I spent a night at the Best Western Spring Lodge in Neosho while I was attending a conference last…read moreweekend. What a delightful time! The Big Spring Lodge is not a high-end luxury hotel, but for a mid-range hotel I felt extremely pampered. Cypriana handled my reservation, and took every effort to ensure I received the best room at the best rate possible for my stay. Julio at the front desk checked me in, and was truly welcoming as he explained all the necessary details of the hotel (how to access my room, how to link to the free wi-fi, breakfast room hours, etc.). My room was perfectly situated on the second floor--on the side opposite the highway, it overlooked the pool, and was away from the elevator and ice machine. The only noise I heard during my stay was from the folks using the pool, and since it closed at 10 pm that was not a problem. My room was quite large and well-furnished. In addition to the king-sized bed, I had an armchair with ottoman (very comfortable!), a work desk with ample plug-ins for devices, the bureau/entertainment center with plenty of drawer space, the TV, microwave, and refrigerator. (The refrigerator worked quite well, which I appreciated, as I was traveling with food for the conference in the morning.) I was able to access the free wi-fi without difficulty and it had good speed. I really liked the layout of the bathroom, with the toilet and shower in a separate room from the sink/vanity. There was ample counter space at the vanity, and plenty of places to hang towels. The coffeemaker area was well-stocked with teas, coffees, and such, and the individual soaps and toiletry items were appreciated. The shower pressure was excellent, and the thermostat for the A/C was easy to understand and operate. Everything was quite clean and smelled fresh. The breakfast area was stocked with all the usual offerings of hot items, waffle maker, cereals and breads, milk, juices, coffee and tea. It was good to have a hot and tasty breakfast to start my day! And the staff member overseeing the area ensured that all items were constantly available and the area was kept clean. I looked in on the fitness room, and it had several options for aerobic exercise as well as a weight machine. I appreciated the distilled water dispenser and filled my water bottle several times. I swam in the pool, and it was the perfect temperature and extremely refreshing! I did find my mattress to be quite soft, which is not my preference, but it was not uncomfortable. Also, some of the towels seemed to be getting a bit thin, but there were several to choose from. The hotel is in a good location, just off Hwy 60, and the property is well-lit and cared for. Aside from the road running behind the hotel, it's not a walkable area, but I felt safe. A car would definitely be necessary here. I only wish I'd had more time to spend at Big Spring Lodge! It will definitely be my choice on my next visit to Neosho or the nearby area! Thank you for a lovely visit!

We stayed here from Friday evening until when we left on Sunday morning. We left each day around…read more5:10am, so we were too early for their complimentary breakfast. They actually left out some cereal and milk on Saturday morning which was very nice. The room we stayed in was comfortable and fitted. There were some stains on the floor in various areas on the carpet. On the floor above us there seemed to be a track and field event being held because we heard constant running and jumping for hours on end throughout multiple times. The bathrooms by the lobby were broken, but the ones in the room worked fine. The people working here were all nice. The first set of keys they gave us only worked for the first day and they had to fix them the next day. Overall good stay for the cheap price.

If you want an easy stay in Eureka Springs, stay here. It was easy to book through the website, and…read moreeasy to find and park. The interior of the cabin was great, and so was the view. Plus we were only a short drive to downtown. We felt relaxed for our 2-day stay. We felt we got our money's worth. The staff does need to improve their communication, we were supposed to get an email beforehand, and did not. I called them several times. They finally responded, saying it was a server issue. I get that, but an immediate phone call back would have been appreciated.

We stayed in the Bungalow Cottage, and it was AMAZING. What an amazing experience. Clean,…read morebeautiful, fully stocked, and nothing to worry about!

My stay at Pine Lodge Resort, was peaceful and relaxing. Booking a room online was quick and so…read moreeasy! Location became an issue for me! The lady on the phone talked to me while I was meandering around the area in my truck on a dark road. Thank goodness!! She was so accommodating! For example: the number of nights I wanted to stay. Minimum is two nights. I was allowed to stay one. After I was assigned to one cabin, she allowed me to stay in a different cabin. Pulling up to park at my assigned cabin my headlights showed 3 deer!! Another times, I saw them from the balcony, several more deer. In fact, they seemed within an arm's reach. The balcony was clean with a covered table, hot tub and a means to charcoal meats. The grill utensils hung along the guard rails. Once inside, it appeared very clean. Every possible amenity was available (except robes or q-tips). Fireplace, cut wood, lighter, microwave, fold out couch, mini fridge, window unit, coffee maker, pots, pans, dishes, table and 2 chairs, tv, wifi, ceiling fan, towels (request extra if using the hot tub), shampoo, conditioner and body soap. Of course, a large cozy bed! The hot tub is small. My best guess would be that they can accommodate 4 small bodies max. Great jets and very hot water! The showers are so clean and sparkly! The shampoo, conditioner and body soap hang on the wall. All have a very mild scent. It was a perfect get away for me.

This is a review of the spectacular Christmas light display, happening now until New Year's. I…read moreread about this event in the Tulsa World and since we were running over to Grand that same day and Pine Lodge is literally a mile away from our destination, we decided to check it out. We went right at dusk, but I think if it had been truly dark, we could have seen the resort from miles away. ALL. THE. LIGHTS. (And, other decorations.) We were surprised by the amount of holiday cheer that was put up. Lots of inflatables (some quite unique). If you're in the area, I would certainly check it out. There's a donation box at the end if you're impressed.

