES! So simple and easy. I will definitely come back next summer with a ticket to go in and pick out something new now that I have the original back on my wrist! NOTE: if you plan to pay by check, make sure to have your license on hand. read more

I love Eden! The onsie line was quick and easy and the employees are so helpful. I got a bracelet and ring and it's a perfect fit! Absolutely love it. read more

I love love love this place. Been going for years and I truly look forward to going every summer for a new piece

My mom and I waited in the "onesie" line. We got there at 9 am but no one else showed up until after 9:30. The women were very nice, very efficient. You must know what you want before you get there, but we did ask how much certain items cost before we made our decision. It took about 5 minutes total. We are very happy with our purchase!! read more

Eden - We each bought the bracelet with the green Aventurine. The other cape cod bracelets were not bought here - Jewelry Near Me - Dennis, Massachusetts

See all

During my recent vacation to Cape Cod I found Eden Arts on line but it was to late to get the coveted golden ticket to get into the store. I took the half hour trip from Eastham and went to the side door for the instant service, one item option. I got there early and was first on line. I had a great experience with a very nice sales women. She allowed me to buy two bracelets and I am beyond happy. The most fun part was chatting and bonding with the other bracelet lovers on the waiting line. read more

All of the bracelets are beautiful, it's a shame that the staff is so rude! They found a mistake on our ticket and they hounded us the entire time we were shopping even in front of all the other costumers. They threatened to keep us from coming next summer because of a simple ticket issue even after purchasing several bracelets. We also heard the other women in the shop talking about customers loud and clear from the main area. We'll only be back because the bracelets are lovely!! Make sure your tickets are PERFECT before arriving and have them ready to go in line. read more

My daughter and I went to Eden, each looking for a new bracelet. We each own one already from 3 years ago. My daughter has worn hers well and it was bent out of shape. She hoped not only to buy a new one to compliment her older one, but to also have it "reshaped". She showed it to the sales woman upon entering and she took it to the back room to see what could be done. Less than ten minutes later a man came out and said to my daughter, "When it breaks, don't bring it back here". My daughter and I looked at one another thinking, "what was that all about" A few other customers looked at us with surprise. He was very rude! We went on to spend $400.00 on two additional bracelets. I thought to myself, this guy has a good gig here...charge $400 for two bracelets, probably worth $100, have people stand in line, but insult them when asking for a five minute repair. He needs to slow down and get some rest.....Very Grumpy. The bracelets are nice, but they are really nothing terribly special in the long run. read more

Jewelry here is beautiful but it is impossible to "sign up" for an appointment just go get in the door. My daughter has tried since the summer; most recently when she went online at the earliest time possible the time slots were all taken. I feel that this is ridiculous. read more

I drive rather my friends drive me to eden I have mobility problems and the ladies there always take such good care of me ,they appreciate acknowledgement of their family as I love the whole family and I don't know who is who there but their talent is Amazing be kind and humble yourself go back their worth a second chance and adjust your attitude before going in read more

Got a ticket and went with my daughter. We waited in torrential downpours to get in. Our sales lady was very nice but the other 2 were downright nazi-like. I love my earrings and bracelet so decided to go to the onesie line to get more. I was very rudely told I could only get one ....there was one person behind me. Asked if I could get back in line. She barked at me and said "No but I guess I can't stop you!" All I can think of is the soup nazi episode on Seinfeld. Their prices have skyrocketed and their attitudes are horrendous. I will not fall for this anymore. I had a moment of clarity while watching customers get treated rudely and standing like a soldier....2 stars only because I really do love my bracelet, but my friends have them from other jewelers and they are gorgeous. Bye Eden, It's been real, and for goodness sake have a few cocktails. read more

Just went for my first visit here and was absolutely phenomenal! We had tickets to go and were able to walk right in at our designated time. Lynn the sales consultant was the best! Very helpful and patient as my friend and I made our decisions! Definitely would go back in the future. read more

