Jason at Phoenix Insurance was incredibly helpful and awesome. I was having issues with my…read moreinsurance company of 20 years raising my rates super high and not communicating well. I was reluctant to leave and felt overwhelmed. Jason handled everything right away and helped me find better coverage at an affordable price without any extra stress. He worked around my schedule and made it easy to get in touch with him. I felt treated like a human, not a number. I am so grateful for him and the people over at Phoenix.

Jason was fantastic to work with while helping us secure our insurance coverage. He was fast,…read moreresponsive, knowledgeable, and made the entire process smooth and straightforward. We truly appreciated his guidance and personal attention throughout. I would highly recommend Jason to anyone looking for a dependable insurance broker.

Jeff Stager, and his exceptional team, are everything you want of an insurance agent...and more. I…read morehave worked with Jeff for over 25 years and he has been proactive to make sure my insurance coverage keeps up with my needs as life changes. And, he is there in an instant to support any questions or claims. I always feel Jeff is in my corner, being my advocate and providing all the info I need to make good coverage decisions. Plus, he is just so dang nice - a real joy to work with.

Great service, wonderful people to work with! Jeff has always been very through and is excellent at…read moreanticipating my insurance needs. I feel very fortunate to have him as my agent.

I for sure would recommend for people looking for an agent who will help them get exactly the right…read morepolicies they need. Daniel helped me get everything covered and gave good recommendations for bundling strategies, and my rates have been good too! I feel well covered for auto and assets, and he even helped me work out my life insurance, which was overwhelming at first. 10/10, and a very kind team when I call the office too!

Jerry has been my agent forever! They caught the addition when my EX tried to add his truck on my…read moreinsurance after we separated. When I moved back to Plano and called to find out how to transfer my insurance back from Tennessee, they handled everything and called me when it was done. When a car rental company at the Charlotte airport tried to hit me with bogus charges, I called Jerry's office and never heard another word from that awful place. Today, for the first time ever, I needed a tow. Jerry called me himself and walked me through the entire process. If you need insurance, call Jerry. If you want the best agent, call Jerry. You will not be disappointed!

I have been a customer of Jerry Garey for 40 years. He knows the insurance business and always…read moreadvises customers the very best way navigate through all the red tape and always based on what's best for my family. He does many things for the community and charitable organizations and is a good man.

Though I am sad to say we have insurance elsewhere at the moment, the customer service from Mike &…read moreNancy was over the top in excellence. When we look to renew next time, Mike & Nancy will be the first people we call. They helped us read between the lines and understand the policies and options better than anyone ever has. I really recommend calling Mike and Nancy for your insurance needs.

We first starting using Mayberry Insurance in 1997 and continue to use them today for all of our…read moreinsurance needs. Nancy and Mike are such good people that continually look out for their clients best interest. It would be worth your time to call Mayberry Insurance Agency.

I've used ABCO in Richardson to insure my cars for years. Great rates, and with a great insurance…read morecompany (Traveler's). Teresa always has an answer for my insurance questions. I appreciate her honesty and professionalism. She was elated the other day when she gave me the news that my insurance bill is about to go down hundreds of dollars with the purchase of a new car. A good company that I highly recommend.

I had a disappointing experience with this Office, I have been a client for several years. This…read moreoffice does not protect their clients best interest, they work for the insurance NOT FOR YOU! I learned this when I had to file some claims and had asked advises from this agent and they gave me poor advises concerning some damages to my roof. They recommended a roofing company that was inadequate , and teamed out with the insurance company against me! They raised their premium considerably for my car and home each year invoking whatever reasons they could find!!! BE AWARE! By the way I found another provider half cheaper than them for my house and car and full coverage.

I've been dealing with Basha Insurance Agency for a while, and I couldn't be happier with their…read moreservice. They specialize in towing, trucking, commercial auto, and personal auto insurance, and they truly go above and beyond to find the best coverage at competitive rates. If you're looking for an insurance agency that understands personal and commercial lines and actually cares about your business, I highly recommend Basha Insurance Agency.

Nobody buys insurance. What people buy is permission to stop thinking about it…read more That's the product. A quiet Tuesday. Backing out of the driveway without doing math in your head. The rain on the roof sounding like rain and not like a deductible. State Farm understood that a long time ago and put it in one line the whole country can still hum. Like a good neighbor. Not like a good corporation. Not like a good premium. A neighbor. Someone close enough to knock on the door for a cup of sugar, and close enough to pick up the phone at eleven at night. There is no Jake at this office. I checked. What there is, is Matthew Sand, and he does the unglamorous work the commercials skip. He looked at what I was actually paying, bundled the home and the auto, and yes, even a golf cart, because at a certain point the cart stops being a toy and starts being a vehicle, a liability, and one more thing you would rather not think about. So I don't. That is the entire review. And when something unforeseen happens, and eventually something always does, Matthew is there for it. Not a queue. Not a chatbot. Not a claim number. A guy who answers, and stays on the line until it's handled. Like a good neighbor. You know the rest.

Dealing with the adjuster assigned to my homeowner's claim was a nightmare from start to finish…read more Little did I realize how useless my agents would be. The claim was filed on April 2nd. We were told that the adjuster would contact us in 24 hours. Didn't happen. I asked for help from my agent and was told they could only send a request to have the adjuster contact us. Still no response. Finally after 5 days I finally heard from the adjuster. He said he was scheduled to do an inspection on a certain day. He didn't show up. Another week went by because he said the roof was too steep for him to climb and he would have to contract an independent company to do the inspection. Finally, the inspection was done on April 17th. Now we were waiting for the adjuster to submit an estimate. Another phone call/vm from me to adjuster on April 21st. He did return my call on April 22nd with estimate. I can see why reports say State Farm is loosing business. The whole process has been extremely stressful. I am looking at other insurance companies and careful reading reviews. I'm done with State Farm.