Amazing service and great customer experience. Saved us over $1,800/year on auto and home…read moreinsurance. They can shop rates and review options in a simple, understandable way. Highly recommended!

So here we are 23 years with the same bank. I travel for a living and transfer money from my…read morepersonal account into my business account as needed. On this occasion I drove from Dallas to Houston. I had around $800 come out for rent earlier in the day where I keep my rv in Houston. I purchased fuel and that evening before going grocery shopping I checked my account on the app around 5pm. I had a couple of hundred dollars showing positive. I purchased my groceries went to my rv and had a nice dinner. The next day I open the app and my account is negative. I transfer money to bring it positive. Well a day later I have two over draft charges totaling $66 for the gas and groceries. I call the bank and ask to speak to my account manager. She begins to tell she won't refund the charges. I asked to speak to her supervisor a Ms Jones. I politely ask her to have Ms Jones call me. My new account manger calls with great news the can approve one of the over drafts to be removed. Linda Jones called and understood what the problem was. She refunded all my money. Good Job!

DO NOT USE THIS BANK!!!! I moved away and tried to close my…read moreaccount as they only have a few branches in north TX. I have seriously called dozens of times to get this closed out with no return call back. I have left messages repeatedly! Meanwhile, I am getting charged fees and autodrafts I was not able to stop were still going through and I was getting charged on them as well! I have been calling since JULY 2015 and this issue is still not handled as of today OCTOBER 27!!! I have even called the president Ray David, Jr. with no avail! All I get is to leave a message and someone will call me back. But THEY DO NOT CALL BACK!!! And charges just keep going up!!! So now, I am getting certified mail and collection notices! Yet STILL CAN NOT GET ON THE PHONE WITH ANYONE!! Maybe this is how they get their money?!?!? Who knows, but take it from me..... DO NOT USE THEM!!!

I have to say, this was one of the WORST screw ups I've ever dealt with in business dealings…read more I began my discussions with Josh around October of last year to purchase a home. I asked him to do it conventionally, not FHA, bc I had enough to put down for the down payments etc. He walked me through the steps of getting the appraisal, gift letters, money in the proper bank accounts for the down payments....everything. Told me we would close in December, but that didn't happen bc I found out he filed the loan under FHA (for reasons I still don't understand), and they wanted the deposits for my gift to my wife for the down payment to be in there longer, etc... So he asked for some more time bc his underwriters needed more documents, I returned all documents asked for the same day he asked, everytime. He makes another closing date in February....says we have ALL of what we need, and it's a done deal. On the day before we are to sign the papers, I'm calling, I'm texting, I'm emailing.....and he doesn't respond. Finally, I get a call from the SELLER of the house asking what the hell is going on, bc he just got a call from the title company saying it's gonna take another week bc Josh doesn't have his shit together on his end. After calling Josh, and leaving several perturbed messages, asking, "How in the HELL am I finding out from the seller that we are not closing tomorrow", and that he spoke to them before he ever talked to me......he finally calls me back around 5-6PM that evening. Now he tells me that after looking at things again, FHA regulations blah blah blah aren't going to allow this to be processed for another month, bc of the gift money not being in the bank at so and so date. I fired him on the spot..... My biggest problems with Josh are this.... 1. He was arrogant and confident on his end the whole way, saying he had it under control, doing everything he can....all the while he didn't have a clue what he was doing. I STILL don't know why he put me under FHA and their guidelines, when I told him I had the down payment for conventional, and we easily qualified for it. I never wanted to do FHA, but me not knowing the industry, I trusted this had to be the way. This constant pushing back month after month, cost me $3400 in rent along the way..... 2. Near the end, when he KNEW he screwed it up, and we weren't going to be able to close, when I called and text him at 2PM to see what's going on the day before the close, he texts me he's going to call me back at 3PM bc he's in a meeting. (I have all the text log/call log to prove this) I don't get a call back....I call, I text, still nothing. Then I get a call from the seller around 4PM saying he's pushing it back again etc.....SO INFURIATING to hear that from someone not named Josh Claudio....still no call back!!! I finally get a call from Josh in the evening, and he gives me the bad news about pushing it back ANOTHER MONTH....says it's out of his hands, he's done the best he can with my "special situation". Like I said, I told him I couldn't stand for this incompetence, and was going to explore my options elsewhere. I got a hold of another mortgage broker at 9PM that evening. I CLOSED ON THE HOUSE, USING A CONVENTIONAL LOAN, IN 13 BUSINESS DAYS FROM THE TIME I FIRED JOSH. The simple fact that I closed basically as quick as humanly possible, starting fresh with a brand new broker only days after firing Josh, shows that he did not handle my loan properly. Simple as that....nothing can refute that. He simply dropped the ball, filed it incorrectly somehow, and did not get me to the finish line as promised. I can appreciate the fact that he did put a lot of time into this, I honestly believe he tried to get it done....but at the end of the day, he did not get the job done, and basically jerked me around for months, costing me more rent.