I honestly am frustrated. I have had the Eden experience several times. Great shop. Excellent jewelry. I have several pieces. However I got on website to reserve tickets as their website describes -2 weeks in advance. I got on evening of 7/29. Booked through 8/11. Future dates not yet available. Immediately got back on morning of 7/30. Website down for maintenance. Got on again same day 7/30 and all booked through 8/18. Ridiculous. I will be on vacation with my 2 daughter in laws from 8/10 through 8/18. Followed the "rules" and still can't get in. And I was on within 24 hours waiting for the next week to go from unavailable to able to book. So I got on website to see if I could find selection of items so maybe I could take advantage of "onesey"line. No product info. I called phone number. No ability to leave a message. Really disappointing. read more

I have been buying bracelets from them each year for @ 4 years now. Love their jewelry, good quality. This year I purchased a snake necklace with the gold ball on it. For some reason it is truning brown in paces like it's tarnishing. I cleaned it with soap & water as instructed but nothing. Does anyone know how to clean this necklace to bring it back to it's original shine? read more

Rude. Pretentious. I have never been treated so badly at a store in my life. I wouldn't wear their Items if they gave it to me. If I could give 0 stars I would. read more

I have two Cape Cod bracelets from Eden but have never actually been in their store - I used the queue on the side. I understand the strict sales rules and that is their privilege to conduct their business as they want. On my most recent trip to the Cape I was unable to visit Eden because they are only open Thurs - Sat. in June. I was forced to visit one of their competitors and was pleasantly surprised at the fit and quality. I actually prefer the shape of the competitor's bracelet. So while it is better to buy from Eden, there are alternatives for the time pressed visitor. read more

First of all, I want to say a huge thank you to everyone who posted about "how to do Eden." I arrive in early June on a rainy day. There were 4 ladies in the store when I arrived and I pulled my hoodie over my head and waited to be invited in. I waited 5 minutes and two ladies left & I was invited in. I told the lady that I wanted a screwball bracelet with a gold ball and she measured me, brought out one that was too snug and then the second that was perfect! I wrote my check and put the phone & driver's license info on it and away I went. It was fun and seamless and it is a piece I will treasure. The lady who helped me was a tiny little dark headed lady and she was a doll. I am married to a Bostonian and had waited since 1997 for this lovely treat. Thank you, Eden Please support the local artisans & buy from Eden only...and don't buy an imitation from the local jewelry shops! I was curious about cost, so I will share with you... prices change, but in 2013 I paid 140.00 before tax. read more

With the amount of money I've spent in there the past 10 years you guys have to be able to afford a more accessible location by now!!!! I have 5 bracelets, earrings, 2 necklaces and a ring. I poke fun at the imitations and refuse to buy them from any place aside from Eden but sadly it's become impossible to darken the door. The 'ticket' system is the worst excuse for process. I was at my parents cape house for a week and decided to head to Eden to replace a necklace I lost and take a look at new bracelets. I drove down (45min) on a whim only to find out that Eden is closed on Tuesdays (ok that's my fault but still annoying in the middle of the summer to be closed). I started reading the website and found out that I'd need to contact 'Rachel' to get a ticket emailed for access? I emailed Aug 14th. This is the response I got back, 'Please note, requests that give us less then a week to respond MIGHT go unanswered. Also note, we are all booked, no tickets left for AUG 15, 16, 17, 18, 22, 23, 24, 25 August 29 - morning sessions are full.' This is great customer service. Ticket requests might go unanswered? They are booked for the remainder of August and did I mention the email also stated that they are CLOSED FOR THE SEASON Sept 1st?! When the hell am I expected to get in there? Don't get me wrong I grew up on the cape, I've supported Eden for a long time. It's exciting and great for Eden that these bracelets have become so popular but they should be able to accommodate the mass amounts of people that want to buy these things. You are losing business because you refuse to move locations to a more conducive setting. I get that you want to keep your small authentic feel but I think you outgrew that location over 5 years ago and now you're just pushing away loyal customers. read more

Went to Eden on September 28th after checking the website which says "Eden is now open" Had trouble finding which building it was as there was no sign. Knocked on a door and was rudely told "this is a private residence. Besides we are closed until the middle of November "and had a door closed in my face. Thanks for the hospitality and incorrect information Eden as I came from 3 1/2 hours away. read more

The best place to get jewelry on the cape. They have the original "cape cod bracelet" the real name is the screwball bracelet, all the others not from Eden are knockoffs and poor quality. If you want to go in prime tourist season you need tickets. If you go before June or in September you don't need tickets but get there early. Limited parking but definitely worth the wait. The jewelry is all hand made and gorgeous. read more

