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    Edelweiss Air

    3.0 (1 review)

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    23 days ago

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    Spirit Airlines - No screens for entertainment

    Spirit Airlines

    1.4(1.9k reviews)
    1.0 miSoutheast

    Hey y'all! I had a…read morevoucher of $160 I used and paid an additional $145 for the current flight I'm on. I've taken spirit a handful of times, never had a big issue. If I ever have a flight issue I just complain and usually the airline assesses my claim and gifts me a voucher in return. Tonight I'm on an overnight flight to the east coast and it has 1 layover! Flight was delayed by an hour or so. Thank GOD it wasn't delayed by 1 day like my last flight I took in October 2025. They do gift us hotel voucher and Lyft credit as well as a full refund if we need it... It was a hassle tho. I had to cancel business trip due to that delay. The pilot was stuck somewhere and we only could on the flight the next day. I was so exhausted because they had us wait for about 5-6 hours for the pilot to never show.. Otherwise, smooth flights. Just make sure to take ur snacks and drink with you, otherwise I don't have many complaints of this airline. Always know their terms, which aren't as nice as southwest, but similar to frontier. Usually flights can be super cheap like $66 as a low flight price... probably even less expensive if you book downstairs in the airport otherwise this flight was kinda pricy for spirit! I got a window seat tho! Downloaded some Netflix movies, and or I will just sleep through! Said my prayer and were about to take off LATE! Anyways once we're in the air, it's overrrrrrr, we're almost there! NOW, what I think airlines should improve, is the way we all exit the airplane. They don't give instructions. We all just get up and leave but orchestrating that at times can be messy. Passengers get so mad if you try to get off the plane before them! Like, I mean, not everyone has a carry on, so we can just walk past the ppl who need extra time to gather their bags! I wish they had 2 exits or 3 exits! That's the next level of airplane experiences, I think they need to build airplanes with a nice exit system. WWW.SPIRITWIFI.COM (A way to see the flight coverage while on the flight)

    STOP DO NOT BOOK I…read moredo not recommend using Spirit airlines!!!!!!!!!!!!!!!!!!!!!!!! They are cheaper for a reason. I booked Ticket 2 days ago for a future trip. I had to cancel my trip but asked for a credit to use for a future flight. They do not honor credits or full refunds on tickets less than 250. I was charged 100% for my cancellation meaning all my money I paid 2 days ago was taken with no consideration or courtesy's of a credit for future flights to keep us as a customer. I escalated the call to a supervisor only to be told I would have needed to call with 24 hours from my original booking to be given any consideration. Supervisor Judy 361534 employee number. Explained our daughter college athlete was going to surgery and we needed to cancel as we need to go sooner. They have medical exceptions but you must provide documents and if they approve only then would you receive a credit. In my spare time recovering our daughter will we play this game. Btw the airline has 18 days before our flight was booked plenty of time to just issue credit to be used in the future. We were told no. This is not customer service this is robbery. Needless to say my family will no longer fly this airline which we had used in the past. We fly 5 adults each month often.

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    Spirit Airlines - No leg room for 5'0" tall people

    No leg room for 5'0" tall people

    Spirit Airlines
    Spirit Airlines - My knees during the flight back

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    My knees during the flight back

    Delta Air Lines - D' Delta Skypriorty line 1-13 - 2024 Sat

    Delta Air Lines

    2.2(272 reviews)
    1.0 miSoutheast

    We were flying back to Charlotte via Atlanta and we had two great flights, but unfortunately there…read morewere some flaws. First flight offered some great views back to Atlanta, but unfortunately our flight attendant had an attitude. She would act so annoyed if she had to pick up anyone's trash, if anyone asked her to do something, etc... I got up to use the lavatory and someone had rang the flight attendant call button. She put her phone down, rolled her eyes, and got up to help them in the most annoyed face. This is your job. But anyways the meatballs are the best airplane food me and my grandmother have ever had. They were soft, squishy, had good flavor, and the garlic bread was good also. The bottom slice got soggy but that's ok. Every other part of the flight went smoothly. Pilots were experienced and professional. Was a great flight besides the one flight attendant. Good job Delta, but I still like United better.

