If you've ever visited Martha's Vineyard, you're probably familiar with this brand. Upon entry,…read moreyou're greeted by a team member prepared to share the story of its humble beginnings, Captain Bob Douglas, and the Black Dog sailors. This General store has a nice collection of comfortable casual clothing and accessories. You can feel the high quality and the clothes are very reasonably priced. Apparel is more classically styled so it never gets outdated. Most of the items seem to fall into 2 fit categories. "Roomy" which is slightly oversized and "Classic" which fits more naturally. However, I prefer the "Fashion" fit which isn't tight but more aligned with my natural curves. Aside from clothes, they have specially designed accessories and stuff for your furry friend. Staying true to its roots, philanthropy is always is full swing. This general store partners with local animal shelters to host dog adoptions events. Adoptable dogs find a home and new owners learn how to properly care for their new pet.

If you like the Black Dog at Martha's Vineyard, you will like this store too. Similar yet…read moredifferent. It's new so the merchandise is new and fresh, and often funny. It's Black Dog so you get what you expect. I recommend parking in the middle garage so you can walk all over the National Harbor area. It's a very nice experience; different from Alexandria.

Just Do It! I did it. The store is organized and has a decent amount of inventory. The associates…read moreare nice. Mark was very helpful. I told him what I was looking for and he brought me several pairs to try. I found a comfy shoe & purchased it. There are clothing items, including socks, athletic wear, t-shirts, etc. Nike had better options than Sketchers & Famous Footwear. If you join the free Nike member program, there is an additional 10% off the price. Tangier Outlets also has an app for other coupons & savings.

Nike, you got sum splainin to do…read more Why these the same color code but not the same color? The tops and bottoms don't always match, even when they have the same color and off the same rack as if they are supposed to go together. This has happened with many blacks that have. I have 7 black sweatpants and 5 black sweatshirts and almost none of them match. The service is on point and their discounts are usually really good. Date I say the best on the east coast but it could be that I just happen to have more access so I see the 40% days more than I do at the other locations. I've actually never seen anything higher than 20% at the other 7 east coast locations I've been to. None-the-less, the colors need to match better.

I was on a shoe mission. There are several shoe stores. If you are visiting the outlets, you should…read moreinclude New Balance, Famous Footware, Nike & Sketchers into your visit. There are more shoe stores at this outlet mall but these have decent choices. I purchased something from Nike but New Balance made the short list. They have accessories, clothes and other items in addition to shoes.

Jessica was amazing she deserves a raise and great customer service skills. Deedee was also amazing…read moreand very helpful.

There are approximately 10-12 shoe stores in this outlet mall. Famous footwear has lots of styles &…read moreselections. I was looking for something specific & had better choices at the Nike store. The associate was not very engaging or helpful. She never moved from her position near the front of the store. When I asked about tennis shoes, she pointed to a side wall. The store is clean and organized. If you are looking for shoes, I would include this location (just don't expect much help).

I visited the Famous Footwear at Tanger Mall on 9/12/25 at 5:45 PM with my granddaughter to shop…read morefor shoes. From the moment we entered, the customer service was disappointing and unprofessional. The employee at the door, who later identified herself as the assistant manager, did not greet us, welcome us, or acknowledge us in any meaningful way. As I shopped, it appeared that she was monitoring my movements from aisle to aisle, which was uncomfortable and unwelcoming. When I selected shoes and had my granddaughter try them on, the employee made no effort to offer assistance, ask if we needed help, or check if we had found everything we were looking for. When I went to check out, the assistant manager simply walked to the register and told me to bring my items over. She did not ask if I was ready to purchase or if I had found everything I needed. I also requested a military discount and was prepared to show my military ID, but was told it would not apply to the shoes I selected. No clear explanation was given, and the policy seemed inconsistent and unclear. During the checkout process, instead of focusing on my transaction, the assistant manager carried on a casual conversation with the security guard, who was eating popcorn at the time. They openly discussed other customers in the store, which I found highly inappropriate and unprofessional. This was not only poor service--it was unacceptable behavior for someone in a management role. As the first and primary representative customers encounter, the assistant manager set a negative tone for the entire experience. If this is the standard of customer service that Famous Footwear accepts from its leadership at Tanger Mall, I will not be returning and cannot recommend this store to others. I strongly urge corporate leadership to review both the professionalism of the store's management and the clarity of its military discount policy. Customers deserve clear answers and respectful service at every level of the organization.