I'm not sure why people complain about poor customer service or the hours suck blah blah. It's all written out on website. Pretty simple. I had great customer service and it was great experience. They are artists and I Turku enjoy their great work. read more

One of my favorite places! Amazing customer service - shout out to Maureen for her knowledge, patience and humor- I admire the staff for being so passionate about their jewelry and pottery!! It's simple to have a wonderful experience there when you follow their easy process- see you next year eden! read more

If I could give a worse rating I would. I have never experienced worse attitudes in my life and I'm a middle school teacher! Went to the side door I knew what I wanted they said they didn't have it. I got back in line because I had purchased a ticket. Once getting into the store I saw the one I wanted and they had my size.. hmm horrible service and they offer repairs but refused to help fix the bracelet I got there that broke.. after a week. Terrible service terrible quality DO NOT WASTE YOUR MONEY read more

I did not have a very good experience with them. I found the sales person outside to be very rude pretentious and frustrating. It was a very slow day as there were maybe three or four people inside. Obviously people with tickets didn't show up. There were only four of us waiting outside without tickets and she refused to let us in. Happy for the people with tickets. read more

After living on Cape Cod for a few years, Id wished Id bought a silver herring bracelet and or ring to remind myself of that special time. Yesterday, while visiting a friend, I stopped at Eden to make that exact purchase. I did not have much time and knew of Eden's militant rules/procedures for shopping in season. I also knew of their "side window" for shoppers who knew exactly which items they needed. I parked and approached the miniscule building, noting zero signage explaining where said "side window" was. I figured I had a 50/50 shot and walked toward the left of the front. There, I found mot a window but a door, clearly marked "employees only". Circling around the front toward the other side in search of the mysterious "window", a grumpy woman opened the door and snappily asked why I was "walking all around the place". I asked where the side window was and she answered it was where Id initially was and to return there and wait for "someone" to help me. She went back inside. I was rather astonished by her brusque air but returned to the side where the "employee door" was. SHE HERSELF opened the side door and asked what I wanted. I knew the store's cash only, in person shopping policy (you cannot call to ask directions, see merchandise selection on website or inquire about prices) and had brought a few hundred dollars in cash to accommodate my choice of purchase. Unbeknownst to this woman, it was my intent to then order several more pieces for wedding party gifts as well. After her impatience and condescending answers to my questions of pricing and sizing, I turned and left empty handed, on my way to visit the charming jewelry shops and artists in Provincetown who are so cordial and professional. Im sure I will find items that are as lovely with far more appropriate customer service. While Eden does sell beautiful items, their elitist staff and business practice does them no favors in creating future customers. read more

I took a vacation to Cape Cod and really wanted a Cape Cod bracelet. I researched online where to get them and decided to risk it and go to Eden's without a ticket. There were no lines when I went (I got lucky) and the staff was very informative and helpful. I got the perfect bracelet for me, and over a month later it's still in perfect condition! read more

Last spring, I was blessed to relocate from Connecticut to Yarmouth Port on Cape Cod (which is the town "next door" to Dennis, where Eden is located.) I was very excited to purchase some Cape Cod jewelry and took a five minute drive over to their shop in June (before you needed to order a ticket to get in). I purchased two screwball bracelets and two pairs of earrings. By the end of July one of the heart charms fell off one of the bracelets and one of the posts totally broke off one of the pair of earrings. I drove over on a hot and humid day and waited 1/2 hour in the "repair" line to have them repaired. In early September, both charms fell off both bracelets and another post broke off the second pair of earrings I had purchased. At this time, however, the shop was closed and won't reopen till November 18th. So, on November 18th, I go over there again and have the items replaced and expressed my disappointment in the quality of the jewelry and the inconvenience of having to make so many trips over there. No apology given and the sales clerk could really care less. This week (February 1, 2015), the charm has come off again on one of the bracelets and a post broke on one of the earrings yesterday. Needless to say, I'm very upset. I truly believe now that the quality of the metal and the workmanship involved are poor. Their claim to fame is that their jewelry is so distinctive and only made at Eden, but what good does that do when it constantly breaks? I love the little charms, but if they're going to constantly fall off, I will go to one of the many jewelry stores that are open year round on Cape Cod and take the risk of buying "non authentic" jewelry that looks exactly like what Eden sells and skip the charms. It's not like I'm ever able to wear them for more than two months, anyway. Save your money, save your time and save your frustration. read more

