Dean is a great insurance Agent, and I would highly recommend him to anyone that is looking for a…read moregreat insurance agency that will support you when you need them. While looking for a new insurance agency a good friend of ours recommended Dean Hansen at Farmers Insurance. I sent an email to Dean and within one hour he got back with me. He assists us with getting our new auto, home and umbrella insurance policies, and we feel very confident that we are well covered now with Farmers and Dean as our agent. Dean and the rest of the staff truly understands the value of customer service... and providing that personal relationship that you do not get with other insurance carriers with call centers when you need to ask a question, make changes and/or file a claim on a policy. I have sent emails on multiple occasions and Dean or someone else from his team has always responded immediately and assisted in a professional manner. It is great to know that we have someone we trust as our agent as well. For great prices and service I highly recommend Hansen Insurance Agency.

AVOID!!! RUN!!! I've just been through a nightmare with…read morethem. I was quoted an amount for my Homeowners Insurance in December. After many quotes, and based on that quote, I went with them. NOW THREE MONTHS LATER, I can't figure out why so many transactions and extra money is coming out of my escrow account. I called the agent and found out he has already credited and rebilled my policy three times. Never a phone call. No communication. I was getting checks from the insurance group and didn't know why. It was due to the twice credit and rebills. And NOW......oops. His comment to me was: "oops, I forgot to check a box". My policy is an ADDITIONAL $400! RUN, DON'T WALK FROM THESE FOLKS!!!! They DO NOT STAND BEHIND THEIR QUOTES AND WILL CHANGE THE AMOUNT WITHOUT TELLING YOU!

John Kraft State Farm insurance has been a delight to work with. Every one of the employees that we…read morehave dealt with have been very professional, courteous, knowledgeable, helpful and super responsive. We are thrilled that we chose John Kraft insurance. Sherrie has been outstanding to work with. I highly recommend John Kraft State Farm Insurance. George S

We have had John and his team as agents since 1997. If you're looking for a team that will always…read morebe in your side you've found them. Over the years we've had to use them several times and each and every time I have felt that they take a personal interest in our claims. It's like having your best friends helping you out at a time you really need it. Hard to find this kind of team these days. Our son recently bought his first home and it wasn't even a question where he's go for his insurance needs.

If I could give them a zero, I sure would. It says it all…read more Ryan Richardson has no customer service skills and he cannot be trusted.

Upon visiting this office earlier in the morning to obtain an insurance quote, the employee sent me…read moreon my way promising to work on the quote and get back to me in the afternoon. He was well aware that I needed insurance right away, commencing today and indicated that would not be a problem. It is about ten minutes to five, and the employee never telephoned me back. He had at least seven hours to tell me something, but apparently my request was disregarded. I had to telephone him, and he gave me the impression that not much had been done to find me a policy. This guy is just wasting my time.

Great agency to do buisiness with. Cara Boone is probably the best agent I have dealt with in my…read more55+ years of dealing with agents: pleasant, informative, accurate with information, follows up when she says she will do so. Well done Cara.

Cara Boone was amazing!!! She help me switch my auto and home. she was knowledgeable and patient…read moreshe was an absolute pleasure to work with.

Absolutely awesome !! If I had 10 star she would get it. I went through some challanes with another…read moreagents in the business so I switched over to her after prayer. She is the only lady who was able to make things happen that no one else cared and she is very honest. Folks go see Alicia Glass and her staff. Seriously she is the absolute best in the industry and runs her office with inteigrity. I recommend my girl friend as her insurance is about to come for renewal and told her to speak to Alicia Glass. Consider this vote as a 10 star for Alicia Glass and Thank you for working hard and putting your mind and thoughts to put my insurance needs first before your commisom or credit. Now that customer service. Thank you again. I highly recommend her office. She is 5 star rated across th board. Wow ! See picture below.

I wish more people and businesses were like Alicia. I don't know how she manages to not only stay…read moreon top of all of her emails the way she does, but then actually follows through and completes everything that's discussed in the emails. It's impressive and very appreciated since I primarily communicate via email during working hours. I never have to worry about my auto, motorcycle, or renters insurance because I know I have an agent that will be available and reliable, and who looks out for my wallet and best interests.

Scam bait mailers promising low home insurance quote of $1647 with a picture of my home. Actually…read morequote was $4,000 plus. Selling insurance is a personal service, do not understand where you think bait and switch tactics that waste people's time are intelligent. Don't waste your time. I'm amazed AllState tolerates this behavior.

Brad is an awesome insurance agent. Lots of options, and a tremendous amount of value for the…read moremoney. Fortunately we have not had many claims, but we have had a couple over the years and AllState is always extremely responsive. Very professional and reliable. Everything you would want from an insurance company.

Over last couple of months, I have spoken with Jerome and his office couple of times regarding my…read moreinsurance, and he has exceeded my expectations every time. He knows what he talks about and if you ask for recommendations, he definitely gets back to you with recommendations specific to your situation. Update: Our last few weeks, I changed my work location and had to streamline a bunch of things. Jerome and his staff were very amiable and understanding of my needs and were able to address my concerns, issues and policy changes over email.

Knowledgeable, kind, professional, helpful, genuine, and reliable. Provides great communication,…read morereminders, and consistent service with a smile!

There are just too many good things to say about Priscilla and her insurance agency. I recently…read moreswitched to farmers from nationwide and couldn't be happier! She saved me soo much money on both my auto and home policy! Not only that, but the customer service and genuine care she shows people is astounding!! To say she goes "Above and Beyond" would be a huge understatement!!!

I have dealt with virtually every name-brand home and auto insurance company you can name. I…read moredecided I wanted to work with someone who had an idea who you were when you called. I found Matt Lohoefer's agency on Yelp. I have almost exclusively worked with Tasha and she is incredible. She is very efficient and has taken care of a variety of unusual requests by me without hesitation. I am enjoying the personal service and look forward to a long working relationship!!

I absolutely love having Matt Lohoefer's team on my side. Recently was hit by a company work truck…read moreand the driver was less than willing to admit he was the cause of the accident. Matt's team got work and everything was taken care of. Absolutely everything, including an upgrade on my rent car!

All state in Allen by the cvs and Walgreens are the best , Michael D Durand is the owner of that…read morelocation : 600 E Main St, Ste F, Allen, TX 75002 The minute I walked in the lovely lady straight ahead , I don't remember her name right now , she was so kind , she ensure that I receive a quote that would make me happy and satisfied, there was no gimmick , she has integrity , she was so positive. She treated me like family and I will never forget that experience for the rest of my life. Thank you so much for making me feel so special and thank you for giving me the best quote ever . I know it was easy , but you made it work for me. My name is Wergens Pierrelouis! Just moved to Texas from California...

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Allen. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs. I'm committed to helping Allen residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Allen today.