    Delta and Air France Need to Get It Together…read more It's incredibly hard to even leave a proper review for Delta and Air France, but what I experienced July 2, 2025 shows they desperately need to fix their communication issues. And it's not just me--another woman I know also had a Delta/Air France connection this week; she arrived in Paris, and her luggage didn't even arrive with her. These problems clearly aren't isolated. My trip started in Las Vegas, where a dust storm kept us sitting on the tarmac for a long time. That delay caused my flight to land late at JFK. I had to sprint from one side of the airport to Terminal 3 for my international connection. While I was in the air, Delta automatically moved me to the next Air France flight because I wasn't going to make my original connection--but the Delta app never updated my ticket. So when I arrived at the terminal, I had no valid boarding pass for the new flight. The woman at the counter refused to print one for me, and by that hour, the self-service kiosks had already shut down for international flights. Even though there were still about 50 minutes before departure, they simply would not let me on the plane. Meanwhile, my luggage made it on board. Because of that, I was forced to stay overnight in the airport. The desk attendent claimed there were no hotel rooms left due to storms along the Northeast coasts that caused a lot of canceled flights. Not one worker was willing to stay later to help any of us from that flight. Is overtime not an option? Delta did provide meal vouchers when I called, but JFK was a miserable place to be stranded--filthy floors, nowhere clean to sit or lie down, and no way to rest. Being alone made it even worse. The next morning, I tried to shower in the Air France lounge, but the day rate was ridiculously high. Thankfully, a kind employee took pity on me; I didn't shower, but she allowed me to grab some food and a drink before my flight. My luggage--supposed to go from Paris to Marseille--was already moving on without me. My family had to call and place a hold on it so it wouldn't leave Paris, since we were supposed to meet in central France for a wedding. When I finally arrived in Paris, with limited French, I had to navigate retrieving my luggage on my own. And despite being told "everyone speaks English," that was not the case. Thankfully, my brother's girlfriend's family in Paris helped, but I still had to take an hour-long taxi to their home, costing almost $100--all because Delta and Air France failed to communicate properly. The entire experience was exhausting, expensive, and completely avoidable. These airlines seriously need to improve their systems and communication, because passengers are the ones paying for their mistakes. This was my first international flight, I had hoped to join my brother and his girlfriend on that flight to France instead I was stuck navigating this alone.

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    Delta Air Lines - D' by row 26 delta flt attendant seat by lav Tuesday 1-30-24

    D' by row 26 delta flt attendant seat by lav Tuesday 1-30-24

    Delta Air Lines - Las Vegas strip was outstanding. The airport, no so much. At least that was my personal experience

    Las Vegas strip was outstanding. The airport, no so much. At least that was my personal experience

    Delta Air Lines

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    Allegiant Air - Las Vegas  Fresno 9/12/2025

    Allegiant Air

    1.5(1.6k reviews)
    0.9 miSoutheast

    Would have been better if flight were not delayed awaiting a pilot landing very late and had…read moreproblems retrieving my rental car. If you do not mind sitting on a seat that feels like an ironing board this is the way to travel. I arrived early to the airport due to TSA problems and there was no Gate assigned for my return flight. Luckily, I was at a small airport and did a process of elimination of the other gates listed on the board and decided to sit at Gate six. Eventually, my ticket was updated and I learned I needed to be at Gate 5. I didn't appreciate lugging my bags around the airport with a new back problem trying to find Allegiant when not one Gate was showing the Allegiant icon.

    Seating is small for a average person and other airlines. And if a heavy person is next to you. You…read morelose some of your seating. We paid more for extra leg room seats. One of us is 6'6". And not to share my middle seat. The check-in process in Grand rapids was real BAD. The desk attendant was plain rude. The counter opened 30 minutes late. Never made any comment about it. We could hardly hear him speak. And when asked it he could repeat we were having a hard time hearing him. He smarted off and began to speak at almost a holler. We asked which gate we were leaving from. He replied " Can you read." Wow we just walked away. I have been flying for over 40 years. And have never encountered such a RUDE COUNTER PERSON. We were the first in line FOR THE LAST TIME. Just because it is budget rates doesn't mean rude.