I went to Eden Hand Art and loved it. The people were great and very fast to wait on us. I love my new bracelet!!! I'll be back next year for my next one. read more

My parents live on the Cape so I am there often. I also frequent Eden and bring guests all the time. I usually purchase an Eden item every year and have given many as gifts. The jewelry is lovely! But over the last few years the service as changed. There are so many rules! I totally understand the need for some sort of a system to keep the crowds under control however, my last 2 experiences were just not fun! We endured the lengthy wait at the door clutching our ticket, but again, there seems to be so many rules to keep up on, you are bound to miss one and when you do, you learn quickly what you have done wrong. The normally friendly and helpful women in the shop, were grumpy and annoyed with customers. My 84 old Mother and I were carefully (uncomfortably) watched as we shopped and there were only 2 other people in the store. When we asked to see and try on things, we were met with sighs and the routine yet forced process of measuring our wrists. I felt as if I was putting her out. But as always, we each purchased an item. However, this time somewhat more reluntantly. Perhaps it was a long, hot and busy day? I get it. But, Eden, that's a good thing... You are busy and people are buying and supporting this wonderful local business and craft! You have to have all these rules because you are busy!! Again, a good thing! But the experience is huge. Please don't lose sight of that! No one wants to wait in line in the heat for hours only to get in and be treated poorly. I don't care how lovely your jewelry is, excellent customer service is critical. I want it to be a fun experience again. I'm sorry to say, this time it wasn't and I was disappointed. read more

Great experience! My daughter and I visited Eden several weeks ago. We had an awesome experience and plan to go back next summer. We had a ticket and only waited in line 15 minutes. The salesperson showed us around the store and then gave us some time to look at all the jewelry on our own. No pressure or attitude. The biggest problem we had was making a decision on which bracelets to buy. Our wrists were measured and we got to try on any bracelet we were interested in. We both purchased a fisherman knot bracelet ($192) and a fish ring ($100) My daughter also chose the herring bracelet ($192) and I bought the bittersweet bracelet. ($232). We can't stop looking at our new jewelry. Don't hesitate on going. I am surprised by some of the negative reviews. If you want more than one item, just make sure you plan ahead and get a ticket. Parking is limited but we had no problem finding a space to park. We were able to park right in front of the store. read more

Booked my ticket, drove from CT, on a beautiful Saturday, stopped and had a Lobster Roll with friends, arrived at the shop for my ticket time, no line and no one in the lot, was greeted by Cheryl. I was sure to read all the instructions and so on before arrival, Cash or Check only, limit number of shoppers in the building (fire code folks & do appreciate). Do love the limited amount of shoppers as it is nice for one on one service!! But, while shopping two women just ran right into the shop ignoring the "Please Wait" sign outside and were rudely asked to stay outside. I get it, there was at least 8 of us inside (read your instructions folks). And I understand the rudeness...I'm sure it happens all summer! Read folks, read. It's Cape Cod, take a breath of fresh air, relax and wait your turn. Geese, if you got a ticket, you'll get your turn. They do measure your wrist and do make sure you have a nice fit! And whatever you do-don't take pictures inside. Another couple did that-just don't. Overall, I love my fish bracelet, love it's hand made, already got complements on it and will return and get two more! Love supporting local shops! read more

My mother purchased the black onyx bracelet here over the summer and gave it to me on Christmas. One day in mid-February, I glanced down and noticed one of the balls had fallen off! I was so disappointed - the bracelet cost $200+ and had broken after not even two months of wear. We emailed them shortly after asking about a possible repair. Maureen couldn't have been more helpful! She said they would be happy to fix it free of charge. We drove down and dropped it off on 5/13. Maureen was, again, very pleasant and didn't even ask for a receipt. She also noticed we would be coming from about 2 hours away and when she found out the repair would take a few days, she offered to give the bracelet to a family member who lives in our town so we wouldn't have to drive back out to pick it up. I got the bracelet back yesterday. Very easy, quick process. It's nice to know that they stand by their products and have such great customer service. We'll be back this summer! read more