I worked with Tiffany to add a second car and home owners insurance to my current policy's. She was…read morea joy to work with and found me a number of additional discounts! Thanks Tiffany for all your help!

Excellent customer service provided by Tiffany today. I reached out because of the reviews I have…read moreread and she did not disappoint! 5 stars for sure!

I've worked with Elizabeth Walker for a few years now, and am so happy she manages my home and car…read moreinsurance needs. She always makes problems feel smaller and makes everything understandable and simple. She almost always answers the phone, but if she doesn't, she totally calls you back right away. Elizabeth helped me when I leased a new car, bought a house, had a tree fall on my car, moved to Denver, rented out my house, moved back to Fort Worth... When I was in a little fender-bender I immediately called Elizabeth and asked her to please email me my latest car insurance information, since I had forgotten to put a renewed hard copy in my car (I know I'm sorry). Elizabeth sent it over right away, which really helped me out! She also walked me through the whole "car accident" thing, what to do and expect. She's really made me feel taken care of during some stressful times in my life, which is pretty cool. I'm very grateful for it. As far as I'm concerned, State Farm has affordable policy prices, notably stellar customer service, and handles all my issues (thus far!) with ease. So far so good!

The company has been good to us in the past.The problem I am having with State Farm is a very angry…read moreperson on a motorbike rammed his tire into my back bumper of my 2011 CTS COUPE CADILLAC and broke the bumper. This happened on 07/19/2026 around 3:15, and between 3:19pm at 9150 N Tarrant Pkwy,North Richland Hills,TX 76183.The biker drove away from the scene.That is a hit and run, by Texas, State law and it is against the law to hit a person and run away.I did call NRH Police Department and they came out and I pressed charges on the person if they ever find him.I was on the phone talking to 911 ,the person is a Caucasian man guessing about 20 or little older.The number on his motorbike On the windshield was 701. He had on all black biker clothes. He was wearing Motorcycle gloves with allies, steel protection balls on them.I could not get his license plate. State Fram Insurance tells me that it is not a hit and run. Vandalism because the person was mad when he did it. I have never in my life seen this person. I am 100% disabled American senior man. The Insurance company want us to pay for thier policy ,but they are quick to be a professional bully to us and refuse to fix our vehicles.

I have been with State Farm for over 25 years and am very happy with my decision. My agent, Bill…read moreTait is amazing and truly cares. Listening to others horror stories with companies and their claims process, I'll be staying with Bill Tait at State Farm in Southlake!! My family has been with State Farm long before I was ever born. So quite naturally when I became of age to get my driver's license and start driving, my parents of course added me to their existing policy. Once on my own, I of course stayed with SF until I could do my own research.... Recently I reviewed all my policies with my agent and before I met with him I made phone calls to get quotes from other companies...and that's when I realized you can't go wrong with Bill Tait at State Farm!!! Prices were outrageous with other companies (I.e. Allstate, Farmers, Geico, Progressive...etc. - - believe me, I checked them all) I want everyone to know it is not so much the company you go with, as it is the agent. I have always been very fortunate to have had an awesome State Farm Agent like Bill. Bill Tait in Southlake is what I would refer to as the real and true backbone of your insurance company. As with all first impressions, it is more than not, that impression we take with us and share with others. I've have been a State Farm customer for 25+ years and would never consider switching providers. They have excellent customer service and the agents respond to any inquiry or concern very quickly and thoroughly. The few times I've had to file a claim was painless and very efficient. I would strongly recommend Bill Tait-State Farm insurance to anyone! Contact him if your are truly looking for great service and best bang for your buck! Bill Tait - 817-251-8900

Bait and Switch - We are not the first to get scammed by Taite Insuance. Our 22 year old son…read more(Keller High School, now at Texas Tech) was contacted by Bill and was told he could save him a ton of money on his car insurance. Our son (a part time cook at Sonic) who is always trying to save money took the bait. Bill came back with a price that was going to save him over $70 bucks a month - a big deal for him. Our son paid Bill the first month premium, got his proof of insurance card from Bill, then went on to cancel his previous insurance coverage. The following day Bill sends him an email saying that the price he gave our son was wrong and that in fact he is now going to need to pay even more than what he was paying previously. After quoting a price 3 times, cashing his check, issuing an insurance card, Bill had nerve to came back with a NEW price that was $20.00 more than what he was paying with his previous insurance company. Needless to say this was a total bait and switch!!! Our son had to go back to his old insurance company (who he had canceled) and they in turn used the opportunity to raise his rates as he was coming back with his tail between his legs. Then on top of it it took 2 1/2 weeks for Bill to return the money to our son. I have noticed from other reviews on Google this is not the first time Bill Taite Insurance has done this to people of our community. Stay away is my advice. BTW - can't wait to see what kind of BS response I get from this post from Bill.

Was recommended to Miss Mendoza, I called her office and you were directed to a call center. I…read morevisited her location the hours listed on the door so that she opens at 9 AM. It was 10 AM in the morning for cars in the parking lot and the doors are close. So far I'm not too impressed I give up on Miss Mendoza.

Very professional staff and very detailed in explaining the policy.will recommend family and friendsread more

Needed a document notarized. Came in same day and took 2 minutes! The best ladies, thank y'all for…read moreyour quick help.

I wanted to write a review for my Farmers Agent Lori Herandez and Jordan Meaux…read more Jordan works with my agent Lori, and whenever I have had an issue, raised a concern, or needed clarity, she has been more than gracious to assist me. It is nice to know that I have an insurance agent who always tries to find the best savings "for" me rather than try to "siphon" more out of me. Thanks for all you do to serve me and others! Alena J

Micheal did awesome job finding a health plan that fits me and my family!!! He saved me hundreds…read moreevery month.

We have had State Farm Insurance since 1972 starting in Peoria, IL…read more We moved to Texas in 2013. All agencies have been extremely helpful, very knowledgeable/personable staff. We found Cheryl's office close to home. Her agency, personnel, and State Farms Claims personnel has addressed our needs in a timely manner and processed our claims quickly whether it be vehicle or home owner insurance related. We could not ask for a better agency to work with us and provide top notch service and timely response to our needs, question, and they are always so helpful !!!

Patrick is absolutely amazing! He's responsive, professional, thorough and patient. The best…read moreinsurance experience that I've ever had (and at my age, I've had a lot of insurance). Thank you Patrick and keep up the excellent customer service!

Just reviewed my car and my homeowner's policy with Ronnie Murphy -696 grapevine- highway-Hurst…read more 817 973 1410-State Farm He personally reviewed each item on the policy and my total saving was over 5k per year!!!! He made sure to ask about life insurance for me an life insurance for my kids. We were also able to insurance a precious ring for a $0 deductible at a very affordable premium. Thank you, Ronnie Murphy, for all your help with my insurance!

After numerous insurance providers and agents through the years, Ronnie and his staff are without a…read moredoubt the best I have come across. I would recommend these guys to anyone for any insurance needs.