You will have so many issues and make sure you email so you have proof. Jim is never around unless…read moreit comes to sales then all of a sudden he is around to talk with. I sent him email that never got return or answered. He was out of town but I guess he never came back into town. Look for a different agent and you will thank me later in life.

This is probably the worst State Farm agency around. I have issues with my billing each and every…read moremonth. I've tried to be understanding to the revolving door, but it's time to move around. Jim Bridges is never available to speak with his customers. However, he's very accessible when he's trying to sell you a life insurance policy. Don't fall for it!!!! The entire office are liars. DO NOT I MEAN DO NOT get insurance through this agent. He will take your money and treat you like a stranger. My entire family had business with this agent. They have taken their business elsewhere. I'm the only dummy that stayed. I'm fed up for the last time and I refused to continue to give this agent my business. Jim Bridges does not care about his customers or their needs. If it has a dollar sign in front of it he's your best friend. After that you never see or hear from him again. I understand he's busy but I've worked for an Allstate agent and he made sure his customers were 100% satisfied. I made a huge mistake leaving Allstate. Jim Bridges you should close your office take a couple of leadership classes. YOU ARE HORRIBLE! I wish I didn't have to give you this star. You deserve 0.

Had a great experience with Johnny and his agency so far…read more Agents & customer service are very friendly and you can tell they truly want to get you the best rates. Companies that actually try to save you money are a rarity these days, and are especially appreciated during these trying times when many people's wages are affected by this pandemic like myself. If you are looking for a better rate on your insurance, Allstate is definitely the way to go! Thank you Johnny and associates at Allstate!!

Rates are important, but customer service is key! I was impacted by the pandemic cutbacks and…read morereally appreciate Johnny's effort to work with me on a policy that made sense for me. He has a great team with a positive attitude that made me feel like I mattered. Beyond their positive attitude, they've given some awesome advice on how to save even more money and how to avoid certain insurance mistakes. It's that quality treatment that keeps a customer's loyalty. Thank you guys!

This Geico location in Flower Mound is the best with Eric and Angelo…read more They are both very courteous and patient with every customer. Willing to help you find the best coverage at an affordable rate for your auto insurance needs. Great job!!

From the owner: Serving the insurance needs of Flower Mound. Your Local GEICO agent could help you save on auto,…read moremotorcycle, homeowners, renters insurance, and more. Contact us today to start an insurance quote! Please call or email your local GEICO Office to learn more as office hours may vary.

Brandes Insurance is just great with Customer Service. I mean, really, it's seems Customer Service…read morehas gone by the wayside. or at least I thought. Who calls during the middle of your policy to just check in on how you are doing? NOT many. I'd like to give a shout out to Jessica Barthold! anyway, recently I got a new Motorcycle, called them and gave them all the required info so I could drive off the lot protected. so, I paid a little more for the remaining one-year policy. I got a new statement from Progressive about renewing my bill, it didn't seems quite right. As a matter of fact, it seems very high. So, I made one phone call (and DONE) to Jessica and basically, they saved my $400 bucks, yes, $400. same policy coverage, etc., etc. They just used to have my Motorcycle..... Now they have my 3 other vehicles and my home. anyone wanting real customer service and folks that will go out of there way, then I highly recommend them. Here is the kicker, if they can't save you money, they will tell you upfront and recommend a company. I have been working with Marleen Miles and Tisha Brandes for 9 years now. Keep up the good work ladies! Anyone looking for a long-term insurance company, this is the place in my book. Jessica Barthold Sales Executive Brandes Insurance Agency Totalchoiceteam@brandesagency.com www.insurehomeauto.com Office: 972-481-1027 x114 Fax: 866-936-3102 "Integrity is doing the right thing, even if no one is watching." you can't beat that! Sincerely Eric Erwin

As a long standing client (almost 14 years) I would like to take an opportunity and praise the…read moreentire staff and let you know how pleased I am with my relationship with Brandes Insurance. This agency has taken excellent care of all of my insurance needs and has made me exceedingly pleased with the way they have saved me money on my various policies from renters, to home, to car insurance. I have received excellent service from all the agents and most recently from Marleen with fast, courteous and most importantly to me transactions via email - including electronic signatures via my mobile phone. I could go on (honestly) but everyone I deal with at Brandes Insurance is a pleasure to work with! Wishing you all the best and continued success! Warm regards, Richard Caulder

Troy Thompson bends over backwards to help you even when it is outside the rhelm of his…read moreresponsibilities. The company also looks at your coverage when the time comes to renew your policies and will advise you as to what the best option for you is. Highly recommend if you want a personalized insurance experience.

From the owner: Highland Village, TX: Thompson Insurance Services LLC, a family owned and ran independent insurance…read moreoperation, officially launched on January 1, 2017. While the name and some of the personnel are new, the business overall has been established for 18 years.

This team is amazing! When Brookshire-Hathaway decided to move out of Texas along with other…read morehomeowners companies, Freedom came to the rescue...and it was less expensive than Brookshire-Hathaway!! Glad to have made the switch to Freedom Insurance Group!

Great rates. Good communication. Everything was handled online. Very responsive if I had any…read morequestions. Just an over great experience!

I was so disappointed when the Denton office closed. I used their resources often because we love…read morethe open road. The Flower Mound branch isn't convenient, however, because of Matthew Soleimani, he made my trip worthwhile. Matt is very knowledgeable, informative, asked all the right questions, is very forward thinking AND he's fun to work with. Kudos to AAA for employing people like Matt.

Don't waste your money. They are experts at not honoring their agreements…read more Run as fast as you can.

Was with them for a few years. Repeatedly had inquiries they said they needed to find an answer to…read morebut I never got follow-up. When adding my daughter to our policy as a newly licensed driver, she also had some questions regarding her portion of fees, and was told she'd get a call back with the breakdown. Nope! They requested documents from me that were not relevant to my policy, like info on my son who they enrolled in the safe driver program that I had declined. Repeatedly asked for a copy of my oldest daughter's policy, though she lives out of state and has had her own insurance for 5 years. I cooperatively sent a picture of her insurance card. They insisted on the declarations page. Not happening. When I asked why they needed it, they said they didn't know; corporate was insisting. I asked for a contact at "corporate" but unsurprisingly, never got it. A week or 2 later, I got a letter saying they were dropping me for not providing necessary paperwork. I beat them to it, thankfully, and secured a different and less costly policy. In the meantime, when my policy was up for renewal, they actually sent me a bill! Completely absurd, incompetent, disorganized. Two stars for a few people in the office who were nice and put some effort into it. I don't know one man's name, and Bob Seaborough, who I initially contacted, were both helpful. I don't think Bob is there anymore.

From the owner: The mission of the Andy Roethele State Farm team is to provide reliable insurance coverage for the…read moreentire state of Texas! Our office can help with auto insurance, homeowners insurance, renters insurance, life insurance, small business insurance, retirement planning, and much more. Stop in to one of our convenient locations in Highland Village and Plano or get covered today

They make you jump through hoops for anything. A claim or change in policy takes forever. Prices…read morewere higher than competetors.

Beware. I had McManis plus's two other local agencies quote my homeowners policy for my house in…read moreLantana. The McManis agency quoted me more than twice the amount with double the deductible of the other two agencies quotes.