This is the second year I have worked with Andrew Spraberry at Royalty Insurance Company, and once…read moreagain he went above and beyond. Andrew researched multiple top-rated AAA insurance companies to find the most reasonable pricing for all of my insurance needs, including my primary home, two rental properties, car, pickup, and travel trailer. By working with Andrew, I saved approximately $3,000 in 2024 and $1,017 in 2025. He has a professional yet comfortable approach and took the time to clearly explain my insurance options in detail. His recommendations allowed me to secure the maximum amount of coverage at the best possible cost among the insurance companies I was able to choose from. I highly recommend Andrew and Royalty Insurance Company to anyone looking for knowledgeable, trustworthy, and cost-effective insurance services.

Working with Bradley has been a great experience. After a frustrating time with our previous…read moreinsurance agent--who often took us for granted and didn't return our calls--it's been a refreshing change. Bradley is very knowledgeable, takes the time to clearly explain the differences between coverages, and responds to questions promptly. He's never pushy and has made us feel genuinely taken care of, which is something that feels rare these days. We're looking forward to a long-lasting relationship and to moving our other insurance needs over to Royalty Insurance.

I cannot say enough good things about Alliance Insurance Agency and working with Bret!…read more He explained my coverage in a way that no insurance agent ever has before.. For the first time, I truly understood what I was paying for and WHY it mattered. Bret spent so much time making sure everything was properly covered. Through that process, I learned I had been under insured for years while actually paying more for less coverage. Finding Alliance Insurance was truly a game changer! Customer service cannot be beat, and Bret's ability to compare multiple companies and rate costs is awesome. Highly recommend!!!

Bret Byrd helped my family choose a home insurance company and plan for our new home and he did not…read moredisappoint! From the very first interaction he was personable, informative and respectful. He searched through every outlet to find us the best company and then personalized the structure of quotes to our need specific on home type and location and even was able to work numbers to ensure we have the best possible fit for our situation. If you are looking for a stellar rep thats not afraid of doing the work and then some to satisfy your needs, Bret is the guy for you! Will be sending any and everyone his way because this is how your business should be handled, with care and respect!

We have had John and his team as agents since 1997. If you're looking for a team that will always…read morebe in your side you've found them. Over the years we've had to use them several times and each and every time I have felt that they take a personal interest in our claims. It's like having your best friends helping you out at a time you really need it. Hard to find this kind of team these days. Our son recently bought his first home and it wasn't even a question where he's go for his insurance needs.

Excellent service the most trusted closing company the staff so humble and professionalread more

I absolutely love having Matt Lohoefer's team on my side. Recently was hit by a company work truck…read moreand the driver was less than willing to admit he was the cause of the accident. Matt's team got work and everything was taken care of. Absolutely everything, including an upgrade on my rent car!

This agency is completely ironic in the fact they claim to assist their customers and want to take…read morecare of you. I could not tell you to stay away further from Matt and his team. We had a question about our policy and instead of calling us back he assumed we wanted something else and sent us a rather inconsiderate email. This is not how you run a business and it is sure not how you take care of your clients.

My go-to insurance agency in Plano, Texas! They helped me find the best auto insurance deal!…read more I also have my apartment insurance with them and definitely recommend Hillcrest Insurance Group to all my family and friends! If you're in North Dallas and looking for the cheapest insurance deals that fit your budget and your needs give them a call ASAP and they check all the insurance companies in the US to get you the best insurance deals in DFW. Not to mention they have a bilingual team so if you need a Persian/Farsi speaking insurance agent in Dallas search no more because Mr Mehrdad Madani got you covered! Wish I could give them more than 5 stars!!! They literally lowered my car insurance to half and I'm speechless! Thank you Hillcrest Insurance!!

I have all my policies with Hillcrest Insurance group. Ray is efficient and will search for the…read morebest prices with reputable insurance companies. He always is on top of the renewals and we could not be happier with the service and professionalism.

