There was ants in the room, wasn't cleaned all the way I don't think I'd ever go back

Not exactly a posh hotel with amenities out the yin-yang (the boutique hotel I stayed in Chicago was nicer than this), but I can guarantee that you won't find a hotel that has a giant hot tub right in the middle of the room. I was very fatigued when I checked into the place due to my flying from Chicago (via Las Vegas), then driving an hour and a half south after spending a couple of hours doing tourist stuff in downtown Seattle, so I didn't quite hear or understand the instructions about the hot tub that the manager was telling me. Frankly, I was a bit taken aback by the fact that there was a hot tub in the middle of the room. I thought for a moment that was where I was gonna have to bathe because I hadn't showered in about a day and a half, but there was a shower there. I regretfully did not use the hot tub. I only stayed at this place due to the proximity to my friend's house, which was just ten minutes away. I have to admit that I wasn't crazy about the small parking lot and the unmarked access and connecting roads to the 410. But the place at least allowed me to check out at 3am so... not bad. read more

On the plus: Very nice day manager Comfortable bed 4 pillows On the minus: * Black mold all over the window frame right next to A/C. * Bathtub filthy -sticky six inches of gray gunk all around the bottom of the tub wall; very dusty on the tub edge. * Only two rather thin towels for two people * The night manager was most unhelpful to a disabled person. She made him feel badly for asking to have the pot smoke in the hall by his room (across from ours) addressed and refused to do anything about it. She said it was too hard to know where it was coming from, even though he had already given her the room number. I had to intercede. SHAMEFUL! * The hotel advertises itself as non-smoking but it's not. The hallway was full of smoke from the room next door and though it was reported three times nothing was done about it. * The smoker room played loud music all night. When I reported it to the night manager she said she called the first time. The music awakened us repeatedly during the night; nothing done about it. * The breakfast area is very small, only three tables packed closely together, less than 5 feet from the food. People couldn't get around one another and absolutely no means of creating six feet between one another. 12 chairs at the tables, but 12 people could not fit in the room. Not enough room to turn around a wheelchair and nowhere for a wheelchair to pull up to any table. read more

Rooms are not smoke free. Ours smelled like an old ash tray. Grout in bathroom was dirty and molding. Door to room did not lock correctly. Laundry machines were rusty and old. Vending machines did not work. Street noise, from highway 410, is loud. Mold around the shower and its fixtures. Yes dogs are allowed in rooms and barked at noises in hallways. There is no communication between the people at the front desk. We asked about the smoke smell in the room. The first one said she would have her supervisor put the purification unit on. When we returned later in the day the desk person had no clue. Then the dog barked again when we went to dinner so I asked the third desk person. She basically ignored our questions. I had to ask for linens the first day also. Room was not set up correctly, missing towels and no hair care products; shampoo and conditioner. This is one of the worst hotels we have ever been to. The reviews seem to a bit suspicious also. There are only a few positives most are negative. We will never stay here again, it is not worth the aggravation. There is no elevator so if you stay on the second fyou have to haul you luggage up two flights of stairs. We finally got some information from the manager that she could not smell smoke. So it must be us. The exit door stairs was right by our room and the fan pulls in the smoke from people smoking in the exit hall stairwell. She did say she was going to give us a 25% reduction on our bill. When it arrived it was half that. 12%. Again proof that this establishment has no clue and should be avoided. read more

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I paid for a room with 2 queens for 2 nights, when I arrived they had given my room to someone else and left me to sleep in a cot with no reimbursement whatsoever. The next day while I was out,someone moved all of my belongings to another room without my consent! When we arrived back at our room the key card no longer worked! This place has no morals! read more

i booked a room from these people and they charged my card , then proceeded to charge an extra 20 dollars because "they forgot to charge it before hand" which is extreme illegal and they never notified me they were going to charge me . then after checkout i had a pending charge of 107 dollars and when i called the lady kept telling me it was because i checked out on a friday and come monday the charge would disappear and not go through and when i tried to ask more questions she hung up on me , flash toward the next day the charge was no longer pending and i got charged for it . and when i called and asked about they refused to answer any questions and hung up on me . read more

Will not answer the phone so I cannot to make and reservation been calling repeatedly for 15 minutes

The rooms are nice, but it looks like people are living out of their cars in the parking lot. That doesn't give me a warm fuzzy when my car is in the parking lot. Some of the emergency exit doors don't lock, so anyone can come or go all night. Saturday night there was a party going on out back, we complained but the front desk just made excuses instead of calling the police. Maybe the staff was involved with the party :-( My aunt made reservations for a specific type of room downstairs, but when they arrived they got the run around and it took a lot to get it resolved. We won't be staying at the Econolodge in Buckley again. read more

Terrible experience. This is a hotel that I'm surprised is still open. A friend was looking for somewhere fast to stay the night. It was late and the econolodge seemed like a good idea. I'm unsure of the company as a whole but I have to say the night manager has a stick shoved up where the sun don't shine. He attempted to refuse patronage because he assumed they were going to have a party. They were not, it was 2 men staying. The other two were only making sure they were ok then leaving. This was repeated multiple times. The manager begun to accuse the group of having attitude and that alone was reason to refuse. He continued to be an asshole the rest of the time there. I've not seen such terrible customer service before and I'm honestly surprised a hotel can stay open with employees like this. read more