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    Allegiant Air
    Allegiant Air - Las Vegas  Fresno 9/12/2025

    Las Vegas Fresno 9/12/2025

    Allegiant Air - Completely broken and CRACKED!

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    Completely broken and CRACKED!

    Frontier Airlines - Zero leg room

    Frontier Airlines

    1.4(790 reviews)
    0.8 miSoutheast

    What the heck!???! I…read moreflew Frontier many years ago and thought it was okay with some caveat. This is my second time flying Frontier Airlines and now I know why. First off, they penny pinch you for EVERYTHING!!! They only allow a personal item no bigger than 18" and it must fit in the measure thing they have at the gates prior to boarding the aircraft. However, I was surprised there was leg room at my seat. I fall asleep very easily on flights so I was knocked out as soon as I got comfortable. My short flight from LAS to LAX was scheduled from 7:45a-9:03a. The passengers were inside and the aircraft was ready to go, but somehow we were on the tarmac 45 minutes after our scheduled departure. Oddly enough, we landed about 30 minutes after our scheduled arrival time. Some people on my flight had a connection to HOU and we were asked to stay seated so the passengers can get their flight. I would hate to be them. The staff referred to the passengers as customers and it didn't sound very welcoming. Since the flight is short there is no service. Also, something to consider time-wise while flying Frontier via LAX is that you will have to take ground transportation to get to/from terminal 1 where you will pick up your checked bags.

    I should have listened to other Yelpers I trust on here, like Ralphus, before ever booking with…read moreFrontier Airlines. Had I read those reviews first, I would have saved myself from one of the most frustrating and embarrassing travel experiences I've had in years. I honestly didn't think there could be an airline worse than Southwest Airlines. I thought that was as close to bottom-of-the-barrel as it gets. I was wrong. Frontier somehow manages to go below that. This was my first time flying Frontier, Tampa to Denver, with a return back to Tampa. On the outbound flight, we boarded and then sat on the runway for 45 minutes, immediately putting us behind and causing connection issues for a lot of passengers. Many people missed their flights. Then, after finally taking off, we were told there was a medical emergency. A young man became seriously unwell, and the plane had to turn around and go back to Tampa. That alone pushed us to about an hour and a half late. During all of this, the cabin was freezing, and there was no water, no food, no Wi-Fi, nothing. You're just sitting there, uncomfortable and stuck. But the part that really crossed the line for me was the baggage situation. I specifically purchased the Frontier "Business" bundle because it stated two checked bags at 50 lbs each. Not 40. Fifty pounds each. That was the whole reason I paid for it. At the airport, the check-in clerk made me take 18 pounds out of my bags anyway and kept pushing me to get them closer to 40 lbs each. I'm standing there like... what exactly did I pay for? It made no sense. What that turned into was complete chaos. Nearly three-quarters of my belongings ended up out of my luggage and in my hands. I was walking through the airport carrying a loose, messy pile of clothing, trying to juggle everything while also dealing with a roller bag. I dropped things more than once. There was no way to hold it all together. It was awkward, stressful, and honestly ridiculous. And people noticed. Other travelers were watching me struggle, and you could see the sympathy on their faces. That part really got to me. It was embarrassing. You don't expect to be walking through an airport like that after paying for a bundle that was supposed to make things easier, not harder. That moment changed how I feel about traveling. I ended up getting rid of my roller bags during the trip and switching to duffel bags and a cart just so I never have to deal with something like that again. Travel used to be easy for me. I had a system that worked. Now every time I go near a baggage scale, I'm going to be wondering if I'm about to get thrown into another mess like that. I have a massive issue with how this was handled, and I'm not going to forget this experience anytime soon. At this point, Frontier is my airline of last resort. If no other airline can book my exact itinerary at the exact time I need, then maybe I'll fly Frontier... when hell freezes over. Frontier showed me the worst side of air travel, and I will go out of my way to avoid them going forward.

