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Freedom Insurance Group

5.0 (5 reviews)
Closed • 10:00 am - 2:00 pm

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Response time

20 minutes

Response rate

100%

Services - Freedom Insurance Group

Homeowner or property

Car and truck insurance

Life insurance

Freedom Insurance Group Photos

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Recommended Reviews - Freedom Insurance Group

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2 years ago

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2 years ago

Great rates. Good communication. Everything was handled online. Very responsive if I had any questions. Just an over great experience!

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2 years ago

Diana was really helpful in getting me set up with insurance quotes and made the process as painless as possible.

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5 years ago

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8 years ago

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Andy Roethele - State Farm Insurance Agent - Happy Birthday!

Andy Roethele - State Farm Insurance Agent

(1 review)

Was with them for a few years. Repeatedly had inquiries they said they needed to find an answer to…read morebut I never got follow-up. When adding my daughter to our policy as a newly licensed driver, she also had some questions regarding her portion of fees, and was told she'd get a call back with the breakdown. Nope! They requested documents from me that were not relevant to my policy, like info on my son who they enrolled in the safe driver program that I had declined. Repeatedly asked for a copy of my oldest daughter's policy, though she lives out of state and has had her own insurance for 5 years. I cooperatively sent a picture of her insurance card. They insisted on the declarations page. Not happening. When I asked why they needed it, they said they didn't know; corporate was insisting. I asked for a contact at "corporate" but unsurprisingly, never got it. A week or 2 later, I got a letter saying they were dropping me for not providing necessary paperwork. I beat them to it, thankfully, and secured a different and less costly policy. In the meantime, when my policy was up for renewal, they actually sent me a bill! Completely absurd, incompetent, disorganized. Two stars for a few people in the office who were nice and put some effort into it. I don't know one man's name, and Bob Seaborough, who I initially contacted, were both helpful. I don't think Bob is there anymore.

From the owner: The mission of the Andy Roethele State Farm team is to provide reliable insurance coverage for the…read moreentire state of Texas! Our office can help with auto insurance, homeowners insurance, renters insurance, life insurance, small business insurance, retirement planning, and much more. Stop in to one of our convenient locations in Highland Village and Plano or get covered today

Freedom Insurance Group - homeinsurance - Updated October 2026

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