Our first night here , drove up from St Helens volcano Area…read more Nice big hotel, parking is tight due to renovations. The bed is terrific. Breakfast included in the morning. That should do it!

I booked directly through the Hilton app and arrived around 1:00 a.m. to check in, only to be told…read moreby the front desk employee, Luis B. (if that is his correct name), "I'm not sure why they let you book this. We don't have any rooms." There was no apology, no explanation, and no attempt to help me find another Hilton or nearby hotel. As a military family traveling late at night, being told that a confirmed reservation couldn't be honored was incredibly stressful. When I asked for written confirmation that I would receive a refund, he told me to "check my email." The email I received wasn't a refund confirmation--it was a late cancellation notice stating that I may incur charges. When I pointed this out and simply asked for confirmation that I wouldn't be charged for a room the hotel couldn't provide, Luis became loud, argumentative, and raised his voice at me. What made this even more disturbing was that I was a woman standing there alone at nearly 1:00 a.m. His behavior made me feel genuinely uncomfortable and unsafe. The moment my husband walked into the lobby, however, his entire demeanor changed. He immediately became calmer and spoke respectfully. The difference in how I was treated when I was alone versus when my husband was present was impossible to ignore. Mistakes happen, and I understand that hotels can occasionally overbook. What is unacceptable is the complete lack of professionalism, empathy, and respect shown to a guest. No one apologized, no one offered to help us find another hotel, and instead of trying to resolve the situation, I was met with hostility. This was one of the worst customer service experiences I've had at a Hilton property. I hope management takes this seriously--not only because a confirmed reservation wasn't honored, but because no guest, especially a woman traveling late at night, should ever be made to feel intimidated or unsafe while simply asking reasonable questions.

Best Western Liberty Inn was a nice and adequate place. Spacious and clean room. The small…read morerefrigerator had a good capacity, and the kitchen nook was a bit larger than usual. Complimentary daily breakfast. (3/5) "It was fair. I did like the automated pancake maker. The waffle maker was good too!" The staff was very nice!

I wish there was a nearby place for a decent breakfast. The coffee was weak and flavorless. Oatmeal…read morewas dried out. Gravy was flavorless glue. The rest of the food was typical precooked items. Sad.

5/5 greeting by worker Alicia (friendly attentive, personable, knowledgeable and helpful) this made…read moreall the difference in having a great stay. Alicia pointed out when breakfast will be held 6a-9a, laundry, work out room, elevator, pool. The reactions in the lobby area clean. The rooms are very large, clean and the view is great. It's easy access off the expressway is great. Very quiet and plenty of parking. There is a safe in the room for valuables. King size bed comfortable. Sofa and plenty of hangers to hang your clothes. Full size refrigerator, nice size microwave, real dishes, dishwasher, garage disposal, very clean. Silverware, towels plenty of room to work and free wi fi. Plenty of lights. Great large TV with a welcome message when you arrive to your room. Here are a few more details and praises to Alicia she was awesome. Wow. First time here and I was definitely impressed. Upon entering I was greeted by Alicia. Friendly smiles, efficient and helpful. Alicia explained where everything was located, pool, laundry , work out room and elevator. Alicia also mentioned the time and are where breakfast is served from 6a--9a. I might add (breakfast was top notch) loved the freshness of the food and variety. Loved it. Fresh eggs, English muffins, small bakery muffins, cereal, bread to make toast, waffles, juice sausage and hard boiled eggs along with egg bites. I was so happy to see so many protein items. The attention to keeping this area clean from the staff was great. It was very orderly, plenty staff good attitudes and they keep replenishing the food hot and fresh. Also lots of seats. Tables clean. No one rush you out. This is the best breakfast set up I have seen in a long time. They have to go breakfast just tell staff and they will assist. Awesome The rooms were large, clean and very well supplied with towels and extra bedding, 3 pillows. Very comfortable bed. They allow pets. Plenty of parking , clean restrooms on the lobby area. Alicia was very helpful and even checked to see if I needed anything this was really nice. I hope when you stay at this hotel, you experience the great customer service given by Alicia it makes a huge difference when you are greeted and treated like royalty! Thanks Alicia. You are a 5/5 star to me. I really appreciate you. Also make sure to have the app (Hilton honors) great pets as a member as well. If not, Alicia will get you signed up and start racking up the points. You can use the app to check out as well. I'm glad to have had the opportunity to share this review and stay at this hotel! I highly recommend this hotel.