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    Frontier Airlines - Outdoor sign for drop-off

    Outdoor sign for drop-off

    Frontier Airlines - Premium  seats?

    Premium seats?

    Frontier Airlines - Premium  seats

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    Premium seats

    American Airlines - Pretty huh. That's what I was doing for 8 hours on the tarmac. Taking pictures while they finally remembered to fuel the plane.

    American Airlines

    1.6(348 reviews)
    0.1 miSoutheast

    I flew with American Airlines for the first time in many years, but had a very good experience with…read moretheir service at Harry Reid International Airport in Las Vegas. One reason I selected American Airlines is they were one of the few airlines that offered a nonstop flight from Las Vegas to Philadelphia International Airport making my travel arrangements so much easier. Everything started out perfectly smooth. The check in was easy and very efficient. It was done quickly through TSA Precheck. The lines at the counter were organized, and I did not experience any lengthy lines or issues during the check in process. The boarding experience was just as smooth. The gate agent's announcements were clearly communicated and the boarding process was easy! I didn't bring a carry on since I had checked my bag. I was going to be in Philly for 4 days. As a bonus the flight left on time and arrived 30 minutes early! When you are flying across the country arriving on time is a definite plus, but even better when it's early! It was a convenient one stop flight from Las Vegas to Philadelphia, combined with a very easy check in process and the flight was fantastic! The last time I used American Airlines was to Fort Worth Texas and then to Huntsville Alabama!

    I flew two separate airlines on my trip to Vegas. I wish I had flown American both ways. I flew…read morefrom Vegas back to DC. The staff was friendly. I had a sore wrist and I was allowed to board in the first group. The "people" aspect of travel is evaporating. Now it seems to be all about commerce. I paid extra to get an aisle seat. The plane wasn't full but I didn't want to risk being in a middle seat. The movie selection was dismal but it helped pass the time. American Airlines didn't charge for sodas or cookies. The Doritos were $7. (It is what it is). The flight attendants did a great job of taking care of us. I had to download the app to check in. That allowed me to easily print a baggage tag at the airport. The luggage arrived quickly at DCA.

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    American Airlines
    American Airlines - Dried food or maybe blood in my business class pod

    Dried food or maybe blood in my business class pod

    American Airlines

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    United Airlines

    United Airlines

    1.8(257 reviews)
    0.2 miSoutheast

    Flew United airlines, and honestly one of my favorite airlines by far. No delays, arrived earlier…read morethan expected and flight attendants are very friendly and welcoming!

    Okay Keisha at United Airlines in Vegas terminal 3;…read more Who hurt you boo? Was your milk sour this morning? Somebody put a pea under your mattress? You find another woman's panties in your sheets? Because BABY... the energy was hostile for no reason. I came up to the desk polite, calm, minding my healing-from-surgery business, and you couldn't even look up from your phone. I don't know what you were doing--texting your ex, googling sad love songs--but it was giving strong grouchy don't talk to me vibes. Now let me say this clearly: I had a doctor's letter. I am recovering from breast cancer and a double mastectomy--which, in case you didn't know, is not a light little spa day. I can't carry more than 5 pounds right now. I asked for a medical baggage waiver so I wouldn't have to pay $50 out of pocket which United in LAX granted easily and not only did you refuse to even look at the letter, you threw in a snarky comment about people from Los Angeles? Maybe that's where the man who broke your heart is from, or better yet the woman he left you for. Kecia it may not be your location. I think it's all about your energy and attitude because I can't see anybody wanting to deal with that nasty mess. Ma'am, read the room. Read the letter. Read anything. Because the lack of compassion was easy for anyone who is paying attention to Reid. Good day you salty chick.

