Had a great experience with Johnny and his agency so far…read more Agents & customer service are very friendly and you can tell they truly want to get you the best rates. Companies that actually try to save you money are a rarity these days, and are especially appreciated during these trying times when many people's wages are affected by this pandemic like myself. If you are looking for a better rate on your insurance, Allstate is definitely the way to go! Thank you Johnny and associates at Allstate!!

Rates are important, but customer service is key! I was impacted by the pandemic cutbacks and…read morereally appreciate Johnny's effort to work with me on a policy that made sense for me. He has a great team with a positive attitude that made me feel like I mattered. Beyond their positive attitude, they've given some awesome advice on how to save even more money and how to avoid certain insurance mistakes. It's that quality treatment that keeps a customer's loyalty. Thank you guys!

You will have so many issues and make sure you email so you have proof. Jim is never around unless…read moreit comes to sales then all of a sudden he is around to talk with. I sent him email that never got return or answered. He was out of town but I guess he never came back into town. Look for a different agent and you will thank me later in life.

This is probably the worst State Farm agency around. I have issues with my billing each and every…read moremonth. I've tried to be understanding to the revolving door, but it's time to move around. Jim Bridges is never available to speak with his customers. However, he's very accessible when he's trying to sell you a life insurance policy. Don't fall for it!!!! The entire office are liars. DO NOT I MEAN DO NOT get insurance through this agent. He will take your money and treat you like a stranger. My entire family had business with this agent. They have taken their business elsewhere. I'm the only dummy that stayed. I'm fed up for the last time and I refused to continue to give this agent my business. Jim Bridges does not care about his customers or their needs. If it has a dollar sign in front of it he's your best friend. After that you never see or hear from him again. I understand he's busy but I've worked for an Allstate agent and he made sure his customers were 100% satisfied. I made a huge mistake leaving Allstate. Jim Bridges you should close your office take a couple of leadership classes. YOU ARE HORRIBLE! I wish I didn't have to give you this star. You deserve 0.

Brandes Insurance is just great with Customer Service. I mean, really, it's seems Customer Service…read morehas gone by the wayside. or at least I thought. Who calls during the middle of your policy to just check in on how you are doing? NOT many. I'd like to give a shout out to Jessica Barthold! anyway, recently I got a new Motorcycle, called them and gave them all the required info so I could drive off the lot protected. so, I paid a little more for the remaining one-year policy. I got a new statement from Progressive about renewing my bill, it didn't seems quite right. As a matter of fact, it seems very high. So, I made one phone call (and DONE) to Jessica and basically, they saved my $400 bucks, yes, $400. same policy coverage, etc., etc. They just used to have my Motorcycle..... Now they have my 3 other vehicles and my home. anyone wanting real customer service and folks that will go out of there way, then I highly recommend them. Here is the kicker, if they can't save you money, they will tell you upfront and recommend a company. I have been working with Marleen Miles and Tisha Brandes for 9 years now. Keep up the good work ladies! Anyone looking for a long-term insurance company, this is the place in my book. Jessica Barthold Sales Executive Brandes Insurance Agency Totalchoiceteam@brandesagency.com www.insurehomeauto.com Office: 972-481-1027 x114 Fax: 866-936-3102 "Integrity is doing the right thing, even if no one is watching." you can't beat that! Sincerely Eric Erwin

As a long standing client (almost 14 years) I would like to take an opportunity and praise the…read moreentire staff and let you know how pleased I am with my relationship with Brandes Insurance. This agency has taken excellent care of all of my insurance needs and has made me exceedingly pleased with the way they have saved me money on my various policies from renters, to home, to car insurance. I have received excellent service from all the agents and most recently from Marleen with fast, courteous and most importantly to me transactions via email - including electronic signatures via my mobile phone. I could go on (honestly) but everyone I deal with at Brandes Insurance is a pleasure to work with! Wishing you all the best and continued success! Warm regards, Richard Caulder

I was so disappointed when the Denton office closed. I used their resources often because we love…read morethe open road. The Flower Mound branch isn't convenient, however, because of Matthew Soleimani, he made my trip worthwhile. Matt is very knowledgeable, informative, asked all the right questions, is very forward thinking AND he's fun to work with. Kudos to AAA for employing people like Matt.

Carlos was wonderful. He helped me find a life insurance policy; he knew exactly what I was looking…read morefor and walked me through everything. Very knowledgeable and definitely took care of me. highly recommend Carlos for life insurance!

Don't waste your money. They are experts at not honoring their agreements…read more Run as fast as you can.

Sharee Maday is my kind of customer service person to speak to. She answers all my questions and…read moreis so polite when we speak. My husband and I first changed insurance agencies for many reasons. The other agency was raising our monthly payments and you could never get a direct, clear quote on what we needed. Then we changed to AAA. Wow, what a difference in monthly savings. Sharee has been there for us and she always knows what we need and answers out questions immediately. Plus, she has saved us tons of extra fees when it comes to savings. I have recommended AAA to friends and will continue to do so. Kudos to an awesome insurance agency!

Beware. I had McManis plus's two other local agencies quote my homeowners policy for my house in…read moreLantana. The McManis agency quoted me more than twice the amount with double the deductible of the other two agencies quotes.

Worst service I've ever received. They never do what they say they will until you call several…read moretimes. Called and tried to get Courtney several times, and never got a call. Even when I cancelled my policy, they didn't do it. I had to call the 800 number to get them to do it.