My first time staying at a bed and breakfast and the Victoria was wonderful!…read more My husband and I stayed in the Camelot room. The drapes were hung so beautiful and the black chandelier is gorgeous. My favorite part is the bathroom. It has pink floral wallpaper and it's so quaint. The whole room was filled with such detail and intention. Michael is such a wonderful cook. There were homemade scones and cinnamon rolls served with eggs, bacon or sausage and they also had little parfaits. I had to have everything because it smells so delicious! Totally worth it to stretch my waistline. Joana mentioned they plan to open a bed and breakfast in France! With the wonderful couple hosting, you know I'll be there! Learning about the history of the Victoria from Joana was surprising! I'll leave yall with a cliffhanger so you can go and check it out or go back and hear about it from Joana or Michael.

So happy we decided to make The Victoria Bed and Breakfast our choice to call home for the one…read morenight we stayed in Bentonville! The location was perfect to walk to the downtown area. The B and B itself was welcoming, tastily decorated, cozy and comfortable. The pool and hot tub looked inviting although we didn't have time to try either. Killer breakfast in the morning with plenty of food. Fruit was the best and so fresh and delicious. Pastries were equally as fresh. The presentation and vibe of the dining area was nicely done. Breakfast order was cooked as requested and yummy. I am sorry we were able to spend more time, not only in the area, but at The Victoria. It takes a special couple to own and manage a B and B and Michael and Joana have it mastered to a fine art! You won't be disappointed to add this to your list of places to stay if you are in the vicinity.

Better customer service/accommodations/modifications when an error is made in booking. Due to…read moreextremely negative experience with manager, I will never book at a Best Western hotel at any location. Sincerely, a lost customer.

I am handicapped and have a dog. Mr Patel would not allow me to stay in the handicapped room…read more It reeked of perfume in the lobby. I asked to see a pet friendly room and it stunk like animals. Would never stay there.

Arrived late for check in due to a delayed flight but the mobile app and communication with the…read moreteam through there made my arrival super easy. I paid for a standard room but received one with an extra lounging room which was such a plus! The location has a work area that was useful as I was traveling for work. The members at the breakfast area were SUPER friendly and complementary. The bar in the lounge is also a plus! Great customer service.

This hotel is an old hotel that has been remodeled however I do feel like everyone is very kind and…read morefriendly at this hotel from the front desk to the wait staff at the restaurant. The rooms were also very clean and upon arrival I got upgrades to a room with beautiful view of the mountains. Overall great experience as food was also pretty good. The only minor item was the leaking from the ceiling of the hotel but seems like the hotel was working on resolving that issue.

Surprisingly nice and more upscale than Joplin usually offers. Yet the prices were better than some…read moreof the other brands I normally use. If I had known how nice this was I would have recommended it more to vendors and family alike. Large comfortable rooms with a kitchenette and the room we had included a separate living room. It is a perfect place to be comfortable if you're staying for an extended period like business travelers, or if you have family members with you and need a little space.

The front desk was very nice. Our room was spacious and clean. It had two queen beds and a pull out…read morebed. There was an air purifier too. It had a full kitchen. There are restaurants in walking distance. We had carryout from Cheddars. So good. The hotels breakfast had eggs, sausage, biscuits, gravy, fruit oat meal and more. The gym was awesome. Mats, lots of weights and work out benches. Kettle bells, bikes and treadmills. I would stay here again.

Our stay was fantastic! Our cabin was clean, spacious and comfortable. It was in the perfect…read morelocation with groceries, restaurants and golf nearby. A++, we will definitely stay here again. A hidden gem!

From the owner: The GrandLake Cabins are the perfect year-round place to retreat, to slow down, take a breath and…read morereconnect with the peace and relaxation that comes from being closer to nature. Nestled in a scenic wooded setting just minutes from Grand Lake O’ the Cherokee, The GrandLake Cabins are a community of charming rental cabins that invite guests to relax and recharge in peace and quiet. Rediscover what a vacation is supposed to be at The GrandLake Cabins. We have Cabins that accommodate a romantic weekend for two or a group of 10! Rent all the cabins for family gatherings or corporate retreats

Wow, 53 years of travel to all 50 states, 80 countries, and all seven continents, and this is the…read moreFIRST AND ONLY time I've ever checked into a hotel and had to wait for 10 minutes for the clerk to end their personal phone call before they could check me in. Needless to say, this experience did NOT start off well. Even worse, the room smelled awful, as if it hadn't been cleaned very well or as if housekeeping was covering up the smells of a previous customer who used the room as their own personal smoking or vaping den. Like a lingering ghost, the smells wafted about and permeated every cubic inch of that room, even disturbing my sleep. At least the shower was excellent with tremendous water pressure. But the experience was pretty overwhelming.

This place doesn't care about service dog disability people. As I was asking I got hung up on. So I…read morecalled back thinking it was a bad connection. And he answered again and replied we don't allow pets and hung up again.

Breakfast was excellent! Room was nice (even had a bathroom…read morenightlight!). Convenient to the highway. Staff was helpful and friendly. We would certainly stay here again if in the area.

NO STARS!! I read the reviews of this hotel and close ones. By the reviews I felt I was choosing…read morethe right one. For traveling family with small pets. WRONG. The front desk lady at night was ok. The rooms- we booked 2 rooms. Both rooms were out of essentials. Conditioner, body wash, hand soap. We gave the rooms an extra cleaning. Yes, it was a must. Breakfast was OK. Very limited gluten free or non-dairy options. Glutten free bread was not out. I did have to ask. The front desk lady, was definitely the reason I wont be returning. As a guest I was appalled by her behavior. I think if shes the face of a hotel she definitely needs to be restrained in hospitality. She refused to acknowledge our presence. Or speak to us. I witnessed her be rude to us and another guest that same morning in the front lobby. To improve a guest stay? Please take hospitality serious.