Don't trust this place to hold a reservation. I made reservations months in advance with Expedia. I Even called the morning we were going and confirmed the room and told them I'd be there Around 6 pm. We showed and the tweaker with bleeding sores on her face said they where full and Expedia never booked the room. Straight up LIE. I talked to the front desk that morning and it was all good they had a room for me and i was told it was all set up. We ended up stay in a DUMP up the road.. A elderly woman came in right behind me and she was told the same and then we ask to leave by the Tweaker with sores bleeding. And when I started showing her my email from Expedia her henchman came out looked like he just got out of prison so I left. read more

Unfortunately, this is probably one of the worst hotels we've ever stayed in. My husband and I have stayed here twice now. Our first time, I have to say, the room was a tad bit "nicer/cleaner". This last time however, was very disappointing. We had room 117, on the first floor. We really only needed the room to get get ready for a Halloween party and then crash afterwards, throwing in a quick shower before heading home. Upon walking in the room, the light in the entry strobed for about 30 seconds before finally kicking on. The cord for the lamp on the beside table was stretch as far as it could reach, and would either flicker and wiggle its way out every time you walked by, or would fall out of the extremely lose socket completely. Not very safe. In addition, there was no clock in our room, the bathroom vanity was missing a light bulb, and we were left with only a bag of decaf coffee for our coffee maker. Worst was the mildew. Mostly in the bathroom due to the fact that the fan did not do an ounce of good, whatsoever. There was so much steam throughout our entire room (not just the bathroom) that condensation was puddling on the heater/air conditioner unit, creating even more mildew on the unit itself, as well as in and around the window above it. In the bathroom, you had to wonder what was growing behind the wallpaper and in the grout. The only reason I gave this 2 stars was because the staff was very friendly upon check-in, and the room for our first stay wasn't quite as bad. Considering there is a motel right down the road that has better reviews and is less expensive, we will not be staying here again. read more

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Great place to stay. Excellent customer service and rooms in great condition. Have stayed here serveral years ago with our work crew and came back into town and been staying here for past few weeks and the hotel has changed dramatically. New hardwood floors and painted walls and new Furniture . Excellent breakfast. Friendly staff service. Would definitely stay here again when we come back. read more

If you're heading to Crystal Mountain to ski, this is a clean and inexpensive place to stay. We stayed with our kids and were happy with the service, even though we didn't need much. read more

I stay at a lot of hotels. The staff here is friendly and responsive. Room / bathroom is clean. Check in is fast. I've stayed here multiple times and everything has been consistently good to very good read more

Someone (apparently the front office) knocked on my door once at 10:20pm and again at 10:30, by which I then walked to the door and looked through the peep whole. No one was there. The "front office" then called me at 10:35pm to tell me that they needed to check my identification when I already did so upon check in. I told them I will do so in the morning. The hotel itself is alright, but the service is terrible. It's very sketchy to knock twice on the door and call so late in the night to check my identification. The office lady said bout my ID info when I checked in so they shouldn't need it so urgently as to call me so late and wake me up. read more

Well I probably will never stay at Econo lodge in Buckley Wa again....I called last night to ask about the extra charge with out my authorization and she told me she couldn't help me, I asked why she repeated that again, I asked if she could tell me what it was for and she repeated it again and that I would need to call back in the morning....So I called at 7:55am no answer just kept ringing....I called at 12:15pm and no answer just kept ringing.....I called one more time at 12:45 today and still no answer. So not happy. read more

Im concerned that there is a review being hidden at the bottom of the page. People should have an honest look at all reviews.

Housekeeping had problems with replacing used items such as soap, shampoo, lotion and conditioner. The was no conditioner upon check-in. One day I had to ask for soap. The last three days we went without lotion at all. The microwave in the room had the turntable plate missing which made it virtually impossible to set something in it without it being unbalanced. Breakfast the first morning was stocked well. I don't really eat bread products or waffles, so I mainly ate bananas and yogurt. The second morning there, there were no bananas or yogurt. Keep in mind, I was always up before breakfast was served. When I inquired about those items and if they had any in the back, I was told by staff: "You know we are not required to have those items out for you." I didn't ask the lady if she was required to put them out, I asked if she had any!!! I was quite pissed at the attitude and actually looked for another hotel at that point. Unfortunately, none were available and my family and I were stuck staying there. for the rest of our stay the breakfast was under served compared to the first day. There was one day where all the guest were using tissues because there were no napkins. There was one day I watched people struggle with the waffles because there was no none-stick spray out for them to use. I'm really going to reconsider any future stay with Choice Hotels considering the experience we had during this stay. read more

I never thought it would happen like this. I always figured that it would happen during an exciting departure from the norm. Perhaps a trist with a girl I'd met at the bar, or after a series of bad days and worse choices, from a hooker that I would later be unable to pay for services rendered. But that's not how. It happened after checking in and being greeted by the friendly staff. After settling into my room that was modestly appointed with outdated appliances and a bathroom that only looked clean if you were both drunk and paying little attention. In the room with damaged walls and an AC unit that shuddered an occasional death-rattle as it blew sweet cool air, that's where I caught crabs, laying alone in my rented bed...well, not really alone. read more