The outlet mall has lots of decent stores. Under Armour has great exercise items. The tops,…read moreT-shirts and leggings are great. There are items for men & women. Between this location and the Columbia store, you should have a great supply of socks, jackets and everything for casual outings & workouts.

I walked in with a friend of mine who is a big fan of UA clothing - he saw a tank top he liked but…read morethere were only 2-3 left not in his size. So he asked one of the workers if they had any more in stock but they did not. Knowing he wears a L she checked the size in the mannequin and it was a large so she removed its arms and handed him the shirt. That was top customer service and she was very friendly about it. Also another staff member approached us asking if she could assist us as we came into the store. Excellent customer experience thanks to the two staff. Wish o had gotten their names.

Anyone else get a little hesitant before going into a store to request an exchange? Well if you're…read morelucky enough to get Jess as your educator you can kiss those stubborn butterflies goodbye! I had damage to a favorite sweatshirt that I needed to remedy and from the moment I walked in the door, Jess made me feel valued, heard, and willing to work with me. She assured me that she could help, offered a mutually agreeable solution and had my in my way in about 6 minutes. She even took the time to, you guessed it, educate me on the nuances of the exchanged item. Prompt, efficient, respectful and courteous is how I'd classify my engagement with this store, and with Jess in particular!

My husband and I were in the store for a total of 10 minutes and were approached by employees FIVE…read moredifferent times asking if we needed help, it was annoying and resulted in us leaving the store without actually having a chance to properly shop

Tay, I appreciate you for stepping in and handling your business! You were gentle, receptive and…read moreunderstanding. Above all, you were/are solution based and I personally identify with that type of lifestyle. This location will remain my favorite regarding running footwear, apparel and most importantly, CUSTOMER SERVICE. I intend to continue to send my loved ones to this location because of you... Dear Customer Service Providers (in ALL capacities), Please understand that consumers are those of us that expect to be treated with respect and class. It's never in your job description to disregard that or turn away from the task. Not only does it show that you care and are on top of your 'game' but, it makes you a much better person and we need better people in our world. Conduct yourselves as if every customer is important and do your part to increase the value of not just the transaction but, the relationship. Here's some 'game' for you; if you leave it better than when you 'found' it, the karma will most certainly find you when you least expect it...at the most appropriate time. If you leave it worse than when you 'found' it, that karma comes back too...all the time!

The gentlemen that assisted us where very helpful on our visit. In need of volleyball shoes, it…read morewas recommended that we check out ASICS to find a pair. The gentlemen immediately greeted us as we walked in the door and asked if they could assist us. We advised that we were looking for volleyball shoes and we were walked directly back to where they were. The options were explained and the current sale ( buy one get one 80% off) was mentioned in case we wanted more than one pair or wanted to mix and match with another shoe. The size we needed was not on the shelf. However, once we asked if they could potential find it at another store, he offered to check the back and sure enough they had the size she needed. My daughter grabbed another pair of shoes and we made our way to the register. The gentlemen at the register checked the boxes to make sure the shows were the same size and come to find out the second pair of shoes she grabbed were not the ones she wanted. Sooooo glad he opened the boxes to check or we would have got a pair of shoes that nobody wanted lol. Needless to say we were able to find what we were looking for. The associates were helpful and friendly. They provided a good customer service experience and the store was well maintained.