We stayed here for a conference we were attending in the area. It was a Thursday thru Saturday and…read moreit was packed - especially being close to a military base. Our room was nice and spacious (loved the kitchenette & shampoo/body wash/conditioner dispensers in the shower). The breakfast was great - especially loved seeing "jojos". I would stay here again as the location is convenient to get on and off I5.

Plenty of free parking on the lot…read more Check in was super fast. Guy at the front desk was nice. There was tea, oranges, and yogurt available at the breakfast area when you check in. The indoor swimming pool was a neat amenity. The room was large and appeared clean. Really appreciated that the refrigerator had a separate freezer door. Bed was super comfortable. The complimentary breakfast was decent. Paid $86.95 for the stay. Would stay here again.

This is the Second year we have stayed at the Fairbridge Inn with a Group of 20 Golfers and…read moreeveryone of us had a positive experience. We had quite a few changes before we arrived that were taken care of promptly by Magdalena and staff. The check in and check out was efficient for all 20 of us. The free breakfast hit the spot. The rooms were clean- some with kitchenettes, suites, and jetted tubs. We are already making plans to come back in 2027.

Above the Sound is the best vacation rental we've ever experienced. We loved our upstairs unit,…read morewhich overlooked the beautiful gardens and lawn, small water features, and an interesting variety of trees and shrubbery. The unit itself was spotlessly clean and very comfortable, with every possible amenity. And we enjoyed the lovely adjacent sunroom, where we were served wonderful continental breakfasts of fresh fruit compote and delicious pastries. Best of all, though, was the host himself. Bill saw to our every need and was a joy to work with. He was personable, kind, attentive, and respectful. We wish we lived Steilacoom, so we could continue the brief friendship we established with him. Our three-night stay at Above the Sound was the highlight of our trip to Washington. We highly recommend this lovely oasis.

Amazing experience - the host was extremely polite and accommodating. Gorgeous gardens and cozy…read morestay!

We have stayed here several times over the years, never any issues. The price is reasonable,…read morecustomer service was great, breakfast was better than nothing. I enjoy the coffee, I'm not a big breakfast person anyways. I felt safe on base, that's the most important to me other cleanliness. It was clean and housekeeping had done a really good job. I will continue to use this facility on base.

After reading reviews on Trip Advisor I was scared to book here! (Bugs/trash/smells/rude staff)…read moreWell I am here to say they are either addressing the problems or there is a stark difference between the "main" building and the others. I DO know the breakfast was great, as all buildings come to the main building for that. Yes, you need a ticket, but that is standard at Holiday Inn Express anywhere I have stayed. I even witnessed the staff literally chase down a young couple who had missed the window: she said "excuse me sir, ma'am!" As retired military- I know his terrified look, lol! Thought he was in trouble. Nope, the staff member said "hey what can I get you? We have eggs, potatoes, pancakes, fruit, oatmeal in the back" He and his very pregnant wife smiled at each other and said "everything!" This made me happy to witness, as they looked so tired- likely just arrived from overseas or a long drive. Our room was clean, serviced when asked, free laundry was a plus, and staff was courteous during a lock switch-out that could have been a huge mess. We were here for 3 days and extended to a week due to it being so nice. Attaching exterior pictures so you can see the layout. Yes, outlying buildings are older, but if the service is being improved, worth checking out!

August Inn sits on the Sound located on the most peaceful area of Anderson Island. This is a well…read moreappointed 4+ bedroom three full bath home that encourages outdoor living. August Inn features a huge outdoor deck with plenty of space to dine al fresco. The gas grill was perfect for our family bbq's and the fire pit served us well for evening gatherings making S'mores. Anderson Island is accessible by ferry, has several fresh water lakes and a small store that carried most of what we needed at a reasonable price. The restaurant at the golf course is wonderful, serving outstanding food and even has boats you can check out for free. Anderson Island and August Inn is a perfect place for a family vacation. We had so much fun and made so many memories this place rates an easy five in my book.

If you want a comfortable house, an awesome view, and piece and quiet than this is the place! We…read moretook our two boys here with another couple and their kids for the weekend and we had a great time. We had a bonfire on the beach, played games in family room, watched the trains across the sound and the kids collected rocks and shells for HOURS! The atmosphere is very laid back. The perfect quick little getaway.