We just closed our second home with Josh and couldn't be happier with him and his team. The entire…read moreprocess was so effortless on our part. They were diligent, timely (we were ready weeks before closing), professional and an absolute pleasure to work with! Highly recommend to anyone looking to finance their next home.

If I could give this place 0 stars I would! My boyfriend went to pay off his loan and turns out the…read morebank lost the title. It has now been 3 weeks and we have called and always get passed off to someone or told we will get a call back and never do. Today, we finally got a hold of the manager and he basically said there was nothing he could do and that we have to file for lost title with the tax office. That's ridiculous! They lost it, they need to fix it. It is not our problem that they messed up. By the way we were told the title has been lost for over a year. So when were they going to realize that? Probably never. I do not trust this bank and don't suggest it to anyone.

I have done business with this bank for many years and have found the personnel at a couple of…read morebranches to be courteous and helpful. I have had a few loan occasions with them and am extremely satisfied the way they were fairly conducted. I would recommend First United Bank to anyone looking for banking needs. My name is Skip Segraves 940 391 4895

After shopping multiple companies, the moment I spoke with Nia at State Farm, I knew I'd found the…read moreright fit. Her rapport building, ability to clearly communicate the company's value, and genuinely warm personality stood out immediately especially to me as someone in sales who listens for those details. She made the process easy, offered thoughtful options, and demonstrated impressive knowledge without any pressure. It was truly a pleasure working with her, and she was easily the highlight of my insurance search while relocating from California to Texas. If you're looking for excellent service and a smooth experience, I highly recommend working with her.

They not enough experienced about their system, and also the application is not working properly,…read morethey don't see my payment on the system and asking second time...

What a super guy. Wayne is an expert in his field. He went over and beyond to walk me thru…read morequestions that I had. He is incredibly knowledgeable and patient. The advise that I received from him was top pop notch. He will definitely be my go to guy in the future!!!

Wayne is a guy you can trust!…read more We've been working on credit repair and inquires that needed to be challenged for the last 4 years. We have spent thousands of dollars with other companies and wasted cash! Wayne got it done! Our family was in a bind and needed some items taken care of because we needed to purchase a house! Well let me tell you... my wife and I are now proud home owners! If you need a fixer... hit up WaynetheCreditGuy! He's up front and gets straight to the point... take it for what it is... at the same time... know and understand... that's why he gets IT DONE!

Dave and Katelyn are the best to work with. I just closed a loan with them and they made it so…read moreeasy. They truly look out for the customer's best interests and are great at communicating quickly. My loan closed very quick too.

My husband and I recently closed on a home in San Antonio thanks to the help of David and Katelyn…read more The process was seamless and we couldn't have asked for a better team to help us get into our home. They are were VERY responsive and on top of it the entire time. Highly recommend!

Guest Insurance Agency has been my agent for over 20 years. With this agency you always get…read moreknowledgeable service from people who actually care. You aren't just a number here.

I've been with Guest Insurance since 2003. My recent experience with Robin was informative. She…read moregoes above and beyond! I highly recommend them.