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    United Airlines - Stuck in row 27

    Stuck in row 27

    United Airlines - United's Gate D57 at LAS

    United's Gate D57 at LAS

    United Airlines

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    Hawaiian Airlines

    Hawaiian Airlines

    2.6(118 reviews)
    1.0 miSoutheast

    Johanna Elliot is very helpful and was very patient helping not just us but everyone from that…read moreflight that came from Honolulu... I recommend you guys promote her to a supervisor because she is very well fit for the position... she made everything better. Hopefully next time only with Hawaiian air and I ran into her you guys should've promoted her by then.

    Oh my Gosh, didn't realize that I hadn't even written a review for this airline…read more This review is for 4.5 stars. Excellent Service. The flight attendants and the entire staff is top-notch. We used this Airline all eleven times. Located at Terminal 3 at Harry Reid International Airport in Las Vegas. Hubby and I have been to the islands of Hawaii, Oahu- ten times and Maui- for our honeymoon- once, a total of eleven times. Our son was really small, but he's been to Oahu twice. We went with my mother-in-law and her husband to Oahu once. And we also went with a couple of friends to Oahu once too. The first time, in 2004, we didn't know anything about it, we didn't use the Red Eye, so we missed on almost the entire first day because we arrived at 2 or 3 pm-ish. From the 2nd trip on, we always flew on the Red Eye. Always had a good meal, but it was late. Started using sleep aids so we missed out on those, but I think that rest was more important. Every flight attendant extended the Aloha Spirit to every visitor, they are all smiling, are all very nice, as well as very helpful. I think that one year we got a logo freebie bag, which we still use and have to this day. To date, I believe that these flight attendants have the best demeanor. The luggage policy was one bag checked for free, weight limit of 55 pounds, unless that has changed. But please do check the website. The website is user-friendly. You can book your trip using their site. You can also check your miles. On the Rewards Program, recently, the airline eliminated losing your miles. I currently have enough to book a one way flight for free. This would be the second time, that I earned this as a Rewards member. Hubby became a member after I did, but he lost his miles. Not so good.

    Photos
    Hawaiian Airlines - Mrs. Calloway Maggie and Grace

    Mrs. Calloway Maggie and Grace

    Hawaiian Airlines - The Strip

    The Strip

    Hawaiian Airlines - 1:55AM  |  LAS-HNL  |  FC Menu  |  04.15.24

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    1:55AM | LAS-HNL | FC Menu | 04.15.24

    JetBlue - 12/23/2025

    JetBlue

    2.5(210 reviews)
    0.2 miSoutheast

    JetBlue is the only flights I fly when going out to Boston or New York City from Las Vegas…read more JetBlue's Terminal, Terminal 3, is a lot smaller than Terminal 1 in Las Vegas, but I like it a lot! You'll take transit over to the D gates from Terminal 3. I typically don't get too many delays with JetBlue, especially flying to New York City. They offer non-stop flights every few hours. I try to book the early flights if I can when going to New York City to avoid any potential delays. Most of my flights arrive early, typically by 20-30 minutes when flying into JFK! The seats are spacious on JetBlue. Each seat comes with a TV that includes free movies, music, and DirectTV. Some planes have charging capabilities too! Throughout my flight to New York City, JFK, the team at JetBlue offers drinks, like soda or water, as well as free in-flight snacks. I always get their pop snacks and pretzels! If you need more legroom, you can upgrade to different seats on JetBlue. When you check-in for your flight, you can change your seat easily through the mobile application if there are open seats available. Now, if only JetBlue offered a non-stop to Orlando Florida from Vegas!

    Meh...oh yeah heads up, the airline lists free entertainment but they fail to mention to hear…read moreanything on the screen you must first purchase their headphones! This wasn't a hopper flight! It was six hours of total boredom without entertainment! This was my first and because of this last flight with JetBlue!

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    JetBlue - First row and no food trays or cup holders

    First row and no food trays or cup holders

    JetBlue - 12/23/2025

    12/23/2025

    JetBlue

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    Edelweiss Air - airlines - Updated May 2026

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