We stayed a night in The Presidential Suite here. Due to the day of the week we had the place to…read moreourselves and that was a blast. The garden is calling me back. The place was immaculate and it was a beautiful view straight at the lake. Staying in the room where both Pres Teddy Roosevelt and Pres William Howard Taft slept was so awesome. As for comfort, I recommend that suite due to the double couches... Like nice stuffed modern couches. The 15th century paneling in the ballroom and great hall, the reclaimed stained glass pieces that were merged together and placed in every window, some shards going back to the 13th century, the love that went into the restoration of a place where once ancient oak was painted over (!!!) and according to comments that the sunken garden designed by Olmsted Bros was covered in blackberry bushes... It took my breath away. I felt very fortunate as I'd been dreaming of staying there. Hopefully a child of mine will get their wish and marry there. For those who are concerned, the wood paneling etc was purchased from a delapidated estate home that was noted as unsavable. In the grand tradition of Biltmore and Hearst Castle the import of entire chambers was done, but in a way this purchased material saved something precious. The stained glass was reclaimed by a member of the nobility in Britain or Europe whose passion was searching for these pieces. Having seen 3 different rose designs from the houses of Tudor, York and Lancaster, we're possibly looking at Tudor or even Pre-Tudor Britain for the all white and all red roses (look up The War of the Roses). Stunning. I wished I could have seen every single window in the place as it appears even servant's quarters windows on the 3rd floor have these beautiful stained glass designs. As for the brick that the exterior is constructed from, it was new brick made in good old Wales. Overall the brick and reclaimed building pieces were shipped around Cape Horn in 3 ships to Tacoma. Talk about a dangerous voyage. If you love horror the castle was practically saved by the huge payout from a network who made Stephen King's Rose Red. Each room has a copy on dvd. Also: 3rd floor common areas include a media room with comfy chairs open to all, a game room with a pool table etc, a small parlor with a prie-dieu in case you need to pray before a wedding ceremony or sit on its little parlor set. The second floor common area is a small library. For weddings, that and the suite across the hall are changing rooms. Lobby and ballroom on the first floor are common areas unless a wedding is going, in which case the weddings must wrap up by 9 pm. What a place. My only complaint is the final step onto the first floor from the staircase needs a railing. I fell hard and know I can't be the only one. It would be awful to fall as a bride who can barely see her feet while wearing heels. I'd also love to be able to order, online at least, a really wonderful book with old photos of the rooms etc and the facts and history of the house that the website doesn't cover. Bring cash to tip the maid as there is not really a modern checkout setup. The maids deserve a huge tip. FYI: this is no longer a B & B. They supplied our room with a lovely basket of snacks and there were complimentary sodas and water etc in the mini fridge. Yoi can order food if you want to but I didn't know how we'd let someone in the gates. As far as bringing food: do. There's a small microwave and a keurig as well as a small set of glassware, plates, actual utensils and linen napkins. It's a bit of a drive out to somewhere and check in is at 4 pm. Oh! Check out is 11 am which was nice. Again: please put a railing on the last step.

Are you looking for a place for that special place for a special reception or memorable place for a…read morewedding? Consider Thornewood Castle Thornewood Castle is located near Joint Base Lewis-McChord, south of Tacoma, Washington. Hidden in the local neighborhood, the facility is strategically placed to take advantage of stunning shoreline views. The building has its historic origins from 400 years ago and moved brick by brick from the United Kingdom to Tacoma 1907. There have been many modern upgrades since its origins, but the staff has kept its ancient charm and made it a welcoming place for a modern 21st-century audience and beyond. Several parts of the facility can be decorated to meet the needs of your event. Chairs in the garden for announcements or wedding vows. The covered loggia, located on the eastern wing of the facility, can house plated or buffet dinners with room for a hosted bar. Mind you, a little elbow grease will be needed to make the facility as stunning as you need it to be. This includes having lawn reception for dinner in the back portion of the facility, facing the sun and beach. Be advised to make sure your caterers and vendors are aware of the facility's restrictions and limitations. Parking can also be a challenge given the size of the facility, but again, check with staff when making your booking. Now there are rooms for rent, and they are stunning. Rates and photos are available on their website. The photos can not adequately express how the rooms have been curated for short-term stays for guests. They are amazing in person to see. The staff is helpful to vendors and guests alike, as long as everyone understands the importance of preserving and enjoying the historic nature of Thornewood Castle. Would totally return if given an opportunity! Take the opportunity to visit!!

Customer service was amazing Especially Zarvia at the front…read moredesk Rooms are alright. Lots of space Breakfast is ok Lots of parking Foyer is lots of space to chill with couches etc.

This place is Clownshoes! If you are going to be TDY for more than a week, I suggest another hotel…read more The morning clerk is rude. The rest of them are really nice. The ceiling fans turn on by themselves while sleeping and was told that they are all on the same switch with other rooms. Not enough washer and dryers for this place. They don't supply the room with enough pots and pans. They do not supply the room with dishes like Candlewood. This is the worst place to stay at here on post (Ft Lewis).