Recently came in with a little less than an hour to closing time to look at the shoe selection…read more(which was very vast), but also to get a second opinion on what kind of shoes would be most beneficial for me specifically as a newcomer to the hobby. David was helping me out with sizing, and finding my arch (to my own surprise, nonexistent) and shoes to help support it. He was friendly, knowledgeable, & helpful--all around had a great conversation with him regarding shoes and running. Was recommended the Brooks Adrenaline GTS 25 and really liked them, but originally had come in to try on the Nike Vomero Plus to see how they felt after doing some research online. Didn't leave with either shoe, but left with a lot of knowledge on what to look for in running shoes that will fit my needs. Highly recommend checking out this spot if you're new to running and need some advice. Great staff & service with a wide selection of shoes.

I've been coming to this location for years. This location is well maintained & stays well stocked…read morewith the most current essentials & nice to have items that hit the market. I took a picture of the latest capsule paying homage to our beloved Cherry Blossoms. Running apparel, running shades, sneakers, insoles, lights, and energy gels...This place has it all! The knowledgeable team will ask you questions to get an understanding of your goals, then proceed with a shoe fitting (measure the length and width of your foot), then take the extra step of measuring your arch with the CUREX Foot disc. Come here and jumpstart your fitness journey!

Columbia has done a better job at organizing the store and making improvements. The clearance racks…read morehad great sales. There were beautiful sundresses marked down to $9-12. The shoe section is decent. I found a pair of shoes that I almost purchased. There are socks and other accessories. This place is worth a visit.

First off I'd like to highly commend a sales associate named RACHAEL in the LONG BEACH, CALIFORNIA…read moreFactory Outlet store I was seeking a particular men's jacket, the Columbia Single canyon hooded fleece in orange. My friend had purchased one a few months back at that west coast outlet, as a tourist from the east coast in Maryland. I wished to buy two of them. I was unsure of the name of the jacket, but when I described it to her, she patiently listened to me, and queried me a bit more of it. Then she said she knew her stock and went to check if they still had any. And they did! But, the store is unable to charge and send, and being from the east coast in MD I couldn't just come to pick it up. She said she'd hold it a couple days with my name and in the event I could get my son or somebody to pick it up there. But, she directed me to my stores out here in MD and provided me the actual name of the jacket, the color number and UPC code so I could ask about specifically when I called the local stores. How exceptional is that service‼ Her attitude was pleasant, courteous and above and beyond helpful!! Long story short, due to her efforts I found the jackets in a local store, 45 minutes from my home. I called the Ling Beach store, asked for Rachael 2 days later to say the held jackets could be returned to stock and expressed my appreciation to her for her exceptional service. She was truly gracious and thanked me for letting her know. Now I am hoping someone, like a supervisor or higher, sees this review and realizes WHAT AN AMAZING SALES ASSOCIATE RACHAEL at the LONG BEACH, CA store is. She deserves recognition and accolades and definitely a raise or other monetary compensation. Any employer would want to be aware of such an excellent employee and do their utmost to retain and reward an employee of Rachael's caliber‼ THANK YOU, again, RACHAEL in the LONG BEACH, CA Factory Outlet Store. Also, when I went to the Columbia Hagerstown, MD store to pick up the 2 jackets, I was blown away by the quality and pricing of your sportswear garments. I left toting home nearly $400 of winter running sportswear. Certainly those sakes were a credit to Rachael in Long Beach, as well, I might add‼ I WILL be returning and have told all my running pals of your stores, as they are impressed with the apparel I bought. VERY SATISFIED Customer

It's adidas that is what went well. A girl friend in college gave me the first adidas since super…read morestars...I was wearing Nike and she got me Kobe Crazy 8 shoes...never wore Nike again. Service was good and even got my cousin's veteran discount. Used my adidas account to Get more discount so everything was nice and cheap. Not the biggest factory store but I bought some golf gear for a random round of golf. Go check it out. Fit wise Nike does not fit my more athletic full figure...It is for people who want slim fit...Fuck that. Adidas fit for the win!

I love going to this store! Definitely worth the prices and can always find something to walk out…read moreof the store with. The staff is always super friendly and since this is located at the harbor there's a ton of parking. I love going here! Great deals!