Tim Bicknell is the best thing that has ever happened to my family. He shops rates everywhere for…read moreour Homeowners and Auto Insurance Policies. He gets us the very best deals! For example, we just saved $1855 a year on car insurance! We got the lowest Homeowners insurance out there too! You just make one phone call and he gets you all of the discounts that the companies never openly offer you! Having Tim as our agent has been a blessing! I HIGHLY recommend using him as your agent to shop insurance carriers and save you money. The even better deal is that his services are 100% completely FREE to consumers! He's extremely knowledgeable and even friendlier! I'll be using him from here on out! I love Tim Bicknell! He's the BEST!

I purchased a new home and was overwhelmed by all the insurance quote information I found after…read moredoing my own research. A friend referred me to Tim Bicknell. He answered all of my questions about coverages and advised me on how much insurance I actually needed for a new construction home. He was very transparent and knowledgeable. I ended up purchasing an Auto policy with him as well. I definitely recommend Tim Bicknell for your insurance needs.

I just called for a quote with Debbie Grisham and 'WAS NOT' impressed with her service. Girl it is…read more10am drink some coffee and put a smile on that face. :)

From the owner: With over 70 years of combined insurance experience, the knowledgeable and experienced team at…read moreTri-Star Insurance Professionals, Inc. is committed to handling the insurance needs of Texas policy holders. Tri-Star Insurance Professionals, Inc. consists of well-trained and experienced team members who will assist you with policy servicing and claims handling.

For the past 9 years, Alex and his team have been helping me and my family with my policies. The…read moreservice is top notch. They are extremely responsive, proactive when it comes to finding the best deals, and overall knowledge has been amazing. It's great when you're in a bind and call someone in this industry and get it taken care of same day - and even most of the time, getting it done in that same phone call. We cannot say enough good things.

Where to begin? Alex and Desiree, in one word, are awesome. I've worked and subsequently stayed…read morewith Alex for years. I was actually one of his first clients and I can say I would never switch to a different insurance agency. Alex is diligent, effective, and skilled in his work. I've found that he's saved me money, and most importantly, he's made purchasing the right insurance policies easy. Buying a house and not quite sure what the bank needs to get the loan closed? Have kids and house and want to consolidate your auto, home, and umbrella policies for maximum savings? Want to know if you can save money by switching insurance companies but not quite sure of how to shop your policies or if it's worth your time? Seriously, look no further. Dean Insurance Group and team will take care of you and guide you to the right place.

We contacted Alta Simmons with Liberty Mutual (972-529-9896) regarding our home owners insurance…read more She was very professional and put our best interest first. She saved us money and provided excellent coverage. I highly recommend Alta Simmons for your insurance needs.

Worst Customer Service Ever. I had a house fire in early November. No Electricity or hot water…read moreuntil April because they never bother to call. I still need to talk to someone about the roof and lost property. I have been emailing and calling for 4 weeks, and not a single response. It's unacceptable, and will be contacting the Better Business Bureau and I don't even care, maybe the news until someone actually bothers to respond to me. Zero stars is too many.

Working with Brian as an agent has been a pleasure. It's always smooth and to the point contact…read morewhen necessary. He's been helpful in reminders for upcoming payments since I've elected out of auto enrollment. He's never come across rude or anything other than professional and helpful. I recently had to file a small claim, he made it such an easy process. I'll continue to stay with him as an agent for the foreseeable future.

Bait and catch, I tried to avoid falling into insurance agents requests to switch but I was told by…read moreBrian's associate Whitney that its going to be cost efficient and it wont change. But only within 15days of switching and signing with State farm my auto insurance policy was changed and I ended paying more than What i was paying before. I never spoken with Brian so cannot comment on his practice. This review is on how we as consumer get fooled by insurance agents attracting us with low premium and which turn out to be false. I will never switch to State farm as they didnt hold to their commitment and use bait/switch practice.