1. Eddies Sprinkler The Best Solution

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    Eddies Sprinkler The Best Solution

    4.2 (5 reviews)
    Closed • 7:00 am - 6:00 pm

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    3 months ago

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    1 year ago

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    1 year ago

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    Ask the Community - Eddies Sprinkler The Best Solution

    Head to Head Irrigation Systems

    Head to Head Irrigation Systems

    (84 reviews)

    Update: I wanted to provide an update based on what…read morehappened after I posted my original review. Instead of attempting to resolve my concerns professionally, Jeff sent me the following text message: "I flagged your account and deleted the invoice from today. It's a small price for me to pay to realize you were an issue to begin with and we don't work well with people like you." I believe this message speaks for itself and demonstrates how customer concerns are handled. Additionally, Jeff S., as listed on the review, posted a review about me personally online despite never having hired me for any business services "Do not recommend Stephanie R, very rude and callous" Rather than addressing the service I received, the response attacked me personally. It was also stated that I instructed the company to never contact me regarding the service. That is simply not accurate. As the property owner, I specifically instructed the company to contact my tenant for scheduling and appointment confirmations because I do not live at the property. I did not tell them to never contact me regarding the work itself, that is ridiculous- I am the one paying for it all. I believe businesses should respond to customer feedback with professionalism and factual information. Unfortunately, my experience after leaving an honest review has only reinforced the concerns I originally raised with personal attacks and name calling. ------- Original review: I called them out because my tenant admitted in writing that she had changed the sprinkler controller settings and wanted the system checked afterward. Before scheduling the appointment, I explained to the company that the service call was specifically to inspect and reset the system because the tenant had altered the programming. After inspecting the system, Jeff called me and immediately said the entire system was "all messed up," claimed the controller was "an old Home Depot one," and estimated approximately $1,100 in repairs. He also told me there was "probably nothing they could do" to reset the controller. After questioning that conclusion, the story suddenly changed, and I was told they actually could reset and reprogram the controller after all. What concerns me even more is that when I received the invoice, there was no mention that the tenant had changed the controller settings or that this was the reason for the service call. I specifically requested that this information be documented, and the company refused. The property was purchased in February 2026 and underwent a professional home inspection with no sprinkler system issues reported. I find it difficult to believe that just a few months later the system suddenly required extensive repairs, including replacement of 17 sprinkler heads, especially when the service call was prompted by a tenant changing the programming. I can't say whether the repairs were truly necessary, but I left feeling pressured into a very expensive recommendation, received inconsistent information from the technician, and was disappointed that the invoice did not accurately reflect the reason for the visit. Because of that experience, I will be seeking a second opinion before authorizing any major repairs and would encourage others to do the same.

    Bottom line: look elsewhere…read more The owner of this company touts his many years of experience and how other companies call him when they need help. His technicians seem great, but under his leadership, they are hamstrung. We had water leaking onto our driveway with the irrigation system off. I noticed that a sprinkler head was in the vicinity of this leak, so I dug a 2'x3'x2' hole around it and replaced it myself. The leak remained but the sprinkler head itself looked dry. I dug another hole the same size about 4' away and that hole also filled up with water with the irrigation system off. H2H Irrigation system was called to find and repair the leak. The owner spent some time troubleshooting and proclaimed the leak was coming from the irrigation system (not the main water line to the house). He directed his technicians to replace the #5 valve ($600 total bill). The leak remained. They located the main line running under my driveway and noted that this would be the next step if the wet area doesn't dry out ($1840 quote; work declined). I called out another irrigation company about 2 weeks later. That technician came by himself. I dug out the same two holes that I did for H2H. He said it's clearly coming from this area. We should dig deeper. He dug another 12" down and found a main water line brass fitting crack that was the clear source of this leak. He was at the house for 30 minutes (and didn't recommend excavating my driveway). This repair could not be completed by an irrigation company, which I understood, as only plumbers are qualified to work on main water lines. Ultimately, the H2H owner's years of experience was almost extremely costly to me and my family. I would go elsewhere if you want the job done right and you want to avoid be suckered into work that is costly and unnecessary.

    Eddies Sprinkler The Best Solution - irrigation - Updated October 2026

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